EAST WEST BANK Corporate Profile
EastWest Bank is a subsidiary of the Filinvest Development Corporation (FDC), the publicly listed holding company of the Filinvest Group that evolved from a consumer business founded by Andrew L. Gotianun, Sr. in 1955. FDC is one of the country's premier conglomerates, with business interests in real estate development, financial and banking services and the sugar business. Through the years, EastWest Bank has successfully capitalized on the financial strength and synergy from the business organizations under the Filinvest Group. Since its official birth on July 6, 1994, EastWest Bank has emerged as one of the country's fastest growing banks. Shortly after it formally opened its doors to the public, EastWest Bank had envisioned itself to become the preferred consumer bank of professionals, entrepreneurs, overseas Filipino workers, and homeowners. To this end, the Bank embarked on an automation program, and began to upgrade its existing technology. As the Bank entered the new millennium, it laid the groundwork for implementation of measures that would simplify procedures and customer transactions and ultimately, result in better banking experience for clients. It expanded its ATM network and later introduced Internet Banking Facility, its online banking facility, to provide clients with more efficient delivery channels for products and services. The latter part of the last decade proved to be an extremely challenging and yet rewarding period for the Bank. EastWest, which was perceived to be one of the "small players" in the industry in the early 2000s, became the sixth largest credit card issuer and the sixth largest service provider of auto financing when it acquired AIG PhilAm Savings Bank (AIGPASB) in 2009. AIGPASB officially merged with and into EastWest Bank on September 4, 2009. The merger was completed a few months after EastWest rivaled and won against "giant banks" and multinational companies in its bid for the AIG-owned thrift bank. Through the years, EastWest has remained to be a good corporate citizen through various community assistance programs. In the aftermath of typhoon Ondoy in October 2009, it donated Php16 million worth of textile items to flood victims through the Educational Research & Development Assistance (ERDA) Foundation, Caritas Manila, and ABS-CBN Sagip Foundation. At present, EastWest Bank has a total of 117 branches: 73 in Metro Manila and 40 in key provincial areas. To address the evolving needs of its middle market clients, the Bank continues to develop innovative products and services and alternative delivery channels. As now one of the country's fastest growing banks, the Bank is poised to sustain its growth momentum. Over the next five years, EastWest will take concrete steps that are geared towards the fulfillment of its ultimate goal of becoming a "world class bank anchored on service excellence".
CUSTOMER SERVICE REPRESENTATIVES (CREDIT CARDS) Assist cardholders on various inquiries and complaints over the phone
Open to fresh graduates of a Bachelors degree who are willing to work in shifts and be based in Makati; experience in customer service is also an advantage Must be available for immediate employment
TELEMARKETING ASSOCIATES (CREDIT CARDS) Offer EWB Credit Cards to prospective cardholders and promote various marketing usage
program to existing cardholders of the bank Open to fresh graduates with Bachelors degree who are results driven, customer focused and with sales inclination ; experience in telemarketing is also an advantage Must be available for immediate employment
COLLECTION ASSOCIATES (CREDIT CARDS) Perform collection efforts through consistent call outs and negotiate payment arrangement
schemes Open to fresh graduates with Bachelors degree with who are results driven, can work under pressure and extended hours Willing to be assigned in Ortigas Center Must be available for immediate employment
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