Rimage Advanced Setup

Guide
This document provides the general information needed to configure the Rimage Server (the PC
that is physically connected to the Rimage autoloader) and client applications to process orders
on an existing network. The most common networking scenarios are described in this guide.

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Rimage Advanced Setup Guide

Support information
US, Asia/Pacific, Mexico/Latin America

Europe

Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services

Rimage Europe GmbH

Hans-Bckler-Strae 7
63128 Dietzenbach, Germany
Tel: +49-(0) 6074-8521-0
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Select the appropriate Support link
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email Rimage Services at [email protected].

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Contents

Contents
Introduction ...................................................................................... 1
Prerequisites..................................................................................... 2
Set up and connect the Rimage autoloader and printer to the Rimage Server ..... 2
Activate your software ........................................................................................... 2
Meet all the basic requirements ............................................................................ 2

Setup scenarios................................................................................ 4
Stand alone configuration ................................................................................5
Install a single Rimage autoloader system on an existing Workgroup network
environment........................................................................................................... 5

System performance configuration ..................................................................6

Install a single Rimage system with the Rimage System Folder located on a
separate server ..................................................................................................... 6

Install a Rimage embedded product on an existing workgroup network..........8

Use Remote Desktop to administrate the Rimage embedded product ................. 8

Install client applications ................................................................................10

Connect multiple Rimage Servers to a single Rimage Messaging Server.....12
Connect additional clients to the Rimage Messaging Server.........................13
Rimage client applications on a Macintosh computer ..................................15
Macintosh setup requirements ............................................................................ 16
Create and mount a volume folder ...................................................................... 18
Change the Rimage System Folder location....................................................... 20
Set up and install the Rimage client application on the Macintosh computer ..... 21

RimageServices account information .......................................... 22

Change the default password on your RimageServices account...................23
Change the default username on your RimageServices account ..................24
Set up the Rimage Server ................................................................................... 24
Set up client PCs and File Servers...................................................................... 25
Disable the default RimageServices account...................................................... 25

Set up a Domain authenticated network........................................................26

Set up the domain account.................................................................................. 26
Set up the Rimage Server ................................................................................... 26
Set up client PCs and File Servers...................................................................... 28
Disable the default RimageServices account...................................................... 28

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Introduction

Introduction
- Important: This document is intended only for persons with advanced networking
experience.
This document provides the general information needed to configure the Rimage Server (the PC
that is physically connected to the Rimage autoloader) and client applications to process orders
on an existing network. The most common networking scenarios are described in this guide.
The Rimage Messaging System communicates order requests, completion notices and error
messages. The system uses a Messaging Server that forwards the orders to the Imaging and
Production Servers. The Messaging Server runs on the Rimage Server. All client applications and
Production and Imaging Servers must have access to the Messaging Server. The source files
and the Rimage System Folder must be accessible by the clients and the Rimage Server for the
system to work.

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Rimage Advanced Setup Guide

Prerequisites
Before you configure the Rimage Server, ensure that the following processes have been
performed.

Set up and connect the Rimage autoloader and printer to the Rimage Server.

Activate your software.

Meet all basic requirements (described below).

Set up and connect the Rimage autoloader and printer to the Rimage
Server
Set up your Rimage system and install the Rimage software. For more information, refer to the
Setup and Installation Guide included with your Rimage autoloader or printer.

Activate your software

Rimage recommends that you activate your software right away.

 Note: You have up to 30 days to activate the software. Activating the software provides

Rimage with your system information so we can provide you with software updates, critical
information, and faster service.

Meet all the basic requirements

# Tip: You can record source

files from your local hard
drive if you are using the
built-in imaging module of
QuickDisc. If the Use
external Imaging Server
option is enabled, the
RimageServices User
Account will need read
access to the source files.

Operating System
Rimage software versions 5.3 and later are supported only on
the following Windows operating systems:
Windows 2000 Professional with SP4
Windows XP Professional with SP1 or SP2
Rimage software versions 7.0 and later are supported only on
the following Windows operating systems:
Windows 2000 Professional with SP4
Windows XP Professional with SP1 or SP2

 Note: Windows XP

Professional with Service

Pack 2 does not support
peer to peer
authentication with blank
passwords.

Windows 2003 Server

Source Files
Ensure that:

Source files to be recorded are accessible from the Rimage

Server and client applications.

RimageServices user accounts have read access to source

files for both Share and NTFS security permissions.

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Prerequisites

# Tip: The Rimage

software license allows

you to install multiple
client applications in the
building where the
Rimage autoloader is
located.

Share permissions and user accounts

Ensure that:

Share permissions, NTFS file level permissions, and user

accounts are properly configured when client applications
are added to remote computers. Specific information for
each scenario is provided throughout this document.

User accounts running QuickDisc Multi-Platform have read

access for both Share and NTFS security permissions.

 Note: By default, Windows XP Professional applies readonly access on shares when they are first created.

Rimage System Folder

Ensure that the Rimage System Folder is:

Shared.

- Important! The RimageServices user account and

users running QuickDisc Multi-Platform must have Full
Control share access and NTFS permission.

Accessible to the Rimage Server and client applications.

The Rimage System Folder holds all the files required for
an order.

 Note: The default name and location for the Rimage

System Folder is C:\Rimage or D:\Rimage.

# Tip: If you are installing

Rimage software into a

domain environment,
ensure that domain based
group policies allow
access to the Messaging
Server port.

# Tip: Open Rimage

System Manager to verify

if Rimage Messaging
Server and Rimage
Bridge Server are
running. Use the online
help for details.

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Server Software

Messaging Server uses port 2506 as the default port.

- Important! Windows XP Professional Service Pack 2

blocks all unsolicited incoming IP traffic as a default.
Open the port used by the Messaging Server.

Ensure that Rimage Messaging Server and Rimage Bridge

Server are operating on the network.

- Important! Rimage recommends only one Messaging

Server and one Bridge Server to operate on the
network if orders are to be submitted to any Image or
Production Server.

Rimage Advanced Setup Guide

Setup scenarios
This chapter includes example setup scenarios. Some scenarios change the location of the
Rimage System Folder and the location of the client applications. Other examples have multiple
Rimage systems on the same network.
If you are adding a new Rimage Server that has the Rimage Messaging System to a network that
has a Non-Messaging System, Rimage recommends upgrading the Non-Messaging Server to the
latest software version.

Production Server
Imaging Server

Production Server
Imaging Server

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Setup scenarios

Stand alone configuration

Install a single Rimage autoloader system on an existing Workgroup
network environment
All order requests are processed through the client applications on the Rimage Server. The
source files are located on the File Server and the Rimage System Folder is located on the
Rimage Server. You can also add additional computers running client applications to this
configuration.
To install additional clients, refer to Connect additional clients to the Rimage Messaging Server
on page 13.

Rimage Server

File Server
Source Files

Rimage System Folder

Workgroup
Network

If orders are submitted using the QuickDisc application on the Rimage Server, the Rimage
system will function correctly out of the box; otherwise, you must create a user account on the
File Server.
Use this procedure to create a user account.

- Important! In a workgroup environment, the RimageServices account must be created on

every computer that will be interacting with the Rimage system.
1. To create a user account on the File Server, enter information in the following fields.

Username RimageServices

Password password (unless you have changed the default password)

2. Share the source files located on the File Server.

3. Verify that the RimageServices user account has read access to the source files.
4. Verify that the user account logging on to the Rimage Server and submitting jobs has read
access to the source files.

- Important! Rimage recommends that the password on the RimageServices user account
be changed for security reasons. See page 23 for instructions on how to change the
password. If the password is changed, you will need to change the password on all
RimageServices user accounts. In this case, the password would need to be changed on
both the File Server and the Rimage Server.

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Rimage Advanced Setup Guide

System performance configuration

Install a single Rimage system with the Rimage System Folder located on a
separate server
This section discusses the installation of a single Rimage system on an existing Workgroup
network environment. The Rimage System Folder is moved to a separate File Server for
increased performance. Client applications submit orders on the Rimage Server.
To install additional clients, refer to Connect additional clients to the Rimage Messaging Server
on page 13.

# Tip: For optimum performance, the Rimage System Folder and Source Files should reside
on a RAID 0.

Rimage Server
File Server
Rimage System Folder

Network

Production Server
Imaging Server
Bridge Server
Messaging Server

Before you begin:

Set up your Rimage autoloader and Rimage Server.

Gather the following information:

Computer Name of the File Server that will host the Rimage System Folder. Whenever
possible, use DNS names. The IP address can only be used if the IP address does not
change (Static IP).
The username and password of the user that is logged on to the Rimage Server.

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Setup scenarios

1. Configure the File Server.

a. To create the user account on the File Server, enter information in the following fields:

Username RimageServices

Password password (unless you have changed the default password)

 Note: This user account is used by the Rimage server applications, such as

Rimage Messaging Server, Rimage Production Server, Rimage Imaging Server,

and Rimage Bridge Server.

- Important! Rimage recommends that the password on the RimageServices

account be changed for security reasons. See page 23 for instructions to change
the password. If the password is changed, you will need to change the password
on all RimageServices user accounts. In this case, the password would need to
be changed on both the File Server and the Rimage Server.
b. On a drive that has sufficient free space for your disc image files, create a folder named
Rimage.

- Important! This folder must have enough space to hold disc image files and labels.
Full disc image files range from 650 megabytes to 9 gigabytes per disc image.
c.

Share the Rimage folder as Rimage. For details about the share permissions on the
Rimage System Folder, refer to the Meet all basic requirements section on page 2.

d. Create a user account on the File Server with the same username and password as the
user that will be logged on at the Rimage Server and submitting orders.

- Important: Ensure that this user and the RimageServices user account have Full
Control NTFS and Share permissions on the Rimage System Folder.
2. Configure the Rimage Server.
a. Log on to the Rimage Server with Administrator privileges.
b. Navigate to Add/Remove Programs.
c. Select Change on the Rimage Producer or OfficeNet Software Suite.
d. Select the Repair option.
e. At the Repair screen select Next.
f. If necessary, change the Rimage System Folder.
i. Select Custom.
ii. At the Modify Component Selection dialog, select Next.
iii. At the Locate the Computer Running the Rimage Messaging dialog, select Next.
iv. At the Choose the Rimage System Folder dialog, select Browse.
v. Navigate to the computer name of your File Server and select the Rimage Server.
vi. If prompted with a login dialog box, go back to step 1.d. to create the user account.
vii. Select the Rimage share.
viii. Select OK.

 Note: Rimage recommends that you select the location using the Windows My

Network Places option to obtain the UNC path name.

3. To add more clients to the network, proceed to Connect additional clients to the Rimage
Messaging Server on page 13.

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Rimage Advanced Setup Guide

Install a Rimage embedded product on an existing

workgroup network
This section provides the basic steps to configure the embedded PC in the Rimage embedded
product to allow users to submit orders across a network. Rimage embedded products include
the DLN5200, Producer 7100N, and Producer 8100N.

- Important! Rimage recommends having your companys Network Administrator use these
directions as a guide to complete the configuration and software installations.
The embedded PC has the TCP/IP protocol enabled for a DHCP Server. If your network does not
have a DHCP Server, the embedded operating system automatically assigns an IP address in the
address range 169.254.0.1 through 169.254.255.254 and a subnet mask of 255.255.0.0. An
experienced Network Administrator can change the embedded PC to use a static IP address by
connecting to the Rimage embedded product through a Remote Desktop session.

Use Remote Desktop to administrate the Rimage embedded product

To enable and configure the Rimage embedded product through Remote Desktop, you need a
PC with Windows 2000 Professional or Windows XP Professional on the same network as the
Rimage system.
1. Locate the Rimage embedded product under the Disc
Publishers workgroup.
2. To log on as the Administrator, enter the following
information in the fields:
Username: Administrator
Password: password

 Note: If you are using

Windows XP Professional,
you do not need to
download Remote
Desktop. Start with step 4.

Important! The password is case sensitive.

3. Download Remote Desktop (RDP).

a. Go to the Microsoft website and download Remote
Desktop (RDP).
b. Save the file to a PC that is connected to the same
network as the Rimage embedded product.
c. Install the Remote Desktop software.
4. Access Remote Desktop Connections. The Remote
Desktop Connection dialog box displays.

For Windows 2000 Professional, navigate: Start >

Programs > Accessories > Communications > Remote
Desktop Connections.

For Windows XP Professional, navigate: Start > All

Programs > Accessories > Communications > Remote
Desktop Connections.

110721_H

Setup scenarios

# Tip: It may take up to five

minutes for the system to

display the computer
name. If the operator panel
does not display the
computer name within five
minutes (Rimagexxxxxxxx), open and close
the autoloader door to
update the display.

5. Log on to Remote Desktop.

a. Select Options. The Remote Desktop Connection
window expands.
b. In the Computer field, enter the computer name that is
displayed on the operator panel of the Rimage
embedded product.

- Important! Do not enter the ^ symbol. For

example, enter: Rimage-hc6rzz87.
6. Select Connect. A large icon with the PC name displays at
the top of your desktop window. You now have
administrative control over the embedded product.

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Rimage Advanced Setup Guide

Install client applications

You can install multiple client applications on remote workstations (PCs) that share the same
network. To install the Rimage client software, you must be logged on as a local administrator.

- Important: If you have modified the default QuickDisc label templates and the templates are
stored on the network, rename the templates before installing client applications. If you do not
rename the templates, they will be overwritten during the client installation.
1. Install the Rimage client software.
a. From the CD drive, select Setup.exe at the root of the CD.
b. Follow the prompts and select Next, making the following
selections:

c.

 Note: If you are using

static IP addresses, you

can use the IP address.

# Tip:If you receive an

error message after

selecting the computer
name of the Rimage
system, make sure you
added the user account
to the PC with the
Messaging Server.

i.

At the Where is your Rimage System? prompt, select

Attached to another computer.

ii.

Select Typical.

Continue to follow the prompts and select Next, using the

following table to guide you through the software installation.

Prompt

Action

Choose
Destination
Location

When prompted to enter location of the

Messaging Server, enter the computer
name.

# Tip: For a Rimage embedded product,

enter the computer name from the
operator panel of the Rimage
embedded product.

Select a
Printer for CD
Designer

Select the type of printer in the Rimage

system.

Choose
Language

Select the installation language for CD

Designer and select OK.

d. When CD Designer is installed, select Finish.

e. When the InstallShield Wizard has installed the Rimage
Software Suite, select Finish.

10

110721_H

Setup scenarios

2. Install the printer driver.

 Note: If you are using the Prism or Everest printer, follow these
instructions. If you installed the OfficeNet client application, the
required printer driver is automatically installed.

Install the printer driver for the Everest printer.

a. With the Rimage software disc in the PC drive, from
Windows Explorer, navigate: Printer Drivers > Everest2.
b. Run Setup.exe.
c.

When prompted, select Yes.

d. When the installer prompts for the location of the printer,

select File.

Install the printer driver for the Prism printer.

a. From the Windows Taskbar, navigate: Start > Settings >
Printers or Printers and Faxes. The Add Printer Wizard
displays.
b. Select Add Printer and then select Next.
c.

Use the following table to guide you through the printer

driver installation.

# Tip: If the Digital

Signature Not Found
dialog box displays,
select Yes to complete
the installation.

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Dialog

Action

Local or Network
Printer

Select Local printer attached to this

computer.

Select a Printer
Port

Select Local printer.

Install Printer
Software

Select Have Disk.

Install From Disk

Browse and navigate: CD-ROM drive

> Printer Drivers > Prism > Win2K_XP.

d. Continue to follow the prompts and select Next, making the

following selections:
i.

Select Do Not Share this Printer.

ii.

At the prompt to print a test page, select No. Your

Rimage system is ready.

11

Rimage Advanced Setup Guide

Connect multiple Rimage Servers to a single

Rimage Messaging Server
The Rimage Messaging System communicates order requests, completion notices, and error
messages. The system uses a Messaging Server that forwards the orders to the Image and
Production Servers.
This section provides information on installing two or more Rimage systems and connecting all
systems to a single Messaging Server. Before you install the second and subsequent Rimage
Servers, you must complete the process for Performance Configuration on page 6.

Before you begin:

Install the first Rimage system (complete the process for Performance Configuration on page 6.).
1. Connect the second or subsequent Rimage system that you want to connect to the existing
Messaging Server.
2. At the second or subsequent Rimage Server, install the Rimage software.
a. Place the Rimage software disc in the computer CD drive.
b. Use the following table to guide you through the custom installation.

c.

12

Dialog

Action

Where is your Rimage System?

Select Attached to this Computer.

Choose Typical or Custom

Select Custom.

Modify Component Selection

Clear the Messaging Server checkbox.

Locate the Computer Running the

Rimage Messaging

Select Browse and navigate to the Rimage

Server where the Rimage Messaging Server
resides.

Follow the remaining prompts to complete the installation.

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Setup scenarios

Connect additional clients to the Rimage

Messaging Server
This section provides the information on installing and connecting additional clients in an existing
Workgroup network. Before you add the client applications, you must complete the process for
Performance Configuration on page 6.
All order requests are processed on client PCs that are using client applications such as
QuickDisc. The Rimage System Folder can be located on the Rimage Server or on the File
Server. A client computer submits orders to the Messaging Server utilizing the Rimage System
Folder. The Messaging Server is located on the Rimage Server.
Source files are usually on the File Server. If you are using QuickDisc, the source files can be
located on the client computer.
Rimage Server
Rimage System Folder

Workgroup
Network

 Note: You can use the

IP address only if the IP

address is static.

Production Server
Imaging Server
Bridge Server
Messaging Server

1. Install the first Rimage system (complete the process for

Performance Configuration on page 6.)
2. Gather the following information:
The Computer Name (Host Name) of the Rimage
Server (the computer that is running the Rimage
Server applications).
The username and password of the client that sends
orders to the Rimage Server.

- Important: If you have modified the default

QuickDisc label templates and the templates are
stored on the network, rename the label
templates before installing client applications. If
you do not rename the templates, they will be
overwritten during the client installation.

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13

Rimage Advanced Setup Guide

 Note: The setup requires

administrative rights to
be installed.

3. At the Rimage Server, create a user account with the

same username and password as the user that will be
submitting jobs from the client PC.

 Note: Make sure that

you have access to the

Rimage System Folder.

Important!

If you are using the Performance Configuration,

repeat step 3 at the File Server.

If you are using the Performance Configuration,

log on to the File Server instead of the Rimage
Server.

4. At the client computer, log on as a user with

administrative privileges.
5. Open Windows Explorer and navigate to the computer
name of the Rimage Server.
6. Select the computer name and log on if prompted.
7. Install the Producer or OfficeNet Software Suite.
a. Place the Producer or OfficeNet Software Suite disc
in the client computer.
b. Run the setup and select the option for Attached to
Another Computer.
c.

Select Next.

d. Select Typical Install.

e. Select Next.
f.

At the Choose Destination folder dialog, select Next.

g. Use the Browse button to select the computer name

of the Rimage messaging System then click Next.
h. Select your Printer type.

- Important! The printer driver must match the

printer on the Rimage autoloader.

# Tip: If you are using CD Designer as the label

editor, use the Rimage Software Suite disc to
install the printer driver on the client PC.

i.

Select Next.

j.

Continue with the setup using the default settings.

8. When the setup is complete, log off and log back on as

the user that will be using the client applications.

14

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Setup scenarios

Rimage client applications on a Macintosh

computer
This scenario describes the installation of the Rimage client applications on a Macintosh
computer with OS X 10.2/10.3/10.4 connected to a Windows Workgroup environment, where
there are no Macintosh servers on the network. This setup allows the Macintosh to work with an
existing Rimage System in a Workgroup environment.
Before you can install Rimage client applications on a Macintosh computer, you must install a
single Rimage system to enable client addition of client applications as described on page 6.

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15

Rimage Advanced Setup Guide

Macintosh setup requirements

Before you begin, ensure that your system meets the following requirements.

# Tip: If you are using

Windows XP Professional
on the Rimage Server,
you must turn off the Use
Simple File Sharing
feature. Navigate: Tools >
Folder Options > View >
Use Simple File Sharing.

The Macintosh must have OS X 10.2/10.3/10.4 for the Rimage

client applications to operate.

Your Macintosh graphic application must be able to export to

an Acrobat .pdf file.

The Rimage Server must have access to the files that are
selected from QuickDisc Multi-Platform.

The Macintosh computer name must be 16 characters or less

to work with the NetBIOS naming convention.

If you cannot browse to the Macintosh computer name from a

Windows PC, the following IP addresses must be static:

 Note: The

recommended location
for the Rimage System
Folder is on a computer
running Windows,
preferably a server not
located on the Rimage
Server.

# Tip: To select the

 Note: For information

about how to create

and mount a volume
folder, see the process
on page 18.

16

The location of the Rimage System Folder must have a

static IP.
The Rimage Server must have a static IP address.

Users and user permissions must be appropriate.

Windows Sharing option

on the Macintosh,
navigate:
System Preferences >
Sharing > and select
the Windows Sharing
checkbox.

The Macintosh computer must have a static IP address.

The user logged on to the Macintosh must have Full

Control share permissions for the Rimage System Folder.
If the Rimage System Folder is on a Windows computer,
NTFS security permissions must allow the user on the
Macintosh Read/Write permissions for the Rimage System
Folder and all its contents and the Windows firewall must
be turned off.
When a user on the Macintosh wants to record files to a
CD/DVD, the user who is logged on must select only files
from their Home Folder. The users files located under the
Home / Public Folder are the only files shared, unless you
enable the Root account and modify the config files for
Samba. (Public folders under each users home folder are
used to share files among other users. The folders named
Drop Box under the Public folders are used to drop files
and folders to other users.)
Each user on the Macintosh that submits orders to the
Rimage Server must enable the Windows Sharing option.

Mount a volume folder to a Windows shared file. You can

mount a Windows share by using the Finder, or by typing one
of these lines in the Connect to dialog box under the Go menu
option:

smb://computerName/shareName
smb://IP Address/shareName

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Setup scenarios

- Important! If you manually enter the path and choose to use the computer name instead of
the IP address, then you must use the computer name when installing the clients.
If you manually type in the path and choose to use the IP address instead of the computer
name, then you must use the IP address when installing the clients.
If you use the Connect to option under the Go menu and browse to the computer you are
connecting to, you must use the IP address during the installation of the clients.
If you connect to a mounted volume using an IP address or browse to the computer name in
the Connect to server option, you can use a computer name during the installation of the
clients; however, you will need to use the root account to modify the HOSTS file. See page
18 for information about how to modify the HOSTS file. Modifying the HOSTS file only works
when NetInfo is not used to configure the network settings.

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17

Rimage Advanced Setup Guide

Create and mount a volume folder

To record a disc using files from a remote computer, you must mount a volume to a folder under
the users home folder. Use this procedure to create a volume folder.

# Tip: The Terminal

utility is opened from

Utilities.

1.

Create a new folder in your current users home folder.

2.

Run this command from the Terminal utility:

mount9-t9smbfs9//computer2/share9
/users/administrator/share

 Note: Spaces are indicated by the 9 symbol.

After the command runs, the folder that you selected will contain the
files that are on \\computer2\share.

# Tip: Configure the

3.

user permissions so
that a user logging
on from Windows
has permission to
access the new
folder.

Enable the root account.

a. Open the NetInfo program located in the Applications>Utilities

folder.

b. Select the padlock and enter your password.

c.

From the Security menu, select Enable Root User.

d. Enter a strong password for the root account.

e. If desired, you can log off and log back on as the root user.
4.

Modify the Samba config file. The smb.conf file contains information
about how Samba is configured.

a. Set up the required shares in this file.

b. To edit the file, log on as the root user.
c.

From the Finder Go menu, select Go to Folder. The Go to Folder

window opens.

d. In the Go to folder field, enter /etc.

e. Select Go. The etc folder opens.
f.

From the etc folder, open smb.conf using the TextEdit application.

g. Enter the new lines of text as shown in the following example:

Example: Share a folder named mystuff located at the following
location on the hard drive /applications/mystuff using a share
name of mystuff. Enter the following information in the smb.conf file:
[mystuff]
path = /applications/mystuff
public = yes
only guest = no
writable = yes
printable = no

h. Save the modified file. After you reboot the Macintosh, from a
Windows PC you can see a new share named mystuff.

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Setup scenarios

# Tip: If you installed

the Rimage Software

Suite using
computer names
and you are having
trouble, try using the
IP address instead.

5. Modify the Hosts file. The Hosts file is used to map a NetBIOS
ComputerName to an IP address. When a client tries to connect to a
remote computer using a ComputerName, it is able to resolve the
name to a specific IP address.
a. Log on with the root user account.
b. From the Finder Go menu, select Go to Folder. The Go to
Folder window opens.
c.

In the Go to folder field, enter /etc.

d. Select Go. The etc folder opens.

e. From the etc folder, open hosts using the TextEdit application.
f.

On a new line in the file, enter the IP address of the computer,

followed by a space, and then the ComputerName for the IP
address you entered. It should look like this:
202.253.222.1 Server1

6. Save the modified file. When you connect to a computer named

Server1, it will point to the IP address 202.253.222.1.

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Rimage Advanced Setup Guide

Change the Rimage System Folder location

Use this procedure only if you are moving the Rimage System Folder to a different location. If the
Rimage System Folder location does not need to be moved, go to the Set up and install the Rimage
client application on the Macintosh computer section on page 15 to install the Rimage client
application. Use this procedure where there are no Macintosh servers on the network.
Before you begin:
Gather the following information:

The Computer Name (Host Name) of the Rimage Server (the computer that is connected to the
Rimage autoloader and is running the Rimage Server applications such as Rimage Production
Server, Imaging Server, etc.) You can use the IP address only if the IP address is static.

The IP address and Computer Name (Host Name) of the computer running the Rimage
Messaging Server ( in most cases the Rimage Server)

The Windows UNC path to the Rimage System Folder

Example: \\servername\Rimage\

The username and password of the client that sends orders to the Rimage Server

# Tip: If you reinstall

Rimage clients under

a different user
account after you
uninstall the original
user account, you
may need to delete
the Mount file in the
Utility folder to allow
full installation.

1.

Assign the File Server.

a. At the File Server, create a user account with the same username and
password as the account that is logged on to the Rimage Server running
the Rimage Server applications.

b. On a drive that has sufficient free space for your disc image files, create a
folder named Rimage.

c.
2.

 Note: The Rimage

System Folder must

have enough space
to hold disc image
files and labels. Full
disc image files range
from 650 megabytes
to 9 gigabytes per
disc image.

# Tip: This account

requires local
administrative
privileges.

Share the Rimage folder as Rimage.

Assign the Rimage Server.

a.

With the user account that will be logged on to run the Rimage Server
applications (Production Server, Imaging Server, etc.), log on to the
Rimage Server.

b.

Go to Add/Remove Programs.

c.

Select the Change button at the Rimage software suite.

d.

At the Modify, Repair or Remove window, select the Repair option.

e.

Select Next.

f.

At the Choose Typical or Custom window, select Custom.

g.

Select Next.

h.

At the Locate the computer running the Rimage Messaging Server window,
select Next.

i.

At the Rimage System Folder window, select Browse to choose the new
location for the Rimage System Folder.

- Important! To select the location, use the Windows My Network

Places option to get the UNC path name.

j.
3.

20

After selecting the \Rimage\ path, select OK. The new UNC path is
displayed.

Select Next to complete the setup.

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Setup scenarios

Set up and install the Rimage client application on the Macintosh computer

# Tip: Usernames on a
Macintosh are case
sensitive.

1. On the Macintosh computer, create a user account with the

same username and password as the user account that is
logged on and running the Rimage Server applications.
2. Configure the new user on the Macintosh with administrator
privileges and enable the Allow Windows file sharing for this
user option.
3. At the Macintosh computer, log off and then log on as the new
user you just created.
4. Run the Rimage Client Setup on the Macintosh. You will be
asked for the location to the Rimage Messaging Server.
5. When the prompt requests it, enter the Windows UNC path to
the Rimage System Folder.
6. When the prompt requests the host name of the Rimage
Messaging server (Rimage Server), enter it based on how you
mounted the Volume.
7. Follow the prompts to complete the setup.

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Rimage Advanced Setup Guide

RimageServices account information

All default installs of Rimage software suites are configured at the factory with an account set up
for the Rimage Servers. Rimage recommends that you change the password for security
reasons.
The default account information is:

Username RimageServices (not case sensitive)

Password password (case sensitive)

The RimageServices user account for Rimage Servers must have access to all applicable file
locations in order to operate properly. If this account does not have proper access, you will have
difficulty producing discs.
This chapter explains how to change the RimageServices account username and password. The
default installation of the Rimage software allows peer-to-peer authentication for clients
submitting jobs to the Rimage Server.
This chapter also contains the information needed to set up and use domain authentication rather
than peer to peer authentication for clients submitting jobs to the Rimage Server.

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RimageServices account information

Change the default password on your

RimageServices account
 Note: This procedure assumes that the RimageServices account is created on each peer to
peer authenticated PC (the default installation). To create a domain authenticated account,
see page 26.

When the Rimage Software is installed, a default user account is created to make the software
fully functional.

- Important! This default RimageServices account is required for the services to function.
Rimage recommends that you change the password for security purposes. To change the user
account password, you must be logged on as an administrator.
1. Stop all orders and close all Rimage programs.
2. Change the password.
a. Navigate: Control Panel > Administrative Tools > Computer
Management. The Computer Management window opens.
b. In the left panel, navigate: Local Users and Groups > Users.
All local user accounts display in the right panel.
c.

Right-click on the RimageServices account in the right

panel and select Set Password. The Set Password for
RimageServices dialog box opens.

d. Select Proceed.
e. In the New password and Confirm password fields, enter
your new password.
3. Update your applications to use the new password.
a. Place the Rimage software disc in the CD-ROM drive.
b. Create a shortcut from the software suite setup (Setup.exe).
c.

Place the shortcut on the desktop.

d. Right-click on Setup.exe.
e. From the dropdown menu, select Properties.

 Note: After the

password is changed,
you must use the
command line switch
with the new
password any time
that you update or
modify the Rimage
software suite. Save
the shortcut to
removable media for
later use.

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f.

In the Target field, after setup.exe type pwd:yourpassword. (For example:

G:\setup.exe pwd:yourpassword)

 Note: Substitute the (yourpassword) text with the new

password that you created.

g. To save your changes, select OK.

h. On the desktop, select the new shortcut and then Repair.
The Repair function updates all services that use the
RimageServices account.
4. Reboot the computer. The system is ready for operation.

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Rimage Advanced Setup Guide

Change the default username on your

RimageServices account
The default method of software installation creates a local account named RimageServices on
each PC where the Rimage software is installed. Use the following procedure to change the
RimageServices account name.
Before you begin:
1. Install the Rimage Software on Rimage Servers and client PCs.
2. Stop all jobs.
3. Close all Rimage applications on Rimage Servers and client PCs.

Set up the Rimage Server

 Note: You must have administrative privileges to set up the Rimage Server.
1. On the Rimage Server, create an account (username and password) that will be used by the
Rimage services for file access.

- Important! Clear the User must change password at next logon checkbox. If this
checkbox is selected, the Rimage services will not start.
2. Add the account to the Local Administrators group.
3. Change local security policies.
a. Navigate: Start > Control Panel > Administrative Tools > Local Security Policy > Local
Policies > User Rights Assignment.
b. Add the account from step 1 to the Log on as batch job and Log on as a service
policy.

 Note: Security policy changes do not take effect until the next logon.
4. Set the Messaging Server, Imaging Server, and Bridge Server to use the account.

- Important: The following steps apply only to Messaging Server, Imaging Server, and
Bridge Server. To configure the Production Server to use the account, refer to step 5.
a. Navigate: Start > Control Panel > Administrative Tools > Services.
b. Locate each service.
c.

On each Rimage Messaging Server, Rimage Imaging Server, and Rimage Bridge Server:

# Tip: Complete the following steps on Messaging Server first. If Messaging Server
starts, you have completed the process correctly.

i.

Right-click on the service.

ii.

From the dropdown menu, select Properties.

iii. On the Log On tab, enter the username and password for the account.
iv. Start the service.

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RimageServices account information

5. Set Production Server to use the created account.

a. On the Desktop, create a shortcut to ePS.exe.
b. Right-click on the shortcut.
c.

From the dropdown menu, select Properties.

d. In the Target field, enter C:\Program Files\Rimage\Production

Server\eps.exe install u:Your account name -p:Your password
e. Execute the shortcut.
f.

Start the service.

g. Restart the PC.

- Important: In the Services Control Panel, the Rimage Production Server still shows
that it logs in as a Local System. Do not change this setting. If this setting is changed,
it will not work.

 Note: When you have completed this procedure, you can discard or save the
ePS.exe shortcut on removable media for secure storage.

 Note: If you run the Rimage software installation a second or subsequent time, and

the Repair option is selected, you must repeat steps 4 and 5 when the installation is
complete.

Set up client PCs and File Servers

Use this procedure to set up all PCs that Rimage Servers need to access.
1. At each PC, create an account using exactly the same username and password as the
account created on the Rimage Server.
2. At each PC, set permission to share any folders that the Rimage Servers need to access this
account.

 Note: These folders may include folders containing disc image, label, or log files. If you

choose to limit access to these folders, ensure that the Rimage Server using the account
can access them.

Disable the default RimageServices account

After creating the new account from the above procedure, you must disable the default account.
At each PC where the Rimage software was installed, use this procedure to disable the
RimageServices account.
1. At each PC, right-click on My Computer.
2. From the dropdown menu, select Manage. The Computer Management window opens.
3. From the left pane, select Users.
4. From the Users list, select Rimage Services.
5. Select the Account is disabled checkbox. The RimageServices account is disabled and will
not be used for authentication. Only the created account will be used for authentication.

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Rimage Advanced Setup Guide

Set up a Domain authenticated network

The default method of software installation creates a local account named RimageServices on
each PC where the Rimage software is installed. When setting up domain authentication, the
local account is not used.
Before you begin:
Install the Rimage Software on the Rimage Servers and client PCs.

Set up the domain account

 Note: You must access the domain as a user that has permission to create domain accounts.
1. Create an account (username and password) that will be dedicated to authenticating
requests to the Rimage Server. This account will be referred to as the domain account.
2. If you have not already done so, you must create accounts for all clients that will submit jobs
to the Rimage Server.

Set up the Rimage Server

 Note: You must have administrative privileges to set up the Rimage Server.
1. Make the Rimage Server a member of the domain.
a. At the Rimage Server, right-click on My Computer.
b. From the dropdown menu, select Properties.
c.

On the Network Identification tab, select Domain.

d. Enter the domain name.

2. Add the domain account to the Local Administrators group.

- Important! Clear the User must change password at next logon checkbox. If this
checkbox is selected, the Rimage services will not start.
3. Change local security policies.
a. Navigate: Start > Control Panel > Administrative Tools > Local Security Policy > Local
Policies > User Rights Assignment.
b. Add the dedicated account created above to the Log on as batch job and Log on as a
service policy.
4. Configure the Messaging Server, Imaging Server, and Bridge Server to use the domain
account.

- Important! The following steps apply only to Messaging Server, Imaging Server, and
Bridge Server. To set Production Server to use the domain account, refer to step 5.
a. Navigate: Start > Control Panel > Administrative Tools > Services.
b. Locate the Rimage services listed above.

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RimageServices account information

c.

On the Rimage Messaging Server, Rimage Imaging Server, and Rimage Bridge Server:

# Tip: Complete the following steps on Messaging Server first.

i.

Right-click on the service.

ii.

From the dropdown menu, select Properties.

iii. On the Log On tab, enter the username and password of the domain account.
iv. To confirm you have completed the Messaging Server process correctly, perform
steps 1 2 below.
1. Stop the Messaging Server.
2. Restart the Messaging Server. If Messaging Server starts, you have completed
the process correctly.
v.

Repeat steps i through iii to the other Rimage servers.

5. Configure the Production Server to use the domain account.

- Important! You must use the following steps a - g to properly set the Production Server
service to use a domain account. Do not use the Services control panel.
a. Stop the Rimage Production Server.
b. On the Desktop, create a shortcut to ePS.exe.
c.

Right-click on the shortcut.

d. From the dropdown menu, select Properties.

e. In the Target field, enter
C:\Program Files\Rimage\Production9 Server\eps.exe9install9
u:Your account name9-d:Your domain name9-p:Your password

 Note: Spaces are indicated by the 9 symbol.

f.

Execute the shortcut.

g. Restart the Production Server service.

- Important: In the Services Control Panel, the Rimage Production Server still shows that it logs
in as a Local System. Do not change this setting. If this setting is changed, it will not work.

 Note: When you have completed this procedure, you can discard or save the
ePS.exe shortcut on removable media for secure storage.

 Note: If you run the Rimage software installation a second or subsequent time, and

the Repair option is selected, you must repeat steps 4 and 5 when the installation is
complete.

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Rimage Advanced Setup Guide

Set up client PCs and File Servers

Use this procedure to setup all PCs that Production Server needs to access.
1. Ensure that each PC is a member of the domain.
2. At each PC, set permission to share any folders which Production Server needs to access.

- Important! These folders may include folders containing image, label, or log files. If you
choose to limit access to these folders, ensure that the Rimage Server using the domain
account can access them.

Disable the default RimageServices account

After creating the new account, you must disable the default account. Use this procedure to
disable the default account.
1. At each PC where the Rimage software was installed, right-click on My Computer.
2. From the dropdown menu, select Manage. The Computer Management window opens.
3. From the left pane, select Users.
4. From the Users list, select Rimage Services.
5. Select the Account is disabled checkbox. The Rimage Services account is disabled and will
not be used for authentication. Only the created domain account will be used for
authentication.

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