Student Workbook
Student Workbook
ICS
TRAINING COURSE
STUDENT WORKBOOK
THREE-DAY BASIC
INCIDENT COMMAND SYSTEM (ICS)
TRAINING COURSE
I. BACKGROUND
COURSE OBJECTIVES
Upon completion of the training, the participants will be able to:
1. Develop understanding of ICS as a tool for effective disaster response;
2. Explain the overview of ICS, its background, concepts, principles and
features, organization, facilities, and methodologies; and
3. Apply the concepts and methodologies of ICS through group exercises.
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TABLE OF CONTENTS
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MODULE 1:
INTRODUCTION TO INCIDENT
COMMAND SYSTEM
MODULE OBJECTIVES
Upon completion of this module, participants will be able to:
1. Explain the background and development of ICS in the Philippines
2. Explain the overview of ICS
3. Explain the principles and features of ICS
4. Explain the roles & relationship between the Responsible Official and the
Incident Commander
5. Differentiate coordination from command and control
6. Learn the different ICS success stories
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Institutionalization of ICS
Also signed on August 18, 2016, this provides the guidelines on the
mobilization of Incident Management Teams.
The regional and local DMRRCs organized their own ICS Cadre and
formulated issuances to implement ICS in their respective areas.
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Overview of ICS
______________________
o An occurrence, caused by either human or natural phenomena, that
requires ___________________________to prevent or minimize loss of
life, or damage to property and the environment.
Benefits of ICS
o ___________________________________
o ___________________________________
o ___________________________________
o ___________________________________
o ___________________________________
Full In transition:
Implementation South Asia ASEAN Africa Latin America
United States Bhutan Indonesia Ethiopia Many
Canada India Philippines Ghana countries
Australia Sri Lanka Thailand
New Zealand Brunei
Mexico Darussalam
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o Ordering
o Dispatching
o Tracking
o Recovering
o Reimbursing resources (as appropriate)
____________ Used to communicate response goals, objectives and support
activities throughout the ICS organization.
Developed for each operational period (usually 12 to 24 hours).
May be verbal or written.
____________ ICS has a variety of tools, including forms, to help standardize
procedures and documentation
______________________
A statement or instruction given to the IC by the RO delegating authority and
assigning responsibility
Includes objectives, priorities, expectations, constraints and other
considerations or guidelines
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NOTES
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
MODULE 2:
ORGANIZATION AND STAFFING
MODULE OBJECTIVES
Upon completion of this module, the participants will be able to:
1. Describe the ICS organization;
2. Explain the Incident Commander, Command Staff and General Staff positions
and responsibilities;
3. Describe information flow within the ICS organization; and
4. Develop an ICS organization for the given exercise
Deputy
Works with those in the primary managerial functions
May be from the same agency or from an assisting agency.
May also be used at Section and Branch levels of ICS.
Has the same qualification as the person they work for.
Assistant
Serve as subordinates to Command Staff positions, particularly Liaison,
Information, and Safety Officer.
May also work for Unit Leader.
Must have a level of technical capability, qualifications, and responsibility
subordinate to primary position.
Incident Management Team (IMT)
Composed of the Incident Commander and appropriate Command and
General Staff personnel assigned to an incident or planned event
Incident Commander
Functions
Responsible for overall management of response operations.
Selected by the Responsible Official (RO) based on qualifications and
experience.
Acts as First Responder to the incident.
Assesses the situation/receives briefing from RO or outgoing IC.
Determines incident objectives.
Establishes Incident Command Post (ICP).
Establishes appropriate ICS organization based on the situation.
Establishes response priorities in consultation with the Command and
General Staff.
Coordinates activities for all Command and General Staff.
Ensures planning meeting are scheduled as required.
Approves and authorizes the implementation of the Incident Action Plan.
Ensures that adequate safety measures are in place.
Approves requests for additional resources and for their release.
Coordinates with key people and officials.
Keeps the Responsible Official informed of the incident status.
Authorizes release of information to the media.
Response Priorities
The IC decides and sets objectives based on the following priorities:
Safety of the responders, disaster victims and the general public
Incident stabilization
Property protection/conservation
Characteristics of an Effective IC
Understands ICS Quick thinker
Has command presence Good communicator
Proven manager Adaptable and flexible
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NOTE: IC performs all ICS functions until additional positions are filled.
Command Staff
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NOT part of the Command Staff
Assigned to an incident by assisting/ cooperating agency
Have authority to make decisions for their agency
Report to the IC or LOFR (if designated)
Assisting Agencies:
directly provide tactical resources.
e.g. BFP, AFP to provide rescue equipment
Cooperating Agencies:
provide assistance other than tactical resources.
e.g. Utility companies
General Staff
Operations Usually the first organization assigned to the incident
Section Responsible for managing, directing and coordinating all tactical
operations
Headed by Operations Section Chief (OSC)
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____________
Functional subdivision of areas of operation
Labeled according to the function (eg. Health and Safety Group)
Managed by a Supervisor
____________
Used when the number of Divisions or Groups exceeds the span
of control.
Either geographical or functional
Identified by Roman numeral or functional name
Managed by a Director
____________
Example: Air Operations Branch
Activated to coordinate the use of aviation resources
Managed by the Air Operations Branch Director who reports to
the OSC
Mainly include the following Air Support Group and Air Tactical
Group
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Combination of mixed resources with common communications
Supervised by the Task Force Leader
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Resources of the same kind and type with common
communications
Supervised by the Strike Team Leader
____________
Individual personnel
A piece of equipment and its personnel complement
A crew or team of individual personnel with an identified
supervisor
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____________
Facility where resources can wait for a tactical assignment
All resources in the Staging Area are available for assignment
Out-of-service resources are not located at the Staging Area
____________
Oversees staging areas
Reports to the OSC
If there is no OSC, the STAM reports to the IC
Planning Responsible for planning services
Section Collects, evaluates and process situation and resources status
information
Develops Incident Action Plan to accomplish objectives
Maintains situation and resource status
Headed by Planning Section Chief (PSC)
____________
Assigned wherever needed depending on the requirements of
the incident.
Examples :
Structural engineers
Flood control specialists
Environmentalists
Meteorologists
Fuels specialist
Logistics Provides resources and all other services needed to support the
Section incident:
Facilities
Transportation
Communications
Supplies
Equipment Maintenance
Fuel
Food Services
Medical Services
Headed by Logistics Section Chief (LSC)
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_________________
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Finance/Admin Monitors incident costs
Section Maintains financial records
Administers procurement contracts
Performs time recording
Headed by Finance/Admin Section Chief (FSC)
Flow of Information
There must be complete freedom for flow of information within the ICS
organization to the possible extent
Orders, directives, resource requests and status changes must follow the
chain of command, unless otherwise directed
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NOTES
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
MODULE 3:
ICS FACILITIES
MODULE OBJECTIVES
Upon completion of this module, participants will be able to:
1. Describe the facilities used in ICS, their purposes and appropriate map
symbols;
2. Describe how the ICS facilities are used to manage an incident or event; and
3. Develop a map with the appropriate ICS facilities for the given exercise
ICS Facilities
FACILITY DESCRIPTION
_______________ Location where primary command functions are
performed
Only one ICP for every incident
Map symbol:
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Other Facilities
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NOTES
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
MODULE 4:
ORGANIZING AND MANAGING
INCIDENTS AND EVENTS
MODULE OBJECTIVES
Upon completion of this module, the participants will be able to:
1. Explain the use of ICS for planned/special events;
2. Identify the issues and initial organizational activities for all incidents; and
3. Identify the challenges in managing planned events and incidents.
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
Major Incidents
An incident is an occurrence or event, natural or human-induced, that requires
an emergency response to protect life or property.
Major incidents generally result to massive casualties and damages to
properties.
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As resources are added, the use of the ICS organization becomes more
important;
The expansion/increase is mostly in the Operations Section.
Span of Control for Operations in this example is 5 to 1
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Unified Command
Allows agencies, organizations (or countries) with responsibility for the
incident to jointly provide management direction.
Works with a common set of incident objectives and strategies.
OSC implements the tactical operations using a SINGLE Incident Action Plan.
Incident Complex
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Considerations
Use Single or Unified Command
Incidents are close enough to be managed by the same IMT
Need to reduce the logistical or support requirements
Need to consolidate incidents to conserve staff and reduce costs
Staff activities can be managed by a single IMT
Examples
Earthquakes, typhoons, floods in the same area
Several separate forest fires burning in close proximity
Many separate incidents occurring simultaneously
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Area Command
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NOTES
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
MODULE 5:
INCIDENT/EVENT ASSESSMENT
AND MANAGEMENT BY OBJECTIVES
MODULE OBJECTIVES
Upon completion of this module, participants will be able to:
1. Explain the process for assessing incident/event complexity;
2. Describe the process for managing objectives; and
3. Develop objectives for the given exercise.
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
Situation Awareness
Situation awareness is the perception of:
What the current status of the incident, and
What you are doing in relation to the incident and your objectives.
Situation awareness involves the ability to predict:
Changes in the status of the incident, and
Your future actions.
In addition to the information collected during the size up, the Incident Commander
must take into account the Authorities, Policies & Guidelines, and External
Stakeholders.
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Management by Objectives
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Examples:
Release all hostages safely with no further casualties by 1500H.
Stop any further flow of toxic material to river bed by 0900H.
Search all structures for casualties by 1400H.
Reduce reservoir level to 35 feet by 0800H tomorrow.
Complete rapid assessment of all damaged residential structures in Barangay
C within the next 24 hours.
Restore water supply to the business district by 0900H tomorrow.
Suppress fire within the existing structures in Barangay A during the current
operational period.
Strategy
Describes the general method or methods that should be used either singly
or in combination which will result in achieving the incident objective.
Examples of Strategies:
Strategy #1 - _________________________________
Strategy #2 - _________________________________
Strategy #3 - _________________________________
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Tactical Direction
Describes how the Strategy will be accomplished to achieve the Incident
Objectives.
It is the responsibility of the Incident Commander or the Operations Section
Chief, if established.
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
MODULE 6:
ORGANIZING AND MANAGING
INCIDENT RESOURCES
MODULE OBJECTIVES
Upon completion of this module, the participants will be able to:
1. Explain the importance of organizing resources, to include describing and
assigning resource status;
2. Explain the key considerations for managing resources; and
3. Plan for the needed resources for the given exercise.
Incident resources - include personnel and major equipment that are available or
potentially available for assignment.
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Resource Status
_____________ - resource is on the incident; working
_____________ - resource is on the incident; not assigned; without a task
(perhaps in staging area or camp)
_____________ - resource is neither assigned nor available (may be resting
or under repair)
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Resource Ordering
The process whereby requests (orders) for additional resources are
communicated to the Emergency Operations Center
Essential Information for Resource Orders
Incident name
Order/request number
Date and time of request/order
Quantity, kind and type of resources
Reporting location
Requested arrival time
Radio frequency
Name of person and position placing request/order
Callback number or radio designation
Ordering Methods
Radio
Fax
Phone
Computer
Ordering Process
Personnel authorized to make orders:
Incident Commander
Logistics Section Chief
Supply Unit Leader
IC must approve all orders.
Orders must be communicated to the EOC.
Resource Check-in
A pre-established ICS process that provides resource accountability
Begins as soon as possible in the course of the incident
May occur at multiple locations
Check-in Locations
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Resource Use
Resources checked-in may be:
1. Initially assigned to base, camps or staging areas; or
2. Directly assigned to divisions or groups
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Resource Demobilization
Demobilization refers to the release and return of resources that are no longer
required for the support of an incident/event.
The release and return of resources may occur during an incident/event or
after the incident/event is over
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NOTES
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
MODULE 7:
INCIDENT AND EVENT PLANNING
MODULE OBJECTIVES
Upon completion of this module, the participants will be able to:
1. Explain the importance of incident/event planning;
2. Understand the process of delegation of authority; and
3. Explain the steps involved in incident action planning
Importance of Planning
Results of Poor Planning
Inefficient use of resources
Inappropriate strategies and tactics
Safety problems
High incident costs
Low effectiveness
Lack of documentation
Delegation of Authority
One of the important considerations for planning is to determine who has the
authority to manage the incident.
Who is in charge?
Verbal or written instruction by the RO
Grants authority to the IC to assume command and carry out specific
functions.
Does NOT relieve the RO of the overall responsibility for the incident.
When not needed:
The IC is acting within his or her existing authorities.
The person in charge of the area may already have the authority to
deploy response resources to a small incident.
The chief has the authority to serve as an IC as part of his official job
description (eg. Fire Chief responding to a fire incident)
When needed:
The incident is outside the Incident Commanders home jurisdiction.
The incident scope is complex or beyond the capacity of the existing
authorities.
It is stated in the law or procedures.
Elements:
Legal authorities and restrictions
Financial authorities and restrictions
Reporting requirements
Demographic issues
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Political implications
Agency or jurisdictional priorities
Plan for public information management
Process for communications
Plan for ongoing incident evaluation
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Essential elements:
Description of the incident
Statement of Objectives
Organization
Tactics (Procedures)
Resource Assignments (Personnel and Equipment)
Supporting documents/plans: traffic; communications;
medical; others as needed
Planning Meeting
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OFFICE OF CIVIL DEFENSE-NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
MODULE 8:
TRANSFER OF COMMAND,
DEMOBILIZATION AND CLOSE OUT
MODULE OBJECTIVES
Upon completion of this module, the participants will be able to:
1. Explain the process of transfer of command;
2. Understand the demobilization procedures; and
3. Explain the importance of close out meetings.
6. Incident facilities.
7. Incident communications plan.
8. Incident prognosis, concerns, and other issues.
9. Introduction of Command and General Staff members.
Demobilization This refers to the release and return of resources that are no longer
required for the support of the incident/event.
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