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Good customer service can be a heavy investment, but it can pay off for the companies who value it.

Why does it feel like customer service is on the decline?

I've Always Wondered ...by Janet Nguyen

For some companies, bad service is by design.

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Dragging inflation, aka stagflation, is a top concern among CEOs who were surveyed.

Corporate America is feeling cautious

Economyby Kristin Schwab

The Conference Board’s latest measure of CEO confidence fell in the fourth quarter— which puts more executives feeling negative about the economy than positive.

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- Regional banks are doing alright, actually
  Oct 17, 2025
  25:41
- CEO confidence sinks
  Oct 16, 2025
  25:22
- Time for another supply chain slowdown
  Oct 15, 2025
  25:46
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- Regional bank jitters
  Oct 17, 2025
  6:15
- It's home improvement time
  Oct 17, 2025
  6:24
- U.S. tries to block a global emissions deal for shipping
  Oct 17, 2025
  6:27
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- Bytes: Week in Review — Instagram to limit content for teens, Walmart lands OpenAI deal, and Apple rebrands streaming service
  Oct 17, 2025
  10:22
- Documents show ICE wants a nonstop social media surveillance system
  Oct 16, 2025
  5:42
- FCC cuts expansion to broadband, hotspot access
  Oct 15, 2025
  9:15

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