ISO 9001 Gap Analysis Checklist
ISO 9001 Gap Analysis Checklist
Summary
The gap analysis checklist compares your quality management system to ISO 9001, and tells you where you
need to make the appropriate changes in your organization to meet ISO 9001.
Read: what is an ISO 9001 Gap analysis for more information
This checklist covers all the ISO 9001 requirements to help you identify and understand them
This list is a tool to help you organize your gap analysis, and to evaluate results of the gap.
Each question will determine if you:
o Already comply to ISO 9001
You do not need to change anything
o Have a similar process, but dont fully comply
Revise process, training people on changes, audit to ensure compliance
o Do not have this requirement addresses
Create a process based upon ISO 9001 requirement
Use a copy of the ISO 9001:2008 Standard along with this checklist and you will be able to
understand what the standard requires of your organization and better evaluate your system
against the actual requirements.
Throughout this document, you will find the following helpful tools:
Links to supporting information are underlined blue text
Links to buy Standards directly from the source (TechStreet) are Underlined Bold Red text
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Focus on what is in place, and what needs to be developed. While you do want to know if procedures and
processes are being complied with, compliance is not your main objective for this audit. Remember
that the final outcome of this audit should be a list of things that your organization needs to do to
comply with ISO 9001:2008.
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CURRENTLY IN PLACE
(List documents or evidence)
COMPLIANT
Y/N?
ITEMS NEEDED
Estimated %
Complete
4.1
General Requirements
This clause asks you to identify how management applies the process approach to achieve the effective and efficient control of
processes, resulting in performance improvement. Specifically this section is looking for an overall process evaluation of all quality
related processes and their interrelationships. Look to see that your organizational processes are defined and that consideration is
given to those items described in a) through f).
a) Look for documentation of the
processes included in the QMS
b) Look for information on the
relationship and sequence of the
QMS processes.
c) Ask Management if operation
and control of processes is
effective. How do they know if it
is effective?
d) Ask how they are able to know if
resources and information
needed to support processes
have been provided.
e) Is there any information on the
effectiveness of processes?
f) How are improvements made to
processes?
What processes does your
organization outsource? How is
the process controlled?
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4.2
Documentation Requirements
This section addresses how you use documents and records to support effective and efficient operation of your organization. A review
of your procedures, work instructions, and records will determine if the standard requirements are met.
General
Does your quality system
documentation include the
documentation required by the
standard?
a) Is there a list or other means of
identifying other documentation
required by your QMS? Are the
required documents available?
b) Does the QMS documentation
include Quality Records?
4.2.2
Quality Manual
Review the Quality Manual if
available.
a) What is the scope of your QMS?
b) What processes have been
excluded? Is this appropriate?
c) Is a description or illustration of
the interrelation of the processes
included?
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