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Employee Training

Orientation training is the most common type of employee training and occurs within the first week. It provides an overview of the company's mission, culture, policies and benefits. Onboarding training differs in that it occurs over a longer period of time and is specific to each department, with the goal of helping new employees acclimate. It ideally begins on the first day and may continue for a year. Technical skills training and soft skills training help employees learn and improve job-related hard skills and interpersonal soft skills. Various products and services training and mandatory compliance training may also be required.

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Etta Jenee
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289 views7 pages

Employee Training

Orientation training is the most common type of employee training and occurs within the first week. It provides an overview of the company's mission, culture, policies and benefits. Onboarding training differs in that it occurs over a longer period of time and is specific to each department, with the goal of helping new employees acclimate. It ideally begins on the first day and may continue for a year. Technical skills training and soft skills training help employees learn and improve job-related hard skills and interpersonal soft skills. Various products and services training and mandatory compliance training may also be required.

Uploaded by

Etta Jenee
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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1.

Orientation
Orientation is the most common type of employee training.
It’s a one-time event formally welcoming and introducing new
hires to your company within their first week on the job. This
training tends to be relevant to all company-wide roles and
departments.

Orientation trainings are usually prepared by HR on big-


picture topics such as:

 Company mission, vision, and values


 Corporate culture

 Organizational structure and leadership team intro

 Mandatory new-hire paperwork

 Overview of benefit plans

 Administrative procedures (computer logins, extension,


email setups, etc.)

 Key corporate policies

2. Onboarding Training
Contrary to a very common misconception, orientation and
onboarding are actually different types of employee trainings.

While orientation training is a one-time session with a


checklist-style agenda delivered to everyone in the company,
onboarding training is a series of department-specific
sessions that take place over a longer period of time. It is
strategically created with the goal of enabling new
employees to be as successful as they can be in their new
roles in the shortest period of time.

Onboarding trainings ideally start on the first day of


employment and may carry on throughout the first year as
needed. It is prepared by department leaders with the focus
of reaching departmental goals and connecting them with
overall company objectives. Topics should, therefore, address
employee needs and provide them with easy access to
information and skills that they need to do their jobs
efficiently and maximize employee engagement.

A holistic onboarding training program should focus on more


than the technical aspects of a job. It should also offer
education on ways to stay engaged and productive at
worked. A good example of such content is Mindfresh TV, a
Uscreen video website that teaches modern mindfulness at
work.
Through 5 minute online sessions, Mindfresh videos teach
anyone who works at a desk to boost body posture, decrease
stress levels and increase productivity at work. This type of
training is a great educational component to add to your
company’s employee onboarding training.

Effective and successful onboarding trainings gradually bring


new employees up to speed much quicker than if left to fend
for themselves. An effectively executed onboarding training
will also free up a lot of leadership time because most
answers to questions would be available within the training.

3. Technical Skills Development


Training
No matter what technical level your employees are at, there
is always room for improvement. Technical (hard) skills
include the know-how of doing things like data analysis,
content writing, social media management, coding,
programming, etc.

Technical skills training is a fundamental employee education


component because it’s the main way your employees will
know how to technically do their jobs right. And for those who
already know how to do their jobs, we guarantee they still
have more to learn. Employees need to engage in ongoing
learning on a regular basis to stay up-to-date with the latest
developments.

MTD Training Group has great technical skills development


training content that can serve as inspiration for your training
content. MTD is a training center that uses Uscreen to
provide a full range of blended learning solutions on sales
and management skills development topics, including videos,
podcasts, e-learning and online support solutions.

Technical skills development programs can be included in the


onboard training program or can be delivered to any existing
employees who can use a little more development. There is
always something new to learn.

4. Soft skills development training


How your employees act is just as important and what they
know – that’s why soft skills are so essential for growth. Soft
skills are personal attributes that enable employees to
interact effectively and harmoniously with other people in the
workplace, including co-workers, management, and
customers.
Studied have actually shown that a gap in basic soft skills
among company employees affects company success and
increases turnover rates.

Soft skills trainings are useful for new and existing employees
of all levels and are an extremely effective way to build an
efficient, respectful and collaborative culture – ultimately
affecting the bottom line.

Some topics to consider covering in your soft skills training


include:

 Communication skills
 Presentation skills

 Problem-solving skills

 Conflict resolution

 Leadership skills

 Emotional Intelligence

 Time management

 Ethics

 Teamwork

 Adaptability
A great example of online soft skills training video content
can be found at Leadercast, one of Uscreen’s best-performing
customers.

Leadercast is a leadership development consultant that uses


Uscreen to host current, relevant and inspiring content for its
clients. It is a full suite of learning solutions designed to meet
the leadership development needs of all employee learners
and serves as a solution map throughout the continuous
learning spectrum.

5. Products and services training


Product trainings can either be a part of onboarding for
newcomers or can be available for any employees who need
refreshers on the products and services the organization
offers. This type of training can also be used to educate staff
on newly introduced products, services or features so they
are always up to date.

6. Mandatory training
Depending on where your company is located and the
industry it operates in, certain employee preparedness and
training regulations may apply.
For instance, public-sector employees are often required to
take occupational health and safety trainings and refreshers.
Establishments with liquor licenses need their server
employees to be alcohol-safety certified. And a few state laws
require both public and private companies to deliver sexual
harassment trainings to employees.

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