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Potential Sources of Stress

This document outlines sources and consequences of stress. It identifies three main sources of stress: environmental factors like economic uncertainty; organizational factors such as role demands and interpersonal demands; and personal factors like family issues. It also discusses individual differences that impact stress perception. The consequences of stress are physiological symptoms like increased heart rate, psychological symptoms like anxiety, and behavioral symptoms such as changes in productivity. The document presents an inverted-U model showing the relationship between stress and job performance.

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Aiswarya Vijayan
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127 views16 pages

Potential Sources of Stress

This document outlines sources and consequences of stress. It identifies three main sources of stress: environmental factors like economic uncertainty; organizational factors such as role demands and interpersonal demands; and personal factors like family issues. It also discusses individual differences that impact stress perception. The consequences of stress are physiological symptoms like increased heart rate, psychological symptoms like anxiety, and behavioral symptoms such as changes in productivity. The document presents an inverted-U model showing the relationship between stress and job performance.

Uploaded by

Aiswarya Vijayan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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SOURCES AND CONSEQUENCES OF

STRESS
A Model of Stress
Sources of stress
1. Environmental factors

2. Organizational factors

3. Personal factors
1. ENVIRONMENTAL FACTORS

a. Economic uncertainties
* change in business cycle
* recession

b. Political uncertainties

c. Technological change
* new technology may make employee unskilled
* obsolete technology

d. Terrorism
2. ORGANIZATIONAL FACTORS

a. Task demand: factors relating to a


persons job.
* autonomy
* task variety
* working conditions
b. Role demand : pressure placed on a person
as a function of the particular role he or she
plays in the organization.
* role conflict : when the individual finds that
compliance with one role requirement may make more
difficulty in compliance with another.
* role overload
* role ambiguity
c. Interpersonal demands : pressures
created by other employees.

* lack of social support from


colleagues
* poor interpersonal relationship
d. Organizational leadership : it represents
the managerial style of the
organization’s senior executives.

e. Organization’s life stage


3. PERSONAL FACTORS

a. Family issues
* breaking off of a relationship,
discipline troubles with children.
b. Personal economic problems
c. Inherent personality
characteristics
INDIVIDUAL DIFFERENCES
o Perception : a process by which individuals
organize and interpret their sensory impressions in
order to give meaning to their environment.
o Job experience
o Social support
o Locus of control : the degree to which a person
believes that they are masters of their own fate
o Hostility
o Self efficacy: it’s the individuals belief that he
or she is capable of performing a given task.
CONSEQUENCES OF STRESS
 High
HighLevels
Levels
of
ofStress
Stress

Physiological
Physiological Psychological
Psychological Behavioral
Behavioral
Symptoms
Symptoms Symptoms
Symptoms Symptoms
Symptoms
1. Physiological symptoms
* change in metabolism
* increase heart and breathing rates
* increase blood pressure
* headaches
* heart attacks etc
2. Psychological symptoms
* job dissatisfaction
* tension
* anxiety
* boredom etc
3. Behavioral symptoms
* change in productivity, absence and
turnover
* changes in eating habits
* increased smoking or consumption of
alcohol
* fighting
* sleep disorder
Inverted-U Relationship between
Stress and Job Performance

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