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Planning and Staffing Strategies for New Work

Jill needs to consider several planning elements for her new line of work: (1) preparing content within 24 hours, (2) training workers for the night shift on machines and PC programs, and (3) buying more machines and training current employees rather than hiring temporary employees to reduce labor costs. Staffing issues that may arise include difficulty training new and existing staff on new machines and software. Maintaining deadlines and quality standards could also be challenging initially. Schedules and budgets should be part of the planning process - schedules to track employee hours and productivity, and budgets to manage cash flow.

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1K views3 pages

Planning and Staffing Strategies for New Work

Jill needs to consider several planning elements for her new line of work: (1) preparing content within 24 hours, (2) training workers for the night shift on machines and PC programs, and (3) buying more machines and training current employees rather than hiring temporary employees to reduce labor costs. Staffing issues that may arise include difficulty training new and existing staff on new machines and software. Maintaining deadlines and quality standards could also be challenging initially. Schedules and budgets should be part of the planning process - schedules to track employee hours and productivity, and budgets to manage cash flow.

Uploaded by

Arbindchaudhary
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

CASE 3-A: ESTABLISHING PLANS.

3-14: List and describe the planning elements that Jill needs to consider in preparing for this new

line of work.

=> The planning elements that Jill needs to consider are

a) Preparing the content within 24 hours.

b) Training workers for the night shift so that they are able to operate the machines and know the

PC programs

c) Since labor cost is the major component of the mailing place expenses the company should

buy more machines and train the current employees on the machine rather than hiring ten

temporary employees.

3-15: Describe two options for handling the staffing levels for this new line of work. What issues

and complications are likely to surface with the new amount of work for Jills department?

=> 1) New staff will have to be hired even if there is an option of using the current employees in

order to handle the volumes of work the firm will be facing after three months of starting the new

firm.
2) Easier tasks should be assigned to the newly hired staffs, and the current experienced staff

should be assigned to the new line of work. The other way to handle the volume of work can be

the experienced and the newly hired staffs working side by side.

=> Issues and complications that are likely to surface are:

a) Operating new machines and PC program could be stressful in the beginning.

b) Training and skill level of the newly hired staffs are likely to surface as issue.

c) Maintaining the deadline for production along with the quality of service could be an issue in

the beginning.

3-16: How would you suggest using schedules and budgets in the planning process for the

mailing place?

=> Planning involves defining the goals of an organization. So the planning should involve

strategies for achieving the goals. The employee schedule is a key factor in budgeting. Schedules

will allow the firm to plan the working hours of the employee. This will also help in tracking the

productivity of the firm. And of course budgets must also be included in the planning process to

keep track of the flow of money.


Case 3-B When Proper procedure is not followed.

1. Outline the specific steps Cliff should have taken with Sonja prior to their meeting with Cindy

to ensure the meeting went smoothly with no surprises.

=> Cliff should have explained to Sonja on what was going on with Cindy in detailed manner in

order to avoid any confusion. I also think Cliff should have told the fact that Cindy was married

to the member of the executive committee and her position was important regardless.

2. As supervisor, what should Cliff have done when it became apparent Sonja was overstepping

her authority during the meeting with Cindy?

=> According to me as a supervisor Cliff should have stopped Sonja when he sensed that Sonja

was overstepping her authority. Cliff should have asked for an explanation from Sonja as well as

Cindy for their such behavior.Cliff should have sat with both of them and try to sort things out

between them.

3. What steps do you believe Heather should take with Sonja? With Cliff? With Cindy?

=> I believe Heather should hear each persons story first on what led to such behavior of Sonja.

Then Heather should gather all those individuals together to sort things out between them.

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