cModule 14

Account can be opened with cash provided the applicant personally visits the branch to open the
account. – a

Account can not be opened if applicant does not have PAN Card - b

Address proof documents should not be more than how many months old? – d

A consolidated letter can be issued for multiple salary account opening for a company. Whether the
statement is correct. – a

An I kit contains the following. – b

A I kit can be delivered to the customer`s representative. State true or false – b

Along with the registered leave and licence agreement what is required to complete the address proof?
–b

Select location of file from - a

Which of the following denomination notes is not dispensed by ATMs? – d

Branches can sale gold coins – a

Why are the contact particulars of the tenderer required on the reverse of the DN 1 - b

_________. Are the store houses where bank notes and coins are stocked on behalf of the RBI - b

If a SBI debit card holder withdraws money from a VISA affiliated HDFC bank`s ATM, VISA recovers a
charge from SBI which is known as - a

HSM stands for – c/

ATM stands for –b

POS terminals accept only credit cards - b

If a customer forgets his Telephone Identification Number, he cannot use Phone Banking service before
he gets a new one -

If a customer is using an ATM of a different bank, he cannot – d/

The promissor is maker and the promisee is called as payee.The former is ________ while the latter is
the ___________- c

Customers no longer value the physical contact with the branches. = a/

All reject codes will be displayed when you press – c

When using phone banking, waiting time is more for – b/

Which is not available through internet banking – c/b

In case of Bills of exchange, the drawer is called the ________ and in case of promissory notes the
drawer is called the______himself = b

To upload the data file, on the Finacle user menu screen type - a

If a person promises to supply goods, it is not a promissory note =- a

In which year was the NI ACT passed? - c

A customer has tendered 2 notes of Rs 500 denomination and on note is rejected and other note is half
value. How much amount should be credited to his account - c

As per Coinage act, coins can be issued upto what denomination – b./

What is Intaglio printing – b/a

First sub activity in Finacle processing is - b

Start the reject re-entry process by clicking on - b

In the promissory note, if `monthly rests` is not paid immediately,______________ will be payable by
the drawer = d./b

The note series which can be issued to the customer across the counter = c

In case there has been no nomination in the Bank account , on what basis would the Bank pay to the
heirs =

How does the prescribed officer ascertain the value of the note = b./c

The balance in the account of Mr. Salim Khan is Rs.350000/=. The Bank has received an attachment for
400000/=. Mr. Salim Khan has also to pay charges for non maintainaince of quarterly balance of
Rs.2000/=. How much amount can the Bank pay the tax authori = c/b

When is exchange value paid to the customer – c

ATM PIN contains _________ digits - a

What is meant by Omron - b

In the document processing window you click on = a

Currency notes can be issued by RBI upto what denomination = c

Who has the authority to impound forged / counterfeit notes - b

What is done with notes suspected or are found to be counterfeit - c

A paper token DN 1 is issued to the customer in original and in duplicate to the prescribed officer while
accepting mutilated notes across the counter - b

Cash balance in the currency chest belongs to - d

A customer had issued a cheque and few days later he dies. The cheque reaches the bank for payment
after his death. The bank is aware of the death of the customer also. Should the bank pay this cheque =
b

At the time of deletion of one of the account holder, the customer has to surrender the atm/debit card
to the Bank. What is the process the Bank will follow post acceptance of the card = d

by the same person with standing instructions is called -

All the address proof documents in the nature of a bill should be latest and not more how many months
old? – c

The drawer is the person who makes and signs the promissory note - a

The Branch Manager /BOM has to do a surprise verification of cash on a ______. Basis - b

Can a self cheque drawn on outstation locations be accepted? – b

Can Credit card statements be accepted as a proof of address – b

A bill of exchange contains an -a

Can the I kit account be activated immediately with the given TAT if the cheque is drawn on an
outstation location. - a

Can the initial account opening cheque provided by the applicant be accepted when the cheque is
drawn on `authorized signatory\partner` of companies/partnership firm – b

Driving licence cannot be accepted as a proof of identity if it is in the `book type format. State whether
true or false. – b/

For salary accounts, if the salary slips are e generated then no physical signatures is required, the same
should be printed on the company letter head. Whether the statement is correct. – a

How can an operative account be opened with cash? - c

How many joint applicants be accepted for an account ? – c

How should a staff at the branch counter verify the photocopies with the original. – c

It is important to follow KYC norms to because – d

If self introduction is provided for opening a Web trade account, are KYC documents required? – b

If an introduction of an existing bank is given then the initial KYC cheque needs to be from the same
account. – a

If a defence dependants card issued by the commanding officer is given as proof, then what further
proof is required to complete the KYC requirements? – a

If a women applicant is unable to furnish proof of identity and address in her own name, then the
husband`s accounts introduction, is valid, even if the account is less than 6 months old and the account
is satisfactorily provided. – a

If the KYC is not complete, due to which a fraud happens, then, it can be construed by law as negligence
on the part of the banker. Whether the statement is correct. - a

I kits should be tallied and reconciled on a weekly basis. – a

I kits is a security item and should be under dual custody at the branch - a

I kits should be handled only by the branch staff and sales executive – a

If a woman applicant is unable to provide a identity and address proof then, which of the following is
acceptable? – a

If the customer is showing a lot of curiosity for the banks processes, the counter staff needs to be
alerted – c

Is it necessary that the signature on the AOF and the KYC cheque should tally? - a

Is there any difference in accepting KYC documents for graded and non graded salary relationship ? If so
what is the difference – b, c, d

Is it mandatory to fill the telephone numbers of applicant and introducer on the account opening form?
-a

If a consumer gas connection card is given as address proof, then what further proof is required to
complete the KYC requirements? – d

If the customer is reluctant to share his original document, the sales executive should be alerted. Why?
–b

If a nationalized bank passbook is to be captured as a common proof of identity and address for the kyc
documentation, then what is required for it to be a valid proof of address. – a

If a KYC document submitted by the applicant is in Vernacular language – b

Is there any limit on initial cash deposit for an operative account ? – a/

If cash is accepted as the initial deposit instead of cheque then what among the following is mandatory
to complete the KYC requirements? - a

Is it mandatory to fill telephone numbers in the AOF. - a

Whether any one of the joint account holders can introduce an account – a

What is meant by grading of Salary relationships – d

Which among these are valid KYC documents.- a, c

What documents are required open salary accounts of `Special organizations` - a b

Whether address can contain a details of a landmark – a

What does `CAP` mean? - c

What is the special concession for PPA code generation in case of Defense Establishment – b

Who has to countersign the AOF when introduction is provided – all

Which among these are common proof for identity and address proof. – b, c, d

Whether staff can introduce new accounts – a

Whether introduction from Young star account holder is acceptable – b

What is the specified limit of transactions\ balance in No Frills Account ? – c/

What is primary requirement for opening a Salary accounts of an registered Company – a, b, c

Whether Term deposit holder can introduce an account – a

What is the function of CAP? –d

What is KYC cheque – c

What does `KYC` mean? – a

What is Customer identification procedure? – b

Whether an affidavit is acceptable if a senior citizen is unable to provide date of birth proof ? – d

What among the following procedures are to be followed when name of the applicant varies from the ID
proof - d

Which among these are mandatory requirements for bankatcampus accounts? – b, c

Whether address proof document which is father`s(or husband`s) name can be accepted ? – c
What are KYC documents required for opening No Frills Account ? – c

What is the procedure branch should follow when account is to be opened by initial cash deposit. –d

What is the definition of a `customer` according to KYC? - all

What is meant by that the initial Kyc cheque has to be `self drawn`. – b

What do we mean by a `satisfactorily operated account`? - d

When a customer requests for opening additional accounts in the same name and style, with self
introduction. Then how should the account be opened? – b

What is requirement for opening ICICI group company`s agent or brokers account. – a

Whether Mandate or Power of attorney is acceptable for SB\Term deposit accounts - c

The self-introduction by an existing account holder to open a Web Trade Account, in the same branch or
other branch of the Bank, is acceptable. – a

The sales executive should ideally meet the client on which location? – d

The sales executive should ideally meet the customer at his which address? –c

Other than employees no other staff should be given access to the I kits as it can lead to pilferation of
the deliverables, which could lead to frauds –a

No separate address proof is required for address other than office address, for graded salary accounts.
–a

Self cheque is not mandatory for salary accounts. – a

Mr X already has an account in our Branch A, he wants to open another account in branch B. The
conduct in the account with branch A was not satisfacory, can the account in branch B opened only on
introduction. – a

Mr J has an existing account and wants to add his wife Mrs E`s name in the account. What is the KYC
requirement? – a

Mr. A was already holding a satisfactorily operated account with one of our branches. Mr A gets
transferred outstation and wants to open another account, the branch Cso only opened the account on
his self introduction.Is the KYC complete? – d

Persons intending to open House hold accounts required to provide – c

Module 15
A customer has taken a Home Loan from ICICI Bank and wants 3 cheque books to be issued to him for
issuance of post dated chqs. Can we issue multiple chequebooks to the customer? C/b

Cash can be accepted at the time of account opening, only if there is an _______ A

A customer wants to open a Savings Account on 1st January 2008, is carrying a valid Identity Proof but
the Address Proof he is carrying is a Telephone bill for the month of July 2007. Would you accept the bill
as a valid Address Proof? A

After BOM securitizes and approves the form, CSO enters the form in ____________ and forwards the
form to RPC for further processing. B

Mr.Sahay has approached your desk for opening a Joint Young Star account with his daughter. Will you
accept the form? B

Expand the Term `KYC`. B

In case it`s a joint account, all the account holders need to sign the nomination instructions. A

Where is the Internet Banking request form sent to processing for a standalone Branch? C

Is the presence of the customer required while handing over the IKIT for his account ? A

Which form is to be filed if the customer is not carrying a Pan Number ? B

Which stamp has to be affixed on the photocopy of the documents for account opening by the CSO C

Mother maiden name is captured as an introduction for the customer when he uses ___________. A

Quantum Optima Column must be filled up if the customer is opening a FD. A

When a self cheque drawn by the customer is returned for difference in signature, the account should
be closed. A

For bankatcampus account opening, the student needs to submit the following, besides the other
documents for opening a regular Savings Account C/D

If a customer has not received his cheque book due to address it is returned to? B\a

The CSO should smile, greet and politely offer help to the customer at the Account Opening Desk. A

f Mr. ABC approaches our desk for opening an FD, he already has can existing SB a\c with us but wants
to have a FD under separate Cust Id. What will be your answer? A/B

No value dating should be permitted for renewal if the deposit if overdue by more than ____ days B

If there is any overwriting on the relationship form, the CSO should sign there to indicate that the
correction was made in his presence. A
Which of the following stands True? B

KYC guidelines are important for the folowing reasons, except: A?C

Which of these statements are true in the context of proper filling up of the Relationship Form: ALL

What are the different modes of getting a statement? E

What are charges taken for reissue of a card? A

Which of these statements are true? ALL

In case of account opening through cheque, which of following statements are correct: B C

For a Senior Citizen account, any of the following documents can be accepted as an age proof, except: D

At the time of account opening the customer should sign the form in front of the CSO who in turn would
counter sign. A

Introduction from a HNI customer having a relationship with the Bank for over a year can substitute the
need for submitting a valid Identity Proof for opening a new account. A

No value dating is permitted for deposits of Rs. 1.00 crore or more A

For FD opened with cash deposit, which of these statements is true ALL

For Deposits of Rs.1.00 crore or more, value date will be the date of date of maturity, irrespective of the
receipt of customer instructions for renewal. A

Mr. Seth approaches the Fixed Deposit desk at Kandivli Branch and expresses his wish to open an
account with Dadar branch, can his form be accepted ? B

A customer cannot have multiple relationships with the bank. Each customer can have only one unique
CUST ID. A

Essential information that the customer must fill up in an Account Opening Form includes all of these,
except: A

How is the address change done by standalone branches ? A/B

Mr. Mani wants to open a SB account with your bank as he is been recently transferred to Mumbai, but
does not have any address proof, how will you help him B

In case of a FD that had matured 1 week back and the customer wants to renew it from the date of
maturity, can the FD be renewed? A

KYC guidelines are important and need to be followed for each account getting opened in order to: A C
A cumulative FD is one where the Interest is ___________ quarterly B

The AOF should be filled using a ________ colour pen only. A

Atul`s Fad has been matured on 10th October 2005 he has approached the branch on 13th November
2005 for Value dated renewal. Can the FD be renewed from 10th October 2005? A

A Power of Attorney \ mandate holders can sign and commence a relationship. A /

In case of account opening through cheque, which of following statements are correct: B C

Sachin wants to open an FD, he has his passport as the proof of Identity but the address on his passport
is not updated. Will he be able to open the FD with said documents. C /B

Why do we greet a customer? A C D

State the first thing the CSO needs to do before beginning the shift for Account Opening desk B

If a customer comes to the cash counter with a bearer check do we need to check his identity? B /A

The following are a valid combination of documents for proof of identity and proof of address, except C

Please tick from the following the checks required to be done before accepting a account opening
cheque D

An account holder has to attach a proof of address to change the account address if the account is less
than ______ months old C

WRONG QUES.
Introduction from a HNI customer having a relationship with the Bank for over a year can substitute the
need for submitting a valid Identity Proof for opening a new account.

-Sachin wants to open an FD, he has his passport as the proof of Identity but the address on his passport
is not updated. Will he be able to open the FD with said documents.

-If a customer has not received his cheque book due to address it is returned to?

-What are charges taken for reissue of a card? B

-For bankatcampus account opening, the student needs to submit the following, besides the other
documents for opening a regular Savings Account

-How is the address change done by standalone branches ?

-Essential information that the customer must fill up in an Account Opening Form includes all of these,
except: B

-If a customer comes to the cash counter with a bearer check do we need to check his identity?

-For a Senior Citizen account, any of the following documents can be accepted as an age proof, except: C

-If Mr. ABC approaches our desk for opening an FD, he already has can existing SB a\c with us but wants
to have a FD under separate Cust Id. What will be your answer?

-KYC guidelines are important for the folowing reasons, except:

-Mother maiden name is captured as an introduction for the customer when he uses ____C_______.

-Mr.Sahay has approached your desk for opening a Joint Young Star account with his daughter. Will you
accept the form? A

-Quantum Optima Column must be filled up if the customer is opening a FD. B

-Cash can be accepted at the time of account opening, only if there is an _______

-When a self cheque drawn by the customer is returned for difference in signature, the account should
be closed.

-If there is any overwriting on the relationship form, the CSO should sign there to indicate that the
correction was made in his presence. B

-A customer wants to open a Savings Account on 1st January 2008, is carrying a valid Identity Proof but
the Address Proof he is carrying is a Telephone bill for the month of July 2007. Would you accept the bill
as a valid Address Proof? B

-State the first thing the CSO needs to do before beginning the shift for Account Opening desk C

-After BOM securitizes and approves the form, CSO enters the form in ___A_________ and forwards the
form to RPC for further processing.

-The CSO should smile, greet and politely offer help to the customer at the Account Opening Desk. B

-No value dating should be permitted for renewal if the deposit if overdue by more than ____ days B

-Atul`s Fad has been matured on 10th October 2005 he has approached the branch on 13th November
2005 for Value dated renewal. Can the FD be renewed from 10th October 2005? F

-A Power of Attorney \ mandate holders can sign and commence a relationship. B

-A customer cannot have multiple relationships with the bank. Each customer can have only one unique
CUST ID. B
Essential information that the customer must fill up in an Account Opening Form includes all of these,
except:

-Mother maiden name is captured as an introduction for the customer when he uses ___________.

-No value dating is permitted for deposits of Rs. 1.00 crore or more

-Cash can be accepted at the time of account opening, only if there is an _______

-If a customer has not received his cheque book due to address it is returned to?

Module 16

The last step in the cash payment transaction is: C/

A customer has approached the Bank to deposit some soiled/mutilated notes. Can the bank accept it? A

________________________ summarizes the cash entries of the day / shift. D

Why is their a provision of the Cash Vault grill door to locked from inside ? B

CRL stands for _________________________ B

Any alteration in the cheque like change in amount, date of payment, name of the payee, etc., which is
not as per the mandate of the customer is called ____________ A

A customer wants to deposit cash in a non-base branch. What is the maximum amount of cash that can
be accepted? B

The Branch Manager\BOM has to do a surprise verification of cash on a ______. basis. A

If a cheque bears across its face, just 2 parallel line or words `and company` between the lines, the
crossing type is called: C

The cash vouchers are to be maintained for ______ years. B

Mr.Raghu has approached your cash counter for cash deposit, he is depositing Rs.5000 with
denominations as 500x100, the cashier while counting finds a forged note of Rs.500 in his cash, what
steps will the cashier take? C

The movement of keys has to recorded in which register? B

ICMC stands for: B

For a cash deposit of Rs.50,000 or more the customer needs to provide his ________ B
Branch`s cash balance in different denominations held at any point of time can be retrieved from
___________________. A

What is a cash shroff report? B C

The cashier has to sort notes into ____. And ____. series notes. C

Which places can cash received stamp be affixed? D./b

At the start of day`s\shift`s operation the teller needs to transfer funds to his/her teller account from
the main cash account. This is done after logging into _____________. B

The vault is opened under which of the following instances B C

The vault keys are under dual custody of the cash officer and CSM, Is this true? A

If a cheque is crossed with the name of a bank, what is it called? A

______ Are the store houses where bank notes and coins are stocked on behalf of the RBI. A/c

In order to enter the cash payment transaction in Finacle, the teller should select the
________________________ menu. B

When the vault is being opened by Customer Service Manager and the main Cashier, who else should be
present? C

Soiled and Mutilated notes can be exchanged at the counter after filling up a Currency Exchange Form. A

Identification mark security feature has been introduced in all the Gandhi series notes except the Rs.10/-
note? B/

The following are examples of material alterations, except: D

For a cash payment transaction, the cheque cannot be: C

The 12 digit Account Number comprises of the three parts. What is the correct sequence of the three
parts? C

Which of the statements below are true in the context of branch vault and cash handling? B C D

Two signatures are required on bundles of Rs. ______ and above denomination. C

As per RBI guidelines DD or BC cannot be made against cash above an amount of Rs._________ B

Optically Variable Ink security feature is available in the following notes, except: C

The section of the Pay-in Slip that is handed over to the customer is called: A
The process of checking that all the notes in a bundle are of the same denomination, as handed over by
a customer for deposit, is called: C

Mr. Ram wants to a make a FD of Rs.80000 by paying cash, is it necessary for him to quote his PAN No. A

A customer presets a bearer cheque of Rs.40,000. The balance in the account shows Rs.38,750. The
teller should: B

Branches are required to impound the fake notes and destroy them. A

All packets of Rs._____ denomination and above need to be signed dually by both the cashier as well as
the Customer Service Manager (Cash). B

The cash received stamp needs to be fixed at _______ places across the pay-in slip- B/

The main teller wants to remove cash from the vault but Cash Officer is busy attending a customer. Can
he remove the cash with dual keys without Cash officer`s presence? B

Payment against Order Cheque requires an essential check besides the other required in case of any
self/bearer cheque payment. That is: C/

As per Negotiable Instrument Act, a cheque is bill of exchange drawn on a specified banker and not
expressed to be payable otherwise than on demand. A

A Branch receives a cheque for payment from a current account were the mode of operation is jointly,
there are some alterations made on the chq which are signed only by one person, can the cashier make
the payment ? b

At the time of cash being placed or removed from the vault, C

t: B

The Vault is also called as ________. B

If the account holder sign either on the face or the back of the instrument indicating that the money is
to be paid to anyone other than himself, it is called ______________ C

Takeover and Handover of keys is to be authorized by ______ A B

:

-________________________ summarizes the cash entries of the day / shift. A

-Any alteration in the cheque like change in amount, date of payment, name of the payee, etc., which is
not as per the mandate of the customer is called ____________B

-The Branch Manager\BOM has to do a surprise verification of cash on a ______. basis. B

-If a cheque bears across its face, just 2 parallel line or words `and company` between the lines, the
crossing type is called: B

-The cash vouchers are to be maintained for ______ years. A

-Which places can cash received stamp be affixed? C

-If a cheque is crossed with the name of a bank, what is it called?

-_

-Soiled and Mutilated notes can be exchanged at the counter after filling up a Currency Exchange Form.
B

-Optically Variable Ink security feature is available in the following notes, except: A

-The section of the Pay-in Slip that is handed over to the customer is called: C

-The process of checking that all the notes in a bundle are of the same denomination, as handed over by
a customer for deposit, is called: B
-A customer presets a bearer cheque of Rs.40,000. The balance in the account shows Rs.38,750. The
teller should: D

-Branches are required to impound the fake notes and destroy them. b

-The main teller wants to remove cash from the vault but Cash Officer is busy attending a customer. Can
he remove the cash with dual keys without Cash officer`s presence? A

-At the time of cash being placed or removed from the vault, B

-All the Gandhi currency notes have the following security features, except: A/c

- -________________________ summarizes the cash entries of the day / shift.

Module 17

State true /false When a cheque is crossed to more than one banker, the paying banker will refuse
payment – b

If a bill is a demand or usance instrument, a cheque will be – d

What is Promissory Notes? – d/c/b(X)

What words are printed on the cheques issued to savings account customers ? – d/a

The original creditor cannot claim the amount from the debtor if the ___________has been made to
the holder in due course – b

What are the characteristics of negotiable instrument? – all

Which of the following are the three negotiable instruments? – a, c, d

Where is endorsement made? – a

A crossed cheque can only be_____________to the bank account of the _________ - a

A usance promissory note has to be stamped by affixing non-judicial stamps of requisite value, as per
__________Act – d/b/c(X)/A

What are the methods to write a usance bill – all

An order instrument can be transferred by endorsement and delivery whereasa a ________

instrument can be transferred by mere delivery - a

It is necessary to check if the signature corresponds to the signature on record by the banker – a
If a cheque is torn in one corner and is received from another bank, the presenting bank has to – d/a

The provision of Sec 138 of the NI ACT came into effect from ___________ - a

In case of Bills of exchange, the drawer is called the________and in case of promissory notes the
drawer is called the______himself – d/a

In the promissory note, if `monthly rests` is not paid immediately,______________will be payable by

the drawer – a/c/b

The date in the promissory note should be in left corner – b

A person who draws a Bill of exchange is known as the ___________ - a

Who has to give `notice of dishonour` to drawer in case of dishonour by non payment – d/a/b

If a person promises to supply goods, it is not a promissory note – d/a

Mr.Arunkumar gives a cheque dated 1st Jan 2006,but other party presented only after 12 months,is it
valid cheque – a

Bearer cheques are payable to the person who is in ____________ of the instrument – d

If the bills of exchange is accepted it has to be presented to________ on due date for the payment –
c/b

If the bill is on due date the payee of a usance bill will need a confirmation from the _________ - c

In the bills of exchange, person liable to pay the money is called as the – b/a

The promissor is maker and the promisee is called as payee.The former is________while the latter is
the ___________ - c

Which type of cheques do not grant an authority to debit the account of the customer till the date
arrives? – a

In case of Bills of exchange,the due date is calculated after adding______________of __days to the
usance period – c/b

An instrument in writing, containing an unconditional order, signed by the maker, directing a certain
person to pay a certain sum of money only to, or to the order of, a certain person or to the bearer of
the instrument is called – d/b/c

To confirm the date of the cheque presented for payment,the bank has to check whether it is – c

The promise to pay whenever payee demands payment, is called – d/b

Which of the features are not considered as condition? – all

The banker`s duty to honour cheques issued by the customer is limited by the following conditions - a

Who gets `discharged` from his obligations on payment to the holder in due course? – c/b

Who issues printed chequebooks for use by its customers? – b

The usual form of signature in case of limited companies is as follows – a

If a cheque is dishonoured, ___________ action can be taken against the drawer – b

Who signs in the cheque? – c

What are the words, `for value received` in a promissory note and bill of exchange considered as – d/a

State whether the statement is true or false A conditional promissory note or bill of exchange or
cheque is a negotiable instrument – a

If a cheque is crossed and restricted, its mode of payment is - a(X)/B

The payee of the order can make the instrument payable to another person by writing on the back of
the cheque `Pay Mr.x________ or order` and putting his signature below it. Such a notation on the
back of the cheque is called an – c/a

The elaborate enquiries has to be made by the bank or debtor before making the payment of the
cheque – b

What is the transferee or the `holder` of the instrument called - a

Proving lack of consideration is on the drawer which can prompt the lender to take _________
cheques from their borrowers – a

Stale cheque can be paid if the cheque is dated more than 6 months – b

The payee can treat the bill as ___________ by non-acceptance, if the bill is not accepted within 48
hours. – d/c(X)/B

If the amount stated in the cheque is different in words and figures, the amount in words cannot be
paid – a

Mr.Hari issues a cheque to Mr.Ram and it is dishonoured, hence here Ram can file a ________against
Hari - a

In case of legal entities, the cheques should be signed for and on behalf of the entity. This is done by
putting a ____________carrying the name of the entity and the position of the signatory – b/c/a

What is not required for transfering the bearer instrument? – d(X)/B

A bill of exchange contains an – c/d/a

Who gets a better title than the transferor – d/b/a

______ is necessary when there is contract or agreement between two persons. – b

The printed words on the cheques ,the words `or order` or `or bearer` are printed by the ________ -
b(X)/A

The debtor is duty bound to make payment to the holder in due course who `presents` the instrument
to him for payment – a

Cheque containing impossible dates becomes payable on the last day ____________ - b

To whom the promissory note payment is to be made? – d/c/a

What is post dated cheque? – c/a

What are the conditions which attract the penalty? – b, c, d

________ is defined as a bill of exchange drawn on a specified banker and not expressed to be payable
otherwise than on demand? – b

If the signature is forged, then no statutory protection is available to the bank for payment in due
course. This is accordance with _______ (section of ACT)? – d/c

What is forgery of the cheque? – a

If the cheque is mutilated or torn by accident, the drawer has to confirm in ________________that the
cheque can be paid – b, c

When a cheque is made payable to Mr.X or bearer, the payee can transfer the instrument to another
person by merely handing it over to him or mere `delivery`. – a

Who signs the promissory notes? – c

In case of Bills of exchange,a usance bill has to be stamped with __________________ as per stamp
act. – c

A cheque which been circulating for more than six months from the date on the cheque is considered
_____________and cannot be paid. It can be paid only after it is revalidated by the drawer. – a

A payee should not be a certain person True or false – a

What is the penalty given to drawer in as per Section 138, when the cheque is dishonoured? – d/b/a

If the account is operated by an authorized agent then cheque should contain – d/b/c(X)/A

If the space is insufficient for endorsement, it may be done on a paper attached to the cheques. Such
an attachment is called an __________- - b
The cheques executed by a partner is always signed on behalf of the firm so as to bind the firm – c/a

What is usance promissory note? – d

The procedure of re-presenting the bill to the drawee through a lawyer and getting the fact of
dishonour confirmed is called – c/d/b

In which year was the NI ACT passed? – c/a/b

If accounts are jointly operated,the alterations should be signed by all the authorised signatories as
per the operating instructions – a

The cheque number and code number of the bank and branch are printed in
__________________________to facilitate processing of cheques through automated reader sorter
machines. – a/d/c(X)/B

Current account holder`s cheques are printed with the word____________ - a/d/b

A holder of a cheque putting a date on an undated cheque is termed as alteration of cheque – a

An order instrument can be transferred by endorsement and delivery whereasa a ________

instrument can be transferred by mere delivery – a

A person who becomes a holder of a negotiable instrument, for valuable consideration and good faith
and not knowing that the transferor did not have good title to it; is called _________. – a

Mr.Rahul given a cheque dated 2nd March 2007, if presented for payment on 29th Sep 2007, then it is
–a

Mr.Prakash is holding the bearer instrument, can he claim the amount from the drawee. – d/b/c(X)/A

A cheque is a – d/a/b

______________is checked against the numbers of the cheques issued to the customer at the time of
payment – a(X)/B

If a cheque is crossed, the paying banker cannot pay cash across the counter – b/ /

Without the signature ,the cheque is – a

What is cheque? – d/c

The drawer is the person who makes and signs the promissory note – a

The amounts of cheque in words and figures should tally – a

What has all the qualities of a negotiable instrument which is not listed in Negotiable Instrument Act?
–c
Who issues the currency notes? – a

Who should date the Cheque? – d/a

A usance bill has to be `accepted` by the drawee or debtor before it becomes _________ - a/c

A payees name has to be necessarily specified in cheques – a

A negotiable instrument must be – d/c(X)/B

The lenders take post dated cheques in repayment of the loan because of – d/a/b

The promise to pay should be unconditional – a

The undated cheque is not valid but the bank can write the date on the cheque – b

Transferring of ownership, free from defect, through endorsement and delivery in the case of an
order instrument and mere delivery in the case of a bearer instrument is called – a/b(X) /C

The requirement of endorsement should be – c/a/d

Partners of a firm are called - c

If the endorser merely signs his name without specifying the name of the person to whom payment
must be made, it is called – b

If a bearer cheque is missing,and the person who found out in favour of someone else, delivers it to a
shop keeper, in payment of some purchase, the shop keeper becomes a holder in due course in case
he did not know that the cheque had been missing - a

If a cheque is crossed, the paying banker cannot pay cash across the counter – b/a

If both order or bearer is written on an instrument, it will be treated as – a

In case of Death, insolvency or insanity of the drawer before date of cheque,postdated cheque should
not be paid - a

Who can `transfer` an order instrument by `endorsing` it? – d/b(X)/A

If the drawees name is not mentioned in cheque it is - b

When a cheque being presented for payment, the following needs to be checked to confirm that the
cheque is in order – all

The drawee of a cheque is__________- d/c(X)/B

Banks make physical presentation of bills – a/b

Module 18
what happens on the death of the karta in an HUF-B

Shankar has submitted a request for closure of his savings account with the Bank,as he has been charged
for non maintenance of minimum balance – A

In case there has been no nomination in the Bank account, on what basis would the Bank pay to the
heirs- E

John has a fixed deposit and a savings account in the Bank. The Bank has marked a lien on the fixed
deposit for a garnishee order received from the court. John submits a request to add the name of his
brother George in the account – D(X)/C(X)/A

One of the customer lost his cheque book. He did not inform the Bank for stop payment. The Bank
received one of these cheques for payment where in the signature was very cleverly forged. Does the
Bank get any protection because of the negligence of the customer in not intimating the Bank –
Yes(X)/No

At the time of deletion of one of the account holder, the customer has to surrender the atm\debit card
to the Bank. What is the process the Bank will follow post acceptance of the card – D

Siddharth presents a cheque for cash withdrawal for Rs.100000\- from his account. The signature on the
cheque differs from the signature on the bank`s records. Siddharth claims that he is the accountholder
and demands payment. The Bank can take the following action – C,D

In today `s age of computerisation is it necessary to open a new account when a person gets transferred
from one city to another – A(X)/B(X)/C(X)/

Mr. and Mrs. Desai have recently opened an account in the bank. They wish to nominate their son.
Which form should they fill up in the Bank – A

A garnishee order is an order issued by Court on the request of the creditor for attachment of funds of
the debtor available with his Bank. The Banker on whom this order is issued is called as – C

Once the garnishee order is in place, can the Bank honour the cheques issued by the customer –NO

What does NRO account stand for – A

Lalithakumari has a savings account in which her son Nilesh is the nominee. Lalithakumari submits a
nomination cancellation form DA 2 to the bank manager and cancels the nomination. She then adds the
name of her daughter Kanya to her account to be operated by either or survivor. Within a month
Lalithakumari dies. Nilesh visits the bank and submits the death certificate and requests for the funds to
be credited to his account, The balance in the account is payable to – B(X)/C

Lakshmi is a NRI and she wants to open a NRO account in India. Can she have this account joint with her
father who is a resident Indian – Yes
Ms. Lakshmi who has a NRO account with her father and mother who are resident Indians. She wishes to
delete her name from the account. Is this permissible – No

Sathya holds an account jointly with her friend Sandhya in ABC Bank to be operated by either or
survivor.They give a request for deletion of Sandhya`s name from the account and based on the request
the name is deleted. After two months, Sathya disputes a debit of Rs.5000\- in her account for ATM
withdrawal. On verification of audit records it is found that the card used for withdrawal was Sandhya`s
card. – B

Bhanu submits a request for closure of savings account stating that she is dissatisfied with the service,
She has a balance of Rs.20000 in her account. – B,C,D

Amrapali has sent an email to the Bank Manager requesting for closure of account and remittance of
proceeds by payorder to her home as she is unable to visit the branch – C

Seetha has a joint account with her husband Ramachandran, They wish to delete Seetha`s name and add
their son Kalyan`s name to the account . – B(X)/D(X)

Mr. Sameer had a E or S resident account with his father. On the death of his father, he did not want a
sole account so he decided to delete his father`s name and add the name of his brother who is an NRI. Is
this permissible by law – No

Can a Bank accept an Income Tax attachment wherein the amount has not been mentioned – NO

Sandhya has a savings account with AMG Bank and maintains a balance of Rs.20 lakhs in her account.
She has misplaced her cheque book, so starts using a new cheque book. After a month, she finds a debit
of Rs.2 lakhs in her account favouring Satheesh Kumar. Sandhya claims that she has not signed the
cheque, hence bank has to reverse the amount to her account – B(X)/A(X)/D

Mr. Rajesh has an account with PAR Bank in Mumbai. He has been recently shifted to chennai and has
issued from his local cheque book of PAR bank to pay his mobile bill. Will this cheque be sent for
collection or paid through anywhere banking – B

sethuraman has a balance of Rs.40000\- in his savings account. He has not given a nomination in his
account. On his death, his eldest son Atmaraman approaches the bank for payment and submits a letter
signed by all the legal heirs mentioning that they have no objection to the payment being made to
Atmaraman – B

For addition of names is it necessary to submit a letter signed by all the account holders. Will the Bank
accept a letter for addition of name signed by one of the account holder – No

The balance in the account of Mr. Salim Khan is Rs.350000\=. The Bank has received an attachment for
400000\=. Mr. Salim Khan has also to pay charges for non maintainaince of quarterly balance of
Rs.2000\=. How much amount can the Bank pay the tax authorities – B

If the garnishee order is in a single name. Can a joint account be attached – A(X)/B/
If an account is in a joint name and the Bank receives an Income tax attachment in a single name, what
is the procedure the Bank will follow - A(X)/B

A customer who had issued a cheque before he dies reaches the bank for payment after his death. The
bank is aware of the death of the customer also. Should the customer pay this cheque – No

Siddharth and Manish hold a joint account to be operated by either or survivor. They give a request for
deletion of Manish`s name from the account and surrender the cheque book and debit card of Manish.
The Bank deletes the name of Manish from the account. The next week a cheque issued by Manish four
months back for Rs.10000\- is presented for payment and is rejected by the Bank – B

When customers submit a request for deletion of account, which of these aspects must be checked ? –
B,C,D

NRO account jointly held by an NRI and resident, which of the following statements is wrong ? – B(X)/A

Chitralekha and Chandrarekha have a joint account 009001990990 to be operated by Either or Survivor.
Based on their request, the name of Chandrarekha was deleted from the account. One month later, the
Bank receives a credit of Rs.20000 favouring Chandrarekha account number 009001990990 – B

Starcity Residents welfare society has an account with the Bank operated by the President Mr,Kumar
and treasurer Mr.Ajay. They would like to add the name of the secretary Mr.Murthy as an authorised
signatory in the account – C

If the garnishee order is in a single name. Can a joint account be attached – C(X)/

Justin and Kumar have a joint account with the Bank to be operated by Either or Survivor. Justin gives a
closure request bearing signatures of both of them . The Bank finds that Kumar`s signature does not
match with the records – A

Sameer gives a request for closure of his account as the Bank has returned one of his cheques due to
signature difference. He has a balance of Rs,30000 in his account. He claims that the Bank should have
checked with him before returning the cheque. – B

Tarun has a bank account jointly with his father Venkatachalam. He wishes to add his mother Lakshsmi`s
name to the account – b,c,d.

Resham and Rakesh have a joint account with the Bank . They die together in a car accident. Resham`s
son and Rakesh`s son approach the Bank for their share of the funds,How will the Bank settle the
deceased claim ? – C

Vishwanath has a joint account with his wife Lakshmi to be operated by Either or Survivor. He wishes to
add the name of his son Srikanth and make him the first holder. He submits a form with Srikanth as the
firstholder , Lakshmi as the secondholder and Vishwanath as the thirdholder – B,D
Joseph and John have a savings account to be operated by either or survivor. Joseph has submitted a
request to the Bank for closure of account as he has a disagreement with John. John is not contactable-
A(X)

has a savings account jointly with his friend Yusuf. He submits a request to add the name of his son
Abhilash in the account. – A

SR Enterprises has a current account with XYZ Bank to be operated jointly by the partners Vivek Shah
and Vimal Shah. The teller has made a payment of Rs,5000\- against a cheque in which the signature of
Vimal Shah seems different, whereas Vivek Shah`s signature is perfect. – B

Shilpa has requested for transfer of account from Jaipur branch to Delhi . She has also requested that
the account number should remain the same. - A(X)

Suman has a joint account in the Bank with his brother Sekhar. Suman dies in an accident. The balance
in the account will be payable to – B

If a name is added subsequent to the death of an account holder – A

Vijay Electronic Corporation Limited has a current account with the Bank operated by its directors
Jonathan and Francis jointly. Jonathan visits the branch and submits a request to the Bank to include the
name of his son Jagan as an authorised signatory in the account – A

When an account is transferred from one city to another , the customer gets a – BCD

Vinay has not been maintaining the minimum balance in his account but threatens the branch manager
and the staff to reverse the charges. He also distracts the tellers by making mistakes while remitting
cash. There are several occasions when cash remitted by him is short and tellers have to engage with
him to prove the difference. He then complains to the branch manager that the tellers are not efficient –
C

Santhanam has a joint account with his wife Seethalakshmi. He gets transferred to Delhi from Madurai
and submits a transfer request form at his Madurai branch. The bank finds that the signature of
Seethalakshmi does not tally with the records – c

Bank has paid the proceeds of Sadhulal`s savings account to the nominee SanjayLal. One week later ,
Sadhulal`s daughter approaches the Bank claiming that she is one of the legal heirs and so Bank was
wrong in making payment to SanjayLal – B

Mr. Varun has an account with BC Bank. He wishes to close the account. The executive at the counter is
insisting on he giving reason for closure of account to enable her to accept the application – C

Shankar has submitted a request for closure of his savings account with the Bank,as he has been charged
for non maintenance of minimum balance – A
In case a customer has taken an overdraft against a fixed deposit. They want to delete the name of one
of the account holder. Is this permissible – A

A and B have a joint account to be operated by Either or Survivor. B approaches the Bank with a request
to delete his name from the account – C

Wrong

-Santhanam has a joint account with his wife Seethalakshmi. He gets transferred to Delhi from Madurai
and submits a transfer request form at his Madurai branch. The bank finds that the signature of
Seethalakshmi does not tally with the records

-Sanjana has an NRO savings account with ABC Bank. She would like to add her mother Mala`s name in
the account for operational convenience. Mala is a senior citizen resident in India. Can the bank accept
the request?

-What does the Bank normally do on death of a partner – C/e

-Under what section of the Income Tax Act 1961 can attachment orders be issued(131)(X)/c/

-In case a customer has taken an overdraft against a fixed deposit. They want to delete the name of one
of the account holder. Is this permissible(Yes)

-Muthu is an illiterate customer who affixes thumb impression for authorising transactions. He comes to
the Bank with a request to add the name of his nephew Kadhir in the account. Kadhir is employed in
another bank –d (X)/C

Module 19

Facilities provided by the bank for the transfer of money via electronic media are called – a

This document is accepted as an identity proof at the time of opening the account – b

Effective element of a Know your (KYC) procedure is – b/a

At which stage of the money laundering process it is relatively easy to detect the crime – a/c/b

At the integration stage of the money laundering process – a, b

A bank which doesn`t have any physical presence in any country is called – a/b

All SBUs would conduct risk profiling of various – c

Information of the violation of the provisions of section 12 is provided to the director by - b

This is a suspicious transaction – c

To whom the promissory note payment is to be made – d

The promise to pay should be unconditiona - a

Govt of India in consultation with RBI has notified the rules under PMLA, for banking companies,
financial institutions and intermediaries for – ab

Placement methods are broadly divided into – a, b

Placement stage is when cash is channeled into – a

Which of these is not non banking method of laundering money – c/a/b

According to FATF money laundering is – a

Financial transactions that are not in compliance with law are to be – a

Which section of the PMLA talks about the powers of the director to impose fines – c

Which section of the PMLA talks about procedure and manner of furnishing information – a/c/

Use of multiple cash deposits each smaller than the minimum cash reporting requirements is called –
a/b

Money laundering is – a

This means also features in the placement methods of laundering money – a/b

Separating the funds from their illegal source is called – c

SBU compliance officer also does – c/

According to RBI guidelines branches should intimate their controlling offices about cash transactions
above – a/b

ICICI formulated Group AML policy in – a

Above the AML framework is – a

Transactions that are inconsistent with the customer`s known legitimate activities are called – c

Significant suspicious activity is reported to the audit committee on – b/c

SBU compliance officer is responsible for – a, b

Each SBU will develop appropriate measures for transaction processing in consultation with – b
Clause (b) of sub section (1) of section 12 of PMLA states that banking companies/financial
institutions/intermediaries should furnish information to – a

ICICI bank will monitor all cash transactions beyond the threshold limit set by the – a/b

MLRO will submit the quarterly report to – a

Before offering its services to its correspondent banks ICICI bank will – a

Companies that are set up according to the laws of the land but do not do any real business are called –
c/b

Who reviews and approves risk profiling of various product segments – b/a

The MLRO report would contain – a, b

This is not a sources of funds for illegal money – a/c

Customer identification procedures fall under which aspect of money laundering regulations – a

Which section of the PMLA talks about civil proceedings – b/a

Risk profiles of customer segments should be submitted to the board of directors of the bank – a/b

Money laundering is usually carried out in – a/c/

What forms an integral part of ICICI bank`s group AML policy – a/c ICICI bank maintains records on
customer transactions in order to – c/a

Basic due diligence is an approach the bank takes to – a

AN card issued by income tax department is used as – c/

Effective element of a Know your customer (KYC) procedure is – c/

FATF provides guidelines for anti money laundering policies and procedures at – b

ICICI bank will have proper record maintenance policies and procedures in place to – b

Photo debit card of the customer is used for – a/

Banks are required to apply basic due diligence for – a/c

KYC procedures will be applicable to existing customers only if the risk profile of the customer or
customer segment changes from low to high – a

Before employing temporary or outsourced people ICICI bank adheres to – b

Person responsible for monitoring day-to-day implementation of ICICI bank`s groups AML policy and
procedures is – a

According to PMLA obligations the records of the transactions should be maintained for - c

Detailed guidelines on identification of suspicious transactions is given to the employees via – a/c

When a customer moves from a low risk to high risk the approach used is – a/b

Adequate diligence is the fundamental requirement for any business transaction – b/a

MLRO will escalate the suspicious transaction to – a/b

Risk profiles of customer segments should be submitted to the MLRO – a

All SBUs must implement necessary procedures and controls to ensure – c/a/

How many special regulations were issued to combat terrorist financing – a/c

Process whereby people send each other money without going through the banking system is called –
a/b/

What approach would ICICI bank adopt in implementing its anti money laundering framework – c/b

What are the key anti money laundering objectives of ICICI bank – a, b

What does reselling and repurchasing assets for laundering money do – a

This is the preferred means of laundering money accumulated by tax evasion – a/b./c

Cooperation with law enforcement agencies means – a

The stage where legitimate explanation is given to illegitimate funds is called – a/b

Multiple accounts set up by the same person with standing instructions is called – c/a/b

FATF guidelines are intended to meet – b/a

The bank shall deal with the bank providing services to shell banks only with the prior approval of the
bank`s AMLG – a

Revised anti money laundering guidelines of RBI cover – a, b, c

At what point it is difficult for the bank to distinguish between legal and illegal funds – a/b

Consequences of money laundering are – a, b , c

Illegal activity where stacks of gold, cash, jewllery or even rare stamps are moved from place to place is
called – a/b

Collating and maintaining AML records is the responsibility of – b/a/

This is not a step in the money laundering process – c.\a/

FATF guidelines consist of how many regulations – a

From the cessation of the date of the transaction, ICICI bank maintains records of the transaction for a
period of – a/b

The policy is applicable to all activities of the bank including all SBU`s in India and abroad – a

Laundering money by putting it in cash intensive businesses like restaurants is called – a/c/

Appropriate organization structure is one of the - c/b

Internal controls must be adequately supplemented by - a

In submitting information to MLRO all SBUs must use – a

Which intergovernmental body develops promotes anti money laundering guidelines – c/a

Passport of the customer is used for – a, b

Appointing a compliance officer within a organization falls under which aspect of money laundering
regulations – b/a/

Driving license of the customer is used for – c/a/

Who can call for records defined in the section 13 of PMLA – a

The bank`s approach for establishing a customer behavior pattern includes - c

The stage where clean money is mixed with illegal money to disguise it further is called - a

Placement methods using banking and financial institutions is broadly divided into – a, b

Common means of integrating money into the financial system is – c

Wrong

Money laundering is usually carried out in

-At which stage of the money laundering process it is relatively easy to detect the crime

-Which section of the PMLA talks about procedure and manner of furnishing information
-Use of multiple cash deposits each smaller than the minimum cash reporting requirements is called

-Process whereby people send each other money without going through the banking system is called

-Multiple accounts set up by the same person with standing instructions is called

-Laundering money by putting it in cash intensive businesses like restaurants is called

-Which intergovernmental body develops promotes anti money laundering guidelines

-Regulations stating that banking companies, financial institutions, intermediaries and their officers shall
not be liable to any civil proceedings against them for furnishing information are laid down in – b/

-Regulations empowering the director to levy a fine or order on banking companies or financial
institutions or intermediaries for failure to comply with provisions of section 12 are laid down in

Module 24

What makes the alternate channels a cheaper option? – c/a

Requesting stop payment on a cheques is not possible through internet banking. – b

A customer can print a detailed monthly statement at ATMs. – a/

With net banking and phone banking gaining popularity, branches have lost their importance as a
channel for sale and delivery of banking services. – b

Workflow system is – a

Which of the following connects an ATM to a central computer = c/

POS stands for Point of Settlement terminal – a/

Enabling customers to complete most of the routine transactions by ---------------- has controlled the cost
of phone banking. – b/c

CBS stands for Central Banking System. – b

Identify the major hurdle that caused slow growth of internet banking during the initial five years - b

If a customer is not willing to remember the ATM PIN, he should share it with one of his close relative or
write it down - b

What facilitated centralisation of operations – c

When it comes to cheque deposits, which one of the following is preferred by customers - c

ATM PIN can be changed at ATM terminals. – a

To transfer money from his account to another account, the user of internet banking currently should
have – d

An ATM is linked to a central computer known as – c/a

A customer should have advanced level of computer skills to operate internet banking – a/

Avoiding intervention by the bank staff in transaction processing helps to – c

Why does the bank block the ATM access if a user makes a certain number of wrong PIN entries? – c/b

Advanced Encryption Technology helps to – c/a

The customer is issued an ATM PIN over the phone- a

POS terminals read the information encoded in the magnetic strip behind the card. – a

A bank`s POS cannot process the transactions of other bank`s cards. – b

Which of the following is a benefit of alternate channels? – d/c/a

A bank owns an ATM even if it is set up and maintained by a third party. – b/

A bank will prefer to use the services of multiple agencies for maintaining its ATM network. – a/

What protects the internet banking system from hackers? – a/

The ATM PIN gets blocked if more than five attempts are made with wrong PIN. – a/

In the newer ATMs, the customer needs to keep his card in the slot until the transaction is over. – b

PINs for new accounts are generated by CBS. – b

All POS terminals are capable of storing transactions. – a/

RBI permits only banks to own ATMs. – b

If a customer selects `ultra fast cash` option – c/a

Banks do not entertain any claim for unauthorised cash withdrawal using ATM cards. – a, b

Which of the following is not available under fund transfer function of ATMs? – d

ATMs located in the offices of a corporate customer is known as – b/a

Customers can deposit cash in drop boxes available at ATM centres. – b

Up to how many times can a customer change his ATM PIN? – c

Majority of the ATMs can dispense only 40 pieces of currency notes at one time. – b/
New generation banks need to handle credit management at branch level. – a/

Customers can transfer funds from an account with one bank to another account with a different bank.
– a/

Which of the following services cannot be provided by an ATM? – b/c/

In case of cash deposits or cheque deposits at ATM, no message goes to CBS. – b/

If a customer has forgotten the ATM PIN and his PIN remains blocked for 90 days, the bank will
automatically send the new PIN. – b

Which of the following transactions costs the least – a./b/

ATM can be considered as an alternate service channel. – a

Which of the following is a traditional service channel? – b/a/

A customer cannot utilise ATM value added services offered by his bank when he uses the ATMs of other
banks. – b/

Once the ATM PIN is blocked after exceeding the maximum number of wrong attempts, the customer
can access the ATM after 24 hours with the correct PIN. – a

An ATM is viable if it handles ------------ transactions per day on an average. - d

ATM PIN contains ---------- digits. – a

Tip adjustment in a completed transaction is possible only when the customer enters his PIN to retrieve
the transaction and adjusts the amount. – a/

Through internet banking customers can directly access CBS. – a/

How is a transaction validated at an ATM? – d

As per RBI guidelines, banks cannot outsource cash replenishment function. – b

When a customer uses ATM, his card number and PIN are verified by the ATM computer. – a/

When was internet banking launched in India? – b

Cash replenishment frequency depends upon number of the transactions and cash dispensation at the
ATM. – a

When two banks link their ATM networks on a bilateral basis they don`t pay any charges for using each
other`s ATM. – b

In case of technical malfunction, the security guards at ATMs are trained to – a/c
A mini statement of account obtained at ATMs contains details of last ________ transactions in that
account. - a

Module 25

Select the series of currency notes that are in curculation today – A

Latent Image can be replicated by photocopiers – B

______________ is the branch closet to RBI, and doesthe RBI reporting – b

RBI can issue currency notes of denominations up to – b

The Currency Chests banks have to maintain a Small Coin Depot of________denomination and below – c

The notes which are burnt, torn, washed away are – a

The currency notes have raised __________________ which can be felt by touch - a

The thread on a 1000-rupee note contains the inscription ` bharat` in Devanagari script , `1000` and `RBI
-a

Essential portions of a currency note are - all

RBI can issue currency notes of denominations up to - b

ICICI Bank is authorized by RBI to establish currency chest as a part of ICMCs - a

The latent image shows the denominational value of the note only __________________ - a

Who lays down the note refund rules – b

The security thread on a 1000-rupee note contains the inscription – a, b

Any note that is wholly or partially obliterated, altered or undecipherable but does not include a
mutilated note – a

500-rupee notes contain a partially embedded thread – a

At present, in India, coins are being issued in denominations of – all

Omron is an anti copying feature specially introduced on a – all

Solid black circle in raised printing as an identification mark for visually impaired for a new 500-rupee
note – a

A note made by joining two pieces of different notes should be examined against a table lamp and, if
necessary, immersed in soap water to establish the exact condition of the notes. – a

Currency notes in India are issued by – b

A claim shall be rejected if – all

The new banknote has paper with increased grammage of ____________ and caliper thickness of
_________ - c

As per Section 22 of the RBI Act, 1934 the Bank has the sole right to issue bank notes in India – a

Which of the following is the major portion of a number in a currency note? – a/b

All dustbins inside processing rooms are emptied only at the end of the day – a

After paying the refund to the customer, the cashier segregates the notes submitted to the customer

into the categories of – a

The notes rejected by the prescribed officer as unfit for refund – a

ICMCs was needed due to the following challenges faced by the bank - all

______________ is a note issued by the bank,does not include government note – b

succession certificate __________ in cases involving less than 500 rupees if the PO is satisfied on the
strength of an indemnity bond in the prescribed format. – b

________________ notes are sent for shreadings – a

The optical fibres in new bank notes are ________and can be seen when the banknotes are seen under
UV

Lamp – b/

The currency notes have raised __________________ which can be felt by touch – b

The forged(Counterfeit) notes should be forwarded to the local police for investigation by filing a First
information Report – a

Micro lettering appears between the Mahatma Gandhi portrait and the ________________ - a

_____________ are eligible to receive payment in case of the death of the claimant – a
The conditions under which refunds CAN be made vary from denomination to denomination, and also
depend on the extent of damage to the notes. – a

Customers can approach any bank for refund of their soiled or damaged notes – a

A note which is wholly obliterated and has become undecipherable – b/a

The Crew members (1Custodian, 1 Driver, 2 Guards and 2 loaders) of the CIT Van __________to the
branches before the start of operations – a

The new 500-rupee note has – a

Currency manager gives acknowledgement of the cash received to the branch/ICMC – b

The inter-branch accounting entries for mutilated notes are checked with the actual currency received
at the ______________ - a

The security thread in a 1000-rupee note can be seen in ____________colour - b

The_____________, in the presence of the CIT custodian, opens remitting boxes once received at the
ICMC in the receiving room. The entire activity is recorded by a camera – a

The new see through register is in the form of denominational numeral – b/

______________ in new 500-rupee note glows under the ultra violet lamp – a

Omron is an anti copying feature which appears in the form of – a

The link branch accepts the`half value` and `rejects` notes from all branches along with Form DN 1 – a

The new font size of the numerals on a note of Rs.500 is – b

Ashoka pillar emblem as the watermark – a

Soiled notes are those notes – all

______________ becomes the value of the notes – a

ICMCs (including ICICI) are the RBI-authorized banks, acting as currency chests to facilitate the
distribution and circulation of the currency among the banks and their branches. – a

Section 489 A deals with – b

The process of accounting takes place at _______ places - a

The watermark in a new 100-rupee note depicts Mahatma Gandhi, which is visible from both front and
back in transmitted light and – b
Once the accounting of adjudicated currency notes is complete at the branch office of the bank, the
notes are subjected to further processing at the ICMC, and then at the link branch – b

______________ is a flower like design that renders additional security to currency notes – b/a

The pay order stamp is affixed on the notes by – b

RBI reconciling person physically checks the account of ICICI bank held with RBI to ensure the credit /

debit received – a

If the key of the remitting box is not available at other end for whatever reasons, the same can be
handed over to the – a

After receiving the mutilated curency, the _______________ sends a report to the link branch of the
valuation and any deviations of the value adjudicated – a

______________ is the branch nearest to ICMC and does all accounting entries for ICMC – a

After paying the refund to the customer, the cashier segregates the notes submitted to the customer

into the categories of – a

Mutilated currency notes are withdrawn from public circulation and are deposited in – a

Printed copy of the bond shall be supplied by the Bank free of charge to the claimant or persons
eligible to receive payment if required – a

The cashier affixes the `cash paid` stamp on ____________ - b

While tallying the physical cash balance with Finacle, the value of the adjucted notes is accounted as
per – a

Soiled or slightly cut notes should be – b

The thread that can be seen as a one continuous line when a currency note is held against light – a

__________ cameras are placed in the processing room, to capture live recording – b

____________ contain a fully embedded security thread – a, b, c

If all the pieces of a mutilated notes are taken together have an area which is not less than half the area
of the note then in this condition will the note be refundable or not – a

The __________ can be seen in UV light as blue. – b/

person can only make a request for exchange of a soiled or mutilated note. He cannot make a demand.
–a
Adjudicated notes ________ - b

In case the customer would like to deposit the refunded amount in his account, the cashier enters the
details in the finacle system – a

The prescribed officer is a bank official authorized by the RBI to supervise refund of soiled/mutilated
currency notes. – a

Caliper thickness is 105 microns for ___________ - a

The 100 and 500-rupee notes contain a fully embedded security thread – b

In the new 500-rupee note security thread on the front side – b

The cashier pays the customer the exchange value of the notes ordered to be paid by the – c

Coins of denominations of up to _________ are called `small coins – a

coins of denominations up to ____________ can be issued – a/c

Coins unfit for reissue are sent to mint for melting – a

The cashier ________________ return the rejected notes to the customer – b

Year of printing appears on ___________ of the banknote – a

Under the Ultraviolet lamp the 1000-rupee note will glow as – b

What is the first thing that the prescribed officer does to ensure that the notes received from the
customer are adjudicated properly? – b

The number panels of the notes are printed in – a/

The ________________ has delegated full powers to banks to exchange all exchangeable notes for the
benefit of the public. – b

Once the note is rejected , the prescribed officer must make a rejection order stating the rule number

under which the note has been rejected for refond – a

The new bank note has paper with ____________grammage – a

The RBI makes it clear that the _______ decision is final and he may allow a refund only if he is satisfied
that all the conditions have been met – b

The see-through motif is a flower-like design that renders additional security – a

Vertical band behind and to the right side of Mahatma Gandhi`s portrait contains a latent image – a
No half value is paid for – b

Mutilated notes are accepted for exchange under __________________ - a

The grammage for Rs.1000 – a

Staff members are permitted to oversee their processing any time, All recordings are kept for _________
- b/

The CIT custodian_________individual note counting. – a

If the claimant is dead the legal representative cannot be found the amount shall be paid

to the Banking Department of the Bank. –a

Which of the following is true? – a

The numeral 500 on the 500-rupee note and the numeral on the one thousand rupee notes are printed
in – a

After the proccessing is over an entry of each batch processed and its MIS details are entered in the – b

Form ______________ is a token for acceptance of currency from public – b

Once the note has been confirmed as forged – a

Paper token is prepared in the following – a

The notes and the adjudicated value of the currency are transferred to the __________ for further
liasoning

with the RBI – b

__________________ which glows under the ultra violet lamp – a

Form ____________must be given as acknowledgement of the notes rejected for refund – a

The __________ would remit the full paid notes to the issue department along with the next soiled
remmitance – a

The currency notes have raised __________________ which can be felt by touch – a

RBI can issue currency notes of denominations up to – b

The engraved depth of identification mark has been increased from 83 microns to _________ microns –
a/

___________ in raised printing as an identification mark for visually impaired in old 500-rupee note – a
Omron anti copying feature is included in new Rs. 50 and Rs.100 notes. – a

The duplicate token ( of Form DN 1 ) is handed to the – a

The cashier gives the customer _______________ if the refund is rejected - b

There are minimum _______ persons for each activity, under camera, with at least three to four persons
inside the processing room at any time – b

In Rs.5 and 10,________in micro lettering - a

The grammage for Rs.10 to Rs.500 – b

Old coins that are no longer issued by the bank branches for further circulation

are made up of – a/d

Caliper thickness is _______ for Rs.10 – a

The font size for a 500-rupee note is - b

The font size for a 1000-rupee note is – b/

RBI can issue currency notes of denominations up to - b

Bank notes are printed on a special ________ with substrate cotton and cotton rag. This gives the note a
unique `feel` and crackling sound – a

Form ______________ is the register of mutilated notes, received, paid and rejected – a/c

The new bank note contains the portrait of Mahatma Gandhi with a – a

The prescribed officer can delegate his powers to any other person in the branch. – a/

The new bank notes will have an identification mark with an engraved depth of – a/

The value of a mutilated Government note may be paid if _____________ can be identified on the
piece or one of the pieces produced by the claimant. – b

___________ will be the ultimate authority in whom the powers to interpret and enforce the rules are

vested by the RBI - b

The cashier attaches the______________surrendered by the customer to the rejected notes – a

The small coin depot belongs to _________ - a

RBI can issue currency notes of denominations up to –

A special intaglio feature has been introduced on the left of the watermark window on all notes except
10-rupee note this feature __________ - a

In which notes the color of the security thread changes from green to blue when viewed from different
angles – c

Electrolyte is a high light water mark of denomination numeral that is located alongside the Mahatma
Gandhi watermark – a

Module 26

Indian Banking system is – a

Collection process in India is – a/b

The credit\debit on inter-bank`s banker`s cheques is – b

How many types of upcountry centers ICICI has – b

Solution manager is one of the key person in – c/b

What conditon does the sender`s request for fund transfer contain – a

Parties to a fund transfer in a SEFT system are – c

Size of the CMS market today is estimated at – B/c

FEDWIRE links Federal Reserve to – b

Role of the service branch between the clearing house and the branch is – c

Which payment mode is suited for interest and dividend payments, refund orders, share buybacks and
openoffers – a, b, c

Which of the below is the key goal of the corporate treasurer? – c

Credit decision for a bank is represented by – b

The following was implemented during the initial phase of India`s financial reforms – a

This step is not in the clearing process – a/c

How are the payment products useful – c/a

Role of bank`s branches in the CMS process is to – c

Major foreign banks in the CMS arena are – a

In up market cheque collection ICICI bank offers how may products? – b/a
Tools available to Indian corporates to facilitate effective management of liabilities are – a

In electronic clearing service the maximum limit per transaction is – c

Checques are received by the clearing house and are presented to the paying bank on – c/b/

The value of HCV (High value clearing) is greater than Rs 50000 in – c/a

Claim based systems were introduced in – a

Minimum collateral each bank has to deposit inorder to ensure the availability of funds for ASOs is – a

SEFT processing fee as on 25th April 2003 is – c/a/

Each member bank is represented in the clearing house by – a/c

About how many clearing zones are there in India – a

In the second phase the combined market of CMS increased to – a

Why is the clearing infrastructure in place? – b

Most common method of fund transfer in India is – a/

Any instrument other than a local insturment is called – b/c/

Which benefits allow clients to manage their internal processes – a

SEFT was introduced to – c

Upper limit for the individual transaction is fixed by – b/c/

Local cheque collection involves the collection of cheques of behalf of – c

The total clearing cycle including the return clearing introduces – a/c/

Dominant feature of the Indian banking system is – b

Electronic clearing is operational in – c

For the check to be presented in high value clearing the check amount should be – a

To authorise a sending bank to debit the sender`s account a bank customer must – a/

Banking System in India is affected by – c

Process time for correspondent Bank can take – a

First phase consists of – a/

Which clearing system is operated by New York Clearing House Association – a

CMS hub controls – c

Which is a prefunded outstation pay order? – c/b

In which mode of payment accounts debited on clearing only – c

First tier of the Indian banking system consists of – b

ECS debit clearing is available in – a

The success of CMS largely depends on – c/a

Mode of payment where the users can make multiple payments is – c/a

The time lag will continue so long as – a/c

Customer acquisition process explains the role of – b/

Corporates are outsourcing their accounts payable to banks because – c

What is not allowed by local regulations? – b

Payment process is completed only after – c/

Cheques that can`t be processed in HCV are processed in – b/

Inter-bank clearing is used by banks mainly for – a

Efficient cash management service is – c

Second major step towards modernization of payments systems in India is – b

Which payment mode is suited for interest and dividend payments, refund orders, share buybacks and
openoffers – all

Typically the process time for an ICICI center is – b

Call money transaction is an – a/

Today banks must disclose information such as – b

Which were the first two banks to focus on CMS in the second phase of its evolution in India – a, c

What are the two broad categories of collection products? –b, c

A transaction within the SEFT system is said to be initiated when – c/a

Which is the basic component of cash management service? –a

Inter-bank clearing banks do not settle their claims any longer using – c

To apply for admission to SEFT system the applicant must be – b

Collections and receivables management is – a/c

What is a collection float? – c

Fraud prevention is a – b

What ensures the optimum utilization of working capital? – c

Which system can considerably reduce time wasted in mailing – c

Success of CMS at ICICI lies in - b

Electronic clearing can handle up to – c/b/

Remitting branch can reject the customer request for funds trasnfer when – c

Cheque outsourcing provides – c

Inter-bank clearing banks use their own – b

Clearing in 15 zones is managed by – c

Combined turnover of all CMS banks in the first phase of evolution of CMS in India is – c/

CMS software used by ICICI consists of – c

In which type of clearing the amount is credited to the depositer`s account even before the fate of the
instrument is actually known – a/

For quick transfer of SEFT messages it is essential that – b

Mumbai banking clearing house extends to how many branches – a/

A claim is an – c/

Module 23

You need to verify the correctness of the total no of cheques and the bar amount before pressing – a/c

The balanced batch files are used in further processes in clearing – a, b

What is the most common way for ICICI bank customer to transfer money to another bank – c

To reverify the Finacle upload file, in the Finacle user menu enter – c/a
First sub activity within chequeMark processing is to – b/a

Data can be uploaded into the Finacle system in – b

Clicking on the reject re-entry option in the document processing menu displays – b

After batching of cheques is done – c/b/a

To create a data file you click on – c/b

Incase of any discrepancy cheques are sent to – a, c

To begin data capturing process click on the – a/b/c

Regularizing a zone is a batch activity to – c/a

Batch balancing is done because – c

The process involved in transferring money through cheques is – a/b

In Finacle menu to select the clearing option either – c

In the zone field you first type – a/b/c

To generate the return command, which key do you select in the document processing menu – b

If data on the cheques is not read correctly – a

Exception field provides reason for which the cheque is –a

Vendor delivers the updated payee name file to – b

ICTM screen also displays – c

Before starting the merging process the system prompts for the zone in – b/c/a

If data entered is incorrect the system displays – c/b/

Entering name, clearing date, zone code, name of file sent by the vendor – b/a

In technical verification process each cheque is checked for alteration – c/a/

In the cheque image area you will refer to MICR band to – b/

System displays the background menu on pressing – c/a

Excel format is sent to – b/a/c

In big centers like Delhi RBI acts as a – c/a/b

To verify the debit entries in each account, in ICTM you type a, b, c

ICICI bank clears the cheque deposited by its customer then such clearing is called - a/b/

To upload the validation report in the checkmark select – b/a/

To seggregate return cheques from the normal lot, cheques are run through NCR machine using – c/a/

After manual verification each screen is also verified with –a

Once the return charges file is created it has to be converted into – a

In the ICTM screen to view the amount to be deposited in the account to pass the clearing cheque –
a/b/c

Pressing which key directs you to inward clearing menu – c/a

Entries of the Finacle upload file are reverified in – c

Com script promts you to type the name of the script you want to – a/

In the ICTM screen you can verify the amount available by checking the – a

To print reports you select which option from the main menu – b

Inward clearing starts from the receipt of the cheques from – a/c

This band gets read at RBI cheques processing center – c/a

The SOL id is filled by – c/a/

Which function do you use to start the posting process – b

Cheques that are not scanned properly appear in – b/c/a

An important activity in outward processing is – b

File provided to the vendor has – a/b

Along with the payee file what else is given to the vendor to update the data file – b/a

Purpose of marking cheque return in Finacle is – b/a

The upload is carried – b/c

To generate report you select which option from the main menu – a/c/

What does the NCR machine does – b

Discrepancy in any of the six basic fields displays the status of the batch as – b
To commit the debit in customer`s account in Finacle press – c

To select print queue enquiry in the background menu – c

Which function key to press to display print parameter acceptance form – a

Final step in the batch balancing process is – A

From the report command select – b/a

In the zone field you type m1 and m1 stands for – b/

On the Finacle user menu type – a/

RPC stands for – a

Final step in the inward clearing process is – a

Clearing functions can be broadly classified as – c

Posting means – b/a

In the inward clearing menu select MICZ option by – a

When you select encoding file and click it open, the system automatically generates – a

ICICI bank clears the cheque deposited by bank of India customer then such clearing is called – c/a

RMI upload process is for – b/a

To mark the returns in checkmark you need to open – a

In the function field type – c/b

Type your name, type of transaction, upload filename, in the – b

Amount mentioned in the cheque – c

The process where clearing is initiated is called – c

Batch balancing window consists of – a

RBNL stands for – b

To upload files into the finacle server click on – a/c

In the MICZ screen you type which alphabet to modify the screen – a

Cheque returns can be verified in – b/a

What utility is used to upload files into finacle server – b

Customer`s instruction no match – b/

Data capture for the inward clearing cheques is done through – c

The third option on the menu screen is – a

After suspending the zone you initiate posting function in – a/b

What do you select after the chequemark inward clearing menu is displayed – a

Validation report consists of – b/a

Images are taken from the ChequeMark application through the payee details entry command in – b/c/

What is a patti – a/b

Final action after the Finacle processing activity is completed is – b/

By pressing which keys do you start posting the transaction in individual customer`s accounts – a

In adminstration process select – a/c

Finacle application marks all return cheques are marked with reject flag as – a/b

For various reasons some cheques are returned to ICICI bank and it is called – a

After the data is matched it is forwarded to IVR unit for – a/b

Actual process of batch balancing is done in – b/c/

Six fields to modify in the reject re-entry screen correspond to the data on - c/a

MICR data captured is displayed on the power encoding screen – a/

To print PWO report type your preferences in – c/b

One done with all the corrections in one batch click – b

To generate the return memo which command do you select in the checkmark inward menu - b

Module 27
What ensures the optimum utilization of working capital? C

Tools available to Indian corporates to facilitate effective management of liabilities are B/A

Mode of payment where the users can make multiple payments is A

Claim based systems were introduced in A

Efficient cash management service is C

Fraud prevention is a B

Multiple accounts set up by the same person with standing instructions is called - c

dmission to SEFT system the applicant must be - c

Inter-bank clearing banks use their own B

Indian Banking system is B/A

Which is the basic component of cash management service - a

How many types of upcountry centers ICICI has – b

Dominant feature of the Indian banking system is - b

In electronic clearing service the maximum limit per transaction is - b

CMS hub controls - c

Cheques that can`t be processed in HCV are processed in -

Which clearing system is operated by New York Clearing House Association -b

Role of the service branch between the clearing house and the branch is-c

In which type of clearing the amount is credited to the depositer`s account even before the fate of the
instrument is actually known B

Which payment mode is suited for interest and dividend payments, refund orders, share buybacks
and openoffers – ac

A claim is an - b

CMS software used by ICICI consists of C

Inter-bank clearing banks do not settle their claims any longer using - c

Minimum collateral each bank has to deposit inorder to ensure the availability of funds for ASOs is - a
Size of the CMS market today is estimated at - c

Success of CMS at ICICI lies in - c

What conditon does the sender`s request for fund transfer contain - a

How are the payment products useful C/A

Which benefits allow clients to manage their internal processes – b/

Payment process is completed only after C/A

SEFT processing fee as on 25th April 2003 is B/A

Major foreign banks in the CMS arena are A

What are the two broad categories of collection products? A C

Cheque outsourcing provides C

In up market cheque collection ICICI bank offers how may products? A

The credit\debit on inter-bank`s banker`s cheques is B

First tier of the Indian banking system consists of B

Parties to a fund transfer in a SEFT system are C

What is not allowed by local regulations? B

Call money transaction is an B/

Upper limit for the individual transaction is A

Collections and receivables management is A/B/

Time between purchase or sale of goods or services and the receipt of usable funds by goods or
services B/a/

Corporates are outsourcing their accounts payable to banks because C

Banking System in India is affected by C

Which of the below is the key goal of the corporate treasurer? C

CMS market in India evolved in A

Gains that are most important today for the banks are B/C/A
Second major step towards modernization of payments systems in India is B

Which is a nation wide electronic payments system used by financial institutions in US A/c/

Combined turnover of all CMS banks in the first phase of evolution of CMS in India is B

Customer acquisition process explains the role of B

Remitting branch can reject the customer request for funds trasnfer when C

Electronic clearing is operational in A/B/

For the check to be presented in high value clearing the check amount should be A

Electronic clearing can handle up to A

The total clearing cycle including the return clearing introduces C/a

The following was implemented during the initial phase of India`s financial reforms b/

FEDWIRE links Federal Reserve to A/B

Today banks must disclose information such as B

ECS debit clearing is available in C/

Solution manager is one of the key person in B/c

First phase consists of B

Clearing in 15 zones is managed by C

Process time for correspondent Bank can take A

Process time for other centers can take A/

Most common method of fund transfer in India is B

There could be counter return on C

Credit decision for a bank is represented by C/a/b

Upper limit for the individual transaction is fixed by C

Collection process in India is B

The time lag will continue so long as C

Any instrument other than a local insturment is called B/c/

Inter-bank clearing is used by banks mainly for C/

For quick transfer of SEFT messages it is essential that – a/b

ICICI bank provides its clients C

First major step towards modernization of payments system in India is B

Role of the service branch between the clearing house and the branch C

Each member bank is represented in the clearing house by C

The success of CMS largely depends on A

Mumbai banking clearing house extends to how many branches B

Today banks must disclose information such as B

In which mode of payment accounts debited on clearing only B/a/

What is a collection float? C

The value of HCV (High value clearing) is greater than Rs 50000 in C/a

Which system can considerably reduce time wasted in mailing B/

WRONG

-About how many clearing zones are there in India

-This step is not in the clearing process

-Checques are received by the clearing house and are presented to the paying bank on

-Who is the largest player in CMS in India today - c

Module 28

Crossing of DD is mandatory before issuing to the customer ? – a

Which account is credited for the PO amount while making entry in Finacle ? – a/c

Which account is credited for the PO amount while making entry in Finacle ? – c

Which platform is used for making a RTGS transaction ? – a

Which platform is used for making a RTGS transaction ? – a

A customer has come to inquire about DD charges for X Amount of DD. Which option CSO will use in
Finacle to calculate the DD charges ? – b

Above which amount, there is special stationery to be used for printing of a DD – c

How many players are involved in a DD transaction ? – c

What is the option for hotlisting DD/PO in Finacle ? – c

Request of DD/PO through Cash can be accepted only up to the following amount ? – a

Which option is used for printing report by CSM / BOM for purpose of reconciling physical stock of
DD/PO inventory with the stock available in Finacle ? – c

If the amount of DD is Rs. 1,25,000, which code is to be punched on left panel of the DD ? – b

If the amount of DD is Rs. 1,25,000, which code is to be punched on right panel of the DD ? – a

Which option in Finacle is used for cancellation of DD inventory ? – a

Which account is credited for the DD amount while making entry in Finacle ? – c

What is the Anywhere limits for issue of DD for RCA and NRI Account – b

How many employees should sign the DD / PO for amount above Rs.25,000/- - c

Indemnity taken on Stamp paper from the customer while issuing duplicate DD is required to be filed
in ? – c

What is the cutoff time for accepting RTGS request from customer on normal working days from
Monday to Friday ? c

What is the minimum amount of transaction is required for making a transfer through RTGS ? – b

Revalidation of any DD can be done for how much period ? – b/c

If Staffware is not available, which process is to be used for carrying out a RTGS Transaction ? - c

Module 29

The file containing RTGS transaction details for the day would be updated every two hours starting from
_____. – d/a

Sequence the initial steps for exporting the scanned slip 1. Select Export to>Omnidocs>Export current 2.
Enter User id and Password 3. Click on Submit 4. Select NewCTSU_COPS cabinet. – c

What is the correct order to get a list of RTGS enabled branches on the Intranet? – b/a

Only Corporate customers can initiate RTGS transaction. – b

ICICI Bank`s RTGS Settlement Account is ______________and Beneficiary Bank`s RTGS Settlement
Account is ___________through the RTGS process – b

Sequence the Steps in RTGS process flow after the slip send to RTGS Central Team 1. ICICI Bank`s RTGS
Settlement Account is debited and Beneficiary Bank`s RTGS Settlement Account is credited 2. Message
moves to RBI Sever 3. Beneficiary Bank passes the cr – b/c

Who provides PI for accessing the RTGS system to each of the member banks ? – c

In Handling queries, Customer`s payments should be identified using Beneficiary Bank`s IFSC code and
___________ - a/c

Select the channels through which an RTGS transaction can be initiated. – a, b, d

RTGS stands for _____________ - b

Select the prerequisites which are essential to facilitate RTGS transactions - all

If the customer`s transaction does not exist in the RTGS payments worksheet, which of the given options
is correct - abcefg

Following are some details which, customer needs to provide in the Instruction Slip - abce

The file containing RTGS transaction details for the day would be updated every______ - B/c

To submit RTGS request to make a payment, you would be required to know. – d/b

Select the eligibility criteria to initiate RTGS transactions – d

When Staffware is not functional, what are the prerequisites for RTGS transactions ? –a

In RTGS Central Team, The maker checks the details of the transaction for any discrepancies with
reference to mandatory fields, date, and signature as per mode of operation and enters the details in
__________. – b

Which interface is used for accessing RTGS system? – a

Normal Clearing system based on ______________ -a

For a better fund transfer on real time basis the Banks should incorporate which of the following system.
– d/c/b

All transaction details submitted to the RBI server would flow to the beneficiary bank______. – a

What is the fourth step in a branch process of Omnidocs? – c/a/b/

The SCO/PBO can make a second level verification in Finacle is done using the __________ of the
customer. – a
Settlement base of Normal Clearing system on ________________ basis – a

The RTGS system is maintained and operated by the_____. – a

Cut-off timings of ICICI Bank for retail clients and corporate clients from Monday to Friday are – d/a/b

To receive funds through RTGS, the customer needs to provide __________ details to the payer. – a

IFSC stands for _____________ - c/d/b

Receipt of funds through a normal clearing system depends on location and clearing type whereas a
similar transaction through RTGS can be done in ___________days – c/d/

CIB stands for__________. – b/a

RTGS Transaction charges for Retail Clients for Inward Transactions are _________ - d

The transaction can get rejected or returned for the following reasons – c

Select the RTGS benefits to Customers – all

In staffware process, after selecting New Job, which fields needs to be entered ? – a, b, c

To make a payment through RTGS, the customer needs to provide __________ details to the payer. – a,
b, d

On checking the RTGS payment worksheet, if the transaction exists, it means? – b/a

In case the customer complains about credit not reaching the beneficiary account, The CSO\PBO should
inquire the__________ of RTGS transaction. - a, b, c

Funds transferred between banks takes place on a_______ basis. – c/a

Settlement base of RTGS system on ________________ basis – a/

Which of the following menu should be selected to export a transaction slip to RCT? – b

Currently, apart from Staffware there are ________mediums available to send the RTGS Instruction slip
from the ICICI Bank Branch to RTGS Central Team (RCT). – c/b

What is the second step in a branch process of Omnidocs? – a/c/b

Which document do you scan in the branch process of Omnidocs? – d/a

Which is the step that should be followed after providing the User Id and Password for creating a case in
Staffware? – d/b/a

Which of the following are included in the Instruction Slip provided by the customer ? – a, b, c, d, f
_______would be the gateway between the bank system and RTGS system. – d

RTGS system provides a faster funds transfer between banks, which takes place on a real time basis. – a

According to RBI guidelines, the payee`s bank must credit the payee`s account within
_____________hours of receiving the credit in its RTGS settlement account.- b

The customer should have initiated the RTGS transaction at least ________hours before the time of the
call.In case the customer complains about credit not reaching the beneficiary account. – a/c

__________ does not come under RTGS tracker process? – d

When a transaction is rejected, which of the given options becomes TRUE? – b/d/a

For logging into OmniDocs, the user has to use the six digit employee id and the password as
________________. – c/a/b

IFSC code contains _________ digit - d/c

What is the full form of RCT? – b/c/a

Where should you send the filled up and verified RTGS transaction slip? – b/a/c

Sequence the Steps in RTGS process flow 1. Branch scans the Instruction slip in Staffware and sends it to
RTGS Central Team 2. Customer submits the outward Instruction slip 3. Branch will file the slip for the
purpose of maintaining records 4. Scrutiny of – d

Final Settlement in Normal Clearing _____________________ - b

The RTGS system is maintained and operated by the ___________. – c

Who can effect an RTGS transactions? – c

Which of the following fields are filled in for a RTGS transaction through RTGS Tracker? – a, b, d

Normal Clearing Transaction is initiated by ______________ - b

UTR No. stands for _________________ - c

Which URL is used to Login into BRPS? – c/a

When you export the scanned slip in process Omnidocs, which message pops up? – b/a

Which interface is used as a gateway between the bank system and the RTGS system? – a

As per RBI guidelines, the payee`s bank must credit the payee`s account within_______ of receiving the
credit in its RTGS settlement account. – a

RTGS system based on ______________ - b

Select the correct option for the statements. Statement A Apart from Staffware, you can also use RTGS
Tracker in fax mode to send RTGS Instruction slip from Branch to RTGS central team.Statement B You
can also send scanned copy using Omnidocs for pro – c/b

RTGS Transaction is initiated by ______________ - a

In case of rejected or returned transactions, the RTGS central team will credit the amount back to the
_____________________ - a

Wherever changes can be done before cut-off time, branch will route it back to____. – c/a

_________ is the URL for RTGS tracker? – a

A second level verification, after checking the RTGS payment worksheet, should be done in Finacle using
_____________. – c/a

Which of the given cabinets should be selected while exporting the scanned slip? – d/

How many ICICI braches enabled for RTGS transactions till Sep, 06? - b/a

Which is the correct sequence for exporting a scanned slip? – d/a

The template used for a RTGS transaction through the Omnidocs process is _______________. – c/a

ICICI Bank has been participating in RTGS using the Participant Interface since March 2004. – b

RTGS system launched in Mumbai in ______________. – d

Which of the given options could be a reason for rejecting a transaction? – a

For a customer to carry out the RTGS transaction, which of the given options is TRUE? - d/c/b

What is the full form of PI in RTGS system? – b/c/

RTGS Central Team executes the transaction in ______ and ________ of RTGS. A. Staffware B. Finacle C.
Participant Interface – c/a/

What is the link between ICICI Bank`s RTGS Settlement Account and Beneficiary Bank`s RTGS Settlement
Account? - b

The worksheet containing RTGS payments will have _________. – c/a

As per the RTGS process flow, the payer gives the transaction slip to _______. – a

When RTGS request is submitted in Staffware process, _____________ is generated through RTGS
system – a
Ms. Sonali had deposited a cheque in her savings account and issued another cheque against this
cheque. Suggest a way to her that she will be able to transfer the funds on the same day, within 2-3 hrs.
–c

Which of the following is the correct entry for the Cabinet field while exporting the scanned slip through
the Omnidocs process? – d/c/

After the second level verification by SCO\PBO, the customer is asked to ______________.d/c/

As per the RBI guidelines , the payee`s bank must credit the payee`s account within______of receiving
the credit in its RTGS settlement account. –a

What is the third step in a branch process of Omnidocs? – c

Which of the given options is used to standardize the transaction procedure? – c/a

Module 29

Crossing of DD is mandatory before issuing to the customer ? – a

Which account is credited for the PO amount while making entry in Finacle ? – a/c

Which account is credited for the PO amount while making entry in Finacle ? – c

Which platform is used for making a RTGS transaction ? – a

Which platform is used for making a RTGS transaction ? – a

A customer has come to inquire about DD charges for X Amount of DD. Which option CSO will use in
Finacle to calculate the DD charges ? – b

Above which amount, there is special stationery to be used for printing of a DD – c

How many players are involved in a DD transaction ? – c

What is the option for hotlisting DD/PO in Finacle ? – c

Request of DD/PO through Cash can be accepted only up to the following amount ? – a

Which option is used for printing report by CSM / BOM for purpose of reconciling physical stock of
DD/PO inventory with the stock available in Finacle ? – c

If the amount of DD is Rs. 1,25,000, which code is to be punched on left panel of the DD ? – b
If the amount of DD is Rs. 1,25,000, which code is to be punched on right panel of the DD ? – a

Which option in Finacle is used for cancellation of DD inventory ? – a

Which account is credited for the DD amount while making entry in Finacle ? – c

What is the Anywhere limits for issue of DD for RCA and NRI Account – b

How many employees should sign the DD / PO for amount above Rs.25,000/- - c

Indemnity taken on Stamp paper from the customer while issuing duplicate DD is required to be filed
in ? – c

What is the cutoff time for accepting RTGS request from customer on normal working days from
Monday to Friday ? c

What is the minimum amount of transaction is required for making a transfer through RTGS ? – b

Revalidation of any DD can be done for how much period ? – b/c

If Staffware is not available, which process is to be used for carrying out a RTGS Transaction ? - c