Name_______________________________________ Class______________________________

Unit Review 1
Answer all thirty questions. There is one mark per question.
VOCABULARY: GOOD COMMUNICATORS
1 Replace the underlined meanings with adjectives a-g.
a outgoing / b reserved / c coherent / d rambling / e communicative / f responsive / g persuasive

1 He’s often quite reluctant to speak at meetings but when he does speak it’s usually something
relevant. ______

2 I have no idea what they were talking in a confused way about. They just went on and on!
______

3 Send your assistant to negotiate. She’s very good at influencing people. ______

4 The argument behind this report is clearly expressed and easy to understand. ______

5 We need a new sales manager who is more of an extrovert than the last one. ______

6 I think you’ll find that they’ll be positive and listen to any new ideas to take this project
forward. ______

7 Just because someone is very accurate and knows English grammar, it doesn’t mean that they
are able to put their message across. ______

2 Complete sentences 8-14 with answer a, b or c.

8 The whole meeting was a complete __________ of time.

a save b waste c share

9 The board will have to __________ the real problems and stop pretending they don’t exist.

a engage b digress c face

10 Hang on a moment. I also asked my department to do this. We aren’t ____________ work, are
we?

a duplicating b copying c wasting

11 The new software they’ve ____________ is great. It makes my job so much easier.

a interrupted b allocated c installed

12 Can I stop you there? I feel that we’re starting to ___________ from the main issue.

a ramble b digress c confuse

13 My job is to look at the budgets and ____________ resources fairly.

 a waste b allocate c reserve

14 If she could learn to ___________ her ideas more eloquently, she’d be more convincing.

a express b engage c influence

LANGUAGE REVIEW: IDIOMS

3 Each sentence contains one wrong word. Delete it and write the correct word.
15 To get it in a nutshell, we’re going to have to let you go. _________

16 Let’s get straight at the point and talk about what’s on offer. __________

17 I heard on the wavelength that you’re leaving. Is it true? ___________

18 We seem to be talking at cross roads. What exactly are you saying? ___________

19 As usual, the newspapers have got the wrong piece of the stick and reported it incorrectly.
____________

20 I’ve called this meeting to take you all in the picture with regard to my future at the company.
____________

21 I simply can’t make head or foot of these instructions. _____________

22 OK. I’m not going to beat in the bush. We’ve had a complaint about you. _______________

SKILLS: DEALING WITH COMMUNICATION BREAKDOWN

4 Re-order the words to make phrases for dealing with communication breakdown on the
phone.
23 repeat you that could

____________________________________________________________________?

24 I sorry catch didn’t that quite

____________________________________________________________________.

25 spell please that you would

____________________________________________________________________?

26 you read back to can that I

____________________________________________________________________?

27 not I’m with you.

____________________________________________________________________.

28 we’ve lets’ over agreed go what

____________________________________________________________________.

29 I back can you call

____________________________________________________________________?

30 me could information have you more let

____________________________________________________________________?
Unit 2 Review
Answer all thirty questions. There is one mark per question.
VOCABULARY: COLLOCATIONS AND PHRASAL VERBS
1 Match the two halves of the sentences and write the answers here:
1___ 2___ 3___ 4___ 5___ 6___ 7___ 8___ 9___

1 We’d be happy to invest in the country if it weren’t for all the government

2 In a declining

3 The results from the focus

4 The buying

5 There’s a special

6 The largest market

7 The minister is warning that the economic

8 In real terms, income

9 I think the lack of political

a situation may not improve as quickly as predicted.

b distribution hasn’t changed as much as everyone believes.

c group show that people really like the colour.

d stability makes it an unsafe investment.

e bureaucracy and paperwork.

f segment is the over-sixties.

g habits of our target customer have changed dramatically.

h market this isn’t the time to be expanding.

i offer on them every day this week.

2 Underline the correct word in italics.
10 I’d love to know what they’re intending to bring off / in / out in response.

11 They’re pulling out of / with / to the deal.

12 I should retreat back / from / into that kind of competition. You won’t win.

13 To break into / through / off the coffee market at this stage would be difficult.

14 The trade fair got us a foothold on / up / in the German market.

15 We’re at the end of the lifecycle so it’s time to phase it out / in / off.

16 The new model is being rolled off / up / out at next week’s motor show.

LANGUAGE REVIEW: NOUN COMPOUNDS AND NOUN PHRASES

3 Match the words in A and B to write five compound nouns.
A B
price / sales / advertising/ product / brand awareness / agency/ figures / rise / range
17 ______________ ________________

18 ______________ ________________

19 ______________ ________________

20 ______________ ________________

21 ______________ ________________

4 Complete these phrases with the word in brackets. Change the form of the word.
22 rapidly _______________ market share (decline)

23 really ______________ R&D department. (impress)

24 _____________ competitive conditions (increase)

25 long-term ____________ strategy (sell)

26 binding contractual __________________ (oblige)

SKILLS: BRAINSTORMING
5 Complete B’s responses after A’s comments.
27 A: Can I ask you some questions?

B: F_________ a___________

28 A: Do you think that’s a good idea?

B: A________________!

29 A: I think I’ve come up with the solution.

B: E________________!

30 A: Would it be worth sponsoring some kind of event?

B: T________ a g_________ i___________.

Unit 3 Review
Answer all thirty questions. There is one mark per question.
VOCABULARY: DESCRIBING RELATIONS
1 Complete the sentences with these pairs of words. Change the form of the words if
necessary.
restore + jeopardise cement + undermine break + sour promote + build disrupt + damage maintain
+ establish develop + strengthen
1 When we ___________ off talks with them yesterday it really ______________ hopes for
future deals.

2 Try to ___________ relations with them. We don’t want to _____________ things in the
country.

3 ____________ a strong market presence is crucial if we are intending to ______________

ourselves as the market leader.

4 The sales _____________ should also help to _____________ up brand awareness.

5 After _____________ good contacts, he went in and completely _______________ all our
hard-work.

6 We’ve already ____________ our ties with China so the aim of this trade delegation is to
_______________ our position further.

7 The industrial action ______________ production and ______________ goodwill between

management and workers.

2 The word in bold collocates with two of the words. Delete the extra word.
8 relations: close, stormy, launch

9 service: after-sales, take-over, customer

10 force: product, sales, labour

11 currency: crisis, controls, network

12 network: close, sales, team

LANGUAGE REVIEW: MULTI-WORD VERBS
3 Re-order the letters to make a multi-word verb in these sentences. For example:
I’m going to be putide all morning in a meeting. __tied up__

13 We fotbeaf the competition yet again! _________

14 Let me loniokot the matter and call you back. _________

15 When are we going to peakutow the problems facing us? _________

16 Do you have time to durwap the agreement? __________

17 I’m afraid you can’t otoncun him to do anything! __________

18 The company was petus by two brothers. ___________

19 The main thing is to holtdono our regular customers. _________

20 They’re never going to agree. Let’s just fallcof the negotiations. _________

SKILLS: NETWORKING
4 Complete this conversation. Write the verbs in brackets in the correct tense or form.
A: Hello. (21)____________(be) you Harry Kaufman?

B: That’s right. Sorry, (22)____________ we _____________ (meet) before?

A: No. I (23)______________(give) your name by Jon Stuart.

B: Oh John. How is he?

A: Fine.

B: (24)__________ you __________ (work) with him?

A: Not exactly. He (25)_______________ (mention) your name last week when I said that I
(26)______________(come) to the conference. He told me to track you down because you
might (27)_____________(be) interested in our products.

B: Are you in sales too?

A: Well, I’m a supplier for John’s company. Look, is this a convenient time for us to talk?

B: Well, actually I (28)____________(go) to a presentation now but the person you really need is
my colleague who’s in charge of purchasing. I (29)______________(suggest) you speak to her.
I (30)______________(get) her phone number here somewhere…