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Resume2017 2

Javier Velez-Rodriguez has over 5 years of experience in restaurant and customer service roles, developing strong skills in customer interaction, organization, and working efficiently under pressure. He is currently pursuing an Associate's degree in Computer Networking Specialization from Lone Star College. His resume demonstrates a history of managing customer needs, cash handling and POS systems, kitchen operations, and training new employees.

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0% found this document useful (0 votes)
38 views2 pages

Resume2017 2

Javier Velez-Rodriguez has over 5 years of experience in restaurant and customer service roles, developing strong skills in customer interaction, organization, and working efficiently under pressure. He is currently pursuing an Associate's degree in Computer Networking Specialization from Lone Star College. His resume demonstrates a history of managing customer needs, cash handling and POS systems, kitchen operations, and training new employees.

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© © All Rights Reserved
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Javier Velez-Rodriguez

5315 Windsong Trails  Houston, TX 77084 • (832)829-6590  [email protected]

Summary
While working in an open kitchen restaurant, I developed the skills needed to interact with
customers in a polite and informative manner. My time working in restaurants also gave me the
ability to work efficiently in a high stress, fast paced environment while maintaining a clean, well-
organized workstation & a professional workplace composure. With my skills in customer service
interaction, organization, time management & prioritization I believe I will be a perfect match for
all positions available.

Experience
July 2017 - Current
La Madeline, Houston, TX - Cashier

● Accurately input customer orders received in-person and by phone into Point-of-Sale
system
● Processed customer cash, credit, and debit card transactions
● Answer telephone and in-person questions
● Help resolve customer issues and complaints to maintain customer satisfaction

December 2016 - February 2017


Houston Texans Grille, 12848 Queensbury Ln 77024 – Server, Expediter

 Serve fresh food while delivering above and beyond customer service
 Manages the process of food creation and ensures accurate delivery

March 2013 - Dec 2016


Pronto Cuchinino, 791 town & Country blvd 77024 – Assistant Kitchen Manager

 Serve fresh food while delivering above and beyond customer service
 Manages the process of food creation and ensures accurate delivery
 Worked multiple stations in the kitchen
 Trained new employees
 Prepped and cooked multiple dishes throughout the day to meet the demands of sales
2

Education
June 2018 – Current
Lone Star College, Dallas, TX – Degree

Computer Networking Specialization - Cisco AAS Degree

August 2010 - June 2012


Le Cordon Bleu, Dallas, TX
Associates of Science in Culinary Arts

 GPA: 3.0
 Summer Internship for Kuby’s

Certifications
Texas Alcoholic Beverage Commission Certification

Serf Safe Certification

Technical Skills
HTML

Proficient in Microsoft Office (Excel, Word, PowerPoint, and Access)

Proficient in multiple Social Media websites such as Instagram and Facebook

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