ZHUHAI CTC ELECTRONIC CO.
, LTD
CTC DIY Printer Installation and Use
Manual
A mature brand that has been tested
by 10-years time
focus on high-end science and technology, focus on 3D
printing
Thank you for purchasing the DIY 3D printer manufactured by Zhuhai CTC
Electronic Co., Ltd.
Please carefully read this installation and use manual before installation and use.
Website: www.ctcprint.com
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Contents
Introduction..........................................................................................1
1. Safety Issues...............................................................................1
2. Materials and Parts.....................................................................1
3. Notes...........................................................................................3
Installation of Motherboard.................................................................4
1. A1 Assembly.............................................................................. 4
2. A2 Assembly.............................................................................. 4
3. A3 Assembly.............................................................................. 5
Motherboard Structure Installation and Connection of Power Cable
Ports..................................................................................................... 6
Commissioning and Notes.................................................................13
Finished Product Display.................................................................. 15
Use Instructions................................................................................. 18
1. Proposed Environment.............................................................18
2. Printer Parameters....................................................................18
3. Chinese/English Operations.....................................................18
4. Use Instructions....................................................................... 20
4.1 Offline Printing.................................................................20
4.2 Online Printing................................................................. 24
5. Installing Series Ports Driver...................................................31
6. Online Printing.........................................................................33
Maintenance.......................................................................................37
1. Cleaning Nozzle.......................................................................37
2. Tightening Belt.........................................................................37
3. Shaft and Threaded Rod Maintenance.....................................37
4. Fault Shooting..........................................................................37
5. Common Problems and Solutions........................................... 38
6. Warranty Statement and Permit Agreement............................ 38
Appendix 1: Bill of Materials for DIY Printer..................................41
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Introduction
Because the voltage under which this printer is used varies from one region to another, please
first confirm the voltage of your region before using this printer (110V or 220V).
Printer maintenance conducted by customer is required after this printer is used for sometime.
Frequent and correct maintenance can extend the using lifetime of printer.
1. Safety Issues
In order to obtain the best 3D printing effect, we do not recommend you to use the
consumables of other brand other than the exclusive consumables provided by us. The
maintenance and repairs caused by using consumables not provided by Zhuhai CTC Electronic
Co., Ltd is not valid for the product warranty of our company.
When it is printing or has just finished printing, the temperature of module,
nozzle, print bed or the other parts within printer body, so do not touch with
hand.
When the printer is powered, it is forbidden to touch the power source,
power port cable, or motherboard cable with hand or conductive article
It is forbidden to print directly on the heating bed. A piece of glass plate is
required to be put on the bed under this condition.
If you need to contact the after-sales service for 3D printer offered by Zhuhai
CTC Electronic Co., Ltd, you can directly request to be added into the enterprise
group (the group No. Is 102304634) about 3D printing of our company to obtain
online technical support. You can also get relevant information about 3D printer use
and fault shooting in the use manual offered with printer
2. Materials and Parts
Note: Only large assemblies are listed in table 1. Other parts are listed in
appendix 1: Bill of Materials for DIY Printer
Table 1:
No.
Name
Description
Qty
Remark
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
A4 Assembly
Figure 12
A5 Assembly
Figure 13
LED Assembly
Figure 14
Q Assembly
Figure 15
P Assembly
Figure 16
2
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
3. Notes
Before installation, find A1 board, A2 board and A3 board, then align the holes
of each board. Use
3 ,
4
6 to install each board for assembling a main
and
framework. The installation direction must comply with the following figures (Figure
1 to Figure 5). The connection of each board and assemblies are shown in Figure 6.
Right
Side
Left
Side
Left
Side
Figure 1. Front View of A1 Board
Right
Side
Figure 2 Front View of Main Framework
Left
Side
Right
Side
Figure 3 Back View of Main Framework
Figure 4 Right View of Main Framework
Right
Side
Left
Side
Figure 5 Left View of Main Framework
Figure 6 Connection of Boards and Assemblies
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Installation of Motherboard
1. A1 Assembly
20 ,
7 4,
8 4,
3 4,
4 4.
Accessories:
Install cooling fan to the back of left cooling outlet of A1 board of main
7 ,
3 and
4 . The fan label should face to the back
8 . Note that the
of A1 board. It is required to install 4 piece of support columns
framework with accessories
installation direction is shown in figure 5 and the following figure.
2. A2 Assembly
22 ,
5 3,
13 ,
6 2,
3 4,
4 4.
Accessories:
The installation of A2 assembly is shown in Figure 7.1. As instructed in figure
22 onto the A2 board on the right side of main framework
7.2,fix the motherboard
with 3 pieces of
screw. Then follow figure 7.4 to fix power source socket onto
A2 board with screw
6 , nut
and washer
3 . The connected power source
socket and motherboard cables are shown in figure 7.3.
Figure 7.1 A2 Assembly
Figure 7.2 Motherboard on the Back and Tightening
4
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Screws
Figure 7.3 Connection of Power Source Socket and
Figure 7.4 Power Source Socket and
Motherboard Cables
Tightening Screw
3. A3 Assembly
23 ,
5 4,
9 4.
Accessories:
As shown in figure 8.1 and figure 8.2, insert the four support columns of
motherboard into the A3 board on the left side of main framework with 4 pieces of
5
screws. Then follow figure 8.3, press motherboard
23
with its holes in
alignment with the 4 columns and pay attention to the installation direction.
Figure 8.1
Figure 8.2 A3 Assembly
Figure 8.3
5
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Motherboard Structure Installation and
Connection of Power Cable Ports
The major effect of main structure is shown in figure 9 and figure 10. The cable
ports of motherboard and their functions are shown in figure 11(no electrical cable
between the ports of port 2 and port 3; no electrical cable between the ports of port 21
and port 22). In order to have better installation, it is advisable that user should see the
finished product display pictures to generally know of the overall fitting effects and to
identify the installation directions and positions.
Figure 9
Back View
Figure 10 Front View
Figure 11 Motherboard Cable Ports
1. power source of motherboard; 2. heating bed; power 3. nozzle power 4.L nozzle driver (spare);
5. R nozzle driver; 6. Z shaft driver; 7. Y shaft driver; 8.X shaft driver; 9.motor power of L
nozzle(spare); 10. motor power of R nozzle; 11. motor power of Z shaft; 12. motor power of Y
shaft; 13. motor power of X shaft; 14. spare power source of cooling fan; 16. Z shaft stopper; 17.
Y shaft stopper; 18. X shaft stopper; 19. LED. 20 bar cable ports of.SD card display;
21temperature sensor socket of R nozzle; 22.temperature sensor of heating bed; 23.function reset
key of motherboard.
1. collect all the assemblies before installation: A4, A5, LED, P,Q(different
colors) as shown in the following figures.
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Figure 12 A4 Assembly
Figure 14.
Figure 13 A5 Assembly
LED (front side on the left and back side on the right)
Figure 15
Q Assembly
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Figure 16
P Assembly
18 and connect A3 assembly and A2 assembly. One end of
2. Find power cable
the power cable connection is shown in figure 17 and the other end is connected
to port 1.
Figure 17
3. Installation of P Assembly
Accessories:
6 6,
4 6,
3 6 and
19 .
Align the holes of P assembly with the holes of previously installed main
structure. Then fix the two and install P assembly to the main structure as shown in
figure 18. Then follow figure 19 to install the bottom of P assembly to the A1
assembly. Next connect motor to the port 12 of motherboard with short cable 19
.
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Connect the bottom heating cable to the port 2 of motherboard. Connect the
temperature sensor cable of bed to the port 22 of motherboard. Connect the
stopper(blue)cable port to the port 17 of motherboard.
P Assembly
A 2 Assembly
Attention
Figure 18
Outward
Figure 19
4. Installation of A4 Assembly
6 3,
Accessories:
4 3,
3 3.
Align the holes of A4 assembly to the A1 board of front side of main structure,
and connect the A4 assembly to the bottom end of left side of A1 assembly. Then
19 and stopper (black)
connect the motor to port 15 of motherboard with short cable
cable to the port 16 of motherboard.
5. Installation of A5 Assembly
Accessories:
6 3,
4 3,
3 3.
Align the holes of A5 assembly to the A1 board of main structure and install A5
assembly to the bottom end of right side of A1 board. Then connect motor to the port
19 .
11 of motherboard with long cable
6. Installation of LED
6 2,
4 2,
3 2,
10
Accessories:
Align the holes of A18 board on LED and A1 assembly to install the two
10 to
together in place. The LED is outward as shown in figure 20. Use bar cable
connect LED with motherboard with port 19 of motherboard being connected to the
EXP1 port of LED motherboard and the port 20 of motherboard being connected to
9
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
the EXP2 port of LED motherboard.
Figure 20 LED Position
7. Installation of Q Assembly
Notes: Because each size of assembly may bear some deviation caused by
production, in order to obtain the good installation and functions, it is
advisable for you to pay attention to the installation of Q assembly. If
necessary, please adjust the right side of Q assembly to left or right for
ensuring the normal functions,
and adjust the length of belt according to
actual gap.
6 4,
4 4,
3 4.
1 Accessories: A42,
Align the holes of A4 board and the A1 assembly and A2 assembly on the right
side of main structure, and install these parts together in place. Then align the holes of
A4 board and the A1 assembly, A3 assembly on the left side of main structure, and
install these parts together in place as shown in figure 21 and figure 22. Please
remember to use screw for fixture.
Figure 21
Figure 22
10
Zhuhai CTC Electronic Co., Ltd
2 Accessories:
Get the guide rod
DIY Printer Installation and Use Manual
1 2,
27 2
through the external holes on the two sides of A4 board,
27 , bearing outside of P assembly, external holes of A4 and A5 assemblies up to
27 to the joint of
down. Adjust the distances on the two sides of P assembly. Move
guide rod
and A4 board and fix it.
4 2
3 Accessories:
Get screw
through the internal holes on the two sides of A4 board, the
internal holes of P assembly (get it through by rotating), the shaft couplings above the
motors of A4 and A5 assemblies from up to down. Adjust the distances on the two
sides of P assembly to ensure the future correct installation. Keep the horizontal
distance between the outer ends of two screws
as 320mm. Secure the tightening
screws of shaft couplings on the up side of motors.
Figure 23
4
connect the stopper(cable) cable of Q assembly to the port 18 of
motherboard
11
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
8. Installation of Nozzle
6 2,
3 2,
4 2.
Accessories:
First unscrew cooling fan of nozzle, dismantle the L1, L2 and L3 parts of nozzle
as shown in figure 24. Install L1 part to the movable block in the middle of P
6 ,
4 and
assembly with
3 . Please remember that first get screw
6 through the
movable block in the middle of P assembly, then install the nozzle in the reverse order
that these parts are dismantled, as instructed in figure 25. Connect motor of nozzle to
19 . Connect cooling fan cable to port 14 of
port 10 of motherboard with long cable
motherboard 14. Connect power cable of nozzle to port 3 of motherboard. Connect
temperature sensor of nozzle to the port 21 of motherboard.
Figure 24
Figure 25
12
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Commissioning and Notes
1. Identify that the sensing resistor of temperature sensor cable of nozzle is in the
correct position, as shown in figure 26.
Temperature Sensor
Figure 26
2. First confirm that cables are in normal state. Then commission the position
function of stopper under the printer is powered, in particular the commissioning of Z
shaft stopper. Click function key to choose Prepare, then choose Auto home and click
confirm to check each stopper. Adjust the nut of long screw on the left of Q assembly
and the lowest position of Z shaft moving downward to guarantee the gap between Z
shaft of nozzle and printing plate.
3. Cut off the power and put square glass on the upside of red heating bed, then
use four dovetail clamps to fix the glass. Note that the position of dovetail clamp
should not affect the functions of nozzle and among others. Move the nozzle to exam
if the printing bed is parallel with the nozzle, and keep a proper gap. Then power the
printer, exam the original position of nozzle, the gap between nozzle and printing bed
to ensure the correctness of gap.
4. Exam if the threaded rod of Z shaft is deformed. Keep the gap between shaft
couplings of motors of A4, A5 assemblies and the beds as 3mm. Try to maintain the
shaft line of Z shaft threaded rod and the output shaft of motor in the same straight
line. Keep the horizontal distance of upper side of Z shaft threaded rod equal to that of
bottom side. Adjust these distances or gaps until no noise occurrence when motor
moves.
5. The bundling of cables is not supposed to affect the moving space and functions of each
13
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
part. Adjust the heating temperature of heating head according to practical conditions.
6. The sounds of rotational motor and cooling fan are normal. If the adhesive of glass surface
is not enough, you can stick masking tape onto the glass surface.
7. Adjustment of belt: Cut off the black nylon tie, adjust the belt length, fix the belt. Then
secure the belt with nylon tie.
14
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Finished Product Display
Right View
Left View
15
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Overview
Back View
16
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Front View
Material Rolling Wheel
17
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Use Instructions
1. Proposed Environment
Operation Environment: Good ventilation. No dust; Temperature: 15~35.
Relative humidity: 20%~80%( no condensation).
Storage
Environment:
Temperature:
0~40.
Relative
Humidity:
10%~80%(no condensation. Free of corrosive gas and clean.
2. Printer Parameters
Structure Sizes: 200mm*200mm*180mm (these are the maximum sizes. It is
advised to decrease practical sizes).
Input Voltage: 110V-220V
Applicable Operation System: Windows7/8(32-bit/64-bit)
Software: Cura
Printing Raw Material: PLA
Raw Material Property: Special PLA designed for 3D printing (exclusive
composition)
Layer Precision: 0.1mm-0.5mm
Positioning Precision: XY shafts, 0.011mm
Filament Diameter: Z shaft, 0.025mm
Nozzle Diameter: 0.4mm
Moving Shaft Speed: 30mm/s_100mm/s
Recommended Nozzle Moving Speed: 35-40 mm/s
Input File Type: stl
Cooling Method: Wind cooling
Maximum Temperature of Nozzle: 260usually 210
Maximum Temperature of Bed: 130(usually 65)
3. Chinese/English Operations
The Chinese/English Operations about screen are listed in table 2. The
movement adjustment of each shaft is shown in table 3 with English/Chinese
18
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
versions.
Table 2 Chinese/English Explanations of Screen
Info Screen
Tune
Main
Speed:
100
:100
Printing Temperature:100---PLA190-210
:100---PLA 190-210
Bed:0(temperature)PLA 50-70
Fan speed
255
Flow:
100
:0PLA 50-70
255
:100
Change filament
Control
Main
Temperature
Control
Nozzle Temperature
207
207
Bed Temperature
Fan speed
255
Autotemp
off
Min
255
195
Max
250
Fact
000.10
mm
PID-P:
+022.20
PID-I:
+001.08
PID-D:
+114.00
PID-C:
Preheat PLA conf
PLA
Store memory
Preheat ABS conf
ABS
Printer Parameters Setting
Accel
1000
Vxy-jerk
20
Vz-jerk
+000.40
Ve-jerk
Vmax
x: 500
Vmax
y:500
Vmax
z2
19
Zhuhai CTC Electronic Co., Ltd
Vmax
e25
Vmin
Amax
X:1000
Amax
Y:1000
Amax
Z:100
Amax
E:10000
A-retract
DIY Printer Installation and Use Manual
1000
Xsteps/mm: +080.00
Ysteps/mm: +080.00
Zsteps/mm:+4020.0
Esteps/mm:+0096.0
LCD contrast
Store memory
Pause print
Stop print
Load memory
Restore failsafe
Table 3 Movement of Each Shaft
Move
10mm / Move
1mm / Move
0.1mm
Move
Move
Move
4. Use Instructions
Both offline printing and online printing are available in this printer.
4.1 Offline Printing
Open the power source motherboard (in the following picture) and press function
key to enter parameter setting center and to set the nozzle temperature, bed
temperature (nozzle is 210 and bed is 60 generally). Then return the main menu
and choose Print form SD to select the to-be-printed model. Then Heatingis
displayed until the set temperature. The printing is started. The to-be-printed
20
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
document must be in STL format.
Printing Speed
Bed Temperature
Coordinate
of Nozzle
Printing Time
Nozzle Temperature
Fished Percentage
Model/State Display
LED Screen
Click function key to enter the LED control screen and then adjust relevant
parameters:
Each function is shown as follows:
1Info screen
(return screen hint)
2Prepare(preparation before printing)
2.1
main
(return to the superior level)
2.2
disble steppers
2.3 Auto home (initial printing point)
21
Zhuhai CTC Electronic Co., Ltd
2.4
Preheat PLA (Preheat PLA)
2.5
Preheat ABS (Preheat ABS)
2.6
Cool down (cool down)
2.7
Switch power on/off
2.8
Move shaft (move each shaft)
DIY Printer Installation and Use Manual
2.8.1Prepare (return to the superior layer)
2.8.2move 10mm (move in the unit of 10mm)
2.8.2.1move shaft (return to the superior layer)
2.8.2.2move x (move X shaft)
2.8.2.3move y (move Y shaft)
2.8.3move 1mm (move in the unit of 1mm)
2.8.3.1move shaftreturn to superior layer
2.8.3.2move x (move X shaft)
2.8.3.3move y(move Y shaft)
2.8.3.4move z (move Z shaft)
2.8.4move 0.1mm (move in the unit of 0.1mm)
2.8.4.1move shaft (return to superior layer)
2.8.4.2move x (move X shaft)
2.8.4.3move y (move Y shaft)
2.8.4.4move z(move Z shaft)
3Control (control setting center)
3.1 main (return to superior layer)
3.2Temperature (Temperature)
3.2.1 control (return to superior layer)
3.2.2 nozzle (nozzle temperature)
3.2.3 bed(bed temperature)
3.2.4 Fan speedfan speed
3.2.5 Auto temp (temperature display)
3.2.5.1 min (minimum temperature)
3.2.5.2 max (maximum temperature)
22
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
3.2.5.3 fact (actual temperature)
3.2.6 PID-P
3.2.7 PID-I
3.2.8 PID-D
3.2.9PID-C
3.2.10 Preheat PLA conf (Preheat PLA)
3.2.10.1 Temperature (Return to superior layer)
3.2.10.2 Fan speed (fan speed)
3.2.10.3Nozzle (nozzle temperature)
3.2.10.4 Bed (bed temperature)
3.2.11 Preheat ABS conf (Preheat ABS)
3.2.11.1 Temperature (return to superior layer)
3.2.11.2 Fan speed (fan speed)
3.2.11.3Nozzle (Nozzle temperature)
3.2.11.4 Bed (bed temperature)
3.3Motion (setting printer parameters)
3.3.1 control (return to superior layer)
3.3.2 Accel ( 3.3.2 to 3.3.20 are not commonly used parameters that you had
better not adjust).
3.3.3Vxy-jerk
3.3.4Vz-jerk
3.3.5Ve-jerk
3.3.6Vmax
3.3.7Vmax
3.3.8Vmax
3.3.9Vmax
3.3.10Vmin.
3.3.20 Esteps
3.4 Restore failsafe
1Print form SD (choose model to print from SD card)
23
Zhuhai CTC Electronic Co., Ltd
4.1 main
DIY Printer Installation and Use Manual
(return to superior layer)
4.2-------(SD card, printing model name)
During printing, click function key to enter the following interface and adjust
relevant parameters.:
1Info Screen (return to main screen)
2Tune (fine-tuning)
2.1main (return to superior layer)
2.2speed (printing speed)
2.3Nozzle (nozzle temperature)
2.4Bed (bed temperature)
2.5Fan speed (fan speed)
2.6 Flow (material flow)
2.7 Flow (material flow)
2.8 Change filament (change printing filament)
3Control (control)
Which is the same as the previous Control function.
4Pause Print (pause printing)
5Stop Print (stop printing)
These parameters mainly control the temperatures of nozzle and bed as well as
printing speed.
4.2 Online Printing
Install Cura14.07. Close the anti-virus software before installation.
4.2.1 Double-click Cura_DGO_14.07.01.exe.
24
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
4.2.2 Choose the default install components.
25
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
4.2.3 Install the default Arduino Driver
26
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
4.2. Directly open Cura when installation is completed.
27
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
4.2.5 Fist starting guide
4.2.6 Choose parameters and pay attention to the setting in red frame.
28
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
29
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
4.2.7 Printer setting is completed.
30
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
5. Installing Series Ports Driver
5.1 Open DIY power source and connect USB to computer.
5.2 Right-click My computer to choose Device Manager. If there is no proper series
driver, the yellow warning in the following red frame be displayed.
5.3 Right-click FT232R USB UART to update driver program. Choose from list or
specified location for upgrading.
31
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
5.4 Choose proper driver document to update the driver.
5.5 When updating is finished, the following interface will be shown. Then close the
window.
5.6 After driver installation, the following interface will be displayed in the My
32
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Computer-Device Manager.
6. Online Printing
6.1 Double-click the icon to open Cura 14.07.
33
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
6.2 Set the filament diameter as 1.75mm and nozzle diameter is 0.4mm.
6.3 Click the first icon to pen file folder
. Then choose
the to-be-printed STL file.
34
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
6.4 Automatic Slicing
After slicing, the icon
will be shown and
choose the middle online printing icon.
If the middle icon is storage
after slicing, then
you have to choose Printer-Printer Setting to set the ports ( subject to the port
detected by computer, COM16 is taken as example in this manual ) and baud rate.
35
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
6.5 Then online-printing window is popped out. When the print turns black, it
means the printer has been successfully on-line.
Then click Print to heat nozzle and bed until the temperature reaches pre-set
value. Then printer will return to starting position and began to print on-line.
36
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Maintenance
1. Cleaning Nozzle
You need to clean the nozzle after printer is used for some time. Dismantle nozzle, remove
fan, motor and the black square at the material inlet of motor, on which is the rubber extruding
gear of nozzle. Open this square and clean the plastic rubber in the gear. Then install these parts
back to printer.
2. Tightening Belt
Notes: 1.Belt should be seamlessly contacted with belt wheel.
2. Forces of the two side of Y shaft belt wheel should be the same.
3. X shaft shall be perpendicular to Y shaft.
3. Shaft and Threaded Rod Maintenance
Oil the bearing steel of XYZ shafts with high quality lubricant. The oil amount is not
supposed to be too much.
4. Fault Shooting
4.1 Offset. If offset remains after screw tightening, please check if the belt wheel
is on the same parallel line.
4.2 Abnormal temperature display 0-1024. Check if the thermocouple is correctly
connected. If so, change thermocouple.
4.3 Temperature display is NA. Check if the thermocouple is correctly connected.
If so, change thermocouple.
4.4 X shaft moves abnormally with vibration. The x shaft motor cable should be
changed.
4.5 LCD turns blue without information or sudden rebooting after printer is
started OR THE stopper switch of motor does not stop. Check if the sensor is
connected correctly. If so, then change the sensor cable.
4.6 Cooling fan does not move. First confirm if the fan can rotate when
temperature is over 40. If not, use screwdriver to check the port connect or use
37
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
batter to test problem. If you can confirm the problem, then change fan.
4.7 Motor does not rotate, change the motor driver board.
5. Common Problems and Solutions
5.1 filament is blocked----filament is too thick-----dismantle the nozzle.
5.2 sliding----filament is too thin----cut part of filament
5.3 nozzle is blocked----heating tube is blocked by filaments----dismantle
heating part and heat it to 220, then get filaments out with tweezers.
5.4 abnormal temperature----thermocouple is damaged----change thermocouple
5.5 printing offset---screw is loosened---check and tighten screw
5.6 sample edge deformations---bed is too high---adjust the bed height
5.7 filament is glued onto nozzle----supporting material are pulled by
nozzle---reset the parameters
5.8 filament does not flow out---model is faulted---transform the model into code
and set parameters after model being corrected.
5.9
driver
or
software
cannot
be
installed---wrong
system
configuration---reinstall system
5.10 print samples cannot be glued on bed---too large gap between nozzle and
bed---readjust the bed
5.11 Click any mode when printer is powered, the motor doest no move---change
a new printer identifier.
5.12 tape cannot be moved off----heat the bed to 20 or 30 and take off the
tape completely.
6. Warranty Statement and Permit Agreement
6.1 Quality Guarantee
Each product you have bought is attached with the promise given by CTC. We
ensure that each product manufactured by us is of high quality through strict
accessory fabrication standards and assembling inspection flows.
6.2 After-sale Guarantee:
1. We promise to change or repair the product with quality problem within 3 days
38
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
after your receipt of the product (free of charge and we will bear the two-way
transport fees).
2. We promise to change or repair the product with quality problem within 7 days
after your receipt of the product (free of charge and we will bear half the two-way
transport fees).
3. We promise to change or repair the product with quality problem within 15
days after you receipt of the product free of charge. And you should bear the two-way
transport fees.
4. We offer free-of-charge consultation service to you about any product problem
after 15 days since you have received the product. However, you should bear all the
cost for any accessory change and the two-way transport fees.
6.3 Notice for Return or Change
1. Customer should carefully check if all the parts are included in the package
according to bill of materials as soon as you have received the printer.
2. CTC will not liable to any part damage caused if you have not complied with
the installation instructions. And you should bear all the cost of any part needed to be
changed and the transport fee.
3. Because DIY printer will be installed by customer. So the printing quality
varies from one customer to another. We will not accept any return request once the
printer is completely installed.
3.1 Basic conditions for return/change: All the accessories, instruction manual
and outer package of the product should be the same as it was sold to you. We will not
accept return or change request if any one of the aforesaid is missed. You can keep the
free-of-charge articles for product change; You should send the free-of-charge articles
to use with the product for product return.
3.2 Return /change due to quality problem. Please carefully check the
completeness of product as soon as you have received the product. If any quality
problem is found, please take a photo and contact us within 5 days.
3.3 Please note the following terms, otherwise, we will not offer return/change
service to you. (1) Any product that you request to change/return shall have all the
39
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
complete outer package, accessories and instruction manual, etc. 2 We will not
accept return/change if the product has been stained or damaged by personal acts.3
free-of-charge articles are not eligible for return/change. (4)No return/change is
accepted if you have used non-CTC consumables. 5Product that has been invoiced
are not to be returned. You can change the product with quality problem. .
6.4 About Product Care:
(1) After you finish printing, try to clean all the residual consumables inside the
nozzle or printer to prevent nozzle being blocked next time. This is also the
rudimentary maintenance for 3D printer. Note: we will not offer repair warranty if
nozzle is blocked by consumables provided by other suppliers. 2You can add some
anti-lubricant to guide track once a month. (3) During printing, do not cut off the
power directly or touch the conductive parts of printer with metal.
40
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
Appendix 1: Bill of Materials for DIY Printer
41
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
42
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
43
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
44
Zhuhai CTC Electronic Co., Ltd
DIY Printer Installation and Use Manual
45
