Contract chaos, simplified. Introducing Umbrella Contracts — a new feature in the Autotask 2025.5 release designed to bring all your client agreements together in one intuitive container. Easily view, edit, and manage every service and time & materials contract from a single place — for total clarity, fewer errors, and smoother billing. 🔗 Read the blog: https://lnkd.in/e3AmkQ6W #Autotask #Kaseya #PSA #BusinessManagement #ITOperations #Automation
Autotask
Software Development
Norwalk, Connecticut 14,578 followers
Autotask PSA by Kaseya enables you to centralize business operations and make data-driven decisions.
About us
Autotask PSA is designed for Managed Service Providers (MSPs) and is crafted to fit their business model. While Autotask PSA provides tools to help every employee function more productively, it also offers reporting capabilities that managers need to analyze profitability in real time. Any company that needs to manage workforce resources efficiently and service customers will find that Autotask PSA will help maximize ROI. Note: Autotask was acquired by Datto in December 2017. Datto was acquired by Kaseya in 2022. Autotask is thrilled to be a part of the Kaseya family of brands.
- Website
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https://www.datto.com/business-management/autotask-psa
External link for Autotask
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Norwalk, Connecticut
- Type
- Privately Held
- Founded
- 2001
- Specialties
- PSA, Help Desk, Service Desk, CRM, Project Management, and Billing
Updates
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Billing shouldn’t be a storm to weather. On October 30, join Andrew Pantaleon, Senior Technical Account Manager, for a deep dive into how our latest feature helps bring all your service and T&M agreements under one roof — simplifying renewals, preventing revenue leakage, and giving your team clearer visibility into client commitments. ☂️ Keep your billing covered and your operations running smoothly. 🔗 https://lnkd.in/ebrwkNJ8 #Autotask #Kaseya #ITOperations #TechJam
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Autotask reposted this
What a day in Calgary! We had a full house at today’s Kaseya Connect Local, where IT professionals came together to explore the latest in automation, cybersecurity, and AI-driven innovation. Huge thanks to everyone who joined us for the packed sessions, lively discussions, and incredible networking energy. Next stop: Vancouver — this Thursday, October 23, at the JW Marriott Parq Vancouver. Don’t miss your chance to connect with Kaseya executives, product experts, and your peers in one of Canada’s most vibrant tech hubs. 🔗 Register for free: https://lnkd.in/dyMAF2yg #KaseyaConnectLocal #Kaseya #VancouverTech #Cybersecurity #Automation
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Autotask reposted this
Sharpen your skills, expand your expertise, and get certified at Kaseya Connect APAC, October 28–30 in Sydney. Take advantage of hands-on training led by Kaseya experts across some of our most in-demand solutions: ∙ Kaseya Certified Expert in IT Glue ∙ Kaseya Certified Expert in Autotask ∙ Kaseya Certified Expert in Datto RMM ∙ Kaseya Certified Expert in Datto Backup ∙ Automation Unscripted: Leveraging Scripts for the Non-Programmer Whether you’re looking to master automation, elevate your integration skills, or earn certification across our platforms, these sessions are built to help you drive efficiency and innovation in your business. Secure your spot and register now: https://lnkd.in/gxjihfUn #KaseyaConnectAPAC #Kaseya #SydneyTech
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Autotask reposted this
Kaseya Connect APAC is right around the corner, and our CEO, Rania Succar, can’t wait to be face to face with everyone in Sydney. Together, we’ll explore what’s next for our industry, exchange ideas, and continue building the strong partnerships that define our community. We can’t wait to see you there. 👉 https://lnkd.in/gZZ-BDt5 #KaseyaConnectAPAC #Kaseya #SydneyTech
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20 years of innovation, progress, and partnership. At Autotask Community Live 2025, we celebrated two decades of growth and transformation — honoring the community that’s shaped Autotask into the industry’s leading PSA. We asked 20 of our team members and partners what they love most about Autotask — here’s what they had to say. 🔗 Read the full recap: https://lnkd.in/gWdsAVi8 #Autotask #Kaseya #DattoCon25
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Autotask reposted this
Each year, Kaseya DattoCon honors the very best within our partner community — celebrating MSPs who exemplify innovation, leadership, and service excellence. This year’s Golden Datto Awards recognized outstanding achievement across four categories: ∙ MSP of the Year – NSN Management (Sean Fullerton) ∙ MSP Innovator – Dynamic Quest (John Guillaume) ∙ MSP Rising Star – Network Coverage (Chris Sachse) ∙ MSP Community Leader – Bacheler Technologies (Craig Bacheler) Congratulations to all of our 2025 winners for the impact, innovation, and leadership you bring to the IT industry. Your success inspires our entire partner ecosystem. For more highlights from DattoCon Miami — including key moments from Day 2 and insights from the MSP community — read the full recap: https://lnkd.in/eQzYVPQA #DattoCon25 #Kaseya
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Just 2 weeks to go until Autotask Community Live kicks off at Kaseya Connect APAC in Sydney. On 28 October, we’re bringing the Autotask community together for an exclusive pre-day event packed with: ∙ Best practices and deep dives into Autotask PSA ∙ Workflows and integrations to power high-performance IT operations ∙ Technical strategies to elevate your service desk ∙ Networking and insights from IT leaders across APAC See the full agenda 👉 https://lnkd.in/gABSgGH4 #KaseyaConnectAPAC
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Autotask reposted this
Join the Autotask team at our event pre-day Autotask Community Live at Kaseya Connect Asia Pacific in Sydney. It’s a day dedicated to all things Autotask and is on the heels of a very successful and sold out event in Miami! Looking forward to meeting you all - Register here https://lnkd.in/g32yPaYq
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Autotask reposted this
And just like that, we’re saying goodbye to DattoCon Miami 2025. Three incredible days of collaboration, innovation, and inspiration brought together thousands of IT professionals from around the world — all focused on shaping the future of IT management and cybersecurity. Some of the many announcements and innovations unveiled this week included: 🔒 Advancing Backup and Security ∙ Datto SIRIS 6 – Delivering next-generation speed, AI-driven recovery validation, and unmatched reliability. ∙ Datto Backup for Microsoft Entra ID – Expanding data protection to identity objects for complete coverage. ∙ INKY Technology acquisition – Bringing AI-powered phishing and email security into Kaseya’s unified security stack. 💡 Driving Intelligence and Automation ∙ Digital Workforce (Spring 2026) – AI-powered digital specialists designed to think, assess, and act like top-tier technicians. ∙ Datto RMM AI Activity Insights – Natural-language queries that surface instant, actionable answers. ∙ Datto EDR Smart Investigate – AI-driven threat analysis to simplify detection and response. ∙ Cooper AI Workflow Generator (December 2025) – Enabling simple, prompt-based automation within Datto RMM. ∙ Kaseya 365 Smart Insight Dashboard – Integrated anomaly detection and remediation guidance within Autotask and IT Glue. 🌐 Empowering Partners and Simplifying Operations ∙ Commercial Flexibility – Transitioning away from the High Watermark pricing model for Datto RMM, SaaS Protection, and Autotask by December 2025. ∙ Cyber Resiliency Platform (April 2026) – Unified AI-driven backup with pooled storage, flexible pricing, and faster recovery. ∙ Cooper Coach (January 2026) – A real-time AI assistant for onboarding and best practices, debuting in IT Glue before expanding platform-wide. And these are just a few of the many highlights. This year’s DattoCon proved that the future of managed services lies in intelligence, automation, and community. Thank you to our partners, sponsors, and attendees for making #DattoCon25 one to remember. #Kaseya #DattoCon25