Stacey Leanne
Bradley
Flat 5 the Elms
2 Kedleston Road
Derby
Derbyshire
DE22 1GU
E-mail: [email protected]
Tel: 07989842427
Personal Profile
A reliable, trustworthy and friendly sales assistant, who is able to create a welcoming
personal environment for all retail customers. A hard working and committed team player with the
ability to work under own initiative, Stacey is flexible with shifts and willing to work evenings and
weekends. Although she already experienced in customer service and cash handling, she is
committed to continuous personal development and is always willing and eager to learn.
Key Skills and Experience
Diploma in retail level 2
Creative skills
ITQualified
Organisational ability
Literacy and Numeracy skills
Time keeping
Problem solving capability
Employment History
2010 -- 2015
OneStop Stores Ltd
Derbyshire
Customer Service Assistant
Long term employed as a customer service assistant with the following duties: Cash handling; serving
customers at the till and dealing with complaints queries; keeping shelves stocked and faced up; date
checking products; cleaning; advising customers on price, location and availability of stock.
2007 -- 2010
Private Work
Derbyshire
Child Care
Worked as a part time child minder looking after three children aged three months to four years of
age, working various hours to suit the needs of the parents. With the following Responsibilities:
Feeding; making bottles; winding; changing nappies; changing clothes; putting to bed; creating fun
and educational activities; taking to and collecting from school and nursery; disciplining when needed;
keeping children and house clean and tidy.
Education and Training
2010
OneStop Stores Ltd
Derbyshire
In work education
Level 2 Diploma in Retail covering the following modules: Customer Care, Understanding and
Advising Customers, Maximising Sales, Dealing with Complaints and Refunds, Taking Ownership,
Processing Payments, Understanding and Identifying Security Risk, Preventing Security Risks, Taking
Action, Health and Safety Responsibility, Safe Handling, Storage and Disposal, Dangerous Items and
Substances, Emergency Procedures.
2009
TBG Learning
Derbyshire
Student
British Computer Society (BCS) Level 1 Certificate for IT users consists of: Basic concepts of IT,
Using a computer and managing files, Information and Communication.
British Computer Society (BCS) Level 2 Certificate for IT users consists of: Word Processing, Spread
sheets, Databases, Presentation Graphics, Unit E using IT.
2006 2007
Derby College
Derbyshire
Student
Whilst studying at Derby College I completed and passed the following courses; ABC Certificate in
Small Animal Care Level 2; Unit 2 Anatomy and Physiology; Unit 7 Other small animals. These
units covered the following areas in detail; Small Animal Care; Anatomy and Physiology; Animal First
Aid; Breeding; health and Hygiene; Nutrition and Feeding or Cats and Dogs; Other Small Animals;
Reception and Dealing with Information and People.
2000 2005
Sinfin Community School
Derbyshire
Student
Educated to GCSE level within the following subjects; English Language, English Literature,
Mathematics, German, Double Science Award and Art.
Interests
In my free time I enjoy crafts, dog sitting/walking, listening to music, personal computing, drawing,
exercising, and meeting new and interesting people.
References available on request
