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Balance Scorecard

This document outlines a balanced scorecard for an automotive parts company with objectives, measurements, targets, and initiatives across four perspectives: finance, customer, process, and learning. The objectives include improving return on capital employed and reducing costs, achieving on-time delivery and positive customer feedback, increasing manufacturing efficiency and maintaining relationships with suppliers, and enhancing employee capabilities through training. Corresponding metrics, targets, and budgeted initiatives are provided for each objective.

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Jayal
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234 views4 pages

Balance Scorecard

This document outlines a balanced scorecard for an automotive parts company with objectives, measurements, targets, and initiatives across four perspectives: finance, customer, process, and learning. The objectives include improving return on capital employed and reducing costs, achieving on-time delivery and positive customer feedback, increasing manufacturing efficiency and maintaining relationships with suppliers, and enhancing employee capabilities through training. Corresponding metrics, targets, and budgeted initiatives are provided for each objective.

Uploaded by

Jayal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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5/17/2017 Balance Score Card

Domestic Auto Parts

Submitted by:
Jayal Yadav
Shamsher Singh
Harkarandeep Kaur
Sunpreet Gosal
Balance Score Card (BSC) for Domestic Auto Parts

(Source: Sethian, I; 2017)


Objectives Measurement Target Initiative Budget
a. Improve ROCE a. Market Value a. 12%
b. Reduce Unit Cost b. Total Expense b. Decrease
Finance c. Increase Asset
utilization c. Product-Asset c. 90%
d. Grow Revenue ratio
d. Net Income d. Increase
a. On-time and on- a. Shipment a. Above 4.5* Promotional
specs delivery ratings events and
b. Maximum Marketing.
b. Achieve image of b. Retaining
trusted supplier Customers c. Positive Front-desk
feedback interaction with
Customer
c. Enhance c. Customer customers. $XXXX
Customer surveys d. Win or
relationship Nomination Training Sales
d. Become d. Supplier society and CSR team.
innovative awards
supplier Develop Service
standards
a. Improve a. Downtime of a. Decrease Deploying
manufacturing machine advance
efficiency machineries.
b. Improve supplier b. Supplier b. Satisfactory
relationship feedback Develop
c. Improve c. Operations c. Smoother measurements
maintenance and track
effectiveness performance.
Process d. Upgrade d. Productivity d. Increase $XXXX
equipment Quality
e. Understand e. Customer e. Fulfil Standards
customer needs requirement introduction.
f. Build distribution f. Customer Base f. Improve
network Social events
g. Excel at product g. Product quality g. Enhance gathering with
dev. & uniqueness suppliers and
customers.

Formal meetings
with suppliers.
a. Increase working a. Productivity a. Increase Employee
capabilities Training.
Learning b. Leverage IT b. Technology b. Advance $XXXX
c. Build a culture of availability Change
change c. Working Style c. Smart management.
References:
Sethian, I. (2017, May 16). DAP strategy Map. Retrieved May 17, 2017, from
https://my.senecacollege.ca/bbcswebdav/pid-7296625-dt-content-rid-17981475_2/xid-17981475_2

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