AMADEUS RESERVATION AND TICKETING

Amadeus
Glossary
Arabic Version

Sign-In in Production JI

Sign-In entry to the 1st available area

Sign-In to work area A
Sign-In to multiple areas
Sign in to all work area
Display the status of work areas
Re-display the Sign-in message

JI 0000AA/AS
JI A0000AA/AS
JI A/B/D/F0000AA/AS
JI*0000AA/AS
JD
JD

Move the work areas

Sign in to another work area

Move to a specific work area
Move to a work area by agent sign
Suspend a work area temporarily

JX C
JM B
JM AA
JS

Sign out JO
JO
JO B
JOA/C/F
JO*

Sign In & sign Out in

Practice Training
JJ0000AA/AS OR SU
JO

/
DAN LHR
DAN LONDON
DNA LH
DNS US
DC FRANCE
DNE 777
DD NYC /TYO
DD 06 AUG/7

/
/

AN19JUN LON
SN19JUNLON

. AN
. SN

SN19JUNDXBLON/AEK
SN19JUNDXBLAX/XJFK
SN19JUNDXBLON/AEK*29JUN
AN19JUNDXBDEL/AEK/CY

Air Display
Availability / Schedule
Shows available and waitlist
classes, SN shows all classes and
non-participating carrier flights.
Airline
Connection
Dual city Pair
7 days search with airline &
reservation class

Decode / Encode
Decode City / Airport
Encode City / Airport
Decode / Encode airline
Decode / Encode state
Decode / Encode country
Decode / Encode equipment
Calculate Time Difference
Calculate Date Difference

Sign out of the current active area

Sign out of the specific area
Sign out of multiple work areas (same
agent)
Sign out of all work areas

Sign-in to practice training

Sign-out to practice training

Dual City Availability

Round Trip
To move down from 1st screen
To move down from 2nd screen
Round Trip, Return 5 days later
Round Trip, Same date
Round Trip, Specified Airlines
Round Trip, same airlines

AN01DECJEDDXB*10DEC
MDF
MDS
AN01DECJEDBAH*+5
AN01DECJEDDXB*
AN11DECJEDDXB/AEK*15DEC/AQR

AN11DECJEDDXB/AEK*15DEC

Dual City availability

From a single day, display the next day

Display the return flights
From a dual display, display the next day
on 2nd screen only
Display the next day on1st sc only

AC1 and Back: AC-1

AC R
AC*1
AC1*and on both: AC1*1

Schedule / Timetable
Schedule display
Weekly Timetable
Weekly timetable from specific date
Weekly timetable from specific
carrier
Timetable shows all flights with
operational days of the week and
periods of the year
Move down
Move Up
Move next day
Move yesterday

SN23DECJEDDXB
TNJEDCAS
TN01JULJEDCAS

TNJEDCAS/AQR
TN02MAYDXBLHR
MD
MU
MN
MP

Direct Access
If the access indicator is * it is necessary to book
from Direct Access, please check access indicator
either from AN display in GGPCAXX
Move Down
1XXMD
Move Up
1XXMU
Move next day
1XXMN
Move yesterday
1XXMP

PNR creation

. *
AN GGPCAXX
xx
:

5 mandatory elements: Name(NM), Itinerary(SS),

, , , , : 5
Contact(AP), Ticketing(TK), Reference(RF).
One passenger
NM1MOHD/ALI MR

NM1MOHD/ALI MR1FAHED/ALI MR
Two passenger / diff surnames

Two passengers / same surnames NM2MOHD/ALI MR /NAYEF MR

One passenger with infant
NM1MOHD/AMALMS(INF/ALI/12OCT07)

Child
NM1MOHD/AMER MR(CHD/21JUN06)

NM2MOHD/ALI MR/LAYLA MISS (CHD/12OCT07)

1 adult 1 child / same surname

PNR creation
PAX home number
PAX business number
Time limit for 18 JUN
Time limit for 18 JUN at 12:00
Ticket OK
Automatic cancellation ( local
time )
Reference from
Reconfirm the flight Segment 2

APDOH7687878 H
APDOH7836627 B
TKTL18JUN
TKTL18JUN/1200
TKOK
TKXL18JUN/1200
RF ALI
2/RR

Sell Seat
Selling for 1pax Y class, Line 1
Selling for 2pax ,Y and C class, L1
Waitlist (for few airlines PE is needed)
Selling for dual city pair
End and retrieve the PNR
End and close the PNR
End transaction
Ignore the PNR
Ignore and retrieve the PNR
End, retrieve and update all advised
status codes.
Display with PNR number
Display with surname
Display with first letter
Search by flight and date
Display PNR from list

SS1Y1
SS2YC1
SS1Y1/PE
SS1Y1*11
ER
ET
ETK
IG
IR
ERK
RTXXXXXX
RT/SURNAME
RT/S
LM/GF123/20JUN
LM1

RC FARE IS 300DHS
RIR FARE IS 399DHS
FFNGF-123456
SOGFYAUHDXB
SIARNK
FHM 098-1234567890
FHM 098-123456789/P1
SRWCHR/P1
SR MOML/P2,4/S6-7
FH 063726372588

OS messages
OS message to airline

1
1 ( Y) ( C )

RL
RH
RLH

PNR Optional Elements

Confidential remarks
Itinerary remarks
Frequent flyer card
Open segment
Arrival unknown
Ticket number
Ticket number for pax1
Special request Wheel chair
Request for Muslim meal
Pass ticket number for all airlines to
avoid time limit.

Display PNR sections

Airline record locator
PNR history
Record locator history

18
12 18

( )

1
1

OS
OS YY ABC TRAVEL REF ALI

Seat Request from Seat

Map
Display seat map segment 2
Specific seat number
Range of seat number
Segment association

SM2
ST/2A
ST/2ABCD
ST/2A/S5

Seat request
Window seat
Smoking seat
Window and smoking seat
Aisle seat

ST/W
ST/S
ST/W/S
ST/A

PNR rebook
Change all flights to 11 MAR
Change segment 2 to 11 MAR
Change all classes to C
Change segment 2 to C

( )

XE2
XI
RTSVC1

PNR Printing Entries

Whole PNR
Whole PNR history
Basic itinerary for each PAX
Extended itinerary for each PAX
All PNRs from a specific queue and
retains all the PNRs on queue
Basic itinerary for all passengers
Extended itinerary for all passengers

1


ET EF RF

RRN
RRA
RRP
RRN/1
RRI

PNR Cancellation
Element cancellation
PNR cancellation / whole itinerary
Terminal information

11
11 2
( C )
( C ) 2

( )
SP1
EF
ET
RF

PNR Copy
Copy PNR
Copy PNR with cross references
Copy passenger data only
Copy for number of passengers
Copy itinerary

SB 11MAR
SB11MAR2
SBC
SBC2

PNR split ( 3 steps to split )

Pax1 (more than 1pax : SP1,3 )
File split PNR
End of transaction
Is mandatory before EF and ET

2


5

WRA/RT
WRA/RH
IBP
IEP
QPR8C1D1
IBPJ
IEPJ

Queue

Display queue list

Display PNR from the queue
Exit from queue
Remove PNR from queue
Keep PNR in the Queue
Keep PNR in the queue and exit

QT
QS1C1D1
QI
QN
QD
QDF

Send a queue e message

CTRL + ENTER

QE/DOH1A0980/97

CTRL + ENTER

FQCSAR/NUC
FQC1000SAR/GBP

Currency conversion rate

Convert one Qatari riyals to NUC
Convert USD1000 to GBP

Mileage calculation

Calculate mileage

FQMDOHBAHDXBKHIBOMSIN

Excess Baggage
Calculation

Display excess baggage charges (All

airlines for 17 Kilos)
With Airline SV
With Date and Airline

FQXDOHMNL/17
FQXDOHLHR/28/SV
FQXDOHHYD/08JUL03/29/AI

Informative pricing
Pricing for a specific carrier
& sector
Pricing with stopover
indicator
Multiplying Fare for more
than 1pax
Select fare on line 1 to 4 for
ADT, YTH, CHD & INF
Pricing with stopover and
surface segment
Pricing with specific Carrier,
date & Sector.

FQPDOHBOMDOH/OQR
FQPDOHCAI-CAS-BAHDOH
FQPDOHCAIDOH/OQR/RADT*ZZ*CH*INFQU1/X1//2/X1//3/X1//4/X1
FQPDOHZRH-VIE--BRU-AMS
FQDDOH/D10JUN/AQR/CYBOM
/D30JUN/AQR/CYRUH-

Fare display
One airline
All airlines
One airline and date

/ / 4 -1
. /

FQD DOHLON/AEK
FQD DOHLON/S
FQD DOHLON/D01JUN/AEK

PNR pricing
PNR pricing
PNR pricing for available lowest fare
PNR pricing for lowest fare

FXP
FXA
FXL

Entries after FQD

Fare notes
Reservation class
Routing

FQD
FQN1
FQS
FQR

Entry after PNR pricing

Display ticket image

FQQ1

Ticketing

/
TST
Price and create TST for all
FXP
TST
Discount code ( SD: Student )
FXP/RSD

Manual discount and code
FXP/ZO-25P*CD

Passenger selection
FXP/P1

Infant selection
FXP/INF

Segment selection
FXP/S2,4

If class is not same as IATA fare, system will give error msg
after FXP NO FARES / RBD / CARRIER / PASSENGER
FXP NO FARES /RBD / CARRIER /
TYPE. Its possible to force system to create TST
PASSENGER TYPE
automatically with these 2 entries with the fare basis
Force with fare basis
FXP/L-WKEE9M

Different fare basis for flights
FXP/L2,4-WKEE9M/L5-WLEE9M

IF the fare doesnt exist in the system, Use FXV or TTI
or TTC to create TST with IATA fare basis.
After FXP force fare online
FXV1
Some airlines DO NOT Accept FXV entries, if so use
FXP FXV :
TTI or TTC to create manual TST.
TST

Automatic pricing / Create

Form of payment
Cash
Check
Invoice
Credit card with expiry (0911)
Selling fare 1500 Tax QAR200
Form of payment for infant

FPCASH
FPCHECK
FPINV
FPCCAX345343355434343/0911
FPNR+CASH/QAR1700
FPINFCASH

Validating carrier
Adding validating carrier to PNR
For selected segments
Print & validate ticketing carrier

( )
FVXX
FVXX/S3-4
TTP/FVXX

Commission
7 percent
For selected segments
For INF COMM O

FM7
FM7/S3,5
FM INF0

Endorsement
After FE it is Free text
For selected segments
For selected passenger
For INF

/
FE NON REF
FE NON REF/S3,4
FE NON REF/P2
FE INF DOB13DEC08

FE

Manual TST create in

Graphic

TST

Create blank mask for all in one TST

TTC

Create blank TST for segment 2,4

Create blank TST for passenger 1
Create blank TST for infant
Create blank TST for Pax1w/o INF

TTC/S2,4 (same for TTI )

TTC/P1 (same for TTI )
TTC/INF (same for TTI )
TTC/PAX/P1

TST
4 ,2 TST
1 TST
TST
TST

Manual TST create /

update
Baggage allowance
Fare basis ( Y2RT )
Not valid before
Not valid after
Not valid before and after
Fare and taxes ( SITI )
Fare and taxes ( SOTO )
Fare calculation line with 000.00
NUC ( change NUC and ROE )
Selected TST only ( TST 1)
Selected line only
To modify fare only

/ TST
TTI/APC/ or TTI/A20K
TTI/BY2RT
TTI/V30JUN
TTI/VXX30JUN
TTI/V30JUN30JUN
TTI/F399/X20GB/X40YQ/X70UB
TTI/FUSD399/E1470/X20GB/X40YQ/X70UB

TTI/CBUILD
TTI/T1/A20K
TTI/L1/A20K
TTK/FQAR2000

TST

TST display
Display TST
Display TST 1 from list

TST
TQT
TQT/T1

TST
1 TST

TST delete
Selected TST (T1)
All TSTs

TST
TTE/T1
TTE/ALL

TST
TST

TST update

TST
TST

All TSTs
TTF/ALL
Update flights (all segments) after update, it is necessary
to add fare basis and baggage allowance.

TST
) (

Ticket Printing
End PNR and print ticket
Print ticket for infant
All passengers except INF
Print and retain PNR
With itinerary print
Add RF Element at the same time
Override validating carrier
Print ticket from TST2
Pre validation-OK to ticket
* With this entry it will be agency
responsibility to check with airline.

SITI
SOTO

TTP
TTP/INF
TTP/PAX
TTP/RT
TTP/IEP
RFMOHD;TTP
TTP/V*KL
TTP/T2
TTP/TKT or TTP/TKT/CRT

RF

TST2
) OK
(

IT / BT tickets
Use 1 for fare Field
Tour code
Free text

IT /BT
TTK/IQAR2000
FTIT2EK2008
FT*FREE TEXT

Create TST with IATA fare

Use F for fare field
Fare Code ( max 14 Char)
Comm fare SAR900 (W/O taxes )
Need to mention NR indicator tax

TST
TTK/FQAR2000
FTNR BSP code
TTK/NF-900
FPNR + including CASH/TOTALAMOUNT

Open Ticket
Enter open segments
Date for 1st flight only
Price PNR and create TST ( FXP or
manual print ticket )

SOQRY10DECDOHFRA
SOEKFRADXB
TTP

Register Ticket stock

100 tickets begin from 4550200150
Ticket range

TSN/A1/4550200150-100
TSN/A1/4550200150-4550200249

TRDC/L9

TJQ
TRDC/000203

TRDR/000203

Voiding non issued

tickets ( Info sending to
sales report )
Adjust to 150 VOID

Reinstate Ticket ( Same

Day) OPTAT TKT ONLY
Reinstate ticket from sales report

From the ticket query

report OPTAT TKT ONLY
Display ticket sales report
203 is the sequence no. to be deleted

4550200150

TSX/A1/X
TSD

Cancellation Ticket Sales

with PNR on Screen OPTAT
Ticket number on line 9

FXP TST

Delete Ticket stock

Delete all ticket stock
Display document bank

F
14

NR

.

TSN/A1/151/V

Adjust ticket Number

( Info NOT sending to
sales report )
Adjust to next document no 150
Adjust to previous document no 149

.

TSN/A1/151/V
TSN/A1/150/V

Print Queue
Display Printer Queue
Close Printer Queue
Open Printer Queue

PQD/A1
PQC/A1
PQO/A1

Ticket Delivery
Mechanism
Display TDM
Stop the TDM
Start the TDM

TZD
TZSTOP
TZSTART

Tickets Reports
Display daily report
Display ticket Query Report
For specific Date
All voided Tickets for a specific
period
Display the transaction report with
ticket number

TJS
TJQ
TJQ/D-02APR
TJQ/QTC-CANX
TJT/TK-1574400564781