'Wi-Fi keeps going down': Donald Trump's return-to-office mandate is going terribly

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This week, WIRED Start delves into claims from dozens of federal employees that Donald Trump’s return-to-office order has resulted in widespread chaos, plummeting productivity, and significantly reduced services to the public.

Since President Donald Trump mandated that remote and partially remote federal workers all must return to their offices, thousands of employees across the country have been figuring out how to navigate new commutes, seating arrangements, and a lack of supplies as basic as toilet paper and legal pads while still getting their work done.

One effect of all this, many federal employees tell WIRED, is that they are traveling long distances to spend all of their time in virtual meetings.

“I don’t directly work with anyone in the office that I am going into,” one employee at the Department of Housing and Urban Development tells WIRED. “So I show up and sit on [Microsoft] Teams calls.”

A Treasury employee says they spend most of their time at the office on video calls as well, “because of people working at other sites … and that’s hard when working from a cubicle. I definitely get less done because of the distractions.”

At the Centers for Disease Control and Prevention, one employee says that the focus on the return-to-office mandate has meant a lot of chaos for people who actually need to do their jobs in person. “Some teams and groups aren’t even on the same campuses because space was so limited. So they’re coming to work just to sit on the same virtual meetings as always,” they say. “And all the chaos has made it more difficult for the lab people, who actually need to be on campus. I’d say with everything they get two-to-three hours less of meaningful work out of me each day.”

Over the past few months, Elon Musk’s so-called Department of Government Efficiency (DOGE) has upended the government. In addition to firing tens of thousands of federal employees, before being forced by judges to rehire some of them, return-to-office mandates have resulted in chaos. Outlets like CNN and Reuters reported on the initial confusion and disarray caused by forcing tens of thousands of employees back to the office all at once, but weeks later, employees say the situation is getting worse.

Though Trump and Musk have claimed the mandate would result in huge productivity increases and financial savings, more than 30 federal employees at 17 federal agencies tell WIRED the return-to-office order has resulted in widespread chaos, plummeting productivity, and significantly reduced services to the public. It isn’t just traveling to work to sit on Zoom calls—it’s that there may be no place to take the call or no working internet to connect to it. WIRED granted employees anonymity to speak freely about their experiences, which some say are affecting their physical and mental health—and nearly all say are resulting in a lower quality of work and worse public services.

Read the full story here.

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