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Tour Management System: BA Nurturing Process Case Study-8

The tour management system allows customers to search for and book tour packages online. It stores customer and tour details in databases. When booking a tour, the system generates a login for new customers or accesses existing customer details. Payment can be made online or in-person, and staff then reserve the ticket. Customers can view their reservation details by logging in, and administrators can manage tour packages in the system.

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Raghavendra Kuthadi
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338 views1 page

Tour Management System: BA Nurturing Process Case Study-8

The tour management system allows customers to search for and book tour packages online. It stores customer and tour details in databases. When booking a tour, the system generates a login for new customers or accesses existing customer details. Payment can be made online or in-person, and staff then reserve the ticket. Customers can view their reservation details by logging in, and administrators can manage tour packages in the system.

Uploaded by

Raghavendra Kuthadi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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BA Nurturing Process Case Study-8

Tour Management System


Previously people wishing to visit places had to manually search for available accommodation at the visiting places. Also
they themselves had to make reservation. People hardly had any knowledge of which are the worth seeing places and
about its history. Such procedure was time consuming and energy wasting.

Tour Reservation System has made life very easy for such visitors by saving both their time and energy.
Visitor requests for scheme to check the availability of the desired tour package. This information is stored in Tour
Information System.
System will check whether the customer is existing or new. New user will enter his personal and tour details for
reservation. In turn he/she will be provided with system generated unique ID and password. This login information could
be used for further transactions.

When customer is satisfied with tour package he/she would request for reservation of tour. Personal details of new
customer is stored in cust_info while the details regarding the tour selected by particular customer is stored in tour_info
and the details regarding it would be restructured in Tour Information System.
Existing customer can update his/her personal details in cust_info and cancel reservation for tour from tour_info and
changes regarding it are also reflected in Tour Information System.
After confirming the tour package the customer will make payment either online or through staff by personally going at
the office. Customer can make payment by cash, credit card or by cheque.
System checks for the validity of staff. Once the payment is done by customer, valid staff will make Ticket Reservation
System. .

Reserved customer will be able to view details about reservation by providing login information from cust_info and
tour_info system.
Administrator can add, delete or modify tour schemes from Tour Information System.

Inclusions:

NA

Exclusions:

NA

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