Teams and Teamwork
Teams
Two or more people who interact with and influence each other towards a common purpose. Teams are of two types:
Formal Teams Informal Teams
Formal Teams
Teams that are created deliberately by managers and charged with carrying out specific tasks to help the organization achieve its goals are Formal Teams. They could be: Command Team Committee Task Force or Project Teams
Informal Teams/Groups
Functions of an informal group: Strengthen Norms and Values Provide a feeling of Social Status and Security Facilitate Communication Help Solve Problems Act as Reference Groups
High Performance Teams or Superteams
Groups that have the characteristics of both Formal and Informal teams are called Superteams.
They are drawn from different areas of the corporation. They get together to solve problems that workers deal with daily.
Self-Managed Teams
Superteams that manage themselves without any formal supervision are called selfmanaged teams or self-managed work groups. Responsible for relatively whole task Variety of task related skills Power to determine work method, scheduling, assignment of members to different tasks Performance as a group is basis for compensation and feedback
Characteristics of Teams
Leadership Roles Stages of Team Development:
Forming Storming Norming Performing Adjourning
Team Norms
Characteristics of Teams
Team Cohesiveness: Methods of inducing team cohesiveness:
Introduce Competition Increase Interpersonal Attraction Increase Interaction Create common goals and common fate
Making Teams Effective
Guidelines for Committees Focusing Teams on Performance
Conflict within Teams
Thank You