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The Calm & Competent Trainer: Characteristics of Effective Trainers

Effective trainers have several key characteristics. They know their subject matter well and are seen as credible sources of information by learners. They also take time to get to know their audience, respecting different opinions and being culturally sensitive. Effective trainers are self-aware of their own biases and inclusive of all learners. They keep learners engaged through varied vocal tones, body language, clear explanations, and illustrations. Moreover, they are flexible, open to new ideas, and seek continuous improvement based on feedback.

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Saloni Aggarwal
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192 views2 pages

The Calm & Competent Trainer: Characteristics of Effective Trainers

Effective trainers have several key characteristics. They know their subject matter well and are seen as credible sources of information by learners. They also take time to get to know their audience, respecting different opinions and being culturally sensitive. Effective trainers are self-aware of their own biases and inclusive of all learners. They keep learners engaged through varied vocal tones, body language, clear explanations, and illustrations. Moreover, they are flexible, open to new ideas, and seek continuous improvement based on feedback.

Uploaded by

Saloni Aggarwal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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The Calm & Competent Trainer:

Characteristics of Effective Trainers


Effective Trainers:
Know their subject matter.

They have researched their topic and are well informed;


learners perceive them as credible.

Take the time to get to know their


audience.

They demonstrate respect for, and listen to, the learners.


They call learners by name, if possible.

Are nonjudgmental

They validate everyones experiences and their right to their


own perspective.

They respect differences of opinion


and life choices.

They know that key learning can take place when people
express different viewpoints and bring their own
perspectives into the adult learning classroom.

Are culturally sensitive.

They are aware that their cultural background shapes their


views and beliefs, just as the perspectives of learners are
shaped by their own culture and life experiences.

Are self-aware.

They recognize their own biases and act in a professional


manner when their hot buttons are pushed.

Are inclusive.

They encourage all learners to share their experiences and


contribute to the group-learning process in their unique
ways.

Are lively, enthusiastic and original.

They use humor, contrasts, metaphors and suspense.


They keep their listeners interested and challenge their
thinking.

Use a variety of vocal qualities

They vary their pitch, speaking rate, and volume. They


avoid speaking in monotones.

Use body language effectively.

Their body posture, gestures, and facial expressions are


natural and meaningful, reinforcing their subject matter.

Make their remarks clear and easy to


remember.

They present one idea at a time and show relationships


between ideas. They summarize when necessary.

Illustrate their points.

They use examples, charts, and visual and audio aids to


illustrate subject matter.

Understand group dynamics and are


comfortable managing groups.

They are comfortable with conflict resolution and know how


to facilitate an inclusive course or workshop, where
everyones participation is encouraged.

Are flexible.

They read and interpret learners responsesverbal and


nonverbaland adapt training plans to meet their needs.
They are in charge without being overly controlling.

Are open to new ideas and


perspectives.

Characteristics of Effective Trainers

They are aware that they do not know all the answers. They
recognize that as well as offering their audience new
knowledge or perspectives; they can also learn from course
participants.
August 2004

Are compassionate.

Are receptive to feedback.

Continuously work to improve their


teaching and training.

They understand that the topics addressed during training


may have an emotional impact on learners. They are
empathetic and understanding about learners emotional
reactions.
They encourage co-trainers and learners to give them
feedback, both informally and through formal evaluation.
When they receive negative feedback about their
performance, they critically analyze this feedback instead of
becoming defensive.
Even the most experienced trainers can improve their
training skills. Effective trainers seek out opportunities to
learn new skills and use negative feedback as an
opportunity to improve.

This handout was created with the help of material from JHPIEGOs Training Works!, 2003
(http://www.reproline.jhu.edu/english/6read/6training/Tngworks/), and K. Lawsons The Trainers Handbook, 1998,
Jossey-Bass/Pfeiffer.

Characteristics of Effective Trainers

August 2004

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