Tips for Achieving Operational Gains

Stop spending so much time setting goals for your team. Start changing their habits: 45% of our daily behaviors are habits. • They happen unconsciously • They happen automatically • They happen naturally And as a result, they happen easily. No one resists pouring their morning cup of coffee. • They prioritize it • They protect it • They savor it High-performing teams know this. And use it to their advantage. The teams create rituals. ➝ Like the Navy Seals After Action Reviews The leaders enforce it. ➝ Like Jeff Bezos mandating 6-page Memos The people give it a secret language. ➝ Like Bridgewater's Radical Transparency And slowly, the team shows up differently. Until different is the new normal. And the new normal is higher performance. Here are 7 habits that yield outsized results: 1. Daily Metrics • Give everyone a number • Make the scoreboard public • Track progress visually ➝ Tip: Celebrate improvements, not just targets 2. Daily Feedback • Let them self-critique first • Start with "Did this meet expectations?" • Reinforce winning behaviors ➝ Tip: Make it a conversation, not a conviction 3. Weekly Network Outreach • 2-3 connections per team member • Keep relationships warm • Show gratitude or find value-add when connecting ➝ Tip: Share success stories to motivate outreach 4. Weekly Called Shots • AM: 3-5 commitment bullets • PM: Brief explanation for misses • Friday: Summarize reflections ➝ Tip: Share transparently to increase accountability 5. Weekly BWWB • Brags: Team wins • Worries: Perceived risks • Wonders: New opportunities • Bets: Clarify priorities ➝ Tip: Lead by example. Share yours 6. Weekly Loom Wrap-Up • Record short video updates • Show emotion and tone • Build connection at scale ➝ Tip: Keep it under 3 minutes 7. Monthly Cleanout • List all recurring problems • Prioritize as a team • Dedicate a day to fixes ➝ Tip: Measure the gains from fixes Remember: We don't achieve big goals all at once. We achieve them by stacking small wins day after day after day. Don't overthink it. Pick one habit to start. Commit for 30 days. Adjust based on results. ♻️ Share to help someone 🔔 Follow Marsden Kline more Join our free session on July 24 @ Noon ET "How AI Can Make You a More Persuasive Leader" https://lnkd.in/e37ph8ib

Harsh truth: If you’re still doing everything yourself, you’re not leading—you’re limiting. Your ability to delegate determines your capacity to grow. I’ve worked with C-suite leaders, startup founders, and Fortune 500 executives. And delegation consistently shows up as the silent killer of productivity, scale, and team morale. This visual breakdown is more than a framework— It’s a mirror. Let’s dive deep: 1. Use the Eisenhower Matrix Weekly—Not Once. Don’t just categorize tasks once a year. Every Monday, sort your to-dos:     •    DO: What only you can do.     •    DECIDE: Block time to think.     •    DELEGATE: Offload to free brainspace.     •    DELETE: Be ruthless. If it doesn’t move the needle, let it go. Pro tip: Color-code your calendar by these quadrants. 2. Delegate Outcomes, Not Instructions. Leaders often say: “They don’t do it the way I would.” That’s because you delegated tasks, not outcomes. Instead of: “Create a report by Friday.” Try: “I need a report that helps us understand why conversions dropped 20%. Use any format that gets us there.” Ownership > Obedience. 3. Apply the 80/20 Rule Ruthlessly. Ask:     •    What’s the 20% of what I do that drives 80% of my impact?     •    What tasks take 80% of my time but create minimal ROI? Everything outside that 20% should either be delegated or deleted. 4. Build a Delegation Dashboard. This has helped multiple CEOs I coach. A simple Google Sheet that tracks:     •    Task     •    Who it’s delegated to     •    Deadline     •    Check-in point     •    Outcome This gives visibility without micromanagement. 5. Feedback = Acceleration. Most leaders only give feedback when something breaks. World-class leaders do it weekly—even when things go well. Positive feedback reinforces ownership. Constructive feedback sharpens performance. Make feedback a rhythm, not a reaction. Here’s my mantra to every leader I coach: You are not the system. You are the architect of the system. When you stop being the bottleneck, your business becomes scalable. Your team becomes self-led. And you finally step into your true role: Strategic leadership. If you’re a leader tired of being “busy,” Let’s talk about building systems that free you. Because leadership isn’t about doing more. It’s about doing what only you can do. #ExecutiveCoaching #LeadershipDevelopment #Delegation #HighPerformanceTeams #FounderCoach #ProductivityTips

💡 As a Chief of Staff productivity is more than just a buzzword— it’s a necessity. Here are some productivity hacks from my years as a Chief of Staff that have saved me countless hours and headaches.👇🏾 1️⃣ Prioritize with the Eisenhower Matrix Categorize tasks into four quadrants: - Urgent and Important: Do immediately 🏃🏾♀️ - Important, but Not Urgent: Schedule 📅 - Urgent, but Not Important: Delegate 🤝 - Neither Urgent nor Important: Eliminate 🚮 This helps you focus on strategic goals without getting lost in the weeds. 2️⃣ Embrace the Power of ‘No’ I used to struggle with overcommitting, which led to burnout. Now, I evaluate requests based on alignment with strategic priorities. If it doesn’t fit, it’s a no. ✨ Remember, “No.” is a complete sentence. 3️⃣ Batch Similar Tasks Together “Effective Multitasking” is a myth! Set aside specific time blocks for - emails - meetings - deep work - strategic planning - personal and professional development This helps you stay in the same mindset and minimizes transition time. ⏰ 4️⃣ Leverage Technology - Trello boards help you visually manage projects - Slack streamlines communication - Asana helps you keep track of deadlines and deliverables 📲 Productivity isn’t about doing more; it’s about doing what matters more efficiently. What productivity hacks would you add? Please share below! 🙏🏾

Many companies are lagging behind in fully harnessing their technology management potential. To pivot from reactive to proactive, here's how you can invest in your operations teams—whether it’s marketing ops, revenue ops, or beyond. Strategic Investments for Operations Teams: 1 - Flex Budget Allocate a flexible budget for freelance resources, agency support, and advanced tools. This empowers ops teams to focus on strategic planning rather than constant firefighting. 2 - Time Investment Schedule regular check-ins between business and ops leaders to review productivity metrics, explore efficiency opportunities, and anticipate potential roadblocks. Consistent communication drives alignment and agility. 3 - Productivity Tools Resist the urge to simplify by cutting essential tech. Tools that manage workflows and automate tasks are non-negotiable. Reducing these can stifle productivity rather than boost it. 4 - Up-Skilling Programs Quarterly L&D goals are a must. Invest in custom training sessions led by seasoned experts, available in-person, online, or on-demand. Tailored learning trumps generic courses any day. 5 - Expert Consultations Regularly bring in external consultants and research firms. Their objective assessments can unveil hidden inefficiencies and offer fresh perspectives that drive operational excellence. 6 - Ops-Led Innovation Lab Establish forums and workshops led by ops but inclusive of cross-functional leaders. These sessions are fertile ground for uncovering synergies, efficiencies, and novel productivity hacks. Implement just a couple of these strategies, and your company will be on a solid path to operational excellence. What resonates with you? What would you add? #marketing #martech #marketingoperations