WILLIAM SMITH
3811 91ST AVE E
PARRISH, FLORIDA, 34219
(267) 760-7143
[email protected]WORK EXPERIENCE
ALERT PROTECTION SERVICES SARASOTA, FL
Security Guard
May 2014 - Present
Recommend improvements in security systems or procedures.
Inspect fire, intruder detection, or other security systems.
Respond to emergency situations on an on-call basis.
Train personnel in security procedures or use of security equipment.
Interview witnesses or suspects to identify persons responsible for security
breaches, establish losses, pursue prosecutions, or obtain restitution.
Monitor tapes or digital recordings to identify the source of losses.
Prepare documentation for case reports or court proceedings.
WAWA TAMPA, FL
Deli Manager
December 2011 - November 2013
Monitor compliance with health and fire regulations regarding food
preparation and serving, and building maintenance in lodging and dining
facilities.
Monitor food preparation methods, portion sizes, and garnishing and
presentation of food to ensure that food is prepared and presented in an
acceptable manner.
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or
accommodations.
Schedule and receive food and beverage deliveries, checking delivery
contents to verify product quality and quantity.
Schedule staff hours and assign duties.
Establish standards for personnel performance and customer service.
Keep records required by government agencies regarding sanitation, and food
subsidies when appropriate.
Order and purchase equipment and supplies.
Review work procedures and operational problems to determine ways to
improve service, performance, or safety.
Monitor employee and patron activities to ensure liquor regulations are
obeyed.
WAWA DUBLIN, PA
Shift Manager
June 2007 - December 2011
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Change or rotate window displays, interior display areas, or signage to reflect
changes in inventory or promotion.
Collaborate with others to obtain products or other display items.
Identify potential for loss and develop strategies to eliminate it.
Analyze retail data to identify current or emerging trends in theft or fraud.
Maintain documentation of all loss prevention activity.
Answer customers' questions, and provide information on procedures or
policies.
Process merchandise returns and exchanges.
Count money in cash drawers at the beginning of shifts to ensure that
amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this
with total sales.
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
EDUCATION
QUAKERTOWN COMMUNITY HIGH SCHOOL QUAKERTOWN, PA
High School Diploma, May 2008
KEISER UNIVERSITY SARASOTA, FL
Golf Course Management Candidate, Aug 2018
ADDITIONAL SKILLS
Security D licensed
CPR Certified
Servsafe Certified
Team Player