Nearly 7 in 10 shoppers have already purchased products recommended by AI. For retailers, that means AI isn’t just influencing behavior, it’s shaping the path to purchase. In this POV, our experts Tim Bridges, Lindsey Mazza, Stephen Hewett, Kees Jacobs, Owen McCabe, and Dinand Tinholt explore how agentic AI is transforming consumer journeys. 🔗 https://bit.ly/45tR3ph #AIinRetail #ConsumerBehavior #AgenticAI
Capgemini Retail & Consumer Goods
IT Services and IT Consulting
New York City, NYC 13,806 followers
Welcome to the new era of Connected Commerce
About us
A dramatic shift in customer behaviors and expectations over the past two years has accelerated trends within the retail & consumer products industries. As digital and physical channels merge and shoppers expect a connected experience across all touchpoints, retailers must enable a bold omni commerce strategy – underpinned by data, with technology and business processes that support a flexible, agile distribution and fulfillment network – to deliver on promises to today’s customer.
- Website
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https://www.capgemini.com/industry/retail/
External link for Capgemini Retail & Consumer Goods
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- New York City, NYC
- Founded
- 1967
- Specialties
- Consumer goods, retail, distribution, supply chain, warehousing, digital transformation, digital technology, consulting
Updates
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The operational landscape for consumer brands is undergoing a radical transformation. What excites us most is the emergence of hybrid roles that blend traditional #SupplyChain expertise with data science capabilities. We're witnessing the birth of the "quantitative operator", professionals who can translate business challenges into analytical frameworks and back into actionable insights. Curious about how these workforce transformations could impact your team structure and talent development? Download our comprehensive POV 🔗https://bit.ly/45r2L5k #GlobalBusinessServices #SupplyChainInnovation #DataDrivenOperations
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#RetailAI is no longer just enhancing the shopper experience, it’s rewriting the entire path to purchase. In this POV, our industry experts explore how agentic AI is reframing the role of the brand, turning retailers into dynamic, data-driven problem solvers across channels. 🔗 https://bit.ly/45tR3ph #RetailTechnology #AgenticAI #SmartCommerce
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Strong link 🔗 68% of organizations have set a clear vision and objectives for their supply chain in 2025 (up from 35% in 2022). Weak link 🖇 79% of executives are very concerned about cybersecurity visibility of the supply chain. Over the past three years, organizations have made significant progress on supply chain transformation. However, cybersecurity risks still emerge as a major challenge for supply chain management. How can your organization build a new-gen supply chain that is agile, AI-powered, and sustainable? Find out in our latest “New-generation supply chain” report. Download your copy here ➡️ https://lnkd.in/dxShj5v5 #SupplyChain #SupplyChainManagement
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As traditional back-office functions evolve, next-gen hubs are creating entirely new positions focused on specialized challenges. In their transformative POV, our experts Mayank Sharma, James Tilley, and Gerardo Buxade explore how the talent landscape is dramatically shifting. Learn how your organization can prepare for this workforce revolution while leveraging integrated data processes to drive superior decision-making and holistic business outcomes. ➡️ https://bit.ly/45r2L5k #SupplyChain #DigitalTransformation #AgenticAI
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Retail media is booming — and it's just getting started. At Groceryshop 2025, see how leading retailers are cashing in on audience reach, data, and first-party access to create powerful new revenue engines. Your shelves aren’t the only thing you can monetize. Join the conversation with our VP, Retail Technologies Jennifer Conklin alongside a panel of retail and tech leaders shaping the next wave of media monetization. #Groceryshop2025 September 30 | Mandalay Bay Save your seat 🔗 https://lnkd.in/eftY5U8a #RetailMedia #NextBigThing
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As consumers demand #SustainableProducts and show willingness to pay premium prices, manufacturers face a critical opportunity. The challenge? Making sustainability accessible and affordable. How is your organization approaching the sustainability-affordability equation? Watch the full video here ➡️ https://lnkd.in/dTCzh6XS #Sustainability #ConsumerGoods #Retail
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AI adoption is rising, but only 27% of organizations express complete trust in fully autonomous AI agents. To get the most out of this technology, organizations need to build human-AI chemistry, a mutual understanding and deep alignment that enables hybrid teams to thrive. Learn how can your organization move beyond the hype and work toward harnessing the full potential of AI agents? 🔗 Download our “Rise of agentic AI” report to find out https://bit.ly/46e92SZ #AgenticAI
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Today’s enterprise environments demand more than just efficiency, they demand resilience, responsiveness, and relevance. To rise to that challenge, we’re empowering clients to evolve from siloed operations to seamlessly connected ecosystems — where decisions flow across the entire value chain. These integrated hubs enable brands to scale proven strategies, pivot with speed, and lead confidently through data-driven insight. Global business services reimagined🔗 https://bit.ly/45r2L5k #HubOfTheFuture #AI #SupplyChainInnovation #GBS
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What if food waste wasn’t just a cost to cut but a resource to reimagine? From upcycled products to resale innovations and smarter sourcing, progressive companies are unlocking new forms of value while reducing their footprint. Together with The Consumer Goods Forum, we are helping companies redesign their processes to unlock revenue, reduce emissions, and shift the narrative around food waste. Find out how ➡️ https://bit.ly/44lmXnJ #FoodWasteReduction #SustainableRetail
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