AI is Rewriting Sri Lanka's Tourism Story! Sri Lanka's tourism industry isn't just recovering — it's transforming. Through strategic AI integration, the island nation is reimagining how travelers discover, experience, and return to its shores. The Transformation in Action: ✈️ SriLankan Airlines' "Yaana" AI chatbot has revolutionized customer service, managing over 12,000 inquiries with an impressive 88% autonomous resolution rate. 📈 Tourism growth speaks volumes: 2.05M visitors in 2024 generated USD 3.17B in revenue — a remarkable 38% increase from 2023. 🛫 Passenger momentum: 8.88M travelers passed through in 2024, reflecting 17.6% year-over-year growth. 🏨 Digital booking evolution: 47% of hotel reservations now flow through online travel agencies, while direct bookings are projected to grow at 12.75% CAGR through 2030. The shift is clear: From manual processes to intelligent automation, AI is enabling personalized experiences at scale, optimizing operations, and driving sustainable growth across Sri Lanka's tourism ecosystem. This is what the future of travel looks like — seamless, data-informed, and deeply responsive to traveler needs. 🔗 Discover how AI can transform your tourism business: 👉 https://lnkd.in/g75ZQUnS 💬 Ready to elevate your customer experience? 📧 Get in touch: hello@senzmate.com #AIinTourism #SriLankaTourism #DigitalTransformation #SmartTravel #AIDrivenGrowth #TourismInnovation #SenzMate #TravelTech #HospitalityAI #FutureOfTravel
About us
SenzToura is a next-generation AI assistant platform designed to transform how businesses interact with their customers. Our solution combines the intelligence of an AI-powered bot with the transparency and control of a unified portal: AI Bot: Engages customers in real time, automates queries, assists in trip planning, bookings, quotations, and more, delivering seamless, personalized experiences. Portal: Offers businesses an open view of all interactions between the bot and customers, allowing monitoring, analytics, and manual takeover whenever needed for complete control. Whether you’re a tourism agency, service provider, or business looking to elevate customer interactions, SenzToura ensures efficient communication, faster resolutions, and enhanced satisfaction—all while keeping humans in the loop when necessary. Empower your business with AI assistance and actionable insights through SenzToura.
- Website
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https://www.senzmate.com/tourism-bot/
External link for SenzToura
- Industry
- Travel Arrangements
- Company size
- 51-200 employees
Updates
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🎉 Sandbox Release is Live! 🚀 We’re excited to unveil the next step in SenzToura’s evolution – bringing the Bot + Portal together for a seamless travel management experience. ✨ Highlights of the release: 🔹 A complete Open View of Bot and your customers conversations 🔹 Instant Manual Takeover when human touch is needed 🔹 A seamless One Number Experience, consultant message reach your customers through the Bot number Smarter, faster, and more connected — this is how the future of travel runs. 🔗 Explore the future of travel operations today: www.senztoura.com #Senztoura #TravelTech #AIChatbot #TourismInnovation #TravelAutomation #SmartTravel #CustomerExperience #PortalIntegration
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👀 Get Ready for the Sandbox Release! With our upcoming launch, you’ll experience: ✅ Open View of every customer interaction ✅ Manual Takeover whenever human support is needed The perfect balance of AI + Human Touch is on its way ✈ 👉 Explore more: https://lnkd.in/g75ZQUnS #SenzToura #TravelSupport #Tourism #CustomerService #AIChatbot #TravelAgencies
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🚀 Streamline Your Travel Operations Like Never Before! Managing inquiries, bookings, and client requests can get overwhelming—but with Senztoura, everything comes together in one clean, intuitive portal. From travel inquiry logs to hotel, driver, and itinerary status, you can track it all in real time. Need to take control manually? The “Manual Takeover” button lets you step in instantly, ensuring smooth operations and happy clients. ✨ Experience the power of AI + Portal integration to simplify your travel business and deliver seamless customer experiences. 📩 Ready to see it in action? Book a demo today! https://lnkd.in/g75ZQUnS #TravelTech #TourismInnovation #AIChatbot #Senztoura #SmartTravel #TravelOperations #DigitalTransformation #CustomerExperience #TravelManagement
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🌍✨ Happy World Tourism Day! ✨🌍 Travel is more than just destinations – it’s about experiences, memories, and connections. With TourismBot, we’re making those journeys smarter, simpler, and seamless. 💬✈️ #WorldTourismDay #TourismBot #TravelTech #SustainableTourism #SmartTravel #AIChatbot #FutureOfTourism #SenzToura
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✨ No more waiting, no more hassle! #TourismBot is here to transform your travel experience. 🚀 Introducing SenzToura TourismBot – the AI-powered travel assistant designed for the tourism industry. From instant responses to personalized recommendations, seamless bookings, and 24/7 support on WhatsApp, it’s the smarter way to connect with travelers. 🌍 With multilingual support, real-time itinerary guidance, and AI-driven personalization, TourismBot helps travel agencies, hotels, and tour operators deliver unforgettable customer experiences while streamlining operations. 🔗 Discover how TourismBot can redefine travel engagement: https://lnkd.in/g75ZQUnS #TourismBot #AIChatbot #TravelTech #SmartTravel #CustomerExperience #TourismInnovation #WhatsAppBusiness #AIforTravel #DigitalTransformation #FutureOfTravel
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✈️ AI is redefining the way we travel. From instant bookings to 24/7 support, chatbots are making journeys smoother, smarter, and more personalized than ever before. Discover how the future of tourism is being shaped by AI → https://lnkd.in/grBTuxbg 👉 Read the full blog to see how businesses can leverage AI chatbots to enhance customer experiences. #AI #TravelTech #TourismInnovation #Chatbots #CustomerExperience #SenzToura #DigitalTransformation #SmartTravel
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Inside the Architecture of Our AI-Powered WhatsApp Travel Chatbot To deliver a seamless client experience, the chatbot combines four powerful components: 🔹Large Language Models (LLMs): Understand user intent, context, and natural conversation flow. 🔹 AI Agent Knowledge Graph: Continuously updates and retrieves accurate travel-related information. 🔹Action Tools & Human Handover: Automates bookings and transfers complex queries to human agents. 🔹WhatsApp Business API Integration: Keeps communication smooth, secure, and on the world’s most familiar messaging app. Together, these components create an intelligent, always-on assistant that transforms how travel agencies connect with their clients. Want to explore how this architecture powers better travel experiences? Let’s connect. 📧 info@senzmate.com #AI #TravelTech #Architecture #TourismInnovation #WhatsAppBusiness #SenzToura #SenzMate
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The way people plan and book travel is changing — fast. Customers expect instant answers, personalized itineraries, and 24/7 availability. Traditional systems can’t keep up. That’s why we built an AI-powered WhatsApp Travel Chatbot designed for the future of tourism. Here’s what sets it apart: 🔹 Understands you like a human – thanks to advanced LLMs. 🔹 Stays smart & updated – powered by a dynamic knowledge graph. 🔹 Takes real action – from booking a trip to handing off to a human agent when needed. 🔹 Lives where your clients already are – inside WhatsApp, via the Business API. The result? Travel agencies can deliver faster, smarter, and more personalized service—while reducing repetitive workload. ✨Travel isn’t just about destinations anymore. It’s about frictionless experiences from the very first chat. Curious how it works in practice? Let’s connect for a free demo. 📧 info@senzmate.com #AI #TravelTech #CustomerExperience #WhatsAppChatbot #TourismInnovation #SenzMate #SenzToura
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Tired of the endless back-and-forth with your travel agent? Or wondering, “What’s my dream vacation?” 🌴✈️☀️ Meet SenzMate’s AI-powered WhatsApp Travel Chatbot – your always-on virtual travel assistant. 💡 What it does: ✅ Instantly answers your travel queries ✅ Plans itineraries & books trips in a snap ✅ Provides personalized recommendations ✅ Delivers 24/7 real-time support Travel agencies can now automate routine tasks, cut response times, and deliver a seamless customer experience. 🚀 Want to see it in action? Book a free demo today and explore how AI can transform your travel business. 📧 info@senzmate.com #AI #TravelTech #Chatbot #Tourism #CustomerExperience #Automation #SenzMate
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