CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
General Manager introduction to owning
company and engineers project
General Manager work permit / visitor’s
permit / drivers licence
Choice of legal consultant
General Manager legal authorisations
Leases: General Manager housing and pre-
opening offices
Reception pre-opening budget
Opening of bank account
Receipt of funds
Temporary set up of administrative offices
Supplies (furniture, equipment, office
equipment)
Office, equipment and furniture
Set up of communications systems –
administrative offices – telephone – Fax –
email – Internet
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 1
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
Photocopy machines
Hire General Manager secretary
Reception documentation / project studies
Feasibility
Financial plan
Income tax law
Economics and local environment
Contracts and agreements
Marketing & Sales Commercial Plan
(PAC)
Basic hotel program
Technical data
Small Operating Equipment-Furniture
Fixtures Equipment lists
Survey studies for Pre-opening Budget
establishment
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 2
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
Reading of all documents for general infor-
mation
Reception manuals
Welcome Charter + and Product Stan-
dards
General Manager Agenda
Human Resources
Food & Beverage
Financial
Rooms Division
Commitment to Excellence
Moments
Hotels Security
Hotels Food & Safety
Hotel Pools
Ensure knowledge of procedures manuals
and subsequently distribute them to de-
partment / section heads for execution
Follow up of actions defined in the Pre-
opening manual
Work site follow up
Site photographs
Mock-up rooms
Work site meetings
Progress reports
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 3
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
General Manager monthly report to Re-
gional Managing Director
Commercial protection
Hotel / Resort
Restaurants/Bars
Salons/Banquet rooms
Rights to set up signs – public area
Install public hotel sign
On-site
Airport
Enrol hotel with required agencies
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 4
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
Enrol General Manager and Expatriates for
Ircafex withholdings
Licences to operate hotel services
Insurance
Hotel vehicles insurance
Third party coverage during construc-
tion
Work place accident insurance
Stocks
Insurance plan following opening
Security during construction
Authorisation for remittances in foreign cur-
rencies
Ircafex
Expatriate salaries
General import costs
International promotional / advertising
costs
Technical assistance fees
Fees for other hotel operations and
other operating expenditures
Travel expenses, etc
Import licences
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 5
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
Security contract
Contacts
Embassies
City Hall
Airlines representatives
Hotels representatives
Hotel trade union
Tourist office
Police
Fire department
Chambers of Commerce
Hotel management colleges
Etc.
Regular visits to the work-site and on-site
remarks regional engineer faulty work
Hotel organisation chart
Job descriptions
Department / section operating programs
Choice of employment agency (optional)
Market for local purchases
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 6
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
Definition of hotel purchasing policy
Interview department / section head candi-
dates
Expatriates
Local
Shop contracts
Meeting with Sales & Marketing Director RE
sales co-ordination. Sales blitz and sales
actions
Draw up reserve lists with Technical Direc-
tor-DM (upon his arrival)
Procedures for non-conformity reserves
Summary of Pre-opening budget manning
level and hiring schedule
Social benefits plan
Personnel housing
Transport
Training plan
Local
Abroad
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 7
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
Hire Personnel Manager
Distribution of manuals, Pre-opening Ac-
tions guide and Check Lists to heads of
departments
Prepare files for department and section
heads
Legal text for employment contracts (per-
manent / temporary / seasonal)
Weekly meetings of section heads. Pre-
opening budget actions follow up.
Non-conformity reserves
Draft internal policy and regulations
Legal text of internal regulations
Organisation of reception for hotel and of-
fices
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 8
CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status
+6 Action Not In Comp- Remarks
months -6 -5 -4 -3 -2 -1 Started Progress leted
Security / fire and emergency instructions
for the hotel
Certificate of safety and hygiene
Negotiation of shop contracts
Define policy on invitations and expenses
for hotel promotion
Transfer of temporary offices to the hotel
Telephone distribution
Room pass reception keys
Spare parts stocks
Maintenance contracts following guarantee
PROJECT: OPENING DATE: DATE: MONTH NO:
EFFECTIVE DATE: Jan-00
Page 9
