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Chapter Overview: The Development of The Computer The Role of A Computer Service Professional

This chapter discusses the development of computers from early counting devices like the abacus to modern digital computers. It outlines several milestones, including the Analytical Engine, ENIAC, the first multiprocessor microchips of the 1970s, and the first IBM PC. The chapter also describes the role of a computer service professional, which involves skills in troubleshooting hardware and software as a technician, continuously learning as a scholar, and providing good customer service as a diplomat.

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JonathanA.Ramirez
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41 views8 pages

Chapter Overview: The Development of The Computer The Role of A Computer Service Professional

This chapter discusses the development of computers from early counting devices like the abacus to modern digital computers. It outlines several milestones, including the Analytical Engine, ENIAC, the first multiprocessor microchips of the 1970s, and the first IBM PC. The chapter also describes the role of a computer service professional, which involves skills in troubleshooting hardware and software as a technician, continuously learning as a scholar, and providing good customer service as a diplomat.

Uploaded by

JonathanA.Ramirez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Chapter Overview

The Development of the Computer


The Role of a Computer Service
Professional

The Abacus

The Analytical Engine

The First Electrically Driven


Computer

The Digital Electronic Computer

1939: Atanasoff-Berry Computer (ABC)


1943: Colossus I
1945: Electronic Numerical Integrator
and Computer (ENIAC)
1960s1970s: Golden era of the
mainframe computer

Milestones of Modern Computing

1971: first 4-bit multiprocessor (MP) 4004


1 MHz
1978: first 16-bit MP 8086 and
coprocessor 8087
1981: first PC by IBM (MS-DOS)4.7 MHz
1986: first 32-bit computer80386
1992: first Pentiumi586
1999: processor speed exceeds 1 GHz
6

The Role of a Computer Service


Professional

Technician: troubleshoot hardware and


software
Scholar: continuously update skills and
broaden knowledge
Diplomat: cultivate good customer
service skills

Chapter Summary

The abacus was the first computing device.


Charles Babbage conceived the first
mechanical computer.
The first electrical computer computed
results of the 1890 United States census.
The Atanasoff-Berry Computer (1939) was
the first digital computer.
Todays computer service professional must
be a technician, scholar, and diplomat.

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