CIL Level Position : Finance - Sr.
Associate : C & F
QUADRANT
KRA
KPI
KPIDEFINITION
MEASUREMENTFORMULA
Measures the profit margin generated per tonne of coal against the budgeted profit
per tonne of coal
Finance
Super
ordinate
Goal
Following rating scale to be adhered :
Profit
variance 5-100% and above achievement
per tonne
4-Between 86%-99% achievement
3-Between 76%-85% achievement
2-Between 61%-75% achievement
1-Below 61% achievement
Actual profit per tonne x 100
Budgeted profit per tonne
Measures whether there is any delay in clearance of goods from customs area due
to delay in payment of customs duty, port charges etc.
Finance
Cost
incurred
due to delay in
Cost control clearance
of
goods
from
customs area
Following rating scale to be adhered :
5- No instance of cost incurred due to delay in clearance
4- 1 instance of cost incurred due to delay in clearance
3- 2 instances of cost incurred due to delay in clearance
2- 3 instances of cost incurred due to delay in clearance
1- More than 3 instances of cost incurred due to delay in clearance
No. of cases of penalty, charges
paid on account of delay in
payment to appropriate authorities
Measures % of cases where bills have been passed/actioned within the specified
period after receipt of bills from vendors/contractors/ concerned department
Customer
Following rating scale to be adhered :
External
Passing
of
5- If percentage is 99%-100%
customer
vendor/contractor
4- If percentage is between 97%-98%
satisfaction bills
3- If percentage is between 95%-96%
2- If percentage is between 93%-94%
1- If percentage is below 93%
No. of bills passed/ actioned timely
x 100
Total no. of bills received during
the year
CIL Level Position : Finance - Sr. Associate : C & F
QUADRANT
KRA
KPI
Customer
External
Tendering
customer
process
satisfaction
Process
Super
ordinate
Goal
KPIDEFINITION
MEASUREMENTFORMULA
Measures the efficiency of Tender Committee members in completing the No. of tender phases completed on
tendering process within the specified period.
time x 100
Total no. of tender phases handled
Note: A tendering process may have say 6 phases:
during the period
1. Receipt of approved indent to tender opening,
2. Tender opening to final technical scrutiny,
Following rating scale to be
3. Final tender scrutiny to final commercial scrutiny,
adhered :
4. Technical Committee Review (TCR) for Price Bid Opening to Finalization of TCR 5- If percentage is between 96%for Price Bid Opening,
100%
5. Price Bid Opening to Final Technical Committee Review (TCR),
4- If percentage is between 91%6. Final Technical Committee Review (TCR) to Placement of Order.
95%
If a member is involved in only say one phase of the tendering process, then his 3- If percentage is between 86%efficiency shall be evaluated for completing that particular phase of tender only. 90%
Also all the members of that phase shall have joint responsibility for timely closure 2- If percentage is between 81%of that phase.
85%
1- If percentage is below 81%
Measures the actual quantity of coal produced for the organisation vs target
Following rating scale to be adhered :
5-If the actual coal production is 91% or above the target
Coal Production
4-If the actual coal production is between 81% to 90% of the target
Achievement %
3-If the actual coal production is between 71% to 80% of the target
2-If the actual coal production is between 61% to 70% of the target
1-If the actual coal production is less than or equal to 60% of the target
Actual coal production x 100
Coal production target
Measures % of cases where tax payment has been made within the prescribed
timeline
Process
Following rating scale to be adhered :
Regulatory Timely payment 5-100% achievement
compliance of tax liability
4-Between 96%-99% achievement
3-Between 91%-95% achievement
2-Between 86%-90% achievement
1-Below 86% achievement
No. of cases of timely tax payment
x 100
Total no. of cases of tax payment
during the year
CIL Level Position : Finance - Sr. Associate : C & F
QUADRANT
KRA
KPI
KPIDEFINITION
MEASUREMENTFORMULA
Measures % of cases where statutory returns/ documents were filed by the
scheduled date
Process
Following rating scale to be adhered :
Timely filing of
Regulatory
5- If percentage is 100%
statutory returns/
compliance
4- If percentage is between 98%-99%
documents
3- If percentage is between 96%-97%
2- If percentage is between 94%-95%
1- If percentage is below 94%
No. of statutory returns/documents
filed on time x 100
Total
no.
of
statutory
returns/documents filed during the
year
Step1: Calculate the rating for
Measures whether reconciliation statements (of transactions between CIL &
each statement depending upon
subsidiaries) were prepared within the specified date
the day of preparation
Process
Financial
reporting
Timely
reconciliation
interdepartmental
transactions
of
Following rating scale to be adhered :
5 - Statements prepared on or before the target date
4 - Delay by 1 day
3 - Delay by 2 days
2 - Delay by 3 days
1 - Delay by more than 3 days
Step2:
Sum of ratings arrived at for all the
reconciliation statements prepared
during the year x KPI weightage
5 x Total no. of reconciliation
statements prepared during the
year
Measures % of cases where debit/ credit notes related to subsidiaries/ areas were
raised within the specified period
Process
Financial
reporting
Timeliness
raising
notes
in Following rating scale to be adhered :
dr/cr 5- If percentage is 100%
4- If percentage is between 98%-99%
3- If percentage is between 96%-97%
2- If percentage is between 94%-95%
1- If percentage is below 94%
No. of dr/cr notes timely raised x
100
Total no. of dr/cr notes raised
during the year
CIL Level Position : Finance - Sr. Associate : C & F
QUADRANT
KRA
KPI
KPIDEFINITION
MEASUREMENTFORMULA
Measures % of cases where reply to CAG audit queries or paras was submitted
within the specified period
Internal
controls
Process
Following rating scale to be adhered :
Timely reply to
5- If percentage is 100%
CAG
audit
4- If percentage is between 96%-99%
queries/ paras
3-If percentage is between 91%-95%
2- If percentage is between 86%-90%
1- If percentage is less than 86%
No. of cases where replies timely
submitted x 100
Total no. of cases where replies
required to be submitted
Measures the % of cases where MIS reports were timely submitted.
Timely
Managemen
submission
t information
MIS reports
Process
Note: MIS reports shall include reports for GM Coordination meeting with
CMD, Board note or any other MIS report required to be submitted from time
to time.
No. of MIS reports timely submitted
x100
of Following rating scale to be adhered :
Total no. of MIS reports submitted
5-100% achievement
during the year
4-Between 96%-99% achievement
3-Between 91%-95% achievement
2-Between 86%-90% achievement
1-Below 86% achievement
A measure to ensure that the work procedure is documented in black & white and
updated regularly (atleast half yearly) to ensure that the roles are clear and
understandable by others and any new joinee can perform the job with good
understanding by referring to the documented work procedures
Learning
Growth
&
Process
Documentation of Following rating scale to be adhered :
improvemen
work procedures 5- If 100% of key activities of the position documented and updated
t
4- If percentage is between 81 %-90%
3-If percentage is between 71%-80%
2- If percentage is between 60%-70%
1- If percentage is less than 60%
Extent
of
work
procedures
documented and updated
CIL Level Position : Finance - Sr. Associate : C & F
QUADRANT
KRA
KPI
KPIDEFINITION
MEASUREMENTFORMULA
Measures the number of mandays spent on training by each individual relative to
the nominated mandays to be spent on training
Learning
Growth
Learning
Growth
&
&
Mandays
of
Knowledge
training
enhanceme
undergone
by
nt
each individual
Knowledge
Sharing
enhanceme
learning
nt
OVERALLWEIGHTAGE
Following rating scale to be adhered :
5- If percentage is 91% and above
4- If percentage is between 81 %-90%
3-If percentage is between 71%-80%
2- If percentage is between 50%-70%
1- If percentage is less than 50%
Measures number of cases when own learning (from trainings attended or received
or otherwise) were shared with the team members or members of other department
of
Following rating scale to be adhered :
5 - If atleast one training session held
1 - If no training session held
Actual
mandays
spent
on
training/Total mandays nominated
for training*100
No. of sessions held to share the
learning
with
finance
team
members
KRAGOALSETTINGSECTIONHODC&F
Quadrant
KRA
KPI
KPI Definition
Measurement Formula
ProfitVariance
pertonne
Measurestheprofitmargingeneratedpertonneofcoalagainstthebudgeted
profitpertonneofcoal
Followingratingscaletobeadhered:
5100%andaboveachievement
4Between86%99%achievement
3Between76%85%achievement
2Between61%75%achievement
1Below60%achievement
ActualProfitpertonne/Budgeted
Profitpertonne*100
Superodinat
eGoals
Financial
Customs
Clearance
TimelinesIndex
Clearance
Index
Measureswhetherthereisanydelayinclearanceofgoodsfromcustomsareadue
todelayinpaymentofcustomsduty,portchargesetc.
Followingratingscaletobeadheredforrating:
5Ifthenumberofinstancesofinterest/penalties/fineimposedis"0"
4Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"5"
3Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"10"
Numberofinstancesof
2Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"15"
1Ifthenumberofinstancesofinterest/penalties/fineimposedismorethan"15" interest/penalties/finesimposed
KRAGOALSETTINGSECTIONHODC&F
Quadrant
KRA
Bill
Clearance
rate
Customers
Report&
MIS
KPI
KPI Definition
Measurement Formula
BillClearance
Measuresthetimelyclearanceofcustombills(Benchmark7workingdaysfrom
receiptofbill)
Followingratingscaletobeadheredforrating:
5Ifthepercentageofclearancewithinbenchmarknormsismorethan90%
4Ifthepercentageofclearancewithinbenchmarknormsisbetween80%89%
3Ifthepercentageofclearancewithinbenchmarknormsisbetween70%79%
2fthepercentageofclearancewithinbenchmarknormsisbetween60%69%
1Ifthepercentageofclearancewithinbenchmarknormsislessthan60%
Noofinstancesofclearanceof
custombillswithinbenckmark
norms/Noofinstancesofof
clearanceofcustombills*100
Report&MIS
Measuresthetimelyfilingofstatutoryreturns/documents
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionis100%
4Ifthepercentageoftimelysubmissionisbetween90%99%
3Ifthepercentageoftimelysubmissionisbetween80%89%
2Ifthepercentageoftimelysubmissionisbetween70%79%
1Ifthepercentageoftimelysubmissionislessthan70%
Noofstatutoryreturnssubmitted
ontime/Totalnoofstatutory
returnsactuallysubmitted*100
KRAGOALSETTINGSECTIONHODC&F
Quadrant
KRA
Query
Resolution
KPI
KPI Definition
Measurement Formula
Measuresthenumberofparliamentquestions/RTIrepliedintimerelativetototal
numberofparliamentquestions/RTIreplied.Followingscaletobeadheredtofor
rating:
5ifthenumberofparliamentquestions/RTIrepliedontimeis91%oraboveofthe
total
Numberofparliament
Timelyreplyto 4ifthenumberofparliamentquestions/RTIrepliedontimeisbetween81to90%
questions/RTIrepliedintime/
ofthetotal
parliament
Totalnumberofparliament
questions/RTI 3ifthenumberofparliamentquestions/RTIrepliedontimeisbetween71to80%
questions/RTIreplied*100
ofthetotal
2ifthenumberofparliamentquestions/RTIrepliedontimeisbetween61to70%
ofthetotal
1ifthenumberofparliamentquestions/RTIrepliedontimeislessthan60%ofthe
total
Superodinat
Measurestheactualproductionagainstthetargetproduction
eGoal
Followingratingscaletobeadhered:
5100%andaboveachievement
CoalProduction
Actualcoalproduction/Targetcoal
4Between86%99%achievement
Achievement%
production*100
3Between76%85%achievement
2Between61%75%achievement
1Below60%achievement
Measuresthetimelyreceiptofclearanceofgoodsfromcustomsarea(Benchmark
forcustomerclearancetimelinesTobeinternallydecided)
Followingscaletobeadheredtoforrating:
Customs
5Ifthenumberofinstancesofdelayis"0"
Noofinstancesofdelayindays
Clearance
4Ifthenumberofinstancesofdelayislessthan"5"
TimelinesIndex
3Ifthenumberofinstancesofdelayislessthan"10"
2Ifthenumberofinstancesofdelayislessthan"15"
1Ifthenumberofinstancesofdelayismorethan"15"
KRAGOALSETTINGSECTIONHODC&F
Quadrant
KRA
Process
Improveme
nt
InternalProc
KPI
KPI Definition
Measurement Formula
Submissionof
debitmemos
Measuresthetimelinessinraisingdebitmemosforsubsidiaries(BenchmarkTobe
internallydecided)
Followingscaletobeadheredtoforrating:
Noofinstancesoftimelyin
5Ifthepercentageoftimelysubmissionismorethan95%
submissionofdebitmemos/Total
4Ifthepercentageoftimelysubmissionisbetween94%80%
noofdebitmemossubmitted*100
3Ifthepercentageoftimelysubmissionisbetween79%70%
2Ifthepercentageoftimelysubmissionisbetween69%60%
1Ifthepercentageoftimelysubmissionislessthan60%
Measuresthetimelyreconciliationoftransactionsrelatedtosubsidiaries
(BenchmarkTodecidethedateforreconciliationoftransaction)
Followingscaletobeadheredtoforrating:
5Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin
agreedtimelines
4Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin7
Reconcilationof
Delayindays
daysoflapseofagreedtimelines
Transaction
3Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin15
daysoflapseofagreedtimelines
2Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin21
daysoflapseofagreedtimelines
1Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedbeyond
21daysoflapseofagreedtimelines
Documentation
Measurestheavaiabilityofallrelevantdocumentforthepurposeofcustom
clearance
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionismorethan95%
4Ifthepercentageoftimelysubmissionisbetween94%80%
3Ifthepercentageoftimelysubmissionisbetween79%70%
2Ifthepercentageoftimelysubmissionisbetween69%60%
1Ifthepercentageoftimelysubmissionislessthan60%
Noofcasesofdelayincustom
clearanceduetononavailabiltyof
documents/Totalnoofcutome
clearance*100
KRAGOALSETTINGSECTIONHODC&F
Quadrant
KRA
KPI
KPI Definition
Measuresthepercentageofemployeeswhofilledgoalsheetsatthestartofthe
yearwithinthestipulatedtimeframeoutofthetotalnumberofemployeeswho
arerequiredtofillupthegoalsheets
Performance
Followingratingscaletobeadheredforrating:
AppraisalGoal 5Ifpercentageis100%
4Ifpercentageisbetween95%99%
Setting
3Ifpercentageisbetween91%94%
Monitoring
2Ifpercentageisbetween81%90%
team's
1Ifpercentageislessthan80%
performanc
Measurestheproportionofemployeeperformanceappraisalscompletedas
e
schedule(attheendofyear)fromthetotalappraisalsdue
Followingratingscaletobeadheredforrating:
Performance
5Ifpercentageis100%
AppraisalTimely
4Ifpercentageisbetween95%99%
Completion
3Ifpercentageisbetween91%94%
2Ifpercentageisbetween81%90%
1Ifpercentageislessthan80%
Measurement Formula
Numberofofficerswhosegoal
settingwasdonewithindue
date/Totalnumberofofficers*100
Numberofofficerswhowere
appraisedwithinduedate/Total
numberofofficers*100
Skill
Developmen NewInitatives
t
MeasuresthenumberofinitativestoincreasetheefficiencyofC&FDepartment
Followingratingscaletobeadheredforrating:
5Ifpercentageis100%
4Ifpercentageisbetween75%99%
3Ifpercentageis50%74%
2Ifpercentageis49%25%
1Ifpercentageislessthan25%
Actualnoofinitatives
undertaken/Targetnoof
initatives*100
Updationof
employeeskill
Measuresthepercentageofemployeessentfortrainingagainstthenumberof
requestfornominationreceivedfortraining.Followingratingscaletobeadhered
forrating:
5Ifpercentageis91%andabove
4Ifpercentageisbetween81%90%
3Ifpercentageisbetween71%80%
2Ifpercentageisbetween50%70%
1Ifpercentageislessthan50%
Numberofemployeesreleasedfor
trainingsbytheHOD/Total
numberofemployeesnominated
fortrainingsbyHRD*100
Learning&
Growth
KRAGOALSETTINGSECTIONSrAssocC&F
Quadrant
KRA
KPI
KPI Definition
Measurement Formula
ProfitVariance
pertonne
Measurestheprofitmargingeneratedpertonneofcoalagainstthebudgeted
profitpertonneofcoal
Followingratingscaletobeadhered:
5100%andaboveachievement
4Between86%99%achievement
3Between76%85%achievement
2Between61%75%achievement
1Below60%achievement
ActualProfitpertonne/Budgeted
Profitpertonne*100
Superodinat
eGoals
Financial
Customs
Clearance
TimelinesIndex
Clearance
Index
Measureswhetherthereisanydelayinclearanceofgoodsfromcustomsarea
duetodelayinpaymentofcustomsduty,portchargesetc.
Followingratingscaletobeadheredforrating:
Numberofinstancesof
5Ifthenumberofinstancesofinterest/penalties/fineimposedis"0"
4Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"5"
interest/penalties/finesimposed
3Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"10"
2Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"15"
1Ifthenumberofinstancesofinterest/penalties/fineimposedismorethan"15"
KRAGOALSETTINGSECTIONSrAssocC&F
Quadrant
KRA
Bill
Clearance
rate
Customers
Report&
MIS
KPI
KPI Definition
Measurement Formula
BillClearance
Measuresthetimelyclearanceofcustombills(Benchmark7workingdaysfrom
receiptofbill)
Followingratingscaletobeadheredforrating:
5Ifthepercentageofclearancewithinbenchmarknormsismorethan90%
4Ifthepercentageofclearancewithinbenchmarknormsisbetween80%89%
3Ifthepercentageofclearancewithinbenchmarknormsisbetween70%79%
2fthepercentageofclearancewithinbenchmarknormsisbetween60%69%
1Ifthepercentageofclearancewithinbenchmarknormsislessthan60%
Noofinstancesofclearanceof
custombillswithinbenckmark
norms/Noofinstancesofof
clearanceofcustombills*100
Report&MIS
Measuresthetimelyfilingofstatutoryreturns/documents
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionis100%
4Ifthepercentageoftimelysubmissionisbetween90%99%
3Ifthepercentageoftimelysubmissionisbetween80%89%
2Ifthepercentageoftimelysubmissionisbetween70%79%
1Ifthepercentageoftimelysubmissionislessthan70%
Noofstatutoryreturnssubmitted
ontime/Totalnoofstatutory
returnsactuallysubmitted*100
KRAGOALSETTINGSECTIONSrAssocC&F
Quadrant
KRA
Query
Resolution
KPI
KPI Definition
Measurement Formula
Measuresthenumberofparliamentquestions/RTIrepliedintimerelativetototal
numberofparliamentquestions/RTIreplied.Followingscaletobeadheredtofor
rating:
5ifthenumberofparliamentquestions/RTIrepliedontimeis91%oraboveof
thetotal
Numberofparliament
Timelyreplyto 4ifthenumberofparliamentquestions/RTIrepliedontimeisbetween81to
questions/RTIrepliedintime/
parliament
90%ofthetotal
Totalnumberofparliament
questions/RTI 3ifthenumberofparliamentquestions/RTIrepliedontimeisbetween71to
questions/RTIreplied*100
80%ofthetotal
2ifthenumberofparliamentquestions/RTIrepliedontimeisbetween61to
70%ofthetotal
1ifthenumberofparliamentquestions/RTIrepliedontimeislessthan60%of
thetotal
Superodinat
Measurestheactualproductionagainstthetargetproduction
eGoal
Followingratingscaletobeadhered:
5100%andaboveachievement
CoalProduction
Actualcoalproduction/Targetcoal
4Between86%99%achievement
Achievement%
production*100
3Between76%85%achievement
2Between61%75%achievement
1Below60%achievement
Measuresthetimelyreceiptofclearanceofgoodsfromcustomsarea(Benchmark
forcustomerclearancetimelinesTobeinternallydecided)
Followingscaletobeadheredtoforrating:
Customs
5Ifthenumberofinstancesofdelayis"0"
Clearance
Noofinstancesofdelayindays
4Ifthenumberofinstancesofdelayislessthan"5"
TimelinesIndex
3Ifthenumberofinstancesofdelayislessthan"10"
2Ifthenumberofinstancesofdelayislessthan"15"
1Ifthenumberofinstancesofdelayismorethan"15"
KRAGOALSETTINGSECTIONSrAssocC&F
Quadrant
KRA
Internal
Process
Process
Improveme
nt
KPI
KPI Definition
Measurement Formula
Submissionof
debitmemos
Measuresthetimelinessinraisingdebitmemosforsubsidiaries(BenchmarkTo
beinternallydecided)
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionismorethan95%
4Ifthepercentageoftimelysubmissionisbetween94%80%
3Ifthepercentageoftimelysubmissionisbetween79%70%
2Ifthepercentageoftimelysubmissionisbetween69%60%
1Ifthepercentageoftimelysubmissionislessthan60%
Noofinstancesoftimelyin
submissionofdebitmemos/Total
noofdebitmemossubmitted*100
Measuresthetimelyreconciliationoftransactionsrelatedtosubsidiaries
(BenchmarkTodecidethedateforreconciliationoftransaction)
Followingscaletobeadheredtoforrating:
5Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin
agreedtimelines
4Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin7
Reconcilationof
daysoflapseofagreedtimelines
Delayindays
Transaction
3Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin
15daysoflapseofagreedtimelines
2Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin
21daysoflapseofagreedtimelines
1Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedbeyond
21daysoflapseofagreedtimelines
KRAGOALSETTINGSECTIONSrAssocC&F
Quadrant
KRA
KPI
KPI Definition
Measurement Formula
Documentation
Measurestheavaiabilityofallrelevantdocumentforthepurposeofcustom
clearance
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionismorethan95%
4Ifthepercentageoftimelysubmissionisbetween94%80%
3Ifthepercentageoftimelysubmissionisbetween79%70%
2Ifthepercentageoftimelysubmissionisbetween69%60%
1Ifthepercentageoftimelysubmissionislessthan60%
Noofcasesofdelayincustom
clearanceduetononavailabiltyof
documents/Totalnoofcutome
clearance*100
Skill
Developme NewInitatives
nt
Learning&
Growth
Updationof
employeeskill
MeasuresthenumberofinitativestoincreasetheefficiencyofC&FDepartment
Followingratingscaletobeadheredforrating:
5Ifpercentageis100%
Actualnoofinitatives
4Ifpercentageisbetween75%99%
undertaken/Targetnoof
3Ifpercentageis50%74%
initatives*100
2Ifpercentageis49%25%
1Ifpercentageislessthan25%
Measuresthepercentageofemployeessentfortrainingagainstthenumberof
requestfornominationreceivedfortraining.Followingratingscaletobeadhered
forrating:
5Ifpercentageis91%andabove
4Ifpercentageisbetween81%90%
3Ifpercentageisbetween71%80%
2Ifpercentageisbetween50%70%
1Ifpercentageislessthan50%
Numberofemployeesreleasedfor
trainingsbytheHOD/Total
numberofemployeesnominated
fortrainingsbyHRD*100
KRAGOALSETTINGSECTIONSrAssocExcavation
KPI
Quadrant
KRA
ProfitVariance
pertonne
Superodinat
eGoals
Customs
Clearance
TimelinesIndex
Financial
Clearance
Index
KPI Definition
Measurement Formula
Measurestheprofitmargingeneratedpertonneofcoalagainstthebudgeted
profitpertonneofcoal
Followingratingscaletobeadhered:
5100%andaboveachievement
4Between86%99%achievement
3Between76%85%achievement
2Between61%75%achievement
1Below60%achievement
Measureswhetherthereisanydelayinclearanceofgoodsfromcustomsareadue
todelayinpaymentofcustomsduty,portchargesetc.
Followingratingscaletobeadheredforrating:
5Ifthenumberofinstancesofinterest/penalties/fineimposedis"0"
4Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"5"
3Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"10"
2Ifthenumberofinstancesofinterest/penalties/fineimposedislessthan"15"
1Ifthenumberofinstancesofinterest/penalties/fineimposedismorethan"15"
ActualProfitpertonne/Budgeted
Profitpertonne*100
Numberofinstancesof
interest/penalties/finesimposed
KRAGOALSETTINGSECTIONSrAssocExcavation
KPI
Quadrant
KRA
KPI Definition
Measurement Formula
BillClearance
Measuresthetimelyclearanceofcustombills(Benchmark7workingdaysfrom
receiptofbill)
Followingratingscaletobeadheredforrating:
5Ifthepercentageofclearancewithinbenchmarknormsismorethan90%
4Ifthepercentageofclearancewithinbenchmarknormsisbetween80%89%
3Ifthepercentageofclearancewithinbenchmarknormsisbetween70%79%
2fthepercentageofclearancewithinbenchmarknormsisbetween60%69%
1Ifthepercentageofclearancewithinbenchmarknormsislessthan60%
Noofinstancesofclearanceof
custombillswithinbenckmark
norms/Noofinstancesofof
clearanceofcustombills*100
Report&MIS
Measuresthetimelyfilingofstatutoryreturns/documents
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionis100%
4Ifthepercentageoftimelysubmissionisbetween90%99%
3Ifthepercentageoftimelysubmissionisbetween80%89%
2Ifthepercentageoftimelysubmissionisbetween70%79%
1Ifthepercentageoftimelysubmissionislessthan70%
Noofstatutoryreturnssubmitted
ontime/Totalnoofstatutory
returnsactuallysubmitted*100
Bill
Clearance
rate
Customers
Report&
MIS
KRAGOALSETTINGSECTIONSrAssocExcavation
KPI
Quadrant
KRA
KPI Definition
Timelyreplyto
parliament
questions/RTI
Measuresthenumberofparliamentquestions/RTIrepliedintimerelativetototal
numberofparliamentquestions/RTIreplied.Followingscaletobeadheredtofor
rating:
5ifthenumberofparliamentquestions/RTIrepliedontimeis91%oraboveof
thetotal
4ifthenumberofparliamentquestions/RTIrepliedontimeisbetween81to90%
Query
ofthetotal
Resolution
3ifthenumberofparliamentquestions/RTIrepliedontimeisbetween71to80%
ofthetotal
2ifthenumberofparliamentquestions/RTIrepliedontimeisbetween61to70%
ofthetotal
1ifthenumberofparliamentquestions/RTIrepliedontimeislessthan60%of
thetotal
CoalProduction Measurestheactualproductionagainstthetargetproduction
Achievement% Followingratingscaletobeadhered:
5100%andaboveachievement
Superodinat
4Between86%99%achievement
eGoal
3Between76%85%achievement
2Between61%75%achievement
1Below60%achievement
Customs
Measuresthetimelyreceiptofclearanceofgoodsfromcustomsarea(Benchmark
Clearance
forcustomerclearancetimelinesTobeinternallydecided)
TimelinesIndex Followingscaletobeadheredtoforrating:
5Ifthenumberofinstancesofdelayis"0"
4Ifthenumberofinstancesofdelayislessthan"5"
3Ifthenumberofinstancesofdelayislessthan"10"
2Ifthenumberofinstancesofdelayislessthan"15"
1Ifthenumberofinstancesofdelayismorethan"15"
Measurement Formula
Numberofparliament
questions/RTIrepliedintime/
Totalnumberofparliament
questions/RTIreplied*100
Actualcoalproduction/Targetcoal
production*100
Noofinstancesofdelayindays
KRAGOALSETTINGSECTIONSrAssocExcavation
KPI
Quadrant
KRA
KPI Definition
Measurement Formula
Measuresthetimelinessinraisingdebitmemosforsubsidiaries(BenchmarkTobe Noofinstancesoftimelyin
submissionofdebitmemos/Total
internallydecided)
noofdebitmemossubmitted*100
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionismorethan95%
4Ifthepercentageoftimelysubmissionisbetween94%80%
3Ifthepercentageoftimelysubmissionisbetween79%70%
2Ifthepercentageoftimelysubmissionisbetween69%60%
1Ifthepercentageoftimelysubmissionislessthan60%
Reconcilationof Measuresthetimelyreconciliationoftransactionsrelatedtosubsidiaries
Delayindays
Transaction
(BenchmarkTodecidethedateforreconciliationoftransaction)
Process
Followingscaletobeadheredtoforrating:
Improveme
5Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin
nt
agreedtimelines
4Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin7
daysoflapseofagreedtimelines
3Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin15
nternalProces
daysoflapseofagreedtimelines
2Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedwithin21
daysoflapseofagreedtimelines
1Ifthereconciliationoftransactionsrelatedtosubsidiariesiscompletedbeyond
21daysoflapseofagreedtimelines
Submissionof
debitmemos
KRAGOALSETTINGSECTIONSrAssocExcavation
KPI
Quadrant
KRA
KPI Definition
Documentation
Measurestheavaiabilityofallrelevantdocumentforthepurposeofcustom
clearance
Followingscaletobeadheredtoforrating:
5Ifthepercentageoftimelysubmissionismorethan95%
4Ifthepercentageoftimelysubmissionisbetween94%80%
3Ifthepercentageoftimelysubmissionisbetween79%70%
2Ifthepercentageoftimelysubmissionisbetween69%60%
1Ifthepercentageoftimelysubmissionislessthan60%
Performance
Measuresthepercentageofemployeeswhofilledgoalsheetsatthestartofthe
AppraisalGoal yearwithinthestipulatedtimeframeoutofthetotalnumberofemployeeswho
Setting
arerequiredtofillupthegoalsheets
Monitoring
Followingratingscaletobeadheredforrating:
team's
5Ifpercentageis100%
performanc
4Ifpercentageisbetween95%99%
e
3Ifpercentageisbetween91%94%
2Ifpercentageisbetween81%90%
1Ifpercentageislessthan80%
Performance
Measurestheproportionofemployeeperformanceappraisalscompletedas
AppraisalTimely schedule(attheendofyear)fromthetotalappraisalsdue
Completion
Followingratingscaletobeadheredforrating:
5Ifpercentageis100%
4Ifpercentageisbetween95%99%
3Ifpercentageisbetween91%94%
2Ifpercentageisbetween81%90%
1Ifpercentageislessthan80%
Measurement Formula
Noofcasesofdelayincustom
clearanceduetononavailabiltyof
documents/Totalnoofcutome
clearance*100
Numberofofficerswhosegoal
settingwasdonewithindue
date/Totalnumberofofficers*100
Numberofofficerswhowere
appraisedwithinduedate/Total
numberofofficers*100
KRAGOALSETTINGSECTIONSrAssocExcavation
KPI
Quadrant
KRA
KPI Definition
NewInitatives
MeasuresthenumberofinitativestoincreasetheefficiencyofC&FDepartment Actualnoofinitatives
Followingratingscaletobeadheredforrating:
undertaken/Targetnoof
5Ifpercentageis100%
initatives*100
4Ifpercentageisbetween75%99%
3Ifpercentageis50%74%
2Ifpercentageis49%25%
1Ifpercentageislessthan25%
Updationof
employeeskill
Measuresthepercentageofemployeessentfortrainingagainstthenumberof
requestfornominationreceivedfortraining.Followingratingscaletobeadhered
forrating:
5Ifpercentageis91%andabove
4Ifpercentageisbetween81%90%
3Ifpercentageisbetween71%80%
2Ifpercentageisbetween50%70%
1Ifpercentageislessthan50%
Skill
Developme
nt
Learning&
Growth
Measurement Formula
Numberofemployeesreleasedfor
trainingsbytheHOD/Total
numberofemployeesnominated
fortrainingsbyHRD*100
