Scribd
Upload
453 views1 page

Receipt of Enquiry From Customer by Sales: Process Flow Diagram

The process flow diagram outlines the key steps in fulfilling a customer order from an industrial manufacturing perspective. It starts with receiving an inquiry from a customer and providing a feasibility review and quotation. Upon receiving an order, sales reviews the order and procurement and production planning begins. This involves purchasing raw materials, inspecting and storing them, and issuing materials to production. The manufacturing process then follows with setup approval, machining with inspections, final inspection, packing, and dispatching the product with documentation to the customer. Feedback is then obtained from the customer.

Uploaded by

SUBODHH
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
453 views1 page

Receipt of Enquiry From Customer by Sales: Process Flow Diagram

The process flow diagram outlines the key steps in fulfilling a customer order from an industrial manufacturing perspective. It starts with receiving an inquiry from a customer and providing a feasibility review and quotation. Upon receiving an order, sales reviews the order and procurement and production planning begins. This involves purchasing raw materials, inspecting and storing them, and issuing materials to production. The manufacturing process then follows with setup approval, machining with inspections, final inspection, packing, and dispatching the product with documentation to the customer. Feedback is then obtained from the customer.

Uploaded by

SUBODHH
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

Process Flow Diagram

Receipt of enquiry from customer by Sales

Feasibility review done by Sales

Quotation/ Proposal sent to Customer

On receipt of order, review of order is done by Sales

Procurement planning leading to placing of Purchase Orders

Production planning (In-house/ Outsourcing as applicable)

Inspection of raw material and storage of same in designated area

Issue of material by Stores to Production

Setup approval , first piece inspection on machine

Machining with inspection checks on machine

Final inspection

Packing

Product Despatch to customer with dispatch documentation

Follow-up for verification of material receipt at customer

Obtaining feedback from customer

You might also like