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FAQs Academicdifficulties

This document contains frequently asked questions (FAQ) about academic and course difficulties from Ravensbourne Student Support Services. It provides guidance on who students should speak to for different issues like problems with classmates or tutors, struggling with course content, illness affecting work, disagreeing with grades, and issues accessing facilities. Contact information is given for the Student Welfare Officer and other support staff who can offer advice, suggest mediation meetings, assess learning needs, or discuss appeal processes. The FAQ aims to direct students to resources and policies that could help with various academic problems.

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41 views2 pages

FAQs Academicdifficulties

This document contains frequently asked questions (FAQ) about academic and course difficulties from Ravensbourne Student Support Services. It provides guidance on who students should speak to for different issues like problems with classmates or tutors, struggling with course content, illness affecting work, disagreeing with grades, and issues accessing facilities. Contact information is given for the Student Welfare Officer and other support staff who can offer advice, suggest mediation meetings, assess learning needs, or discuss appeal processes. The FAQ aims to direct students to resources and policies that could help with various academic problems.

Uploaded by

lisaconnolly
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Ravensbourne Student Support Services - FAQ files

Academic/ Course difficulties


Problem What you could do Other information
Problems with particular • Speak to the Student s.cowan@rave.ac.uk
people in class/ group Welfare Officer/s k.brannan@rave.ac.uk
• An informal mediation
meeting might be
suggested
Problems with tutor/s • Speak to the Student s.cowan@rave.ac.uk
Welfare Officer who may
suggest a mediation
meeting
The Course is not what I • Speak to your tutor/ Course handbook
expected subject leader with your
concerns Undergraduate/Postgraduat
e regulations

I struggle with some/ all • Speak to your tutor/s


aspects of the course • Talk to the Student s.cowan@rave.ac.uk
Welfare Officer who may k.brannan@rave.ac.uk
ask you to consider an
assessment of your
learning needs
• Look at the Learner Learner Support Brochure
Support Brochure – are
there any activities that
might help?
Difficulties motivating myself • Speak to your tutors
/working alone • Speak to Student service s.cowan@rave.ac.uk
team for ideas on study k.brannam@rave.ac.uk
skills support s.hocking@rave.ac.uk
r.rees@rave.acuk

• Check the Learner Learner Support brochure


Support brochure
Problems accessing certain • Speak to the person/s
facilities responsible for that area
with your concerns
• If the access issue is s.cowan@rave.a.cuk
linked to a disability – S.hocking@rave.ac.uk
speak to the Student K.brannan@rave.ac.uk
Services Team

Have been ill/ had problems • Speak to your tutors/ Registry mitigating
and work is suffering Subject leader circumstances form
• See Student Services
team if you need any
more assistance
Don’t agree with a grade/ • Read through the Student Contract handbook
degree classification? Academic appeals
section of the Student
Contract Handbook
• The Student Welfare s.cowan@rave.ac.uk
Officer can offer advice if
the appeal is linked to a
disability/ mitigating
circumstance issue

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