Guide To Google Adwords: How To Use Google Adwords To Drive Relevant Traffic To Your Website
Guide To Google Adwords: How To Use Google Adwords To Drive Relevant Traffic To Your Website
Contents
Contents Introduction Skill Level Terminology Video Tutorials What is Google Adwords? Your Questions Answered So what next? Defining Your Advertising Campaign Define your Objectives Set Up your Campaign Run your campaign Setting up Google Adwords Step 1 Setup a Google Account Creating Your First Campaign Select Campaign Settings Create Ad and Keywords Your Campaign Dashboard Building on your First Campaign Define Objectives Set up Campaign and AdGroups So how do I interpret these results and what am I looking for? Creating your Advertisement Advanced Tip Google Keyword Insertion
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2 4 4 4 5 6 6 7 8 8 8 9 10 10 12 13 16 19 21 21 21 23 24 25
Set up your Bidding Quality Score How does Google calculate the quality score and how can I improve it? Create an Effective Landing Page Monitor and Report Google Display Network
25 28 28 29 30 31
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Introduction
This guide is an overview of Google Adwords which is a paid advertisement option for driving relevant traffic to your website.
Skill Level
The majority of the topics in this guide are only suitable for people who have some knowledge of PCs and website technologies. Towards the end of the guide there are also a few more advanced topics that are more suitable for advanced users.
Terminology
You will come across the following terminology in this guide which you need to be familiar with:
Term CPC/PPC Explanation This is cost per click (sometimes also referenced as pay per click). When an advertiser places an advertisement they pay a fee every time the advertisement is clicked. This stands for cost per impression. The advertiser pays for every 1,000 times the advertisement is displayed. It does not have to be clicked. When somebody comes to a web page on your site and leaves without going to any other page this is considered a bounce. A bounce rate indicates the percentage of people that do this. You track this because you want to figure out if your website wasnt interesting enough for people to have a good look around. When you are placing advertisements you can decide if you want to display the advertisements within websites that have partnered up with Google. For example, if you are advertising a Hotel and you enable advertisements on the content network then hotel related sites may also display your advertisement. When you advertise with Google Adwords and these advertisements appear when someone does a search this is known as the Google display network (formerly known as the Google content network). Instant search is where results start to display as you type. You no longer click on the go button to display the search results. When you see advertisements displayed directly above the search these are referenced as sponsored advertisements. Its really only identified so t hat users know they are different than a traditional search.
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Video Tutorials
Indicates a video tutorial. Click on the icon to watch the video. These videos demonstrate how to carry out a particular task. In order to watch the video tutorials in this guide, you will need to have Adobe Flash Player v9.0.28 or above installed on your computer. Note: When you go to watch the video, a check is done to make sure you have the correct software installed. If you do not have the correct version installed you will be provided with a prompt to download and install the correct version.
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When you set up an advertisement you agree to pay money when somebody clicks on your advertisement up to your budget (if you have set one). Google then makes money every time that someone clicks on these advertisements.
How much do I pay for displaying these advertisements?
This really varies depending on how competitive the keywords are. You can set it up such that Google will automatically set the amount or you can pick an amount to start with and then adjust. For example, if you pick 1 per click then you should monitor your ads to see if you have bid enough to appear on the first page of results.
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You dont pay any money. However, if nobody is clicking on your advertisement you have probably selected the wrong keywords because when people are searching based on the keywords you selected, your advertisement should be relevant.
Should I use Google Adwords or get my site optimised so it starts appearing in searches for the results?
We would recommend that you use Google Adwords first to see which keywords are effective. No point in optimising your site for keywords when no-one clicks on the advertisement. So make sure you have relevant keywords first and then optimise your site based on this.
Can I only set up text advertisements or can I set up banner ads/video ads etc?
On the display network (when you do a search) you can only use text advertisements but on the content network you can use banner and/or video advertisements.
Will the same advertisement work well on the display and content network?
This is unlikely. If you advertise based on somebody searching for Book Hotel Dublin on the display network then you know if your ad is displayed they are likely to be interested in booking a hotel. On the content network you dont know the reason they are browsing the website your ad is on and therefore a lot of people may not be interested in booking so you would need to consider having alternative advertisements that will entice them to your page.
How difficult is it to setup?
The basics of Adwords are straight forward but optimising your advertisements to ensure you are getting value for money and getting relevant traffic to your site is a little more complex.
Are there alternatives to Google Adwords?
On search results on Google the only advertising allowed is Google Adwords. You can do different forms of advertising online, for example, banner and Facebook advertisements.
What is Google Quality Score?
Google calculates a quality score from 1 to 10 for each of the keywords you have set up. It then uses this quality score in combination with your bid to work out what position your advertisement should appear. Quality Score is very important because when you are competing against other companies and you have a higher quality score then your advertisement can appear above theirs even with a lower bid. For more information, see Quality Score on page 28.
So what next?
Google Adwords can be very beneficial to your business. Install it and test it out with a small budget and then view the reports to see what traffic you are getting then decide if its worth it.
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Campaign a Google Adwords campaign is a name that you assign to all your
advertisements for a part of your business or for a particular promotion you are running. For example, you might have a campaign for selling services in your hotel.
Adgroups within a campaign you break your advertisements into adgroups. Using the
hotel example, you might have an adgroup which has advertisements for promoting accommodation and another adgroup for promoting your restaurant.
Advertisements within your adgroups you have advertisements. Using the Hotel
example, if you had an adgroup for hotel accommodation you might have one set of advertisements for last minutes deals, one for business deals and one for general accommodation. You need to write your Ad copy (which is the text you will use ) to encourage relevant users to click on it, so its very important.
Keywords you need to decide when you want your advertisements displayed. This is
based on keywords that you specify and if these keywords are used when searching then your advertisement may appear depending on what you have bid, your budget, competition, and so on.
Budget now you can set up your budget, how much you are going to spend each day on
advertisements and how you are going to split up this money through the adgroups. In Google when you want to display advertisements you are bidding for keywords against
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other competitors so the more competitive the keywords the more expensive this will be per click.
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After this screen you will be asked if you have a Google account already. If you have you can enter details and link your Adwords account with this account. If you dont then select then option I do not use these other services. You will be asked if you already have an e-mail and password for other Google applications, if you do, enter this and then after this you will be able to access Google Adwords. If not then select the option I do not use these other services
So assuming you dont have a Google account enter in your e-mail address and decide on a password for accessing your account.
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After you click Create Account the following screen is displayed where you have to enter in your time zone and currency. This should be your local time zone and currency that you want any of your advertisement costs displayed in.
You can then sign in to your account and start creating your first campaign.
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VIDEO:
This video takes you through the process of creating and configuring a campaign in Google Adwords and then creating the associated advertisement that will be displayed for certain keywords in Google searches. When you are ready, click the PLAY icon to start the video.
You will now be displayed a screen that allows you to set up your campaign settings. The first page allows you to decide if you want to load settings. This will allow you to select a range of settings depending on the type of advertisements you are setting up. For example, on Google there is a display network and a search network.
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Display Network when you decide to only put your advertisements on the display
network then they will only appear when people do a search on Google.
Search Network if you select the content network then your advertisements will start
appearing on websites that are related to your advertisements. Generally it is better to start off with the display network. The content network can be useful, in particular, if you are advertising a product that nobody knows about and are not searching. Then your advertisements in the content network may be more effective. However, for now skip over this setting.
This allows you to specify the networks and devices you want your advertisements to appear on. Google recommends that you put your advertisements on all available sites but as Google makes more money when your advertisements are displayed on all networks this is not necessarily the best advice. We would advise that you initially start with the search network. Select Let me choose.
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Setting
Description
Disable the option for Google Search partners and display network and only enable the Google search. In the devices section leave the option selected for all devices unless youd prefer your advertisements not to appear on devices such as mobile phones. This is where you set up what you are prepared to pay each time somebody clicks on your advertisement when it is displayed. If it is displayed and nobody clicks on it then you do not have to pay. At the moment select the basic options, later on we will explain the advanced options. In this you can select manual bidding for clicks or automatic bidding up to a CPC bid limit. The manual bidding for clicks means you want to start specifying maximum amounts you are prepared to pay for clicks based on a group of advertisements rather than all the advertisements. You might set this up if you have advertisements are that are more valuable because you will make more profit if somebody clicks on them and completes a transaction on your site (e.g. book a hotel room). For the moment select automatic bidding. When you want your advertisement to be displayed you are bidding against other advertisers. You dont have to pay the highest amount as Google takes into account the quality of your advertisement (see Quality Score later on in the document) but you are bidding against other people. So at the moment select automatic bidding but set a maximum cost per click (CPC) bid limit. The maximum you should set is very dependent on the budget and the keywords you are targeting. For example if you are targeting Book Hotel Room there is probably a lot of people competing for this phrase so you may have to have at least a couple of euro as your max cost per bid because any lower your advertisement may never display. So at the moment either specify you dont want a limit and/or select the option for CPC bid limit and enter a value such as 1.
You can then enter your maximum budget that you are prepared to spend each day. Google will stop displaying your advertisement when your daily budget has been reached and the next day it will start displaying the advertisement again.
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Setting
Description Ad extensions is a new feature recently added by Google and is a free addition to your advertisement so you should certainly consider using it.
Location This is where you want to display your location as part of your advertisement. There will be a link underneath the advertisement which allows you to display a map to where your premises are. See below, if you search for hotel room cork the first advertisement shows a link to show the map.
Ad extensions Sitelinks Under the advertisement you can display various site links to your site (i.e. links to web pages). Here is an example for a hotel in New York. You can see they have included 3 additional links as part of their advertisement, each of these links brings you to a different part of the website.
Call This is also a very good feature, you can display your phone number as part of the advertisement. Maybe sometimes people will see the phone number and ring you without clicking on the advertisement. Social - This allows you to associate your add with your Google+ page. To indicate you like this page you can +1 it. If you do this appears as part of the ad. If somebody uses +1 on the add this is added onto the page. Ignore this section for now, we will cover this later on in the document. Advanced Settings
Select Save and continue and then you will be brought to a screen where you create your advertisement and enter the keywords you want displayed for the advertisement.
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The Advertisement
Heading Enter an eye catching headline, ideally this headline matches up directly with
what somebody has typed in. In the advanced section we show how you can do this but for now enter in a headline that will attract the users attention.
Description line 1 and line 2 In this enter details of what you have to offer. For example
in the first line you could mention a special offer and in the second line you could enter a call to action that asks the user to take action.
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The Keywords
Now you enter in a list of keywords that will result in your advertisement being displayed. When there is somebody that is possibly interested in your product or service they generally have a question in their head and this translates to keywords they use when they search.
You need to consider what these keywords are and what stage they are at in the buying process. For example, if my question is Where can I book a hotel in Cork , this might translate to Book Hotel Cork. It is obvious that this person is now considering booking so these would be good keywords to use. When you enter in keywords you have 3 options:
Exact Match This means that you only want Google to display your advertisement if it
exactly matches the keywords you enter. To let Google know you are only interested in exact matches you need to put square brackets around the words, e.g. [Book Hotel Cork]
Phrase Match If you want to specify that certain keywords need to be in the search in the
exact order you specify but you want to also match if there are extra words displayed also then you enter a phrase match. To let Google know that you want to be matched based on a phrase you put the keywords in quotes. For example, if you enter Book Hotel Cork this will match if somebody puts in Book Hotel Cork but also Book hotel cork now.
Broad Match You need to be careful using a broad match because Google will match up
with similar words, words in different order, etc. If you just enter Book hotel Cork without any quotes or brackets this will be considered a broad match. So Google could find a match if somebody enters Reserve hotel cork, book room cork, book a cheap hotel cork, and so on. When you enter in your keywords there is an option to view the estimated search volume for your keywords, this is very useful as you dont want to have keywords when there is no traffic!
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Note: When you start off your advertisements we advise that you set up exact or phrase matches initially.
Billing
After this you will need to set up your billing information specifying the business details, VAT number, credit card, and so on. Once this is set up your ads will get started.
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VIDEO:
This video takes you through the campaign dashboard and how to read and interpret the results displayed for your campaign and advertisement. When you are ready, click the PLAY icon to start the video.
Campaigns Opportunities
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Description Various tools are available to traffic estimator, keyword tools, Google analytics etc. This gives you details of the billing for your advertisements that you run. This allows you to give multiple users access to your Adwords account, define what you receive in terms of communication from Google and various settings for example, the display language.
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Define Objectives
The Hotel has decided that the key objectives of the campaign are as follows:
Promote to business travellers from the UK travelling over to Ireland. Get additional business from Ireland and the UK for people that are looking for something a
bit more than just accommodation. As most Hotels in Dublin dont have spa facilities this is a key selling point.
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As shown, you create the AdGroup name and then specify the details of an advertisement as part of this group.
You then specify the keywords associated with the advertisement so if somebody enters the keywords your ad can get displayed. So to enter the keywords you really need to do some keyword research to see what keywords are going to be effective. Google provides a keyword tool that helps with this. To access the keyword tool go to tools and analysis section in Adwords and select Keyword Tool in the drop down. On this screen enter in the keywords you think users will use to search for hotels, for example Hotels Dublin. Make sure th at underneath this box the location is set to Ireland and English. This will display searches for these keywords and variations of these keywords:
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Keywords
Local Search
Reason for selecting Although there is low search competition it is not very high and our rates are very competitive. This will be just one of the sets of keywords used. If somebody is entering in Discount Hotel Dublin its likely they are going to book. There are a lot of searches and competition is relatively low and our Hotel is based in Stephens Green. We have a 4 star hotel and its quite a specific search, competition is relatively low and plenty of searches.
170
1,300 1,900
You will notice that all the keywords are in square brackets. This is very important. By putting them in square brackets Google recognises that you only want them to match on these exact words. Over time you may expand this to a phrase match but youre unlikely to expand it to a broad match. Heres an example of how this works.
Customer searches for Accommodation in Dublin
Keywords have been setup as follows [Accommodation in Dublin] so Google agrees that its an exact match and displays my advertisement.
Customer Search Keywords Set up [Book Hotel Dublin] Book Hotel Book Hotel Book Hotel Type of Match Exact Match Result
Google displays the ad As the phrase book hotel is part of the search Google matches it Google matches Google matches
Book Hotel Dublin Book Hotel Dublin Reserve Hotel Dublin City Centre
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For more information on creating an advertisement, see the section The Advertisement on page 16.
Adgroup = Book Hotels Keywords = [book hotel Dublin], [book hotel Cork], [book hotel Kerry] Advertisement:
{keyword:Book Hotels Dublin} !0% discount online Book now www.bookhotels.com Book Hotels Dublin is the default text that will be displayed, however, if someone searches for Book Hotel Cork Google will replace the word Dublin with Cork so it is more relevant to the user. Book Hotels Dublin was selected as the default text because there are more bookings in Dublin than other hotels. Note: If the keywords are too long to use in the advertisement then the default text will be used instead.
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You will then see the estimated cost per click you will have to pay for these particular keywords:
Note: This is just an estimate and will not be completely accurate but can be used as a guideline.
Try different combinations of keywords. By being more specific with your keywords the traffic may go down but the costs will also go down. If you are unsure what to do start off with 1 and then monitor performance to see how this works. When you run your advertisements Google will let you know how many potential clicks you are missing if your budget is too low, you can also see if your budget is too high and reduce accordingly.
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Quality Score
Quality Score is a very important attribute within your Google Advertising as Google uses this to decide on how much you get charged for your advertisement and what position it is displayed on the results screen. The keywords associated with your advertisement is rates from zero to 10. The best way of explaining this is by an example.
Advertiser A is bidding 1 per advertisement and has a quality score of 3. Advertiser B is bidding 0.50 per advertisement and has a quality score of 7.
Every time your ad is shown Google calculates an ad rank by multiplying the max bid you are prepared to go to by the quality score.
How does Google calculate the quality score and how can I improve it?
The single most important factor for the quality score is the click through rate (CTR). If your advertisement is displayed 100 times and 1 person clicks on it your click through rate is 1%. this goes up to 2% its likely your quality score will increase. Google reckons that the more people that click on the ad the more relevant it is to the user based on what they searched for and Google only wants to display advertisements that are relevant. So thats why exact matches and phrase matches on keywords are more favourable over broad matches. If you exactly match what the user is searching for then its more likely they will click on your ad. Note: Having the keywords that users type in the heading and the display web address will improve on the click through rate. Google also checks your landing page to see if it is relevant. The landing page is either relevant or not relevant. If its relevant its likely that the keywords will appear on the page in a couple of places e.g. Title of the page, Headings within the page and text within the page. Remember Google also takes into account keywords that are similar such as synonyms. Google also takes into account trust, so having a privacy policy link or terms of service is also a good idea.
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If
Try to match up the main heading on your landing page with the keywords the user typed
in and the advertisement that was clicked. So if you type in Dublin Hotel Accommodation ideally you want the following: o o Heading in the advertisement has Dublin Hotel Accommodation Display website address in the advertisement to have these keywords e.g. www.myhotelname/dublin_hotel_accomodation o o When you arrive on the page the heading should be Dublin Hotel Grand Plaza The sub headings and text should all be about the hotel.
Calls to Action when somebody arrives on the page after doing a search you really want
to them to perform some action before they leave the page. So if you want them to book a hotel room provide them with all the relevant information but also provide them with a call to action.
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When you click on this you are presented with a screen which allows you to specify parameters for the report. For example, the primary metric to report on is clicks. In the screen below this is changed to CTR for click through rate. You can also compare this metric with another metric in the report.
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Filte Ireland 88-95 Amiens Street Dublin 1 Ireland Lo-Call: 1890 525 525
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