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From EC To: Airbus Helicopters Naming Convention

Airbus Helicopters renamed many of its helicopter models in 2015 to reflect its rebranding as Airbus Helicopters and to provide customers with a coherent product range. It works hard to achieve excellence expected by customers and make Airbus the benchmark in the industry. Airbus Helicopters also introduced a new customer service program called HCare to meet customers' most demanding needs through high service performance, quality, safety, and operational availability supported 24/7 around the world. HCare includes material management, maintenance, technical support, training, and connected digital services.

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0% found this document useful (0 votes)
165 views2 pages

From EC To: Airbus Helicopters Naming Convention

Airbus Helicopters renamed many of its helicopter models in 2015 to reflect its rebranding as Airbus Helicopters and to provide customers with a coherent product range. It works hard to achieve excellence expected by customers and make Airbus the benchmark in the industry. Airbus Helicopters also introduced a new customer service program called HCare to meet customers' most demanding needs through high service performance, quality, safety, and operational availability supported 24/7 around the world. HCare includes material management, maintenance, technical support, training, and connected digital services.

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rudihera
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We take content rights seriously. If you suspect this is your content, claim it here.
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Airbus Helicopters Naming Convention,

From EC to
Airbus Helicopters renamed the majority of its products in 2015 to reflects its own
rebranding as Airbus and to provide its customers with a coherent and easy-to-
understand product range. Airbus Helicopters’ teams work hard to achieve the
level of excellence expected by customers and to make Airbus the benchmark
for excellence in the helicopter industry.

PREVIOUS TRADE NAMES NEW TRADE NAMES


Civil/Military Civil Military
EC120 B H120
AS350 B2 AS350 B2
AS350 B3e H125
AS550 C3e H125M
EC130 T2 H130
EC135 T3/P3 H135
EC635 T2e/P2e H135M
EC145e EC145
EC145 T2 H145
EC645 T2 H145M
AS365 N3+ AS365 N3+
AS565 MBe AS565 MBe
EC155 B1 H155
X4 H160
EC175 H175
AS332 C1e AS332 C1e
AS332 L1e AS332 L1e
Trade name 1117E

AS532 ALe AS532 ALe


EC225e H225
EC725 H225M
NH90 NH90
Tigre (EC665) Tiger
, a new dynamic of customer services

Airbus Helicopters is introducing a new dynamic for its Customer Service activities,
HCare, to demonstrate our constant objective: meet our customers’ most
demanding requests by providing the highest level of service performance
and quality while ensuring safety and operational availability.

Airbus Helicopters is supporting more than 3,000 customers in 152 countries,


24/7 - we are with all of them on every flight. We constantly raise the bar to
achieve our company’s commitment: Important to you. Essential to us.

Airbus Helicopter’s HCare is composed of 5 Customer Service offers:

• Material Management
• Helicopter MRO and Upgrades
• Technical Support
• Training and flight operations
• Connected Services

Contact us:

Toll free*: + 800 55 55 97 97


Other countries: + 33 (0)4 42 85 97 97
Fax: + 33 (0)4 42 85 99 96
[email protected]

* list of countries on www.airbus.com

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