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Before BPR - After BPR

HDB in Singapore implemented business process reengineering (BPR) which improved processes from before to after. Processes were streamlined and made more efficient after BPR was implemented at the public housing authority. Customers now experience faster and simplified services compared to the longer wait times and more complicated processes that existed prior to the business transformation.

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Xainab Amir
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0% found this document useful (0 votes)
23 views2 pages

Before BPR - After BPR

HDB in Singapore implemented business process reengineering (BPR) which improved processes from before to after. Processes were streamlined and made more efficient after BPR was implemented at the public housing authority. Customers now experience faster and simplified services compared to the longer wait times and more complicated processes that existed prior to the business transformation.

Uploaded by

Xainab Amir
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Q3) Compare the before and after effects of BPR implementation at the HDB in Singapore?

Before BPR After BPR

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