SuperStack® II Switch 3300 SM

®
User Guide

3C16987

http://www.3com.com/

Part No. DUA1698-7AAA01

Published May 2000
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 CONTENTS

ABOUT THIS GUIDE

Conventions 8
Related Documentation 9
Year 2000 Compliance 10
Documentation Comments 10
Product Registration 10

1 INTRODUCING THE SWITCH 3300 SM

About the SuperStack II Switch 3300 SM 12
Summary of Features 12
Switch 3300 SM — Front View Detail 13
10BASE-T/100BASE-TX Ports 13
1000BASE-SX Port 13
LEDs 13
Switch 3300 SM — Rear View Detail 15
Unit Information Label 15
Power Socket 15
Redundant Power System Socket 15
Console Port 16
Matrix Port 16
Network Configuration Examples 17
Switch 3300 SM as a Segmentation Switch 17
Switch 3300 SM as a Collapsed Backbone Switch 18
Switch 3300 SM as a Desktop Switch 19
Configuration Rules for Fast Ethernet 20
Configuration Rules with Full Duplex 21
Configuration Rules for Gigabit Ethernet 22
Configuration Rules for the 3300 SM 22
2 INSTALLING THE SWITCH
Choosing a Suitable Site 24
Rack-mounting 24
Placing Units On Top of Each Other 25
Stacking Units 26
Stacking Two Units 26
Stacking Up To Four Units 27
The Power-up Sequence 29
Connecting a Redundant Power System 29
Powering-up the Switch 3300 SM 29
Checking for Correct Operation 29
Choosing the Correct Cables 30
Solving Problems Indicated by LEDs 31
Managing the Switch 32

A SAFETY INFORMATION
Important Safety Information 34
L’information de Sécurité Importante 36
Wichtige Sicherheitsinformationen 38

B PIN-OUTS
Null Modem Cable 41
PC-AT Serial Cable 41
Modem Cable 42
RJ45 Pin Assignments 42

C TECHNICAL SPECIFICATIONS

D TECHNICAL SUPPORT
Online Technical Services 47
World Wide Web Site 47
3Com Knowledgebase Web Services 47
3Com FTP Site 48
3Com Facts Automated Fax Service 48
Support from Your Network Supplier 48
Support from 3Com 48
Returning Products for Repair 50

GLOSSARY

INDEX

3COM CORPORATION LIMITED WARRANTY

EMC STATEMENTS
ABOUT THIS GUIDE

This guide provides all the information you need to install and use a
SuperStack ® II Switch 3300 SM (3C16987) unit with default settings. If
you want to change the way the Switch works using management
software, refer to the “SuperStack II Switch Management Guide”.

The guide is intended for use by network administrators who are

responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).

If the information in the release notes that are shipped with your product
differs from the information in this guide, follow the instructions in the
release notes.

Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/

This guide makes reference to the SuperStack II Switch 3300 MM. This
Switch has three fixed Matrix Ports on its rear panel and can be used to
stack any 1100/3300 family Switch. Note that any 1100/3300 family
Switch fitted with a Matrix Module can also be used to stack Switches.

All the Switches mentioned in this guide are compatible with the
Switches found within the SuperStack II 1100/3300 family range.
 8 ABOUT THIS GUIDE

Conventions Table 1 and Table 2 list conventions that are used throughout this guide.

Table 1 Notice Icons

Icon Notice Type Description

Information note Information that describes important features or
instructions

Caution Information that alerts you to potential loss of data or

potential damage to an application, system, or device

Warning Information that alerts you to potential personal injury

Table 2 Text Conventions

Convention Description
Screen displays This typeface represents information as it appears on the
screen.
Syntax The word “syntax” means that you must evaluate the syntax
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
In this example, you must supply a password for
<password>.
Commands The word “command” means that you must enter the
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display port information, enter the following
command:
bridge port detail
The words “enter” When you see the word “enter” in this guide, you must type
and “type” something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
Keyboard key names If you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
 Related Documentation 9

Table 2 Text Conventions (continued)

Convention Description
Words in italics Italics are used to:
■ Emphasize a point.
■ Denote a new term at the place where it is defined in the
text.
■ Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.

Related In addition to this guide, each Switch 3300 SM document set includes the
Documentation following:
■ Management Guide
This guide contains all the management information for the Switch.
■ Quick Reference Guide
This guide contains a quick summary of the hardware and software
information for the Switch.
■ Quick Installation Guide
This guide contains a summary of the package contents, and a quick
summary of the installation information for the Switch.
■ Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems.
■ SuperStack II Switch Help
This help provides information about the web interface software of
the Switch. It is supplied on the SuperStack II Switch CD-ROM.
■ SuperStack II Switch README File
This file provides information about the current software release,
including new features, modifications, and known problems. It is
supplied on the SuperStack II Switch CD-ROM.
 10 ABOUT THIS GUIDE

In addition, there are other publications you may find useful:

■ Documentation accompanying the Advanced Redundant Power
System.

Year 2000 For information on Year 2000 compliance and 3Com products, visit the
Compliance 3Com Year 2000 Web page:
http://www.3com.com/products/yr2000.html

Documentation Your suggestions are very important to us. They will help make our
Comments documentation more useful to you. Please e-mail comments about this
document to 3Com at:

[email protected]

Please include the following information when commenting:

■ Document title
■ Document part number (on the title page)
■ Page number (if appropriate)

Example:
■ SuperStack II Switch 3300 SM User Guide
■ Part Number DUA1698-7AAA01
■ Page 21

Product You can now register your SuperStack II Switch on the 3Com web site to
Registration receive up-to-date information on your product:
■ http://www.3com.com/productreg/pdd
 INTRODUCING THE SWITCH 3300 SM
1
This chapter contains introductory information about the Switch and how
it can be used in your network. It covers the following topics:
■ About the SuperStack II Switch 3300 SM
■ Switch 3300 SM — Front View Detail
■ Switch 3300 SM — Rear View Detail
■ Network Configuration Examples
■ Configuration Rules for Fast Ethernet
■ Configuration Rules with Full Duplex
■ Configuration Rules for Gigabit Ethernet
■ Configuration Rules for the 3300 SM
 12 CHAPTER 1: INTRODUCING THE SWITCH 3300 SM

About the The SuperStack® II Switch 3300 SM connects:

SuperStack II ■ your existing 10Mbps devices.
Switch 3300 SM
■ high-performance workgroups with a 100Mbps or 1000Mbps
backbone or server connection.
■ users to dedicated 100Mbps ports in one switch.

In addition, as part of the 3Com® SuperStack II range of products, you

can combine it with any SuperStack II system as your network grows.

Summary of Features The Switch has the following hardware features:

■ 24 Fast Ethernet auto-negotiating 10BASE-T/100BASE-TX ports
■ 1000BASE-SX Gigabit Ethernet port
■ One Matrix Port for connecting units in the Switch 1100/3300 family
to form a stack. This enables you to:
■ Connect two units back-to-back using a single Matrix Cable
■ Stack the Switch with up to three other units in the Switch
1100/3300 family, when one of the units is a Switch 3300 MM unit
■ SuperStack II architecture
■ Connects to Redundant Power System/Advanced Redundant
Power System
■ 19-inch rack or stand-alone mounting

For information about the software features of the Switch, refer to the
“SuperStack II Switch Management Guide”.
 Switch 3300 SM — Front View Detail 13

Switch 3300 SM —
Front View Detail
Figure 1 Switch 3300 SM — front view

10BASE-T / 100BASE-TX 1000BASE-SX Unit

1x 6x 7x 12x green = enabled, link OK
flashing green = disabled, link OK
1 2 3 4 5 6 7 8 9 10 11 12 Packet 1 2
1 2 3 4 5 6 7 8 9 10 11 12 Status 3 4
13 14 15 16 17 18 19 20 21 22 23 24 Packet 5 6 Power/Self Test
®
13 14 15 16 17 18 19 20 21 22 23 24 Status 7 8 SuperStack II
13x 18x 19x 24x
Switch 3300 SM

10BASE-T / 100BASE-TX Ports Port Status LEDs Power / Self Test LED

1000BASE-SX Port Unit LED

10BASE-T/ The Switch has 24 auto-negotiating 10BASE-T/100BASE-TX ports

100BASE-TX Ports configured as MDIX (cross-over). These ports can be set to 10BASE-T half
duplex, 10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full
duplex, or they can automatically detect the speed and duplex mode of a
link and provide the appropriate connection. The maximum segment
length is 100m (328ft) over Category 5 twisted pair cable.

As these ports are configured as MDIX (cross-over), you need to use a

cross-over cable to connect to devices whose ports are MDIX-only. See
“Choosing the Correct Cables” on page 30 for more information.

1000BASE-SX Port The Switch has a Gigabit Ethernet Port that provides a 1000Mbps
connection to another Gigabit Ethernet device. This port uses 62.5 µm or
50 µm multimode fiber optic cable with MT-RJ duplex connectors.

LEDs Table 3 (overleaf) lists the LEDs visible on the front of the Switch, and
their states according to color. For information on using the LEDs for
problem solving, see “Solving Problems Indicated by LEDs” on page 31.
14 CHAPTER 1: INTRODUCING THE SWITCH 3300 SM

Table 3 LED behavior

LED Color Indicates

Port Status LEDs
Packet Yellow Packets are being transmitted/received on the port.
Off No packets are being transmitted/received on the
port.
Status Green A link is present, and the port is enabled.
Green flashing A link is present, but the port is disabled.
Off No link is present.
Unit LEDs
1–8 Green The Switch forms a stack with other Switch units;
the LED indicates the position of the Switch in the
stack and that a link is present. Note that although
there are eight LEDs, only four Switch units can be
stacked at present.
Off The Switch is stand-alone.
Power/Self Test LED
Green The Switch is powered-up.
Green flashing The Switch is either downloading software or is
initializing (which includes running a Power On Self
Test).
Yellow The Switch has failed its Power On Self Test.
Off The Switch is not receiving power.
 Switch 3300 SM — Rear View Detail 15

Switch 3300 SM —
Rear View Detail
Figure 2 Switch 3300 SM — rear view

Unit Information Label

Switch 3300 SM 24 Port

3C16987
MAC Addr: XXXXXXXXXX
Serial XXXXXXXXXXXX Console
(max) 19200,8,1,N

Matrix Port

Power Socket Redundant Power System Socket Console Port Matrix Port

Unit Information This label shows the following:

Label ■ The 3Com product name of the Switch
■ The 3Com 3C number of the Switch
■ The unique MAC address (Ethernet address) of the Switch
■ The serial number of the Switch

You may need this information for fault reporting purposes.

Power Socket The Switch automatically adjusts its power setting to any supply voltage
in the range 90–240V A.C.

Redundant Power To protect against internal power supply failure, you can use this socket
System Socket to connect a SuperStack II Advanced Redundant Power System (ARPS) to
the Switch. See “Connecting a Redundant Power System” on page 29.
16 CHAPTER 1: INTRODUCING THE SWITCH 3300 SM

Console Port The console port allows you to connect a terminal and perform remote or
local out-of-band management. The console port uses standard null
modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop
bit.

Matrix Port The Matrix Port allows you to:

■ Stack the Switch with another unit in the Switch 1100/3300 family
using a single Matrix Cable
■ Stack the Switch with up to three other units in the Switch 1100/3300
family, when one of the units is a Switch 3300 MM unit

For more information about the role of the Matrix Port, see “Stacking
Units” on page 26.
 Network Configuration Examples 17

Network The following illustrations show some examples of how the Switch can be
Configuration used in your network.
Examples

Switch 3300 SM as a The example in Figure 3 shows how a Switch 3300 SM stack can segment
Segmentation Switch a network of shared 10Mbps,100Mbps and 1000Mbps connections.
There is a 10/100 shared segment on each floor, and these segments are
connected to the Switch which is positioned in the basement. The Switch
3300 SM also provides a Gigabit Ethernet connection to a local server.

Figure 3 Using the Switch to segment your network

Endstations on shared 10Mbps

Dual Speed Hub 500 and 100Mbps connections

Local server on a shared

100Mbps connection

Endstations on shared 10Mbps

Dual Speed Hub 500 and 100Mbps connections

Local server on a shared

100Mbps connection

100Mbps
Switch 3300 SM stack
Endstations and servers on switched 10Mbps,
100Mbps and 1000Mbps connections

1000Mbps
18 CHAPTER 1: INTRODUCING THE SWITCH 3300 SM

Switch 3300 SM as a The example in Figure 4 shows how a Switch 3300 SM stack can act as a
Collapsed Backbone backbone for both shared and switched network segments.
Switch
Figure 4 Using the Switch as a collapsed backbone

Endstations on
Endstations on switched 10Mbps
shared 10Mbps connections
and 100Mbps
connections

Switch 1100
Dual Speed Hub 500

Endstations on
switched 10Mbps
Endstations on connections
shared 10Mbps
and 100Mbps
connections

Switch 1100
Dual Speed Hub 500

100Mbps

Switch 3300 SM stack

Endstations on switched Servers on dedicated
10Mbps connections 1000Mbps connections
 Network Configuration Examples 19

Switch 3300 SM as a The example in Figure 5 shows how a Switch 3300 SM can be used,
Desktop Switch within a stack, for a group of users that require dedicated 10Mbps or
100Mbps connections to the desktop. The 3300 SM Switches provide a
Gigabit Ethernet connection to a SuperStack II Switch 9300 in the
basement and to a local server.

Figure 5 Using the Switch in a desktop environment

Switch 3300:
SM
SM
Local server on a switched
XM
1000Mbps connection
MM

Endstations on switched 10Mbps

or 100Mbps connections

1000Mbps

Switch 9300
 20 CHAPTER 1: INTRODUCING THE SWITCH 3300 SM

Configuration Rules The topology rules for 100Mbps Fast Ethernet are slightly different to
for Fast Ethernet those for 10Mbps Ethernet. Figure 6 illustrates the key topology rules and
provides examples of how they allow for large-scale Fast Ethernet
networks.

Figure 6 Fast Ethernet configuration rules

 Configuration Rules with Full Duplex 21

The key topology rules are:

■ Maximum UTP cable length is 100m (328ft) over Category 5 cable.
■ A 412m (1352ft) fiber run is allowed for connecting switch-to-switch,
or endstation-to-switch, using half-duplex 100BASE-FX.
■ A total network span of 325m (1066ft) is allowed in single-repeater
topologies (one hub stack per wiring closet with a fiber run to the
collapsed backbone). For example, a 225m (738ft) fiber link from a
repeater to a router or switch, plus a 100m (328ft) UTP link from a
repeater out to the endstations.

Configuration Rules The Switch provides full duplex support for all its ports. Full duplex allows
with Full Duplex packets to be transmitted and received simultaneously and, in effect,
doubles the potential throughput of a link.

With full duplex, the Ethernet topology rules are the same, but the Fast
Ethernet rules are:
■ Maximum UTP cable length is 100m (328ft) over Category 5 cable.
■ A 2km (6562ft) fiber link is allowed for connecting switch-to-switch,
or endstation-to-switch.
 22 CHAPTER 1: INTRODUCING THE SWITCH 3300 SM

Configuration Rules Gigabit Ethernet is designed to run over four media:

for Gigabit ■ Single-mode fiber optic cable, with connections up to 5km.
Ethernet
■ Multimode fiber optic cable, with connections up to 550m.
■ Balanced, shielded copper cabling, with connections up to 25m.
■ Category 5 cabling, with connections up to 100m.
Table 4 Gigabit Ethernet cabling

Modal Lengths Supported

Gigabit Ethernet Bandwidth Specified by IEEE
Transceivers Fiber Type (MHz/km) (meters)
1000BASE-LX 62.5 µm MM 500 2–550
50 µm MM 400 2–550
50 µm MM 500 2–550
10 µm SM N/A 2–5000
1000BASE-SX 62.5 µm MM 160 2–220
62.5 µm MM 120 2–275
50 µm MM 400 2–500
50 µm MM 500 2–550
1000BASE-CX N/A N/A 25
1000BASE-T N/A N/A 100

MM = Multimode SM = Single-mode

Configuration Rules The Switch has a Gigabit Ethernet fiber optic 1000BASE-SX port that
for the 3300 SM provides a 1000Mbps full duplex connection to another Gigabit Ethernet
device. Full duplex allows packets to be transmitted and received
simultaneously and, in effect, doubles the potential throughput of a link.

For the SuperStack II Switch 3300 SM:

■ Use Multimode fiber optic cable (see Table 4 for details).
■ The 1000BASE-SX port is permanently fixed at 1000Mbps with full
duplex.
 INSTALLING THE SWITCH
2
This chapter contains the information you need to install and set up the
Switch. It covers the following topics:
■ Choosing a Suitable Site
■ Rack-mounting
■ Placing Units On Top of Each Other
■ Stacking Units
■ The Power-up Sequence
■ Choosing the Correct Cables
■ Solving Problems Indicated by LEDs
■ Managing the Switch

WARNING: Safety Information. Before installing or removing any

components from the Switch 3300 SM or carrying out any maintenance
procedures, you must read the safety information provided in Appendix A
of this guide.

AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever

tout composant du Switch 3300 SM ou d'entamer une procédure de
maintenance, lisez les informations relatives à la sécurité qui se trouvent
dans l'Appendice A de ce guide.

WARNHINWEIS: Sicherheitsinformationen. Bevor Sie Komponenten

aus dem Switch 3300 SM entfernen oder dem Switch 3300 SM
hinzufuegen oder Instandhaltungsarbeiten verrichten, lesen Sie die
Sicherheitsanweisungen, die in Appendix A (Anhang A) in diesem
Handbuch aufgefuehrt sind.
 24 CHAPTER 2: INSTALLING THE SWITCH

Choosing a Suitable The Switch is suited for use in an office environment where it can be
Site mounted in a standard 19-inch equipment rack, or free standing.
Alternatively, the Switch can be rack-mounted in a wiring closet or
equipment room. A rack-mounting kit, containing two mounting
brackets and four screws, is supplied with the Switch.

When deciding where to position the Switch, ensure that:

■ You are able to meet the configuration rules detailed in
“Configuration Rules for Fast Ethernet” on page 20.
■ The Switch is accessible and cables can be connected easily.
■ Cabling is away from:
■ Sources of electrical noise such as radios, transmitters and
broadband amplifiers
■ Power lines and fluorescent lighting fixtures
■ Water or moisture cannot enter the case of the Switch.
■ Air-flow is not restricted around the Switch or through the vents in the
side of the Switch. We recommend that you provide a minimum of
25mm (1in.) clearance.
■ No more than four Switch units are placed on top of one another, if
the units are free standing.
■ If used in an office environment, the switch is positioned so that any
noise from the fan is not disruptive.

Rack-mounting The Switch is 1U high and fits in most standard 19-inch racks.

CAUTION: Disconnect all cables from the Switch before continuing.

Remove all self adhesive pads from the underside of the Switch if they
have been fitted.
1 Place the Switch the right way up on a hard flat surface, with the front
facing towards you.
2 Locate a mounting bracket over the mounting holes on one side of the
Switch, as shown in Figure 7.
 Placing Units On Top of Each Other 25

Figure 7 Fitting a bracket for rack mounting

3 Insert the two screws and tighten with a suitable screwdriver.

You must use the screws supplied with the mounting brackets. Damage
caused to the unit by using incorrect screws invalidates your warranty.
4 Repeat steps 2 and 3 for the other side of the Switch.
5 Insert the Switch into the 19-inch rack and secure with suitable screws
(not provided). Ensure that ventilation holes are not obstructed.
6 Connect network cabling.

Placing Units On If the Switch units are free-standing, up to four units can be placed one
Top of Each Other on top of the other. If you are mixing a variety of SuperStack II Switch and
Hub units, the smaller units must be positioned at the top.

If you are placing Switch units one on top of the other, you must use the
self-adhesive rubber pads supplied. Apply the pads to the underside of
each Switch, sticking one in the marked area at each corner. Place the
Switch units on top of each other, ensuring that the pads of the upper
unit line up with the recesses of the lower unit.
 26 CHAPTER 2: INSTALLING THE SWITCH

Stacking Units Units in the Switch 1100/3300 family can be stacked together and then
treated as a single manageable unit with one IP address.

The Matrix Port on the rear of the Switch allows you to connect two
Switch units back-to-back. For this you need a Matrix Cable (part number
3C16965). Contact your supplier for details.

The Switches in a stack are numbered 1 to 4, from the bottom up, for
management purposes. The SuperStack II Switch 3300 MM will always be
identified as Unit 1 and should therefore be positioned at the bottom of
the stack.

Stacking Two Units You can stack two Switch units with a single Matrix Cable. To do this:
1 Power-off both units.
2 Arrange the units as required. They can be rack-mounted or
free-standing; if you choose to have them free-standing, remember to
position the rubber feet as detailed in “Placing Units On Top of Each
Other” on page 25. When positioning the units, note that Matrix Cables
are 1m (3.28ft) long.
3 Connect one end of the Matrix Cable to the Matrix Port of the top
Switch, and the other end to the Matrix Port of the lower Switch (See
Figure 8).
4 If you use the management software of the units:
■ Ensure that both units have the same version of management
software
■ Ensure that you re-configure the stack-wide features on both units
For more information about management software, see “Managing the
Switch” on page 32.
 Stacking Units 27

Figure 8 A stack of two units

Stacking Up To Four You can stack up to four Switch units using a Switch 3300 MM and the
Units appropriate number of Matrix Cables.

You need only one SuperStack II Switch 3300 MM per stack.

To stack up to four Switch units:

1 Power-off all the units.
2 Arrange the units as required. They can be rack-mounted or
free-standing; if you choose to have them free-standing, remember to
position the rubber feet as detailed in “Placing Units On Top of Each
Other” on page 25. When positioning the units, note that Matrix Cables
are 1m (3.28ft) long.
3 Connect the Matrix Cables, as shown in Figure 9:
a Connect a Matrix Cable to the port marked Unit 2 on the
Switch 3300 MM. Connect the other end of this cable to the Matrix
Port on the Switch placed immediately above the Switch 3300 MM.
b Connect a second Matrix Cable to the port marked Unit 3 on the
Switch 3300 MM. Connect the other end of this cable to the Matrix
Port on the next Switch up.
c Connect a third Matrix Cable to the port marked Unit 4 on the
Switch 3300 MM. Connect the other end of this cable to the Matrix
Port on the Switch at the top of the stack.
28 CHAPTER 2: INSTALLING THE SWITCH

4 If you use the management software of the units:

■ Ensure that all the units have the same version of management
software
■ Ensure that you re-configure the stack-wide features on all the units
For more information about management software, see “Managing the
Switch” on page 32.

Figure 9 A stack of three units

Switch 1100/3300

Switch 3300 SM

Switch 3300 MM
 The Power-up Sequence 29

The Power-up The following sections describe how to get your Switch 3300 SM
Sequence powered-up and ready for operation.

Connecting a You can connect a SuperStack II Advanced Redundant Power System

Redundant Power (part number 3C16071A) to the Switch. This unit, which is also known as
System an ARPS, is designed to maintain the power to your Switch if a power
supply failure occurs.

For normal redundancy, the unit requires one Type 2 Power Module (part
number 3C16074).

For full redundancy, the unit requires two Type 2 Power Modules
combined using a Type 2 Y-Cable (part number 3C16078).

CAUTION: The Switch can only use a SuperStack II Advanced Redundant

Power System output.

Powering-up the Use the following sequence of steps to power-up the Switch.
Switch 3300 SM
CAUTION: The Switch has no ON/OFF switch; the only method of
connecting or disconnecting main power is by connecting or
disconnecting the power cord.
1 Plug the power cord into the power socket at the rear of the Switch.
2 Plug the other end of the power cord into your power outlet
The Switch powers-up and runs through its Power On Self Test (POST),
which takes approximately 12 seconds.

Checking for Correct During the Power On Self Test, all ports on the Switch are disabled and
Operation the LEDs light in the following sequence:
■ All unit LEDs light
■ Port Status LEDs light in a rapid cycle

When the POST has completed, check the Power/Self Test LED to check
that your Switch is operating correctly. Table 5 shows possible colors for
the LED.
 30 CHAPTER 2: INSTALLING THE SWITCH

Table 5 LED colors

Color State
Green The Switch is powered-up and
operating normally
Yellow The Switch has failed its Power On Self
Test. This occurs if any of the ports fail
during power-up.
Off The Switch is not receiving power.

If there is evidence of a problem, see “Solving Problems Indicated by

LEDs” on page 31.

Choosing the All of the ports on the front of the Switch 3300 SM are configured as
Correct Cables MDIX (cross-over). If you want to make a connection to another MDIX
port, you need a cross-over cable. Most of the 10BASE-T and
100BASE-TX ports on 3Com devices are MDIX-only. Many ports on
workstations and servers are configured as MDI (straight-through). If you
want to make a connection to an MDI port, you need to use a standard
straight-through cable. This is illustrated in Figure 10.

Figure 10 Connecting other devices to the Switch 3300 SM

10BASE-T / 100BASE-TX 1000BASE-SX Unit

1x 6x 7x 12x green = enabled, link OK
flashing green = disabled, link OK
1 2 3 4 5 6 7 8 9 10 11 12 Packet 1 2
1 2 3 4 5 6 7 8 9 10 11 12 Status 3 4
13 14 15 16 17 18 19 20 21 22 23 24 Packet 5 6 Power/Self Test
®
13 14 15 16 17 18 19 20 21 22 23 24 Status 7 8 SuperStack II
13x 18x 19x 24x
Switch 3300 SM

MDIX (Cross-over) Cable

MDI (Straight-through) Cable

Hub
Workstation

Switch

Switch
Server
 Solving Problems Indicated by LEDs 31

Solving Problems If the LEDs on the Switch indicate a problem, refer to Table 6 which
Indicated by LEDs contains a list of problems and suggested solutions.

Table 6 Problems indicated by LEDs

Problem Suggested Solution

A Power LED does not Check that the power cable is firmly connected to the
light relevant Switch unit and to the supply outlet. If the
connection is secure and there is still no power, you may
have a faulty power cord.
On powering-up, the The relevant Switch unit has failed its Power On Self Test
Power/Self Test LED (POST) because of an internal problem. Contact your
lights yellow and a supplier for advice.
Unit LED lights green
A link is connected and Check that:
yet the Status LED for
■ All connections are secure.
the port does not light
■ The devices at both ends of the link are powered-up.
■ The connection uses cross-over cable if you are
linking a 10BASE-T or 100BASE-TX port with a device
that is MDIX-only.

For information about solving problems when managing the Switch, refer
to the Problem Solving chapter in the “SuperStack II Switch Management
Guide”.
 32 CHAPTER 2: INSTALLING THE SWITCH

Managing the The Switch contains software that allows you to change and monitor the
Switch way it works. This management software is not required to get the
Switch working, but if you do use it, you may improve the efficiency of
the Switch and therefore improve the overall performance of your
network. For information on managing the Switch using the
management software, refer to the “SuperStack II Switch Management
Guide”.
 SAFETY INFORMATION
A
You must read the following safety information before carrying out any
installation or removal of components, or any maintenance procedures
on the Switch 3300 SM.

WARNING: Warnings contain directions that you must follow for your
personal safety. Follow all directions carefully.
You must read the following safety information carefully before you
install or remove the unit.

AVERTISSEMENT: Les avertissements présentent des consignes que vous

devez respecter pour garantir votre sécurité personnelle. Vous devez
respecter attentivement toutes les consignes.
Nous vous demandons de lire attentivement les consignes suivantes de
sécurité avant d’installer ou de retirer l’appareil.

WARNHINWEIS: Warnhinweise enthalten Anweisungen, die Sie zu Ihrer

eigenen Sicherheit befolgen müssen. Alle Anweisungen sind sorgfältig zu
befolgen.
Sie müssen die folgenden Sicherheitsinformationen’ sorgfältig
durchlesen, bevor Sie das Gerät installieren oder ausbauen.
 34 APPENDIX A: SAFETY INFORMATION

Important Safety ■ Installation and removal of the unit must be carried out by qualified
Information personnel only.
■ If installing the Switch unit in a stack with SuperStack II Hub units, the
Switch 3300 SM unit must be installed below the Hub units.
■ The unit should never be connected to an A.C. outlet (power supply)
without an earth (ground) connection.
■ The unit must be connected to an earthed (grounded) outlet to
comply with European safety standards.
■ Power Cord Set:
This must be approved for the country where it is used:
U.S.A. and ■ The cord set must be UL-approved and CSA certified.
Canada
■ The minimum specification for the flexible cord is:
No. 18 AWG
Type SV or SJ
3-conductor
■ The cord set must have a rated current capacity of at least
10A.
■ The attachment plug must be an earth-grounding type
with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A,
250V) configuration.
Denmark ■ The supply plug must comply with section 107-2-D1,
standard DK2-1a or DK2-5a.
Switzerland ■ The supply plug must comply with SEV/ASE 1011.

■ The appliance coupler (the connector to the unit and not the wall
plug) must have a configuration for mating with an EN60320/IEC320
appliance inlet.
■ The socket outlet must be near to the unit and easily accessible. You
can only remove power from the unit by disconnecting the power
cord from the outlet.
■ This unit operates under SELV (Safety Extra Low Voltage) conditions
according to IEC 950. The conditions are only maintained if the
equipment to which it is connected also operates under SELV
conditions.
■ Switzerland only:
The supply plug must comply with SEV/ASE 1011.
 Important Safety Information 35

■ France and Peru only:

This unit cannot be powered from IT† supplies. If your supplies are of
IT type, this unit must be powered by 230V (2P+T) via an isolation
transformer ratio 1:1, with the secondary connection point labelled
Neutral, connected directly to earth (ground).
†Impédance à la terre.
■ U.K. only:
The Switch 3300 SM is covered by Oftel General Approval,
NS/G/12345/J/100003, for indirect connection to a public
telecommunications system. This can only be achieved using the
console port on the unit and an approved modem.
■ Sockets for Redundant Power System (RPS):
Only connect an Advanced Redundant Power System (3C16071A)
with Type 2 Power Modules and Type 2 cables to the Redundant
Power System socket.

WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They
cannot be used as telephone sockets. Only connect RJ-45 data
connectors to these sockets.

Either shielded or unshielded data cables with shielded or unshielded

jacks can be connected to these data sockets.

WARNING: Fiber Optic ports - Optical Safety.

Never look at the transmit laser through a magnifying device while it is

powered on. Never look directly at the fiber port and fiber cable ends
when they are powered on.
 36 APPENDIX A: SAFETY INFORMATION

L’information de ■ L'installation et la dépose de ce groupe doivent être confiés à un

Sécurité Importante personnel qualifié.
■ Si vous entassez l'unité Switch avec les unités SuperStack II Hub,
l'unité Switch 3300 SM doit être installée en dessous des unités Hub
plus étroites.
■ L’unité ne devrait pas etre branchee a une prise de courant C.A.
(source de courant) sous aucun prétexte sans un branchement mise à
la terre (mise à la masse).
■ Vous devez raccorder ce groupe à une sortie mise à la terre (mise à la
masse) afin de respecter les normes européennes de sécurité.
■ Cordon électrique:
Il doit être agréé dans le pays d'utilisation:
Etats-Unis et ■ Le cordon doit avoir reçu l'homologation des UL et un
Canada certificat de la CSA
■ Le cordon souple doit respecter, à titre minimum, les
spécifications suivantes :
■ calibre 18 AWG
■ type SV ou 5J
■ à 3 conducteurs
■ Le cordon doit être en mesure d'acheminer un courant
nominal d'au moins 10 A
■ La prise femelle de branchement doit être du type à mise à la
terre (mise à la masse) et respecter la configuration NEMA
5-15P (15 A, 125 V) ou NEMA 6-15P (15 A, 250 V)
Danemark ■ La prise mâle d'alimentation doit respecter la section 107-2
D1 de la norme DK2 1a ou DK2 5a
Suisse ■ La prise mâle d'alimentation doit respecter la norme SEV/ASE
1011

■ Le coupleur d'appareil (le connecteur du groupe et non pas la prise

murale) doit respecter une configuration qui permet un branchement
sur une entrée d'appareil EN60320/CEI 320.
■ La prise secteur doit se trouver à proximité de l’appareil et son accès
doit être facile. Vous ne pouvez mettre l’appareil hors circuit qu'en
débranchant son cordon électrique au niveau de cette prise.
 L’information de Sécurité Importante 37

■ L’appareil fonctionne à une tension extrêmement basse de sécurité

qui est conforme à la norme CEI 950. Ces conditions ne sont
maintenues que si l'équipement auquel il est raccordé fonctionne
dans les mêmes conditions.
■ France et Pérou uniquement:
Ce groupe ne peut pas être alimenté par un dispositif à impédance
à la terre. Si vos alimentations sont du type impédance à la terre, ce
groupe doit être alimenté par une tension de 230 V (2 P+T) par le
biais d'un transformateur d'isolement à rapport 1:1, avec un point
secondaire de connexion portant l'appellation Neutre et avec
raccordement direct à la terre (masse).
■ Branchez uniquement un Advanced Redundant Power System
(3C16071A) avec Type 2 Power Modules et Type 2 câbles sur la prise
femelle du Redundant Power System.

AVERTISSEMENT: Les ports RJ-45. Il s'agit de prises femelles blindées

de données RJ-45. Vous ne pouvez pas les utiliser comme prise de
téléphone. Branchez uniquement des connecteurs de données RJ-45 sur
ces prises femelles.

Les câbles de données blindés ou non blindés, avec les jacks blindés ou
non blindés, l'un ou l'autre, peuvent être branchés à ces prises de courant
de données.

AVERTISSEMENT: Ports pour fibres optiques - sécurité sur le plan

optique.

Ne regardez jamais le laser d'émission en utilisant un dispositif

d'agrandissement, tant qu'il est sous tension. Ne regardez jamais
directement le port à fibres optiques et les embouts de câbles à fibres
optiques tant qu'ils sont sous tension.
 38 APPENDIX A: SAFETY INFORMATION

Wichtige ■ Die Installation und der Ausbau des Geräts darf nur durch
Sicherheitsinformat Fachpersonal erfolgen.
ionen ■ Wenn die Switch 3300 SM Einheit in einer Stapel mit anderen
SuperStack II Hub Einheiten eingebaut werden soll, muß die Switch
3300 SM Einheit unter die schmaleren Hub Einheiten eingebaut
werden.
■ Das Gerät ist unter keinen umständen an einen Wechselstrom (A.C.)
Netzstecker anzuschließen ohne erdungsleitung.
■ Das Gerät muß an eine geerdete Steckdose angeschlossen werden,
die die europäischen Sicherheitsnormen erfüllt.
■ Der Anschlußkabelsatz muß mit den Bestimmungen des Landes
übereinstimmen, in dem er verwendet werden soll.
■ Der Gerätestecker (der Anschluß an das Gerät, nicht der
Wandsteckdosenstecker) muß eine passende Konfiguration für einen
Geräteeingang gemäß EN60320/IEC320 haben.
■ Die Netzsteckdose muß in der Nähe des Geräts und leicht zugänglich
sein. Die Stromversorgung des Geräts kann nur durch Herausziehen
des Gerätenetzkabels aus der Netzsteckdose unterbrochen werden.
■ Der Betrieb dieses Geräts erfolgt unter den SELV-Bedingungen
(Sicherheitskleinstspannung) gemäß IEC 950. Diese Bedingungen sind
nur gegeben, wenn auch die an das Gerät angeschlossenen Geräte
unter SELV-Bedingungen betrieben werden.
■ Nur ein Advanced Redundant Power System (3C16071A) mit Type 2
Power Modules und Type 2 kabel an den Redundant Power System
Anschluß anschließen.
WARNHINWEIS: RJ-45 Ports. RJ-45-Anschlüsse. Dies sind
abgeschirmte RJ-45-Datenbuchsen. Sie können nicht als
Telefonanschlußbuchsen verwendet werden. An diesen Buchsen dürfen
nur RJ-45-Datenstecker angeschlossen werden.

Diese Datenstecker können entweder mit abgeschirmten oder

unabgeschirmten Datenkabeln mit abgeschirmten oder unabgeschirmten
Klinkensteckern verbunden werden.
 Wichtige Sicherheitsinformationen 39

WARNHINWEIS: Faseroptikanschlüsse - Optische Sicherheit.

Niemals mit einem Vergrößerungsgerät einen Übertragungs-Laser

betrachten, während dieser eingeschaltet ist. Niemals direkt auf den Faser
Anschluß und auf die Faserkabelenden schauen, während diese
eingeschaltet sind.
40 APPENDIX A: SAFETY INFORMATION
 PIN-OUTS
B

Null Modem Cable 9-pin to RS-232 25-pin

Switch 3300 SM PC/Terminal

Cable connector: 9-pin female Cable connector: 25-pin male/female
only required if screen
Screen Shell 1 Screen
TxD 3 3 RxD
RxD 2 2 TxD always required

Ground 5 7 Ground
RTS 7 4 RTS
CTS 8 20 DTR
DSR 6 5 CTS required for handshake

DCD 1 6 DSR
DTR 4 8 DCD

PC-AT Serial Cable 9-pin to 9-pin

Switch 3300 SM PC-AT Serial Port

Cable connector: 9-pin female Cable connector: 9-pin female
only required if screen
Screen Shell Shell Screen
DTR 4 1 DCD
TxD 3 2 RxD always required

RxD 2 3 TxD
CTS 8 4 DTR required for handshake

Ground 5 5 Ground always required

DSR 6 6 DSR
RTS 7 7 RTS required for handshake

DCD 1 8 CTS
 42 APPENDIX B: PIN-OUTS

Modem Cable 9-pin to RS-232 25-pin

Switch 3300 SM RS-232 Modem Port

Cable connector: 9-pin female Cable connector: 25-pin male
Screen Shell 1 Screen
TxD 3 2 TxD
RxD 2 3 RxD
RTS 7 4 RTS
CTS 8 5 CTS
DSR 6 6 DSR
Ground 5 7 Ground
DCD 1 8 DCD
DTR 4 20 DTR

RJ45 Pin Pin assignments are identical for 10BASE-T and 100BASE-TX RJ45
Assignments connectors

Table 7 Pin assignments

Pin Number Signal Function

Ports configured as MDI
1 TxData + Transmit data
2 TxData – Transmit data
3 RxData + Receive Data
4 Not assigned
5 Not assigned
6 RxData – Receive data
7 Not assigned
8 Not assigned
 RJ45 Pin Assignments 43

Table 7 Pin assignments

Pin Number Signal Function

Ports configured as MDIX
1 RxData + Receive Data
2 RxData – Receive Data
3 TxData + Transmit data
4 Not assigned
5 Not assigned
6 TxData – Transmit data
7 Not assigned
8 Not assigned
44 APPENDIX B: PIN-OUTS
 TECHNICAL SPECIFICATIONS
C
Physical Dimensions Height: 43.6mm x Width: 440mm x Depth: 247.5mm
Weight: 5kg (11lbs)
Environmental Requirements
Operating Temperature 0° to 50°C (32° to 122°F)
Storage Temperature –10° to +70°C (14° to 158°F)
Operating Humidity 10–95% relative humidity, non-condensing
Standards EN60068 (IEC68) — various parts
Safety
Agency Certifications UL 1950, EN60950, CSA 22.2 No. 950, IEC 60950, EN60825-1
EMC
Emissions EN55022 Class A, FCC Part 15 subpart B Class A, ICES-003 Class A,
VCCI Class A, AS/NZS 3548 Class A, CNS 13438 Class A
Immunity EN50082-1
Heat Dissipation 75 watts maximum
Power Supply
AC Line Frequency 50/60Hz
Input Voltage Options 90–240 VAC
Current Rating 3amps (maximum)
(continued)
 46 APPENDIX C: TECHNICAL SPECIFICATIONS

Standards Supported SNMP Terminal Emulation

SNMP protocol (RFC 1157) Telnet (RFC 854)
MIB-II (RFC 1213) Protocols Used for Administration
Bridge MIB (RFC 1493) UDP (RFC 768)
Repeater MIB (RFC 1516) IP (RFC 791)
VLAN MIB (RFC 1573) ICMP (RFC 792)
RMON MIB (RFC 1271) TCP (RFC 793)
BOOTP (RFC 951) ARP (RFC 826)
TFTP (RFC 783)
Year 2000 Compliance For information on Year 2000 Compliance and 3Com products, visit the 3Com
Year 2000 Web page:
http://www.3Com.com/products/yr2000.html
 TECHNICAL SUPPORT
D
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.

Information contained in this appendix is correct at time of publication. For

the most recent information, 3Com recommends that you access the
3Com Corporation World Wide Web site.

Online Technical 3Com offers worldwide product support 24 hours a day, 7 days a week,
Services through the following online systems:
■ World Wide Web site
■ 3Com Knowledgebase Web Services
■ 3Com FTP site
■ 3Com Facts Automated Fax Service
SM

World Wide Web Site To access the latest networking information on the 3Com Corporation
World Wide Web site, enter this URL into your Internet browser:
http://www.3com.com/

This service provides access to online support information such as technical

documentation and software, as well as support options that range from
technical education to maintenance and professional services.

3Com This interactive tool contains technical product information compiled by

Knowledgebase Web 3Com expert technical engineers around the globe. Located on the World
Services Wide Web at http://knowledgebase.3com.com, this service gives all
3Com customers and partners complementary, round-the-clock access to
technical information on most 3Com products.
 48 APPENDIX D: TECHNICAL SUPPORT

3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the
3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into
your FTP client:
■ Hostname: ftp.3com.com
■ Username: anonymous
■ Password: <your Internet e-mail address>

You do not need a user name and password with Web browser software
such as Netscape Navigator and Internet Explorer.

3Com Facts The 3Com Facts automated fax service provides technical articles,
Automated Fax diagrams, and troubleshooting instructions on 3Com products 24 hours a
Service day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

1 408 727 7021

Support from Your If you require additional assistance, contact your network supplier. Many
Network Supplier suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the
following information ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following
section on how to contact 3Com.

Support from 3Com If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers technical telephone
support services. To find out more about your support options, call the
3Com technical telephone support phone number at the location nearest
you.
 Support from 3Com 49

When you contact 3Com for assistance, have the following information
ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable

Here is a list of worldwide technical telephone support numbers:

Country Telephone Number Country Telephone Number

Asia, Pacific Rim
Australia 1 800 678 515 P.R. of China 10800 61 00137 or
Hong Kong 800 933 486 021 6350 1590
India +61 2 9937 5085 Singapore 800 6161 463
Indonesia 001 800 61 009 S. Korea
Japan 0031 61 6439 From anywhere in S. Korea: 00798 611 2230
Malaysia 1800 801 777 From Seoul: (0)2 3455 6455
New Zealand 0800 446 398 Taiwan, R.O.C. 0080 611 261
Pakistan +61 2 9937 5085 Thailand 001 800 611 2000
Philippines 1235 61 266 2602
Europe
From anywhere in Europe, call: +31 (0)30 6029900 phone
+31 (0)30 6029999 fax
Europe, South Africa, and Middle East
From the following countries, you may use the toll-free numbers:
Austria 0800 297468 Netherlands 0800 0227788
Belgium 0800 71429 Norway 800 11376
Denmark 800 17309 Poland 00800 3111206
Finland 0800 113153 Portugal 0800 831416
France 0800 917959 South Africa 0800 995014
Germany 0800 1821502 Spain 900 983125
Hungary 00800 12813 Sweden 020 795482
Ireland 1800 553117 Switzerland 0800 55 3072
Israel 1800 9453794 U.K. 0800 966197
Italy 1678 79489
Latin America
Argentina AT&T +800 666 5065 Mexico 01 800 CARE (01 800 2273)
Brazil 0800 13 3266 Peru AT&T +800 666 5065
Chile 1230 020 0645 Puerto Rico 800 666 5065
Colombia 98012 2127 Venezuela AT&T +800 666 5065
North America 1 800 NET 3Com
(1 800 638 3266)
Enterprise Customers:
1 800 876-3266
 50 APPENDIX D: TECHNICAL SUPPORT

Returning Products Before you send a product directly to 3Com for repair, you must first
for Repair obtain an authorization number. Products sent to 3Com without
authorization numbers will be returned to the sender unopened, at the
sender’s expense.

To obtain an authorization number, call or fax:

Country Telephone Number Fax Number

Asia, Pacific Rim + 65 543 6500 + 65 543 6348
Europe, South Africa, and + 31 30 6029900 + 31 30 6029999
Middle East
Latin America 1 408 326 2927 1 408 326 3355
From the following countries, you may call the toll-free numbers; select option 2 and
then option 2:
Austria 0800 297468
Belgium 0800 71429
Denmark 800 17309
Finland 0800 113153
France 0800 917959
Germany 0800 1821502
Hungary 00800 12813
Ireland 1800553117
Israel 1800 9453794
Italy 1678 79489
Netherlands 0800 0227788
Norway 800 11376
Poland 00800 3111206
Portugal 0800 831416
South Africa 0800 995014
Spain 900 983125
Sweden 020 795482
Switzerland 0800 55 3072
U.K. 0800 966197
U.S.A. and Canada 1 800 NET 3Com 1 408 326 7120
(1 800 638 3266) (not toll-free)
Enterprise Customers:
1 800 876 3266
 GLOSSARY

10BASE-T The IEEE specification for 10Mbps Ethernet over Category 3, 4 or 5

twisted pair cable.

100BASE-FX The IEEE specification for 100Mbps Fast Ethernet over fiber-optic cable.

100BASE-TX The IEEE specification for 100Mbps Fast Ethernet over Category 5
twisted-pair cable.

1000BASE-SX The IEEE specification for 1000Mbps Gigabit Ethernet over fiber-optic
cable.

1000BASE-T The IEEE specification for 1000Mbps Gigabit Ethernet over Category 5
twisted-pair cable.

auto-negotiation A feature on twisted pair ports that allows them to advertise their
capabilities for speed, duplex and flow control. When connected to a
port that also supports auto-negotiation, the link can automatically
configure itself to the optimum setup.

backbone The part of a network used as a primary path for transporting traffic
between network segments.

bandwidth The information capacity, measured in bits per second, that a channel
can transmit. The bandwidth of Ethernet is 10Mbps, the bandwidth of
Fast Ethernet is 100Mbps.

baud The signalling rate of a line, that is, the number of transitions (voltage
or frequency changes) made per second. Also known as line speed.

bridge A device that interconnects two LANs of a different type to form a

single logical network that comprises of two network segments.
Bridges learn which endstations are on which network segment by
examining the source addresses of packets. They then use this
52 GLOSSARY

information to forward packets based on their destination address. This

process is known as filtering.

broadcast A packet sent to all devices on a network.

broadcast storm Multiple simultaneous broadcasts that typically absorb all the available
network bandwidth and can cause a network to fail. Broadcast storms
can be due to faulty network devices.

collision A term used to describe two colliding packets in an Ethernet network.

Collisions are a part of normal Ethernet operation, but a sudden
prolonged increase in the number of collisions can indicate a problem
with a device, particularly if it is not accompanied by a general increase
in traffic.

CSMA/CD Carrier-sense Multiple Access with Collision Detection. The protocol

defined in Ethernet and IEEE 802.3 standards in which devices transmit
only after finding a data channel clear for a period of time. When two
devices transmit simultaneously, a collision occurs and the colliding
devices delay their retransmissions for a random length of time.

endstation A computer, printer or server that is connected to a network.

Ethernet A LAN specification developed jointly by Xerox, Intel and Digital

Equipment Corporation. Ethernet networks use CSMA/CD to transmit
packets at a rate of 10Mbps over a variety of cables.

Ethernet address See MAC address.

Fast Ethernet An Ethernet system that is designed to operate at 100Mbps.

forwarding The process of sending a packet toward its destination using a

networking device.

filtering The process of screening a packet for certain characteristics, such as

source address, destination address, or protocol. Filtering is used to
determine whether traffic is to be forwarded, and can also prevent
unauthorized access to a network or network devices.

flow control A congestion control mechanism. Congestion is caused by devices

sending traffic to already overloaded port on a Switch. Flow control
prevents packet loss and inhibits devices from generating more traffic
until the period of congestion ends.
 GLOSSARY 53

full duplex A system that allows packets to be transmitted and received at the
same time and, in effect, doubles the potential throughput of a link.

half duplex A system that allows packets to transmitted and received, but not at
the same time. Contrast with full duplex.

hub A device that regenerates LAN traffic so that the transmission distance
of that signal can be extended. Hubs are similar to repeaters, in that
they connect LANs of the same type; however they connect more LANs
than a repeater and are generally more sophisticated.

IEEE Institute of Electrical and Electronics Engineers. This American

organization was founded in 1963 and sets standards for computers
and communications.

IEEE 802.1D A standard that defines the behavior of bridges in an Ethernet network.

IETF Internet Engineering Task Force. An organization responsible for

providing engineering solutions for TCP/IP networks. In the network
management area, this group is responsible for the development of the
SNMP protocol.

IP Internet Protocol. IP is a layer 3 network protocol that is the standard

for sending data through a network. IP is part of the TCP/IP set of
protocols that describe the routing of packets to addressed devices.

IPX Internetwork Packet Exchange. IPX is a layer 3 and 4 network protocol

designed for networks that use Novell Netware.

IP address Internet Protocol address. A unique identifier for a device attached to a

network using TCP/IP. The address is written as four octets separated
with periods (full-stops), and is made up of a network section, an
optional subnet section and a host section.

LAN Local Area Network. A network of endstations (such as PCs, printers,

servers) and network devices (hubs and switches) that cover a relatively
small geographic area (usually not larger than a floor or building). LANs
are characterized by high transmission speeds over short distances (up
to 1000m).

line speed See baud.

54 GLOSSARY

loop An event that occurs when two network devices are connected by
more than one path, thereby causing packets to repeatedly cycle
around the network and not reach their destination.

MAC Media Access Control. A protocol specified by the IEEE for determining
which devices have access to a network at any one time.

MAC address Media Access Control address; also called hardware or physical address.
A layer 2 address associated with a particular network device. Most
devices that connect to a LAN have a MAC address assigned to them
as they are used to identify other devices in a network. MAC addresses
are 6 bytes long.

MDI Medium Dependent Interface. An Ethernet port connection where the

transmitter of one device is connected to the receiver of another
device.

MDI-X Medium Dependent Interface Cross-over. An Ethernet port connection

where the internal transmit and receive lines are crossed.

multicast A packet sent to a specific group of endstations on a network.

NIC Network Interface Card. A circuit board installed in an endstation that

allows it to be connected to a network.

POST Power On Self Test. An internal test that a Switch carries out when it is
powered-up.

protocol A set of rules for communication between devices on a network. The

rules dictate format, timing, sequencing and error control.

repeater A simple device that regenerates LAN traffic so that the transmission
distance of that signal can be extended. Repeaters are used to connect
two LANs of the same network type.

router A device that provides WAN links between geographically separate

networks.

RPS Redundant Power System. A device that provides a backup source of

power when connected to a Switch.

segment A section of a LAN that is connected to the rest of the network using a
switch or bridge.
 GLOSSARY 55

server A computer in a network that is shared by multiple endstations. Servers

provide endstations with access to shared network services such as
computer files and printer queues.

SLIP Serial Line Internet Protocol. A protocol that allows IP to run over a
serial line (console port) connection.

SNMP Simple Network Management Protocol. The current IETF standard

protocol for managing devices on an TCP/IP network.

stack A group of network devices that are integrated to form a single logical
device.

STP See Spanning Tree Protocol (STP).

switch A device that interconnects several LANs to form a single logical LAN
that comprises of several LAN segments. Switches are similar to
bridges, in that they connect LANs of a different type; however they
connect more LANs than a bridge and are generally more sophisticated.

Switch Database A database that is stored by a switch to determine if a packet should

be forwarded, and which port should forward the packet if it is to be
forwarded.

TCP/IP Transmission Control Protocol/Internet Protocol. This is the name for

two of the most well-known protocols developed for the
interconnection of networks. Originally a UNIX standard, TCP/IP is now
supported on almost all platforms, and is the protocol of the Internet.
TCP relates to the content of the data travelling through a network —
ensuring that the information sent arrives in one piece when it reaches
its destination. IP relates to the address of the endstation to which data
is being sent, as well as the address of the destination network.

Telnet A TCP/IP application protocol that provides a virtual terminal service,

letting a user log into another computer system and access a device as
if the user were connected directly to the device.

TFTP Trivial File Transfer Protocol. Allows you to transfer files (such as
software upgrades) from a remote device using the local management
capabilities of the Switch.

unicast A packet sent to a single endstation on a network.

56 GLOSSARY

WAN Wide Area Network. A communications network that covers a wide

area. A WAN can cover a large geographic area, and may contain
several LANs within it.
INDEX

Numbers I
1000BASE-SX 13 installing the Switch 23
10BASE-T/100BASE-TX ports 13 prerequisites 24
3C number 15
3Com Knowledgebase Web Services 47
3Com URL 47 L
3ComFacts 48 LEDs 13
Light Emitting Diodes. See LEDs

A
auto-negotiating ports 13 M
MAC address of the Switch 15
management software 32
C managing the Switch 32
cable Matrix Cable 16
choosing the correct 30 matrix port 16
Matrix 16 MDI configuration 30
maximum length 13, 21, 22 MDIX configuration 13, 30
pin-outs 41 MIBs 48
console port 16
conventions
notice icons, About This Guide 8 N
text, About This Guide 8 network configuration examples 17
cross-over configuration 13, 30 network supplier support 48

E O
Ethernet address of the Switch 15 online technical services 47

F P
Fast Ethernet configuration rules 20 pin assignments
fax service (3ComFacts) 48 modem cable 42
full duplex configuration rules 21 null modem cable 41
RJ45 42
serial cable 41
G pin-outs 41
Gigabit Ethernet configuration rules 22 ports
glossary 51 10BASE-T/100BASE-TX 13
auto-negotiating 13
console 16
H matrix 16
hardware features 12 power socket 15
 58 INDEX

powering-up a Switch 3300 SM 29

product name 15 T
technical support
3Com Knowledgebase Web Services 47
R 3Com URL 47
rack mounting a Switch 3300 SM 24 fax service 48
Redundant Power System. See RPS network suppliers 48
returning products for repair 50 product repair 50
RPS 15 topology rules for Fast Ethernet 20
connecting 29 topology rules with full duplex 21
socket 15

U
S unit information label 15
safety information URL 47
English 34
French 36
German 38 W
segment, maximum length 13, 21 World Wide Web (WWW) 47
serial number of the Switch 15
serial port. See console port
socket Y
power 15 Year 2000 compliance 46
RPS 15
specifications, system 45
stacking a Switch 3300 SM 26
standards supported 46
straight-through configuration 30
Switch 3300 SM
10BASE-T/100BASE-TX ports 13
3C number 15
console port 16
dimensions 45
Ethernet address 15
features 12
installation 23, 24
MAC address 15
power socket 15
powering-up 29
product name 15
rack mounting 24
rear view 15
RPS socket 15
serial number 15
size 45
stacking 26
standards supported 46
unit information label 15
weight 45
system specifications 45
3Com Corporation LIMITED WARRANTY
This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K., and other English
language countries, and countries for which a translation into the local language is not provided.

SUPERSTACK® II SWITCH 3300 SM

H ARDWARE 3Com warrants to the end user ("Customer") that this hardware product will be free from defects in
workmanship and materials, under normal use and service, for the following length of time from the date of
purchase from 3Com or its authorized reseller:
Lifetime, for as long as the original Customer owns the product (not transferable to a subsequent end user).
3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or
if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to
Customer the purchase price paid for the defective product. All products that are replaced will become the
property of 3Com. Replacement products or parts may be new or reconditioned. 3Com warrants any
replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial
warranty period, whichever is longer.

SOFTWARE 3Com warrants to Customer that each software program licensed from it, except as noted below, will
perform in substantial conformance to its program specifications, for a period of ninety (90) days from the
date of purchase from 3Com or its authorized reseller. 3Com warrants the media containing software against
failure during the warranty period. No updates are provided, unless specifically included in the Included
Services section. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense,
to refund the purchase price paid by Customer for any defective software product, or to replace any defective
media with software which substantially conforms to applicable 3Com published specifications. Customer
assumes responsibility for the selection of the appropriate applications program and associated reference
materials. 3Com makes no warranty or representation that its software products will meet Customer's
requirements or work in combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error free, or that all defects in
the software products will be corrected. For any third party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the non-compatibility is caused by a "bug" or defect in the third party's product
or from use of the software product not in accordance with 3Com's published specifications or user manual.
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH (1) THIRD PARTY SOFTWARE, OR (2) 3COM
SOFTWARE THAT IS LICENSED "AS IS", THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER
LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE OR
3COM SOFTWARE LICENSED "AS IS". FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER
LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE OR THE ACCOMPANYING
DOCUMENTATION RELATING TO SUCH SOFTWARE.

YEAR 2000 WARRANTY In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each
product sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue
performing properly with regard to such date data on and after January 1, 2000, provided that all other
products used by Customer in connection or combination with the 3Com product, including hardware,
software, and firmware, accurately exchange date data with the 3Com product, with the exception of those
products identified at 3Com's Web site, http://www.3com.com/products/yr2000.html, as not meeting this
standard. If it appears that any product that is stated to meet this standard does not perform properly with
regard to such date data on and after January 1, 2000, and Customer notifies 3Com within ninety (90) days
after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense,
provide a software update which would effect the proper performance of such product, repair such product,
deliver to Customer an equivalent product to replace such product, or if none of the foregoing is feasible,
refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days
after purchase.

O BTAINING WARRANTY Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the
SERVICE applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or
its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be
pre-authorized by 3Com with a User Service Order (USO) number (or a Return Material Authorization (RMA)
number or a Service Repair Order (SRO) number, whichever was issued) marked on the outside of the
package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they
be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage
does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be
 shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective
product, and 3Com will retain risk of loss or damage until the item is delivered to Customer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in
materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30)
days after the date of purchase, and this is verified by 3Com, it will be considered dead- or
defective-on-arrival (DOA) and a replacement shall be provided prior to 3Com receiving the defective
product, but only if Customer provides a purchase order number, credit card number, or other method of
payment acceptable to 3Com, to be used if 3Com needs to charge Customer for the replacement, as
explained below. The replacement product will normally be shipped not later than three (3) business days
after 3Com's verification of the DOA product, but may be delayed due to export or import procedures. The
shipment of a replacement product prior to 3Com receiving the defective product is subject to local legal
requirements and may not be available in all locations. When such a replacement is provided and Customer
fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com
will charge Customer for the replacement product, at list price.
Shipment of a Replacement Prior to 3Com Receiving the Defective Product is provided for five (5)
years, after which time it may be available for a specified fee, but in either case only if Customer provides a
purchase order number, credit card number, or other method of payment acceptable to 3Com, to be used if
3Com needs to charge Customer for the replacement, as explained below. 3Com will make commercially
reasonable efforts to ship the replacement product not later than five (5) business days after receiving the
request for a replacement, but may be delayed due to product availability or export or import procedures.
The shipment of a replacement product prior to 3Com receiving the defective product is subject to local legal
requirements and may not be available in all locations. When such a replacement is provided and Customer
fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com
will charge Customer for the replacement, at list price. This replacement prior to 3Com receiving the
defective product is different from the fee-based Advance Hardware Replacement Service, which is available
as a contracted service offering.

INCLUDED S ERVICES 3Com's Electronic Support Services, available at no charge, include 3Com Knowledgebase, information
on known bugs, documentation, release notes, and publicly available software and firmware upgrades.
3Com reserves the right to modify or cancel this offering at any time, without advance notice.
Telephone Technical Support, with coverage for basic troubleshooting only, will be provided at no
additional charge for ninety (90) days from the date of purchase, on a commercially reasonable efforts basis.
Telephone support is provided by 3Com only if Customer purchased this product directly from 3Com, or if
Customer's reseller is unable to provide telephone support. To qualify for this telephone technical support,
Customer must register on the 3Com Web site at http://support.3Com.com/index.htm, and state the date of
purchase, product number, and serial number. 3Com's response to a request for telephone technical support
will be in the form of a return call from a 3Com representative by close of business the following business
day, defined as 9 a.m. to 5 p.m., local time, Monday through Friday, excluding local holidays. Please refer to
the Technical Support appendix in the User Guide for telephone numbers.
Software Updates, All software and firmware upgrades and the latest code for this product downloaded
through the 3Com Software Library.

WARRANTIES E XCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF
WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR
USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT
THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND
THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS OR OUTAGES,
OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY
LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT
OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

D ISCLAIMER Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the
limitation of incidental or consequential damages for certain products supplied to consumers, or the
limitation of liability for personal injury, so the above limitations and exclusions may be limited in their
application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be
limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which
may vary depending on local law.

G OVERNING LAW This Limited Warranty shall be governed by the laws of the State of California, U.S.A., and by the laws of the
United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for
the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty.
3Com Corporation
5400 Bayfront Plaza
P.O. Box 58145
Santa Clara, CA 95052-8145
(408) 326-5000
May, 2000
3Com reserves the right to modify or cancel this offering at any time, without advance notice. This offering is
not available where prohibited or restricted by law.
EMC STATEMENTS

FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference to radio communications, in which case the user will be required to
correct the interference at their own expense.

CSA STATEMENT This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.

INFORMATION TO T HE USER If this equipment does cause interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
■ Reorient the receiving antenna.
■ Relocate the equipment with respect to the receiver.
■ Move the equipment away from the receiver.
■ Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional
suggestions. The user may find the following booklet prepared by the Federal Communications Commission
helpful:
How to Identify and Resolve Radio-TV Interference Problems
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No.
004-000-00345-4.
In order to meet FCC emissions limits, this equipment must be used only with cables which comply with IEEE
802.3.

VCCI S TATEMENT

BSMI STATEMENT