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Requirements Logistics 2.2 Observacions
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1. Senior management responsibility
1.1 Corporate policy/ Corporate principles
1.1.1 The senior management shall draw up and implement a clear corporate D01 MGC rev0 5/3/18
policy. This shall consider as a minimum: No comunicat als treballadors.
- product safety
- customer focus
- environmental responsibility x
- sustainability
- personnel responsibility.
The corporate policy shall be communicated to all employees.
15
1.1.2 The content of the corporate policy shall have been broken down into No consten els objectius definits x
measurable objectives (quality and product safety). -20
1.2 Corporate structure
1.2.1 An organisation chart shall be available showing the structure of the D02 MGC rev 26/3/18
company. The organisation chart shall include, if applicable, the associated
operating facilities (e.g. independent central warehouse(s), satellite depots x
and other locations where logistical activities are carried out).

20
1.2.2 The department responsible for quality and product safety management Cristina Gil
and/or the IFS Logistics representative shall have a direct reporting x
relationship to the senior management. 20
1.2.3 The company shall assign responsibility for external communications (crisis Esteve Ferrer, tot i que no inclós encara al registre R03-
management, authorities and communication with media) to a specific MGC rev0
x
responsible person or persons.
5
1.2.4 Competences and responsibilities, including deputation of responsibility R03-MGC rev0 x
shall be clearly laid down. 20
1.2.5 The senior management shall ensure that employees are aware of their Falta signar R03-MGC rev0 per responsable i substitut/s
responsibilities related to product safety and quality. This shall be reviewed
x
at least annually.
15
1.2.6 The company shall have a system in place to ensure that it is kept informed Servei extern
of all relevant and current legislation. The legal requirements shall be
x
implemented by the respective department(s).
20
1.2.7 KO N° 1: Senior management shall be responsible for the corporate policy Falta definir els objectius
and objectives. The necessary resources and investments to ensure the
product safety, legality and quality according to client agreements and
specifications shall be provided. x

5
1.3 Customer focus
1.3.1 A documented procedure shall be in place to identify fundamental needs PR15 Satisfacción de los clientes rev1 27/3/18 x
and expectations of customers. 20
1.3.2 The records of this procedure shall be evaluated and considered to No implementat x
determine quality and product safety objectives. -20
1.4 Management review
1.4.1 Senior management shall ensure that the quality and product safety Falta el Procediment Revisió per la direcció.
management system is reviewed at least annually, or more frequently, if
changes occur. Such reviews shall contain, as a minimum:
- results of audits
- customer feedbacks
- status of preventative and corrective actions
x
- quality and product safety policy and objectives
- follow up actions from previous management reviews
- changes that could affect the product safety and quality management
system and
- recommendations for improvement.
-20
1.4.2 The company shall identify and review regularly, but at least annually, the Registre R01 PR11-1 No adaptat a Rabadà
infrastructure needed to achieve conformity with product requirements
(e.g. by internal audits or on-site inspection).
This review shall include, e.g.:
– buildings,
– storerooms/ storage areas
– storage facilities
– machines and equipment
x
– transport vehicles
– transport units
– transport containers.
The results of the review shall be considered, with
due consideration to risk, for investment planning.
5
1.4.3 The company shall identify and review regularly, Registre R01 PR11-1 No adaptat a Rabadà
but at least annually, the work environment needed
to achieve conformity with product requirements
(e.g. by internal audits or on-site inspection).
This review shall include as a minimum:
– staff facilities x
– safety and security at work
– hygienic conditions.
The results of the review shall be considered, with
due consideration to risk, for investment planning.

5
2. Quality and product safety management system
2.1 Product safety management
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2.1.1 KO N° 2: The basis of the company's product safety control system shall be PR01 APPCC rev20 de 20/6/18
a fully implemented, systematic and comprehensive risk management and/
or HACCP system. For food, an HACCP system shall be used and be x
based upon the Codex Alimentarius principles.
20
2.1.2 The risk management or HACCP system shall cover all product groups as PR01 APPCC rev20 de 20/6/18
well as every processes from goods receiving to dispatch and delivery. x
20
2.1.3 The risk management/ HACCP system shall describe the differentiation PR01 APPCC rev20 de 20/6/18
between logistical handling of unpackaged and packed products and
between temperature controlled and ambient stable products. The
x
company’s own control system shall comply in relation to existing product
risk.
20
2.2 Assemble risk management/ HACCP team
2.2.1 The company shall have a risk management team or HACCP team, which PR01 APPCC rev20 de 20/6/18
is multidisciplinary. The team shall have strong senior management support
x
and members of the team shall have detailed knowledge of activities across
the whole facility. 20
2.2.2 The team leader shall be fully conversant in risk management and/ or PR01 APPCC rev20 de 20/6/18
HACCP principles and their application. The team leader shall be able to
demonstrate that he/ she can identify, control and manage product safety
hazards. Where there is deficiency regarding competency within the x
company, external expert advice shall be obtained.

20
2.3 Risk management/ HACCP management
2.3.1 The company shall clearly identify the scope of its responsibilities in the PR01 APPCC rev20 de 20/6/18
transport and logistics chain. The risk management/HACCP management
shall be based on this scope. x

20
2.3.2 Complete descriptions of services shall be available for all product groups PR01 APPCC rev20 de 20/6/18
and shall include relevant information concerning product safety, e.g.
x
handling, storage, transport, delivery means and respective conditions.
20
2.3.3 A current version of the flow diagram shall be available for logistical and PR01 APPCC rev20 de 20/6/18
product specific services. In the event of any changes, the flow diagram x
shall be updated. 20
2.3.4 A hazard analysis shall be undertaken to evaluate all physical, chemical Annex 4. Determinació PPCC NAU 3 (PPCC Rev. 1) de
and biological hazards, including allergens, that may reasonably be 20/6/18 x
expected to occur. 20
2.3.5 The hazard analysis shall consider the likely occurrence of hazards and PR01 APPCC rev20 de 20/6/18
severity of their adverse health effects. Where risk classification is used, a
x
hazard analysis with risk assessment shall be documented for each risk
class. 20
2.3.6 For all steps/ processes that demand a specific control to ensure product Annex 4. Determinació PPCC NAU 3 (PPCC Rev. 1) de
safety, the company shall implement, maintain and document specific 20/6/18
x
control measures (for food e.g. determination of CP/ CCP).
20
2.3.7 For the specific control measures, the appropriate critical limits shall be Annex 4. Determinació PPCC NAU 3 (PPCC Rev. 1) de
defined (e.g. determination of critical limits for each CP/CCP). 20/6/18 x
20
2.3.8 KO N° 3 [NA possible]: Where risks need specific control to ensure product El PCC es la temperatura de congelació del producte. I
safety, a monitoring system for each CCP shall be implemented with clear esta controlat i registrat segons Annex4 Gestió PCC
critical limits and documentation system in place, in the event of loss of
x
control.

20
2.3.9 In the event the monitoring of control points indicates that a critical limit is El PCC es la temperatura de congelació del producte. I
not under control (e.g. CP/ CCP), appropriate corrective actions shall be esta clarament controlat i registrat Annex4 Gestió PCC
defined, taken and documented. Such corrective actions shall also take into
x
account the control of any non-conforming products.

20
2.3.10 Procedures of verification shall be established to confirm that the risk
management/ HACCP system is effective. Verification of the system shall
be performed at least annually. Examples of verification activities include,
e.g.:
– internal audits
– evaluations
– evaluation of complaints. x
The results of this verification shall be incorporated into the risk
management/ HACCP system and shall be communicated to and reviewed
by the senior management.

20
2.3.11 Documentation shall be available, covering relevant processes, R01-PR01-1
procedures, measures and records. Documentation and record keeping
shall be appropriate in relation to the nature and size of the company. x

20
2.4 Documentation requirements
2.4.1 The system for product safety and quality management shall be PR14 Pla de control de la documentació rev0 de 15/3/18
documented, implemented and shall be retained in one location (safety and
quality manual or electronic documented system). The reason for any
amendments to documents critical for the product requirements shall be x
recorded.

20
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2.4.2 All necessary documents shall be available in their latest version. They Molts procediments en procés d'implementació i no
shall be appropriately authorized and available to relevant personnel at all correctament registrats
times. The documentation can be retained on hard copy or electronically.
With respect to IT-based documentation, this shall be traceable to an x
authorizing signatory.

5
2.5 Record keeping
2.5.1 All relevant records, necessary for the product requirements shall be Alguns regsistres no estan implantats del tot
complete, detailed and maintained and shall be available on request. x
5
2.5.2 Records shall be legible and genuine. Any amendments to records shall
only be carried out by authorized persons. If monitoring records are
documented electronically, a system shall be in place to ensure that only
authorized personnel have access to produce or amend these records x
(e.g. by the use of a password).

20
2.5.3 All records shall be kept in accordance with legal requirements and at least
for one year. Record keeping shall be based on a hazard analysis and
x
associated risks. The records shall be securely stored and easily
accessible. 15
3 Resource management
3.1 Personnel training/ information
3.1.1 The company shall implement documented training and/ or instruction PR04 Plan de formación y capacitación rev0 11/6/18
programs. The training programs records shall include:
– training contents,
– training frequency (concerning food safety/ hygiene at least once per
year, for non-food once every two years is sufficient),
– employee‘s task
– list of participants
– languages x
– qualified trainer/ tutor
– evaluation methodology (measurement of the effectiveness of the training
and the training program).
Before commencing work, basic product safety training shall take place.

20
3.1.2 The documented training programs and/ or instruction shall apply to all
personnel, including seasonal and temporary workers, employed in the
respective work area. x 20
3.2 Personnel hygiene
3.2.1 There shall be documented requirements relating to personnel hygiene, and PR04 Plan de formación y capacitación rev0 11/6/18
where appropriate, the control of infection. These shall include, as a
minimum:
– hand washing and disinfection
– eating and drinking
– smoking
x
– actions to be taken in case of cuts or skin
abrasions.
The requirements shall be based on hazard analysis and assessment of
associated risks in relation to product and process.

20
3.2.2 The requirements for personnel hygiene shall be in place and applied by all No entregat a data de l'auditoria
relevant personnel, contractors and visitors. Compliance with the
x
requirements shall be monitored and recorded.
5
3.2.3 The protective clothing for employees and visitors shall be appropriate, Conforme segons visita a planta
dependent on the product and process requirements. x
20
3.2.4 All protective clothing shall be thoroughly and regularly laundered. Hazard Conforme segons visita a planta
analysis and assessment of associated risks, together with consideration
given to the processes and products of the company shall determine if
clothing shall be washed by a contract laundry, on site laundry or x
by the employee.

20
3.3 Sanitary facilities, equipment for personnel hygiene and staff facilities

3.3.1 The company shall provide staff facilities, which shall be proportional in size Conforme segons visita a planta
and equipped for the number of personnel. Such facilities shall be kept in
x
clean and good condition to minimize product safety risks.
20
3.3.2 Adequate hand washing facilities shall be provided in the storage area and/ Conforme segons visita a planta
or the associated sanitary areas, based upon a hazard analysis and x
assessment of associated risks. 20
3.3.3 Hand washing facilities shall provide as a minimum: Manca dispensador de sabó en alguns rentamans. Tots
– running potable water at an appropriate temperature, amb aigua calenta i paper eixugamans
x
– liquid soap,
– appropriate equipment for hand drying. 5
3.3.4 Where highly perishable, unpackaged food products or sensitive products
are handled, the following additional requirements regarding hand washing/
hygiene shall also be provided:
– hand contact-free fittings x
– hand disinfection
– adequate hygiene equipment's
– signs requesting hand washing
20
– waste container with hand contact-free opening.
4 Realisation of the service
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4.1 General requirements for storage and transport
4.1.1 Contract review and communication
4.1.1.1 The requirements and /or specifications which are defined between the Especififcacions encara no firmades amb els
contract partners shall be established, reviewed with regard to their clients/proveïdors.
acceptability and agreed upon before a supply agreement is concluded. All R03 PR03 rev0 de 11/6/18
clauses related to quality and product safety shall be known and x
communicated to each relevant department.

15
4.1.1.2 Changes of existing contractual agreements shall be documented and PR03 Pla de proveïdors clients rev 0 14/5/18
x 20
communicated between the contract partners. No aplicat en data de l'auditoria
4.1.1.3 If compliance to the agreed services is not possible (e.g. punctuality of
delivery), the customer shall be informed promptly. x
15
4.1.2 Suppliers and service providers
4.1.2.1 There shall be a procedure for approval and monitoring of suppliers PR03 Pla de proveïdors clients rev 0 14/5/18
(internal and external) and service providers. The monitoring procedure No aplicat en data de l'auditoria
shall include risk-based assessment criteria such as supplier reliability,
complaints, audits, certificates of compliance as well as required x
performance standards.

15
4.1.2.2 The results of supplier’s assessments shall be reviewed regularly, but at Falta l'evidència de la comprobació
least annually. There shall be records of the reviews and of the actions
x
taken as a consequence of assessment.
5
4.1.2.3 A current list of approved suppliers and service providers shall be available R01-PR03 rev0 11/6/18 + Informàtic
to the personnel responsible for the management of service providers and x
suppliers. 20
4.1.3 Specific requirements for material handling
4.1.3.1 The company shall have a procedure to avoid any contamination (also
cross-contamination caused by incompatible products in the same transport
unit or storage room). A contamination by emissions, exhaust fumes, smell,
foreign bodies, packaging material and any other contaminants shall be x
avoided.

20
4.1.3.2 If the customer requirements include the requirement for the absence of PR09-1 Pla d'al·lèrgens rev0 de 23/4/18
defined ingredients (e.g. GMO, allergens), measures shall be in place to
x
prevent cross contamination of unpacked products.
5
4.1.3.3 Specific demanded requirements regarding non-food product safety and/or
protection of the environment (e.g. packing of damageable non-food
products like electronic devices) shall be met. x

20
4.1.4 Traceability
4.1.4.1 A traceability system shall be in place and maintained, which is appropriate PR07-1 rev 0 27/3/18
for the company and the products they handle. x 20
4.1.4.2 The system shall ensure that the goods (incl. quantity) are identifiable within PR07-1 rev 0 27/3/18
the defined logistical supply chain at all time. Furthermore, this system
shall enable clear identification of every person and/or logistics company x
from which they receive the goods and to which company the goods are
delivered to. 20
4.1.4.3 The company shall keep an updated register of all customers and quantity PR07-1 rev 0 27/3/18
of the customer goods under their control. In the storage area, the products x
shall be assigned to a customer. 20
4.1.4.4 The traceability system shall be tested on a regular basis, but at least Exercicis de traçabilitat 22/6/18
annually and each time the traceability system changes. This test shall be
performed in order to confirm the effectiveness of the traceability system x
and to, if necessary, improve it. Test results shall be recorded and
corrective measures shall be implemented, if required.
20
4.1.5 Maintenance and repair
4.1.5.1 An adequate system of planned maintenance shall be in place, maintained PR11-1 rev0 14/6/18
and documented, covering all equipment (incl. transport) that is critical for Manca llistat actualitzat dels equips
compliance with product safety and quality requirements. This applies both
x
for internal and external maintenance activities.

15
4.1.5.2 Product requirements and prevention of contamination shall be ensured PR11-1 Pla de manteniment rev0 de 14/6/18
during and after maintenance and repair work. Detailed records of
maintenance and repair work, including corrective actions taken, shall be x
kept.
5
4.1.5.3 All materials used for maintenance and repair shall be fit for the intended Calendari R4-PR11-1 no implantat
use (e.g. food-grade oils, non-toxic paints if unpacked products are
x
handled).
15
4.1.5.4 Failures of site and equipment covered by the maintenance system shall be R1 PR11-1 Check List No Implantat
documented and reviewed with a view to adapting the maintenance
x
system.
5
4.1.6 Air conditioning/ cooling/ water/ ice and compressed air
4.1.6.1 Requirements for environmental control (e.g. temperature, humidity) which PR08-1 rev1 11/6/18
influence product quality and product safety shall be defined and
x
implemented.
20
4.1.6.2 One or more appropriate temperature recording systems shall be R01-PR08 rev0
implemented in the logistical chain in order to monitor the process at Manca incloure zona moll 3 tot i que no està operatiu
x
appropriate intervals.
15
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4.1.6.3 Where the process requires air conditioning/ chilled air, the equipment used PR05-1 rev0 23/4/18
for this purpose shall be adequately maintained and cleaned within an
x
appropriate frequency.
20
4.1.6.4 In case of breakdown of the air conditioning/ chilled system and/ or in the PR11-1 rev0 14/6/18
event of deviations from the target temperature, an alarm system shall be in Juntament amb sistema d'alarmes informatitzat on line
place. Effective emergency corrective action procedures shall be in place
ensuring product safety or quality is not compromised. x

20
4.1.6.5 The use and storage of water and/ or ice that comes into direct contact with No hi ha aigua o gel en contacte directe amb el producte
food and/ or food packaging shall be evaluated, based on hazard analysis
and assessment of associated risks, in order to ensure that contamination NA
is eliminated. Water and ice shall be of potable quality.

4.1.7 Specific requirements in case of freezing and/ or thawing

4.1.7.1 In case of freezing and/ or thawing services, there shall be a documented PR01 APPCC rev20 de 20/6/18
process which specifies hazard analysis, assessment of associated risks
x
as well as appropriate measures to control identified risks.
20
4.1.7.2 In case of freezing and/ or thawing services, all details for processing and Especififcacions encara no firmades amb els
product parameters (e.g. time, temperature, extension or shortening of
clients/proveïdors. x
product-shelf life) shall be confirmed and agreed by the owner of the
R03 PR03 rev0 de 11/6/18
product. 20
4.1.7.3 In circumstances where the control of process and working environment El PCC es la temperatura de congelació del producte. I
parameters (e.g. temperature, time, pressure, chemical properties) is esta clarament controlat i registrat Annex4 Gestió PCC
essential to ensure the product safety and quality requirements, such x
parameters shall be monitored and recorded continuously, or at appropriate
intervals. 20
4.1.7.4 There shall be procedures in place to take corrective action in the event of Annex 4. Determinació PPCC NAU 3 (PPCC Rev. 1) de
x 20
equipment malfunction and/or process deviations. 20/6/18
4.1.8 Cleaning and disinfection
4.1.8.1 Based on hazard analysis and assessment of associated risks, cleaning PR05-1 rev0 23/4/18
and disinfection schedules shall be established, implemented and Neteja general externalitzat per empresa PULIT
documented. Vestuaris i oficines per empresa DAYSE
These shall specify:
Netejes intermitges durant la jornada per personal propi
– responsibilities of staff
Existeix i s'aplica un Pla Normalitzat de Control de la
– the products used and their instructions for use
Higiene (PNCH) rev19 22/5/18 x
– the areas to be cleaned and/or disinfected
– objectives
– cleaning frequency
– documentation requirements
– hazard symbols (if necessary).
20
4.1.8.2 The effectiveness of the cleaning and disinfection measures shall be IT01 PR05
verified and documented. Resultant corrective actions shall be x
documented. 15
4.1.8.4 The facility exterior shall be clean and in good condition. x 20
4.1.8.5 Current Safety Data Sheets (SDS) and instructions for use shall be
available on site for chemicals and cleaning agents. Instructions shall
be known by the responsible personnel. x

20
4.1.8.6 Cleaning utensils and chemicals shall be clearly labeled. These shall be Durant la visita a planta es detecta armari de productes
x 5
stored and used in a way to avoid contamination de neteja (sota escala), no tancat amb clau
4.1.8.7 Where a company employs a third-party service provider for cleaning and
disinfection activities, all requirements in 4.1.8 shall be clearly defined in the
respective contract. x

20
4.2 Storage and handling
4.2.1 Constructional requirements
4.2.1.1 The working environment shall not compromise product safety and/ or
x 20
quality.
4.2.1.2 All working areas shall have adequate lighting. x 20
4.2.1.3 The company shall control the risk of glass contamination. In areas where
open products are handled, lighting equipment shall be protected by the use
x
of shatter proof lights and installed to minimize the risk of breakage.
20
4.2.1.4 Procedure shall be in place describing the measures to be taken in case of PR13 Procediment de cossos Extranys no implementat
breakage of glass and similar material. Such measures shall include: encara
– cleaning methods
– avoiding of contamination x
– product quarantine (blocking/hold) and releasing.

5
4.2.1.5 The loading area shall be appropriate for its intended use. It shall be Conforme segons visita a planta
constructed in a way that:
– products are protected from rain,
– accumulation of waste is avoided
x
– condensation and formation of mould growth is prevented
– cleaning can be easily undertaken.

20
4.2.1.6 The floor, walls and ceilings shall be in good condition. Conforme segons visita a planta x 20
4.2.1.7 Windows, doors and gates shall be in good condition and shall be kept Conforme segons visita a planta x
closed, if not used. 20
4.2.2 Equipment
4.2.2.1 Conforme segons visita a planta
All equipment shall be designed for its intended use, maintained and stored x
not to pose any product safety or quality risk. 20
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4.2.2.2 The utilities and other equipment (cables, switches, etc.) shall be easily Conforme segons visita a planta
accessible for cleaning. x
20
4.2.2.3 Work equipment, which are being used, shall be designed so that possible Conforme segons visita a planta x
damage and/ or contamination is prevented. 20
4.2.3 Pest monitoring/ pest control
4.2.3.1 The company shall have a pest control system in place which is in PR06 No Actualitzat i adpatat a la NAU 3
compliance with local legal requirements and shall have, as a minimum, Empresa externa TAVER es qui fa el control
criteria for:
– the site environment (potential pests),
– site plan with area for application (bait map),
– identification of the baits on-site, x
– responsibilities (in-house/external)
– products/agents and their instructions for use and safety
– the frequency of inspections.
The pest control system shall be based on hazard analysis and
15
assessment of associated risks.
4.2.3.2 The company shall have qualified and trained in-house staff, and/ or employ TAVER Contracte
the services of a qualified external provider. Where an external provider is
x
used, the activities required on site shall be laid down in a written contract.
20
4.2.3.3 Following pest control inspections, any resulting recommendations shall be Inspeccions mensuals
acted upon by both parties and actions shall be documented, including the
date when corrective actions were taken. The products used for pest
control shall not compromise product safety. The effectiveness of the pest x
control shall be monitored and regular trend analyses undertaken.

20
4.2.3.4 Incoming deliveries shall be checked on arrival for the presence of pests. Control de recepcions
Any infestation shall be documented and control measures taken. x
20
4.2.3.5 Products, equipment and transportation vehicles shall be stored so as to
minimize the risk of pest infestation. Where stored product and/or machines
x
may attract pests, appropriate measures shall be taken to prevent risk of
contamination. 20
4.2.4 Receipt of goods and storage
4.2.4.1 Procedures for the receipt of goods shall be established, effectively R05-PR03 rev0 de 11/6/18
implemented and communicated to all relevant personnel. These
procedures shall include general checking criteria (e.g. identification of
products and vehicle), rules for goods acceptance, goods rejection and
qualified acceptance. Non-conformities shall be acted upon and
documented. If specific product checks are requested by the customer, they x
shall be implemented and known by the responsible employees.

20
4.2.4.2 All products shall be clearly identifiable at all times. Storage, removal and
handling of the goods shall be in accordance with customer requirements. x
20
4.2.4.3 Effective stock control system shall be in place and may include methods Es controla l'estoc a petició de cada client
such as, First In - First Out (FIFO) or First Expired - First Out (FEFO) and
x
shall meet customers requirements, .
20
4.2.4.4 The loading and unloading of product shall be carried out in a manner which
prevents damage. The product shall be secured so that contamination and/
x
or damage is prevented during transport.
20
4.2.4.5 The staff shall be trained in the safe handling and security of product at all
times, e.g. during loading, unloading and whilst in storage. x
20
4.2.4.6 Outdoor storage shall be kept to a minimum. Where goods are stored IT01 PR08 rev1 8/6/18 Control de temperatures a les
outside, hazard analysis and assessment of associated risks shall be expedicions
undertaken in order to ensure that there is no risk of contamination or
x
adverse effect on quality and product safety.

20
4.2.4.7 Where pallets are used, these shall be inspected to ensure they are in good Inclusió de làmina plàstic per evitar contacte directe amb
condition and shall not compromise product safety. palets de fusta x
15
4.2.4.8 A hazard analysis and assessment of associated risks for possible food El frau alimentari no es pot evaluar en qualitat de
NEW fraud is in place, which realistically can be expected within the process. proveïdor de serveis
Based on this, appropriate measures for risk mitigation shall be
documented and implemented, if necessary. NA
4.2.5 Waste disposal
4.2.5.1 All current legal requirements for waste disposal shall be met. PR10 x 20
4.2.5.2 Food waste and other waste shall be removed from areas where food and/ Pocs resifus alimentaris emmagatzemats a càmara
or sensitive goods are handled and pose a risk to product safety and segregats i protegits x
quality. 20
4.2.5.3 Waste collection containers shall be clearly marked and in a proper Contenidors plàstic no identificats i bruts x
condition. 15
4.2.5.4 Waste shall be collected in separate containers in accordance with the
intended means of disposal. Such waste shall be disposed by authorized
third parties only. Records of waste disposal shall be x
kept by the company.
20
4.2.6 Storage service providers
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4.2.6.1 Where a company employs a third-party storage service provider, all the
requirements specified within section 4.1, 4.2 and 5.3 shall be clearly
defined in the respective contract or the service provider shall be certified
according to IFS Logistics requirements.

No s'utilitza emmagatzematge per part de tercers NA

4.2.6.2 The employees of the service provider shall understand and apply the
personnel hygiene requirements of the company.
No s'utilitza emmagatzematge per part de tercers NA
4.3 Transport
4.3.1 Specific transport requirements
4.3.1.1 Transport vehicles, transport units, and/ or transport containers that are El transport està fora de l'abast. Realitzat sempre per
being operated on different modes of transport (street, rail, air and water) part dels proveïdors/clients
shall keep the transport conditions of the goods being transported within the
boundaries of the permissible tolerance (e.g. temperature).
NA
4.3.1.2 Where goods must be transported at defined conditions (e.g. temperature), El transport està fora de l'abast. Realitzat sempre per
the conditions inside the vehicle shall be checked before loading and part dels proveïdors/clients
documented to ensure compliance with the specified conditions.
NA
4.3.1.3 When temperature controlled goods are being stored or transported in El transport està fora de l'abast. Realitzat sempre per
containers (e.g. thermal boxes), these containers shall be in good condition part dels proveïdors/clients
(clean, odour free, dry, functional and fit for purpose). Prior to loading of the
product in these transport containers, the containers shall be precooled.

NA
4.3.1.4 During transport, the respective permissible load level (payload) of El transport està fora de l'abast. Realitzat sempre per
transport vehicles, transport units and/ or containers shall not be exceeded, part dels proveïdors/clients
in order to maintain product safety and quality.
NA
4.3.1.5 Transport containers (e.g. tankers, rail tankers), which are used for the El transport està fora de l'abast. Realitzat sempre per
transportation of liquid, granular and/ or powdered unpackaged food part dels proveïdors/clients
products shall be labeled and used exclusively for the transportation of
food.
NA
4.3.1.6 Cleaning of the transport unit shall be performed with consideration of the El transport està fora de l'abast. Realitzat sempre per
specific hygienic requirements and product risks. part dels proveïdors/clients
Cleaning certificates or other objective evidence that effective cleaning has
been carried out shall be available, if required by law or by the customer(s).

NA
4.3.1.7 Hoses, pumps, filters of tankers (tank-containers, etc.) shall be in good El transport està fora de l'abast. Realitzat sempre per
condition and protected from contamination during transport. part dels proveïdors/clients

NA
4.3.2 Transport service providers
4.3.2.1 Where a company uses a third-party transport El transport està fora de l'abast. Realitzat sempre per
service provider on a regular basis, all the requirements specified within part dels proveïdors/clients
section 4.1, 4.3 and 5.3 shall be clearly defined in the respective contract or
the service provider shall be certified according to IFS Logistics.

NA
4.3.2.2 The drivers of the service provider shall know and apply the personnel El transport està fora de l'abast. Realitzat sempre per
hygiene requirements. part dels proveïdors/clients
NA
4.3.2.3 Where a company uses a third-party service provider on an irregular basis El transport està fora de l'abast. Realitzat sempre per
for the transport of packed products (spot market), the service provider part dels proveïdors/clients
shall be certified according to IFS Logistics or fulfill the following evidently
and binding agreed requirements:
– the transport units and truck shall be clean
- the service provider shall ensure temperature of product is controlled
– different products shall clearly separated
– there shall be absence of smells and other contamination (4.1.3.1)
– requirement 4.1.1.3 shall be fulfilled
– requirement 5.3 shall be fulfilled
– requirements 5.6 shall be fulfilled.
If the product is forwarded to another service provider, these defined
requirements shall be met.

NA
5 Measurements, analysis, improvements
5.1 Internal audits
5.1.1 KO N° 4: Effective internal audits shall be conducted according to a defined PR18-1 Revisión del sistema
agreed audit program and shall cover all requirements of IFS Standard. Pendent de definir
Scope and frequency of internal audits shall be determined by hazard x
analysis and assessment of associated risks. This criteria is also applicable
for off-site locations owned or rented by the company.
-20
5.1.2 Internal audits of activities which are critical to product safety shall be PR18-1 Revisión del sistema x
carried out at least once a year. -20
5.1.3 The auditors shall be competent and independent from the audited
x 20
department.
5.1.4 Audit results shall be communicated to the senior management and to PR18-1 Revisión del sistema
responsible persons of relevant departments. Necessary corrective actions
and a schedule for implementation shall be determined. All corrective x
actions shall be undertaken, documented and communicated to every
relevant person. -20
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5.1.5 It shall be documented, how and when the corrective actions resulting from PR18-1 Revisión del sistema
x -20
the internal audits shall be verified.
5.2 Site inspections
5.2.1 Site inspections shall be planned and carried out, based on hazard analysis PNCH rev19
and assessment of associated risks. In addition to the infrastructure of the
site (see 1.4.2 and 1.4.3), the operational aspects of personnel hygiene, x
hygiene of the process, the HACCP/ risk management system and food
defense shall be evaluated.
20
5.2.2 Any discrepancies found from the site inspections as well as corresponding Registres Pre Operatius i Operatius
corrective action shall be recorded. The corrective actions shall be
x
implemented.
20
5.3 Calibration, adjustment and checking of measuring and monitoring
devices
5.3.1 The company shall identify the measuring and monitoring devices required R2 PR11-1 Llistat d'equips No Implantat
to ensure compliance with product requirements. These devices shall be
x
recorded on a document and clearly identified.
5
5.3.2 The measurement equipment and devices shall be checked, calibrated R4 PR11-1 Calendari de calibracions No implantat
and/or verified and/or adjusted at defined intervals and against recognised
standards/methods (if appropriate). The results of checks, adjustments x
and/or calibration shall be documented.
5
5.4 Management of complaints from authorities and customers

5.4.1 A system shall be in place for the management of product complaints. PR00 Gestión de NC y AC rev0 11/6/18. No implementat
x 5
5.4.2 All complaints shall be assessed by competent staff. Where it is justified, Incidencies de qualitat al 2017
appropriate actions shall be taken, if necessary, as soon as practicable. x
15
5.4.3 Complaints shall be analysed with a view to implementing preventative R01-PR00 8/6/18 180608 Última reclamació
actions, which avoid the recurrence of the non-conformity. x
20
5.4.4 The results of complaint data analysis shall be made available to the
relevant responsible persons and to the senior management. x
20
5.5 Management of non-conformities and non-conforming products

5.5.1 KO N° 5: An effective procedure shall be in place for the management of all PR00 Gestión de NC y AC rev0 11/6/18. No implementat
x -20
non-conforming products.
5.5.2 The procedure for the management of non-conforming products shall PR00 Gestión de NC y AC rev0 11/6/18. No implementat
include, as a minimum:
– hazard analysis and assessment of associated risks
– procedure of product quarantine (blocking/hold) x
– identification (e.g. labeling)
– clearly identified staff responsibilities
– the release procedure of goods.
-20
5.5.3 The procedure for the management of non-conforming products shall be
x 20
understood by all relevant employees.
5.5.4 Where non-conformities are identified, immediate corrections shall be taken PR00-1 Gestió de NC rev0 11/6/18
to ensure that product requirements are complied with. x
15
5.5.5 The effectiveness and timeliness of implementation of the procedure for PR00-1 Gestió de NC rev0 11/6/18
managing non-conforming products shall be subject to internal testing at
least annually, (where quarantine has taken place within a year, this shall
be used to assess the procedure). This assessment shall be carried out in
x
a manner to ensure the effective implementation and operation of the
procedure.

15
5.6. Recall and withdrawal
5.6.1 There shall be an effective procedure for the withdrawal and recall of all PR19 Retirada de producte.
products. This procedure shall include a clear assignment of Pendent de definir x
responsibilities. -20
5.6.2 The procedure shall ensure an effective and prompt response to recall and PR19 Retirada de producte.
withdrawal requirements of the product owner. x
Pendent de definir -20
5.6.3 To ensure its effectiveness and possible improvement, the procedure shall PR19 Retirada de producte.
be tested at least annually. If a product recall or withdrawal has taken place Pendent de definir
x
within the last 12 months, this may be used to assess the procedure.
-20
5.7 Crisis and incident management
5.7.1 A documented procedure shall be established for the management of PR19 Retirada de producte.
incidents and of potential emergency situations, that impact product safety, Pendent de definir
legality and quality. This procedure shall be implemented and maintained.
The procedure shall include as a minimum: the nomination and training of a
crisis team, an alert contact list, sources of legal advice (if necessary), x
contacts availability, customer information and a communication plan.

-20
5.7.2 The feasibility, effectiveness and timeliness of implementation of the PR19 Retirada de producte.
procedure for management of incidents shall be subject to regular internal Pendent de definir x
testing, at least annually. -20
5.8 Corrective actions
5.8.1 A procedure shall be in place for the recording and analysis of the non- Pla general PR00-1 no implementat
conformities with the objective to avoid recurrences by preventative actions x
and/or corrective actions. 15
5.8.2 KO N° 6: Corrective actions shall be clearly formulated, documented and Pla general PR00-1 no implementat
undertaken, as soon as possible, to avoid further occurrence of non- ACs indicades a cada pla x
conformity. The responsibilities and the timescales for corrective action
shall be clearly defined. 15
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5.8.3 The performance of the implemented corrective actions shall be Pla general PR00-1 no implementat
documented and the effectiveness shall be checked. x
ACs indicades a cada pla 15
5.8.4 The preventative and corrective actions shall be communicated to the Pla general PR00-1 no implementat
x
senior management. ACs indicades a cada pla 15
6 Product / food defense plan and external inspections
6.1 Defense assessment
6.1.1 Responsibilities for product/ food defense shall be clearly defined. The PR17-1 Plan de Food Defense
person responsible for product/ food defense shall be part of key staff or
shall have access to the top management team. Knowledge in this area
x
shall be demonstrated by the responsible person.

15
6.1.2 A product defense hazard analysis and assessment of associated risks PR17-1 Plan de Food Defense
shall have been performed and documented. Based on this assessment
and legal requirements, areas critical to security shall be identified. Product
defense hazard analysis and assessments of associated risks shall be
conducted annually or upon changes that affect product integrity.
x
An appropriate alert system shall be defined and periodically tested for
effectiveness.

15
6.1.3 If legislation makes registration or on-site inspections necessary, evidence Actes
x 20
of compliance shall be provided.
6.2 Site security
6.2.1 Based on a hazard analysis and assessment of associated risks, identified PR17-1 Plan de Food Defense
areas critical to security shall be adequately protected to prevent
unauthorized access. Access points shall be controlled.
15
6.2.2 Procedures shall be in place to prevent and identify signs of tampering. PR17-1 Plan de Food Defense
15
6.3 Personnel and visitor security
6.3.1 Visitor policy shall contain specific aspects of product defense plan. PR17-1 Plan de Food Defense
Delivery and loading staff in contact with the product shall be identified and
shall respect the access rules of the company. Visitors and external service
providers shall be identified in areas with product storage and shall be
registered at the time of access. They should be informed about the site
policies and their access controlled accordingly.

15
6.3.2 All employees shall be trained in product defense with respect to the PR17-1 Plan de Food Defense
product requirements and the training needs of the emloyees or when
significant program changes occur. The training sessions shall be
documented. Employee hiring and employment termination practices shall
consider security aspects as permitted by law.
15
6.4 External inspections
6.4.1 A documented procedure shall exist for managing external inspections and No evaluat
regulatory visits. Relevant personnel shall be trained to execute the
procedure.
-20