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60.xxx Error

This document provides troubleshooting information for various printer errors, including: 1. A developing disengaging motor error, recommending running tests and replacing components like the motor and controller PCB. 2. A tray lifting error, recommending checking connections and replacing the lifter motor or controller PCB. 3. A "no system found" error, recommending restarting and reseating or replacing the firmware card and formatter.

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George Smith
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55 views1 page

60.xxx Error

This document provides troubleshooting information for various printer errors, including: 1. A developing disengaging motor error, recommending running tests and replacing components like the motor and controller PCB. 2. A tray lifting error, recommending checking connections and replacing the lifter motor or controller PCB. 3. A "no system found" error, recommending restarting and reseating or replacing the firmware card and formatter.

Uploaded by

George Smith
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Control panel message

Description

Recommended action
Developing disengaging motor error

60.XX

A tray lifting error has occurred, where XX


is the number of the tray.

PRINTER ERROR

1.

Run the component test to verify that


the print developing disengaging
motor is working correctly. See
Component test (special mode test)
on page 514.

2.

Reconnect the connectors J468 and


J1020 between the developing
disengaging motor and the DC
controller PCB.

3.

Replace the developing disengaging


motor. See Disengaging drive motor
on page 283.

4.

Replace the DC controller PCB. See


DC controller PCB on page 297.
Calibrate the printer after replacing the
DC controller. See Full Calibrate Now
on page 521.

1.

Turn the printer off then on.

2.

Install the tray and listen carefully. You


should be able to hear the paper stack
being lifted. You can also watch the
paper level indicator on the front of the
tray to see if it moves.

3.

Check the following connectors:

alternates with
To continue
turn off then on

62 NO SYSTEM

No system was found.

To continue

Tray 2: J4618 on the lifter motor


and J1015 on the DC controller

Trays 36: J8120 on the lifter


motor and J8102 on the paper
feeder PCB

4.

Replace the lifter motor assembly.

5.

For Tray 2, replace the DC controller.


See DC controller PCB on page 297.
For Trays 36, replace the paper
feeder PCB. See 500-sheet paper
feeder on page 313.

6.

For Trays 36, replace the DC


controller. See DC controller PCB
on page 297.

1.

Turn the printer off then on.

2.

Reseat the firmware compact flash,


making sure that it is in the first slot.

3.

Replace the firmware compact flash


(see Installing a flash memory card
on page 113) and the formatter.

turn off then on

65.12.99
DEVICE DISCONNECTED

358

Chapter 7

Troubleshooting

Communication between the printer and the


device has been broken. The device could
be disconnected.

Turn the printer off. Replace the stapler/


stacker on the printer, making sure it is
properly installed. Turn the printer on.

ENWW

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