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ISO 9001-2015 Cluases

This document outlines the structure and requirements of ISO 9001:2015, which provides the framework for an effective quality management system. It is organized into ten main clauses covering topics such as leadership and commitment, planning, support, operations, performance evaluation, and improvement. Key elements include understanding customer needs and expectations, establishing quality objectives and plans, ensuring adequate resources and competence, controlling documentation, conducting audits and management reviews, and continually improving processes and addressing nonconformities. The standard provides a systematic approach to quality management across an organization.

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7K views1 page

ISO 9001-2015 Cluases

This document outlines the structure and requirements of ISO 9001:2015, which provides the framework for an effective quality management system. It is organized into ten main clauses covering topics such as leadership and commitment, planning, support, operations, performance evaluation, and improvement. Key elements include understanding customer needs and expectations, establishing quality objectives and plans, ensuring adequate resources and competence, controlling documentation, conducting audits and management reviews, and continually improving processes and addressing nonconformities. The standard provides a systematic approach to quality management across an organization.

Uploaded by

manuprbr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ISO 9001:2015

Clauses
4- Context of the
organization

4.1- Understanding the


organization and its
context

4.2- Understanding the


needs and expectations
of interested parties

4.3 - Determining the


scope of the quality
management system

5 - Leadership

-5.1 Leadership and


commitment

6- Planning

6.1 - Actions to address


risks and opportunities

7- Support

8- Operation

7.1 - Resources

5.1.1- Genral

6.1.1- Planning For risks


and opportunities

7.1.1 - General

5.1.2 - Customer focus

6.1.2 - Addressing risks


and opportunities

7.1.2- People

7.1.3- Infrastructure
5.2- Policy
4.4 - Quality
management system
and its processes

4.4.1 Establishing QMS


System

6.2 - Quality objectives


and planning to achieve
them

5.2.1- Establishing the


quality policy

6.2.1- Establish quality


objectives

5.2.2- Communicating
the quality policy

6.2.2 Planning To
achieve quality
objectives

4.4.2- Record control

5.3- Organizational
roles, responsibilities
and authorities

6.3 Planning of
changes

7.1.4 - Enviroment for the


operation of process

7.1.5 - Monitoring and measuring


resources

9 - Performance evaluation

8.1- Operational planning and control

8.2- Requirements for products and services

10- Improvement

9.1- Monitoring, Measurement,analysis


and evaluation

10.2- Nonconformity and


corrective action

9.1.1- General

8.2.1- Customer
communication

9.1.2- Customer
satisfaction

8.2.2- Determining the


requirements for products

9.1.3- Analysis and


evaluation

8.2.3- Review of the


requirements for products
8.2.3.1- Review
requirements before
committing

10.1 - General

10.2.1 - Control of non


conformity

10.2.2 - Documented
information
9.2- Internal audit

10.3- Continual improvement


9.2.1 Audit Program
objectives

8.2.3.2 - Documented
information
7.1.5.1- General

7.1.5.2- Measurement
traceability

9.2.2 - Audit Planning


8.2.4- Changes to
requirements for products

8.3- Design and development of products


and services
7.1.6- Organizational knowledge
8.3.1- General

7.2- Competence

8.3.2- Design and


development planning

8.3.3- Design and


development inputs

9.3- Management review

9.3.1- General

7.3- Awareness
8.3.4- Design and
development controls

7.4- Communication

8.3.5- Design and


development outputs

9.3.2- Management
review inputs

9.3.3- Management
review outputs

8.3.6- Design and


development changes
7.5- Documented information

8.4 control of externally provided process,


products and services
7.5.1 - General
8.4.1- General

7.5.2- Creating and updating


8.4.2- Type and extent of
control
7.5.3 -Control of Documented
information
8.4.3- Information for external
providers

7.5.3.1- Control Check


points
-7.5.3.2 Details of
Documented info.
control

8.5- Production and service provision

8.5.1- Control of production


and service provision

8.5.2- Identification and


traceability
8.5.3- Property belonging to
customers or external
providers
8.5.4- Preservation

8.5.5 - Post delivery activities

8.5.6- Control of changes

8.6- Release of products and services

8.7- Control of non conforming outputs

8.7.1- Identification & control


of non conforming out put
8.7.2- Documented
information

Note: Colors indicate nothing just highlight main sub clauses

ACROW QA Team

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