TAMIKA C.

BROWN
1530 S. State Street #923 Chicago, IL 60605 773-640-1207 tamika_c_owens@yahoo.com

ACCOUNT EXECUTIVE
Skilled in building a vision and executing sales strategies that generate quantifiable results. Recognized throughout career for above-and-beyond performance in building and maintaining account growth. Hands-on approach to team leadership and direction; excellent team communicator and relationship builder.

AREAS OF EXPERTISE
Sales Team Building and Leadership Region, Territory and Market Expansion Account Needs Assessment and Fulfillment Sales Prospecting and Lead Generation New Sales Opportunity Identification Consultative/Solutions Selling Approaches

PROFESSIONAL EXPERIENCE
June 2011 Present

Avlon Industries, Inc. is responsible for many of the most widely-used and efficacious hair care products on the market that professional stylists and consumers love.
Chain Salon Account Manager Responsible for managing relationships, maintaining, and growing business for established chain accounts (JCPenney, Regis, ULTA, Dillards, Premier Salons, Inc., Beauty Brands, Fantastic Sams), military (NEXCOM), and beauty schools (Tricoci) by presenting product information and promotions to increase sales for the brands of KeraCare, Affirm, FiberGuard, Ferm, and MoistureColor.

AVLON INDUSTRIES, INC.

Melrose Park, IL

Achieve $3M in incremental business sales opportunities by optimizing sales volume, profit, brand/package mix. Develop and execute sales plans for all accounts. Monitor sales trends, update planograms, and inform accounts about products, promotions, educational programs, literature, and price changes to recommend actions and enhance business partnerships. Maintain market intelligence about competitive new product launches. Address customer concerns re: order status, shipping errors, customer returns, etc. Assist the accounting department in maintaining accounts payables and reviewing aging balances for all accounts. Chain salon expert for cross-functional teams providing thought leadership on direct to consumer strategies and consumer engagement initiatives. JOHNSON PUBLISHING COMPANY, INC. Chicago, IL

January 2011 May 2011

The world's largest African-American-owned and-operated publishing company with established brands which include: EBONY, JET and Fashion Fair Cosmetics.
Account Executive Integrated Sales Responsible for growing revenue and profitability of existing and new key accounts/agencies through highly focused/customized integrated solutions sold via consultative relationships.

Developed new and existing strategic business relationships within JPC identified marketplace to further develop and grow JPC businesses and revenue for the categories of Banking & Finance, Education, Food & Beverage, Government, Health/Beauty/Fitness, Pharmaceutical, Technology & Electronics, Telecommunications, and Travel & Transport. Increased and developed integrated media sales opportunities for EBONY and JET Magazines which includes in-book, internet, social media, and event sponsorships. Reported quarterly goals aligned to overall corporate and regional objectives; generated activity updates including updates in sales forecasts, lost order information, sales call reports and miscellaneous issues relevant to revenue growth. Developed account specific integrated sales plans and coordinated specific activities within targeted accounts in collaboration with sales management team.

TAMIKA C. BROWN, 2
June 2003 January 2011

1530 S. State Street #923 773-640-1207 tamika_c_owens@yahoo.com

A leading global pharmaceutical company that discovers, develops, produces and markets innovative therapies that enhance peoples lives.
Senior Sales Professional Consistently met and exceeded all sales budgets/goals on all products assigned (specialty and internal medicine). Possessed a high level of product, competitive, customer and territory knowledge. Delivered sales calls that consisted of pre-call planning, driving "brand" messaging, closing and must include visual aids and/or reprints.

SANOFI-AVENTIS

Chicago, IL

Recognized consistently for taking initiative to lead team in projects that have positively impacted the territory such as efficient routing, team lunch calendars, and adopt-a-doc program. Utilized analytical and organizational skills to effectively identify top physicians and/or accounts via Earlyview and Quest in order to increase call coverage and presentations on a consistent basis for attainment of market share and sales objectives. Successfully coordinated at least 3 quarterly peer-to-peer and rep-led programs for customers to attend to further develop relationship as well as educate them on treatment options for respiratory diseases. Increased product knowledge by researching additional journal articles and sending out article summaries to peers on respiratory disease state. IBM Chicago, IL

June 1998 June 2002

A global technology and innovation company that offers a wide range of infrastructure, hosting and consulting services and is the largest technology and consulting employer in the world.
Product Sales/Territory Manager (April 2000 June 2002) Created and executed plans to accomplish sales objectives by leveraging existing channels, developing new partner relationships, creating new sales opportunities, maximizing end-user customer relationships and winning key targeted enterprise accounts.

Sold and marketed IBM hardware, solutions, and professional services for client enterprises in the greater Chicago land area ranging from $50K to $2M in sales Attained 103% of $15.5 million quota and 85% in 2002 leading the team in overall attainment Achieved revenue objectives measuring between $5M-15.5M Positioned solutions in a consultative manner by educating customers on IBM hardware and business solutions with presentations on IBM services, design, development and project implementation Interfaced with C-level management decision-makers to assist with designing business solutions specific to meet their vision and strategic direction Managed client relationships as well as IBM peers to position IBM as a trusted business advisor and partner. Improved and maintained relationships with varying IBM internal and external organizations (i.e. channels) Coordinated promotional events for customers to attend to assist in generating leads

Deskside Support Representative (June 1998 April 2000) Responsible for providing pc support to internal IBM customers including but not limited to loading OS/2, Windows 95, Windows NT Workstation, Lotus Notes, Lotus SmartSuite as well as all IBM approved software applications.

Performed customer troubleshooting on customer hardware, software, or network connectivity to determine if the issue was related to hardware, operating system Team lead for problem resolution in the Backbone Management Center (BMC), Customer Assistance Center (CAC) and Voice Network Support Center (VNSC) areas Team lead for the Windows NT roll out to the BMC, CAC, and VNSC areas and first line support for contractors on the team

EDUCATION & CREDENTIALS

Associations:

Alpha Kappa Alpha Sorority, Incorporated National Sales Network