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RNO Routine

This document outlines the daily routine and key performance indicators monitored at the BSC level for GSM and GPRS networks, including daily and hourly tracking of KPIs, following up on previously escalated issues, and performing weekly audits and drive tests to identify new problems related to call drops, blocking, handovers, and transmission for prompt resolution of customer complaints.

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Muhammad Zain
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29 views

RNO Routine

This document outlines the daily routine and key performance indicators monitored at the BSC level for GSM and GPRS networks, including daily and hourly tracking of KPIs, following up on previously escalated issues, and performing weekly audits and drive tests to identify new problems related to call drops, blocking, handovers, and transmission for prompt resolution of customer complaints.

Uploaded by

Muhammad Zain
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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RNO Daily Routine BSC level KPIs GSM BSC level KPIs GPRS Cell Daily GSM, GPRS

Cell Hourly GSM, GPRS TRX Daily Follow up of previously escalated issues Tracker updates Frequency Audits (weekly or fortnightly) Neighbor Audits (weekly or fortnightly) Drive test analysis/reports Customer complaints

New Issues(CDR, CSSR, SD Blocking, TCH Blocking, IHSR, SDR, TBF Success Rate, TBF Drop Rate, BSS issues, Transmission issues, zero call)

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