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WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLE
CORRECTLY BEFORE OFFERING SERVICE.

MODEL : WD-10264(8)S
WD-80264(8)S
WD-10264(8)N
WD-80264(8)N
WD-10264(8)T
WD-80264(8)T
WD-10260T

100
2004 PRINTED IN KOREA P/No.:3828ER3044T

101
 CONTENTS
1. SPECIFICATION............................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 6
4. INSTALLATION ............................................................................................................................. 7
5. OPERATION ................................................................................................................................10
6. WIRING DIAGRAM/PROGRAM CHART .....................................................................................12
7. TROUBLESHOOTING.................................................................................................................13
7-1.BEFORE PERFORMING SERVICE ....................................................................................13
7-2.TEST MODE ........................................................................................................................13
7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY.........................................................13
7-4.ERROR DISPLAY ................................................................................................................14
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................15
8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION ...........................................15
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................18
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................24
10. EXPLODED VIEW .....................................................................................................................31
10-1. THE EXPLODED VIEW OF CABINET ASSEMBLY .........................................................31
10-2. THE EXPLODED VIEW OF CONTROL PANEL & DISPENSER ASSEMBLY..................32
10-3. THE EXPLODED VIEW OF DRUM & TUB ASSEMBLY...................................................33
APPENDIX (Replacement parts list).........................................................................................34

2
1. SPECIFICATION

WD-10264(8)N WD-10264(8)T
WD-10264(8)S
ITEM WD-80264(8)T
WD-80264(8)S WD-80264(8)N WD-10260T
POWER SUPPLY 220-240V~, 50Hz
PRODUCT WEIGHT 52kg 57kg 64kg
WASHING 190W

ELECTRICITY SPIN (800rpm) 300W

CONSUMPTION DRAIN MOTOR 32W

WASH HEATER 1900W 2000W
WASH 50rpm
WD-80264(8)S/N/T Rinse Hold / No Spin / 400 / 500 / 600 / 800rpm
REVOLUTION SPIN
SPEED WD-10260T, WD-10264(8)S/N/T Rinse Hold / No Spin / 400 / 600 / 800 / 1000rpm

OPERATION WATER PRESSURE 0.3-10kgf / cm2 (30-1000kPa)

CONTROL TYPE Electronic
3.5kg 5.0kg 7.0kg
Synthetic(1.5), Delicate(1.0), Synthetic(2.0), Delicate(1.5), Synthetic(3.0), Delicate(2.0),
WASH CAPACITY Hand Wash/Wool(1.0), Hand Wash/Wool(1.5), Hand Wash/Wool(2.0),
Quick 30(1.0), Baby Baby Care(4.0), Baby Care(6.0),
Care(3.0) Quick 30(1.5) Quick 30(2.0)

DIMENSION [(W)mm X (D)mm X (H)mm] 600 X 360 X 850 600 X 440 X 850 600 X 550 X 850

WASH PROGRAM Cotton, Synthetic, Delicate, Hand Wash/Wool, Quick 30, Baby Care, Rinse+Spin, Spin
OPTION Medic Care Rinse, Pre Wash, Crease Care, Intensive
DOOR SWITCH TYPE Bi-Metal type
WATER LEVEL 9 steps (by sensor)
RESERVATION From 3 hours to 19 hours
SENSING OF THE LAUNDRY AMOUNT Adopted
FUZZY LOGIC Adopted
DISPLAY OF THE REMAINING TIME Adopted
ERROR DIAGNOSIS 7 items
POWER AUTO OFF Adopted
CHILD LOCK Adopted
AUTO RESTART Adopted

3
2. FEATURES & TECHNICAL EXPLANATION
2-1.FEATURES

Protection against creases

With the alternate rotation of the drum, creasing in the laundry
is minimized.

More economical by Fuzzy Logic System

FUZZY Logic System detects the amount of load and water
temperature, and then determines the optimum water level
and washing time to minimize energy and water
consumption.

Child-Lock
The Child-Lock system has been developed to prevent
children from pressing any button (except Power button)
to change the programme during operation.

Low noise speed control system

By sensing the amount of load and balance, automatical
distributes load evenly to minimize the spinning noise level.

Auto Restart
Although the washing machine is turned off by a power failure,
it restarts automatically where it stopped when power is
supplied again. and it will be the same the machine is
unplugged and is plugged in again.

4
2-2.DETERMINE WASHING TIME BY FUZZY LOGIC
To get the best washing performance optimal time is determined by sensing of water temperature,
selected washing temperature and laundry amount.

water
temperature
washing time

selected the best

washing FUZZY rinse time washing
temperature LOGIC performance
spin rhythm, time
laundry
amount

SENSING PROCESSING DETERMINATION EFFECT

2-3.WATER LEVEL CONTROL

This model adopts a pressure sensor which can sense the water level in the tub.
When the water level reaches to the preset level the water supply is stopped, then the washing program proceeds.
Spinning does not proceed until the water in the tub reduces a certain level.

2-4.THE DOOR CAN NOT BE OPENED

While program is operating.

5
3. PARTS IDENTIFICATION

Power plug
If the supply cord is damaged,
it must be replaced by the
manufacturer or its service agents
Drawer or a similarly qualified person in
(For detergent and order to avoid a hazard.
fabric softener)
Control panel

Drum

Door

Drain pump filter

Lower cover
Drain plug
Adjustable feet
Lower cover cap

ACCESSORIES

6
4. INSTALLATION
Before servicing ask the customer what the trouble is.
Check the adjustment (power supply is 220-240V, remove the transit bolts....)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works O K or NOT.
STANDARD INSTALLATION
The appliance should be installed as follows.

REMOVE THE TRANSIT INSTALL THE APPLIANCE ADJUST THE

BOLTS ON FLAT AND FIRM SURFACE HORIZONTAL

Remove the transit bolts Turn the adjustable feet to

(4EA: ) with supplied wrench. set the appliance horizontally.

Keep the transit bolts and

wrench for future use.
Insert the 4 caps provided
into the hole.

Low

High

The appliance goes up by

rotating the feet clockwise.

The appliance comes down by

rotating the feet counter-
1
clockwise.

7
HOW TO CONNECT INLET HOSE
Check that the rubber washer is inside of the
valve connector.
Connect the inlet hose firmly to prevent leak.

CONNECT DRAIN HOSE

Make sure that the hose is not twisted. Avoid submerging the end of the hose.

The drain hose should be placed under 100cm from the floor.

CONNECT POWER PLUG

Connect the power plug to the wall outlet. Avoid connecting several electric devices,
It may be the cause of a fire.

8
TEST OPERATION

Preparation for Press the power button. Press the START/PAUSE

washing. button.

Connect the power plug to In case of cotton program.

the outlet.
Connect the inlet hose.

Check the water heating. Check automatic reverse Check the water supply.
turn.

Press Temp. button simultaneously Check if water is supplied through

the present temperature will be Check if the drum rotates clockwise the detergent dispenser.
displayed. and counterclockwise.

Check drain and spin Power off and open the Water removal
door

Power off and then power on.

Turn on Spin lamps after
pressing the Start/Pause button
and Start the machine again.
Check drain and spin.
Power off and then power on. If SVC is needed during
check, remove
the remaining water by pulling
out the hose cap.

9
5. OPERATION

10
11
6. WIRING DIAGRAM / PROGRAM CHART

( ) : WD-10264(8)T/WD-80264(8)T/WD-10260T

16
50
1:42
13
47
1:14
50

45
80
Baby Care 2:18(23)
12

11
30

19

Spin 14

Pre Wash : If the laundry is heavily soiled, Pre Wash course is effective. Pre Wash is available in Cotton and Synthetic Program.
Rinse+ : If you wish to rinse more, the Rinse+ function will remove any trace of detergents.
Quick 30 : By selecting this function, you may wash a small quantity of colored laundry which is lightly soiled fast.
Intensive : If the laundry is heavily soiled Intensive option is effective.
Medic Care Rinse: For high effectiveness or more purity in rinse operation you can choose Medic Care Rinse option.

12
7. TROUBLESHOOTING
7-1.BEFORE PERFORMING SERVICE
Be careful of electric shock or disconnecting the parts while trouble shooting.
Voltage of each terminal in 220-240V and DC while applying an electric current.

7-2.QC TEST MODE.

Pressing Option, and Spin button simultaneously.
Power supply ON with pressing upper two button.
Press the START/PAUSE button as follows.
Press the START/PAUSE button more 4 times until stop spinning
Pressing number of
START/PAUSE button Checking Point
None All lamps turn on

1 time Clockwise spin (right) Motor rpm (About 45)

2 times Low speed Spin Motor rpm (About 63~67)
3 times High speed Spin Motor rpm (About 79~85) : WD-80264(8)S/N/T
Motor rpm (About 95~106) : WD-10264(8)S/N/T, WD-10260T
4 times Inlet valve for pre-wash operation Water level frequency (25~65)
Inlet valve for main-wash operation
5 times Water level frequency (25~65)
Hot inlet valve in case of hot water fill
6 times Inlet valve for main-wash operation Water level frequency (25~65)
7 times Counterclockwise spin (left) Motor rpm (About 45)
8 times A Heater is in operation for 3 sec. Water Temperature
9 times Draining pump operation Water level frequency
10 times Auto off operation

7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY

Press the Spin and Temp. button simultaneously.

The digits means water level frequency (10-1 kHz)

ex) 241 : Water level frequency = 241 10-1kHz

=24.1kHz

13
7-4.ERROR DISPLAY.

If you press the [Start/Pause] button when an error in displayed, any error except S/W ERROR will disappear
and the machine will change into pause status.
In case of , , , if the error is not resolved within 20 sec. In the case of other
errors, if the error is not resolved within 4 min. power will be turned off automatically and the error code will be
blinked. But in case of , power will not be turned off.

ERROR SYMPTOM CAUSE

Water has not reached to the pre-set level within 4 min. since
WATER INLET
1 inlet valve operated, or water has not reached to the normal
ERROR
level within 25 min.

The appliance is tilted.

IMBALANCE
2 Laundry is gathered to one side.
ERROR
Non distributable things are put into the drum.

3 DRAIN ERROR Water has not drained enough within 5 min.

OVERFLOW Water is automatically being pumped out because too much

4 water is in the tub.
ERROR

SENSOR PRESSURE
5 The sensor pressure switch is out of order.
S/W ERROR

DOOR OPEN The [Start/Pause] button is pressed with the door open.
6
ERROR The door switch is out of order.

HEATING
7 The thermistor is out of order.
ERROR

14
8. ERROR DIAGNOSIS AND CHECK LIST
8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION

SYMPTOM GUIDE FOR SERVICE CALL

NO POWER
Is the power plug connected firmly to
220-240V~ outlet?
YES

Power failure? or Breaker opened?

Is the outlet controlled by a switch.
NO

Visit to check

Water inlet trouble

Is displayed?

YES

Is the tap opened?

YES

Is the tap frozen?

NO

Is the water supply shut-off?

NO

Clean the filter of

Is filter in the inlet valve clogged with foreign inlet valve
YES
material?

NO

Visit to check

15
 SYMPTOM GUIDE FOR SERVICE CALL

DOOR OPEN ERROR

Did you press the Start/Pause button when Close the door
the door is open? YES
Refer to
7-3 ERROR DISPLAY

NO

Visit to check

Check if the door switch is O.K

Drain Trouble
Is displayed?

YES

Is the debris filter clogged with foreign Clean up

YES the filter.
material such as pins, coins, etc.?
NO

Is the drain hose frozen with water, kinked, or

crushed?
NO

Visit to check

16
 SYMPTOM GUIDE FOR SERVICE CALL

Suds overflow from the

Is low-sudsing detergent for the durm
appliance.
washing machine used?
(In this condition, wash and
YES
spin do not operate
LOW SUDSING
normally) Is the proper amount of detergent used
DETERGENT
as recommended?
YES

Recommend to reduce the amount

of detergent.
This appliance has the automatic suds sensing function which
operates under much suds condition for good rinse and
preventing overflow.
When much suds are sensed, the suds removing fuction such as
drain, water input, and pause will operate without rotating the
drum.

No effect of softener Is softener put in the correct compartment of

Compartment for
drawer? softener
YES

Is the drawer closed during wash?

YES

Is the softener cap clogged?

YES

Explain how to use softener

Clean the compartment for softener

Visit to check

17
8-2.FAULT DIAGNOSIS AND TROUBLESHOOTING

CAUTION

1. Be careful of electric shock or disconnecting the parts while troubleshooting.

2. First of all, check the connection of each part terminal with wiring diagram.
3. If you replace the PWB assembly (Main), put in the connectors correctly.

NO POWER

When measuring the voltage of the outlet,

is the voltage AC 220-240V? NO Check the fuse

YES

When measuring the voltage of pin

of the PWB assy, is the voltage AC 220- NO Check the harness
Assembly.
2 240V?
PWB ASSEMBLY
YES

Replace PWB assembly.

ALL BUTTONS ARE INOPERABLE EXCEPT POWER BUTTON

Cancle the
Child-Lock by
Does the Child-Lock is set? pressing both Option
YES Buttons
simultaneously for 3
seconds.
NO

First, unplug the power cord and plug again.

YES Normal
Check the buttons are operable.

NO

Visit to check

18
 NO WATER SUPPLY

Is the water supply shut-off?

NO

Is the tap opened? NO Open the tap.

YES

Is the inlet valve filter clogged with impurity? YES Clean the filter.

NO

option (HOT)
Is resistance of the inlet valve connector NO Replace the inlet valve.
between the 2 to 8 k?

YES

Check the voltage between each terminals of

inlet Valve is 220 - 240V~. NO Replace PWB assembly
(Refer to 7-2 TEST MODE)

DETERGENT DOES NOT FLOW IN

option (HOT) Is water supplied? NO Refer to solution

NO INLET
YES

Are replaceptacles correctly connected to the Check the wiring on the

NO
terminals of inlet valve? dispenser.
Wiring diagram
YES
Put the detergent in the
correct position
Is detergent put in the correct compartment of PRE+MAIN
NO
MAX

max

the drawer?
MAIN WASH
YES : Detergent

MAIN PRE -
WASH WASH
Is the detergent caked or hardened? YES Clean the drawer.
SOFTENER

19
 SOFTENER DOES NOT FLOW IN

option (HOT)
Is water supplied? Refer to
NO
NO WATER SUPPLY
YES

Are receptacles correctly connected to the Check the wiring on the

terminals of inlet valve? NO dispenser.
Wiring diagram
YES

Is softener put in the correct compartment of Put it in the correct

MAX

max

NO
drawer? compartment.
YES

Is the softner cap clogged? Clean the cap and

YES drawer.

ABNORMAL SOUND

Is the pulley bolt loosened? YES Fix the bolt tightly.

NO

Is the belt worn? Replace the V-belt

YES
(4400FR3116B)
NO

Is there friction noise from the motor? YES Replace the motor.

20
 HEATING WITHOUT WATER

When pressing [Spin] and [Temp.] at the same

time after draining, is the water level frequency
252 or more? Replace the sensor
When pressing [Spin] [Temp.] buttons at the NO (pressure).
same time while wash, is the water level frequency
between 230 - 245V~?

YES

Checking voltage between two pins as press Replace the PWB

the power button is the voltage 220-240V~? NO Assembly.

PWB ASSEMBLY

DRAIN MALFUNCTIONING

Is the drain hose twisted or frozen? YES Repair drain hose

NO

Is the impeller of the drain pump clogged? YES Remove foreign

material.
NO

Is the connector disconnected, Reconnect or repair the

disassembled? YES
connector
NO

Is the coil of drain pump cut-off? Replace the pump

(resistance of coil is 90~160) YES assembly

NO
1 2
When checking voltage between connectors
( , )on spinning, is the voltage NO Replace the PWB
220 - 240V~ as the figure?
PWB ASSEMBLY

21
 HEATING CONTINUOUSLY ABOVE
THE SETTING WATER TEMPERATURE

When disconnect the connector (1) on the

PWB assembly (Main) is the resistance of the
Natural connectors [ (White),
1 (Blue White)] between 2.5k to 180k Replace the thermistor
(105C~0C)?

When checking thermistor on the tub,

Push the thermistor
is the thermistor loosened above 2mm from
tightly to the rubber.
the rubber?

22
 SPIN TROUBLE

Check on the spinning, is the frequency of the Check the sensor

water level 248 or more. The frequency can be (Pressure) or hose
checked by pressing the [Spin] and [Temp.] buttons at (Sensor).
the same time on the program. NO If the problem is on the
sensor or the hose, replace
the sensor or the hose.
YES

Press [Power] button with [Option] and [Spin]

buttons pressed after power off. Press [Start/Pause] Normal
YES
button 2 times. Does the drum rotate at low spin
speed?
NO
1 2 3 4 5
Is it disconnected or badly contacted?
YES Reconnect or repair it.

NO

Check the motor connector, Is the resistance between

the terminal in figure the same as below?
Resistance between terminals
~ : 0.5 ~ 1.0 NO
Replace the motor
~ : 1.5 ~ 2.5 assembly.
1 Be sure to unplug the machine before measuring.
5
10 MOTOR TERMINAL

1 2 3 4 5 6 7 8 9 10

YES

Replace the PWB assembly.

23
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.

CONTROL PANEL

PLATE ASSEMBLY (TOP) Unscrew 2 screws on the back of the top plate.
Pull the top plate backward and upward as shown.

Disconnect the PWB Assembly connector from Main

lead wire Assembly.
Hook Pull out the drawer and unscrew 2 screws.
Push upper hooks down on the top and pull the control
panel.

ANEL ASSEMBL
(CONTROL)

PWB ASSEMBLY Disconnect the PWB assembly from the control panel
by unscrew 4 screws.

24
DISPENSER ASSEMBLY

Disassemble the top plate assembly.

Pull out the drawer to arrow direction.
Unscrew 2 screws.

DRAWER

The hose clamps and the hose are disassembled.

Option
The ventilation bellows and the water inlet bellows
are disassembled on the tub.

DISPENSOR ASSEMBLY

25
 INLET VALVE

3
2 Disconnect the wiring receptacle.
1
Unscrew 2 screws from the back.
When reconnecting the connector
VALVE #1 (MAIN) White/Black-Black
VALVE #2 (PRE) Black - Gray

VALVE #3 (HOT) Blue/White - Black

LOWER COVER
Open the lower cover cap by using coin and pull out the
lower cover in the arrow direction after a screw is
unscrewed.

DOOR

Open the door completely.

Remove the two screws from the hinge.
When removing the door assembly, it is necessary to
hold the bracket that is inner of the cabinet cover.

26
GASKET ASSEMBLY

Take apart the cabinet gasket clamp.

Unscrew 2 screws from the cabinet cover.
Open the lower cover cap and unscrew 1 screw inside.
Take apart the lower cover.

Disassemble the cantrol panel. (refer to the 24page)

Unscrew all the screws on the upper and lower sides
of the cabinet cover.

Take apart the tub gasket clamp.

Make sure that the drain hole of the gasket is put
beneath when reassembling the gasket.
Refer to the arrow mark on the tub cover.

27
 PULLEY, MOTOR, DAMPER

Remove the back cover.

Take off the belt turning the pulley.
Unscrew the bolt to pull out the pulley.

(PULLEY)
Unscrew 2 screws from the bracket.
Push the motor in the arrow direction for
disassembling.
When reassembling the motor, make sure that motor
1
2 mounting bushings are not taken off from the bracket.
3

(MOTOR)

Pull out the hinge, pressing its snap.

Damper
Hinge, Do not use the pulled out hinge again. It may be taken
Damper off during operation.

(DAMPER)

Clean the drain pump filter

001

2 3
2
1

Open the lower cover cap ( ) by Unplug the drain plug ( ) , then Take out any foreign material
using a coin. Turn the drain plug the water flows out, from the pump filter ( ). After
( ) to pull out the hose. At this time use a vessel cleaning, turn the pump filter( )
to prevent water flowing on the clockwise and insert the
floor. If the water does not flow any drain plug ( )to the original
more,turn the pump filter ( ) place. close the lower cover cap.
open to the left.

28
 PUMP

Pump Outlet Hose Remove pump outlet hose.

Remove tub pump bellows.
Remove cap (Remaining Hose.)
Disconnect the wiring.
Unscrew 2 screws.
Remove the pump.

Tub Pump
Bellows

HEATER

Loosen the M6 heater nut to pull out the heater.

CAUTION

When mounting the heater, be sure to insert the heater

into the heater clip on the bottom of the tub.

THERMISTOR

Pull it out by holding the thermistor bracket.

If it is pulled by the wire, it may be broken.
When mounting the thermistor again, make sure that it
is got back tight to the bushing.

29
 SWITCH ASSEMBLY, DOOR LOCK

Take apart the cabinet cover clamp and release

the gasket.
Unscrew 2 screws holding the door lock.
Disconnect the door lock from the wiring connector.

WHEN FOREIGN MATERIAL IS STUCK BETWEEN DRUM AND TUB

Remove the heater.

Remove the foreign material (wire, coin and others) by
inserting a long bar through the hole.

30
10. EXPLODED VIEW
10-1.THE EXPLODED VIEW OF CABINET ASSEMBLY

A110

A153
A154

A140
A151 A152

A101
A150

A141

A131
A100
A102
A104

A430
A103
A130

A134 A485
A440
A410
A133

A300
A303 A310
A220

A276

31
10-2 THE EXPLODED VIEW OF CONTROL PANEL & DISPENSER ASSEMBLY

F462 F321

F300

F160
F464

F310 F432

F225

F430

F220

F441

F120

A450

F210

32
10-3 THE EXPLODED VIEW OF DRUM & TUB ASSEMBLY

K221
K220

K150
K210

K411
K410
K122

F320 K111 K121

K125
K110 K320
F466

K141
K310
K140

K105

K115

K610

K510
F468 K611
K131
K530 K130
F467

F461
K332
K540
K333
K330
K550

K349 K520

33