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Communication in The 21 Century Workplace: by Amal Dev M 1527505

The document outlines 4 modules for effective communication in the 21st century workplace: communicating with peers, managers, executives, and direct reports. It provides tips for each type of communication, such as building relationships with peers, understanding managers' perspectives, focusing on what executives want, and using one-on-one interactions and open-ended questions with direct reports. The conclusion states that better communication flow at work leads to improved performance and outcomes.

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Amal Dev
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53 views8 pages

Communication in The 21 Century Workplace: by Amal Dev M 1527505

The document outlines 4 modules for effective communication in the 21st century workplace: communicating with peers, managers, executives, and direct reports. It provides tips for each type of communication, such as building relationships with peers, understanding managers' perspectives, focusing on what executives want, and using one-on-one interactions and open-ended questions with direct reports. The conclusion states that better communication flow at work leads to improved performance and outcomes.

Uploaded by

Amal Dev
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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COMMUNICATION IN THE

21ST CENTURY WORKPLACE


By
AMAL DEV M
1527505

COURSE MODULES
1.
2.
3.
4.

COMMUNICATING
WITH YOUR PEERS
COMMUNICATING
WITH YOUR
MANAGER
COMMUNICATING
WITH
EXECUTIVES
COMMUNICATING
WITH YOUR
DIRECT REPORTS

COMMUNICATING WITH YOUR


PEERS
Commit to Building
Relationships
Seek First to Understand
Avoid defensiveness

Make it social
Welcome diverse viewpoints
Be honest and direct

COMMUNICATING WITH
MANAGER

COMMUNICATING WITH
EXECUTIVES
Focus on what executives want i.e.

COMMUNICATING WITH YOUR


DIRECT REPORTS

One on one interactions before actual conversion


Clearly define goals for each
Ask open ended questions
Frame projects and issues to appeal their interests
Performance appreciation

CONCLUSION
Thus better communication flow in a workplace leads to
1

THANK YOU

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