Joshua Schultz
Joshua Schultz
PROFESSIONAL SUMMARY
A motivated and professional leader with 4+ years of experience in a management/leadership role.
Outgoing and detail-oriented, I am proficient at building and maintaining customer and team
relationships.
EXPERIENCE
MANAGEMENT
Served as operations and sales manager at LA Fitness for 25 personnel for one year resulting in a
28% increase in sales and revenue increase of 22%.
Provided purpose, direction, and motivation for six military personnel for eight month which
resulted in a 100% deploy ability rate and 100% physical fitness rating.
Created and implemented a personnel tracker where none existed resulting in 100% efficiency.
Managed schedule to provide adequate staff at all times.
CUSTOMER SERVICE
Efficiently processed all paperwork for over 400 soldiers including leave forms, awards, and pay
issues.
Would always make sure soldiers were being treated with respect and always asked for feedback
and how we could improve.
COMMUNICATION
Focus on building and maintaining professional relationships with customers and peers.
Conducted team building exercises and events to help boost morale.
ACCOUNTABILITY
Signed for 14-17,000 dollars’ worth of gear during my military career and maintained it all with
100% return.
Had 100% accountability to formations and meetings in my time in the military.
SKILLS/CERTS
Completed basic combat training resulting in knowledge of physical fitness training, CPR and
first aid certified.
Completed advanced individual training in human resources.
Well integrated with Microsoft Word and Excel.
EMPLOYMENT HISTORY
Human resources specialist U.S. Army 2015- present.
Delivered customer service to over 400 soldiers, made sure all paperwork was filed correctly.
Operations manager at La fitness 2014-2015
Maintained a well ran gym and provided high sales leading to a big increase over the previous
years numbers.
EDUCATION
Graduated from high school in 2009
First aid and CPR certified in 2016.
Working towards a degree in business management at CCBC Essex.
REFERENCES
Bryan Corbin – 4108774786 – friend, co-worker
Wayne Miller – 4103108083 – Supervisor
Darrell Solomon – 3157727745 – Platoon leader and Supervisor