Taylor DelTufo
Cell Phone: (401)714-8598
E-mail Address:
[email protected]Professional Profile
Experienced customer services specialist with extensive administrative experience. Comfortable working in high stress
workplace. Strong interpersonal skills with both clients and co-workers. Innovative problem solver. Comfortable working both
independently or as a team member. Willing to accept new challenges and responsibilities with ease.
Professional Experience
Day One RI, Providence, RI
Volunteer Coordinator August 2018-Present
● Recruit, train, and coordinate all volunteers and interns
● Assist in recruiting, screening and training of Helpline Advocates
● Provide information and host workshops at Day One and community events
● Cultivate partnerships and relationships with local businesses and organizations
● Member of the Helpline Advocate network, providing in-person support, resources and safety planning to victims of
sexual assault, domestic violence, and hate crimes
A Finished Window, Cranston, RI
Administrative Assistant, December 2017-August 2018
● Created marketing material
● Assisted in organization of day to day operations
● Used industry-specific software to create quotes, invoices, and order product
Real Body Strength LLC, North Kingstown, RI
Personal Trainer & Office Manager, April 2015-June 2017
● Outlined client goals and developing individualized programs and nutritional outlines
● Worked with clients one on one as well as in a group setting
● Managed social media accounts/ created social media content to target potential clients
Certified Restoration Drycleaning Network, Warwick, RI
Administrative assistant, May 2014-August 2018
● Organized and prepared high volumes of restored textiles for delivery
● Interacted with customers both over the phone and in person on a daily basis
● Scheduled pick up, delivery, and various other meeting dates with clients
● Billing and managing company accounts
Volunteer Experience
● Day One RI-Advocate for Victims of Sexual Assault and Domestic Violence
● Operation Stand Down RI-Renovating veteran housing, fundraising efforts through Real Body Strength LLC
● Sub-coordinator of the Day One 5k to End Sexual Violence- 2018
Education
● University of Rhode Island, Kingston, RI
Bachelor of Arts, Psychology
Dean’s List, GPA: 3.58
May 2019
● Community College Of Rhode Island, Warwick, RI
May 2017
Associates of Arts, General Studies
Skills
● Proficient in Quickbooks, Microsoft Office, and various computer programs
● Certified Advocate for Victims of Crime
● CPR Certified
● Social media development and engagement strategies