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Process Analysis: Process Flowcharting: Process Performance Measurements

Process analysis examines how inputs are transformed into outputs through a series of steps or tasks. Process flowcharting uses diagrams and symbols to map out the steps, decisions, storage areas, and flows within a process. Key process performance measurements include throughput time, cycle time, inventory levels, efficiency, and productivity.

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Amar Vaman
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44 views7 pages

Process Analysis: Process Flowcharting: Process Performance Measurements

Process analysis examines how inputs are transformed into outputs through a series of steps or tasks. Process flowcharting uses diagrams and symbols to map out the steps, decisions, storage areas, and flows within a process. Key process performance measurements include throughput time, cycle time, inventory levels, efficiency, and productivity.

Uploaded by

Amar Vaman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Process Analysis

Process Flowcharting: a diagram showing tasks,


flows, storage, waiting, decisions, alternatives
Process Performance Measurements
Throughput time, cycle time, inventory, efficiency, productivity

Process Analysis
How input to output transformation works, output more valuable than inputs
What goes into a process must come out of the process. Input rate must be less than or equal to
the output rate, otherwise the System will overflow.


Pouring more water : New work enters the
process
Work waiting to be completed



* Throughput time


Process required to complete work

Completed work
Process Flowcharting
Symbols:
Action or
Operation
Storage Area,
Queuing,
Waiting
Decision points
Flow of
material or
customers
Types of Processes
Single Stage, Multistage
Buffering, Blocking, Starving
Make-to-Stock Vs. Make-to-Order
Parrallel, sequential,
Process Performance
Key Terms
Throughput time
Cycle Time/Process Rate
Littles Law: Throughput Time = Work-in-process/throughput Rate
Efficiency : actual output/ std. output
Productivity: Input/Output
Pacing : movement of items through a timing mechanism
Bottleneck: a resource that limits max output
Improving Process Performance
Reducing Throughput time:
* Perform Activities in parallel
* Change the sequence of activities
* Reduce interruptions

Process Analysis
Examples
A Restaurant Operation: No. of Tables: 40, Time to Order and have food:
30 minutes, Customer arrival: every 15 m: from 11.30 1.00: 15, 35, 30,
15, 10, 5
Time Arriving Departing Parties Tables Parties Waiting
Period (Cum.) (Cum.) Present Used Waiting Time
(@EoP) (@EoP) (@EoP) (@EoP)
11.30 11.45 15
11.45 12.00 35(50)
12.00 12.15 30(80)
12.`15 12.30 15(95)
12.30 12.45 10(105)
12.45 1.00 5(110)
1.00 1.30 0(110)

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