Harsha Chaitanya

Team Lead - Sr. Data Analyst

Research professional with 1+ years of Team Leading experience in Data Analysis & Market Research, while generating and analyzing data
reports for better team management. 4+ years of experience with QA Analyst & Business Analyst combination job role, skilled in analyzing
functional, user experience, and technical requirements during the complete software life cycle. Strategic mindset that focuses on problem
solving methodologies and maintaining priorities on strict deadlines with correctness.

[email protected] +91-9966221873 Hyderabad linkedin.com/in/harsha-chaitanya-24033b139

WORK EXPERIENCE SKILLS

Team Lead (Freshness) & Sr. Data Analyst Team Management MBA Marketing & Operations
Zen3 Info Solutions - Client: Microsoft
05/2018 – Present Report Generation Time Management
Roles and Responsibilities
As a Freshness Team Lead, I am responsible to lead the team of Training & instructing Market Research
five Sr. Data Analysts, and also a support team of twenty other
data analysts, whose main task is to generate, rectify and rework Primary Research Secondary Research
on Building the background data of Microsoft Bing through the
Microsoft’s own database, Satori, by doing a data research on
various sources Communication Leadership Problem solving

• Set clear team goals, delegate tasks and set project deadlines,
and oversee the Project Management. Oversee team’s day-to- Requirements Gathering Critical Thinking
day operations and performance, evaluate & communicate with
teams about their performance. Monitor team performance and Adaptability Quick Learner Planning Leadership
report on metrics. • Discover training needs and introduce smart
work techniques to finish the works fast and clean Project Management Consensus-Building Analysis
• A critical SME for the freshness tasks and a trainer on Satori
for the new incoming employees. As a Special POC and owner Data Analyst Project Scheduling Agile-Waterfall
for few critical tasks, I’m responsible for understanding the task,
writing the guidelines and giving KTs to the editors, QCs and to
Forecasting Performance Tracking Scrum
the Client (MS Program/Project Managers) as well. Write
detailed procedure/guidelines for manual reporting processes
for use in the training. MS Office Excel Presentation Visio
• Prepare weekly reports on Microsoft Excel and PowerPoint
Presentations for the clients understanding on the productivity IBM Watson Balsamiq TestLink Bugzilla Jira
of the team • Consolidate information into cohesive and
insightful analytical report for the use in decision making Benchmarking SWOT Analysis User Stories
generate high quality and insightful recommendations, to drive
the Process Effectively. Waterfall Agile Quality Assurance
• Mine the data from various database to Fetch Raw Data and
Analyze and validate. • Understand and Execute various Data Visualization Testing Visualization
operations across Microsoft Bing search Towards search
results. • Understand the requirements of Dev's and map them
with the correct and valid queries from verified data sources. Business Analyst

• Draw inferences and conclusions and create valid user

experience and visualizations of processed data from various
Data Sources, and the answer the user queries. • Participate in EDUCATION
the studies of the new and existing tasks along with the Special
task to determine feasibility thereby resolve problems in PGDM- Marketing & Operations
analytical and procedural pathways. Institute of Public Enterprise
07/2016 – 05/2018

B.Tech
TRR College Of Engineering
06/2016 – 08/2010
 and non-Factory firmware.
Market Research Associate - Contract
• Inventory management including daily check in and out,
Infiniti Techlabs organization and audits • Documentation creation and
05/2017 – 08/2017
maintenance • Database Analysis for inventory • Regular
Brief Description:
communication with global stakeholders and partners.
• An in depth research on gathering the Business Intelligence
of SAP Partners in the European and Middle East regions,
and an intensive market research to gather the contact
Mobile Handset Test Engineer
details of probable customers, so as to sell the company’s
Gameloft Ind. Ltd.
SAP products. The research was done on some of the 12/2010 – 03/2013

reputed database providers, including Bloomberg, Brief Description:

Insideview, hunterIO, SAP Partner edge etc. • Testing in a systematic way, analyzing the game's
• This collected information is put on to the Excel sheets and performance against the designer's intentions,
forwarded to the further teams, and data analyzation is identifying and reporting problems, and suggesting
done using IBM Watson for having an in depth report and improvements. • Responsible for finding bugs in a game
statistics for pitching the sales as per the location and their before it goes public and assuring quality in the final
adaptation to the application usage. product.
• Categorize bugs and be able to prioritize their time and
workload. • Document the findings into a centralized
Sr. Quality Analyst/Business Analyst
database which is then shared with other Gameloft peer
rapidBizApps groups located worldwide. And make necessary updates
08/2014 – 01/2015
as per the GL Database.
Brief Description: • Setup and maintenance of mobile devices •
• As a part of the testing team, a rigorous testing would be Troubleshooting and maintenance on a wide variety of
done for the applications delivered by the Dev team, upload mobile devices (handsets, tablets, e-readers, etc.)
the bugs found on the tested application and note them including upgrading, downgrading, and installation of
down on Bugzilla, and revert them towards the Dev team Beta/Preview and non-Factory firmware.
through the Basecamp (CRM tool). • Inventory management including daily check in and out,
• At the same time the clients were also put in loop, while organization and audits • Documentation creation and
simultaneously getting the required updates for the maintenance • Database Analysis for inventory • Regular
application, as a part of the job role, as a Business Analyst, communication with global stakeholders and partners.
the customer requirements were given to the Tech and Dev
team for further development.
• The test cases were built and submitted to the dev team to
VOLUNTEER EXPERIENCE
perform the smoke test. Thus, being a constant bridge
Volunteer Head
between the Customer and the Org. and dev team
Altruists Org.
HPS Tester Tasks/Achievements
EA Sports India Private Limited • Established Water plants, Development of infrastructure in
07/2013 – 08/2014
Govt. Schools & teaching, Health care provided for the
poor, supporting few known orphanages
Brief Description:
• Testing in a systematic way, analyzing the game's
Student Placement Coordinator
performance against the designer's intentions, identifying
and reporting problems, and suggesting improvements. • Institute of Public Enterprise
Responsible for finding bugs in a game before it goes public 08/2016 – 04/2018
and assuring quality in the final product.
• Categorize bugs and be able to prioritize their time and
Photography Club Founder
workload. • Document the findings into a centralized Institute of Public enterprise
database which is then shared with other EA QA groups 08/2016 – 05/2018
located worldwide. LANGUAGES
• Setup and maintenance of mobile devices •
• English, Hindi, Telugu
Troubleshooting and maintenance on a wide variety of
mobile devices (handsets, tablets, e-readers, etc.) including INTERESTS
upgrading, downgrading, and installation of Beta/Preview • Photography, Cooking, Traveling, Social Networking