Name:______________________________________
Activity 1: Assessing the PECs of a Practitioner
Direction: Refer from Activity 2 (Aligning ones PECs) on page 10 to perform the following tasks:
1. Select the appropriate characteristics and traits which you feel best describe a successful
practitioner of contact center servicing in your town. Write down all the descriptions on the second
column;
2. After having completed the list in column two, think of your personal assessment of a successful
practitioner by reflecting it on the third column. This assessment would give you a good idea of
significant characteristics and traits that a successful practitioner must possess.
Name:______________________________________
Activity 2: Aligning one’s PECs Directions: Choose from the list below the characteristics and traits that
best describe your own personal entrepreneurial characteristics. Find ways to align them according to the
personal entrepreneurial characteristics of an entrepreneur which were discussed earlier.
My PECS
Things to do to align with PECs
My PECs My Simple Definition
of a successful entrepreneur.
1. creative
2. organized
3. competent
4. observant
Name:____________________________________
Activity 3.My PECs that need to be further improved
Directions: At the junction in the street are arrows where positive and negative characteristics and traits are
written. Pick out the positive PECs that are already strong in you, and write them down on the blank arrows
on the left side, “right way”. PECs written on the arrows at the right side are the weak characteristics that
need to be further improved, “road to improvement.”
Name:___________________________________
Activity 1: My techniques to strengthen PECs
Directions: From the given chart below, write at least six techniques that would allow you to strengthen
your own PECs. Write the PECs that you feel that you still need to focus on to strengthen these.
Name:__________________________________
Preparation of an Action Plan
Directions: Examine yourself as an entrepreneur / business person once again. Make a short list of PECs
that you need to strengthen. From this activity, prepare an action plan that requires further development.
You may opt to follow the suggested format below. You may improve or change it for so long as it suits
your own plan of action.
Specific Purpose Statement: (Your vision of your future) Ex. Developing self-confidence in retail
business.
Focus Current Goal Measures of Actions Time Reward/
Area Situation Success Required Frame Recognition
My I need to To exercise my Achieve Selling During Earns
PECs develop my own PECs 100% finished culminating expected
undefined during selling completion products activities - income -
characteristics and producing of derived from After Outstanding
need for my products/ development culminating learning performance
retail services -To of my own activities in the in selling and
business. such become PECs through any of chosen principles, promoting
as: proficient in selling and career. - theories, products and
my chosen production of Participate in processes services
skill. products, skills of any
Achieve proper competition chosen
manner sponsored by business /
when dealing the NGO and enterprise
with people. GO
Activity 2 Screening business ideas
Directions: After filling out the chart above, try to list down all the probable business opportunities which
you may wish to venture in. Remember to consider the ideas and suggestions discussed in Lesson 3. Use
the suggested matrix below to indicate your choice. Write your answers in your notebook
Name: __________________________________
__________________________________
__________________________________
__________________________________
Activity 3: Survey Questionnaire to Determine Potential Costumers
Direction: As a group, create/craft a survey questionnaire to determine a potential customer. This survey
form should include the profile of the potential customers, their needs, wants, lifestyles, culture and
tradition and etc. Questions should be focused on: customers view about the product and determining their
level of satisfaction on the services being offered.
Administer the survey questionnaire to generate data on your potential customers.
Below is a sample Survey Questionnaire where you can refer from. Feel free to revise, add and/or alter
items/questions being asked to make it fit to the target customers
Sample Survey Questionnaire
I – Personal Profile
a. Name (optional): b. Age: c. Sex:
d. Address: e. Monthly Income:
II – Product /Services Satisfaction:
1. How do I want the contact center services rendered?
2. How much would you prefer to pay for services?
3. What kind of innovation would you like to be integrated in these services?
4. What else do you want to be included in these types of services?
Name:____________________________________
Now that, you have all the information, are you ready to test your ability to generate your own business
idea? If your answer is yes, start studying the sample vicinity map of a community with a population of
two thousand people. A new housing project will be constructed adjacent to DaangHari St.close to Old
Molino St., its main road. This housing project targets the homeowners who are young couples with two
kids.
In this activity, you need to answer the questions that may lead to the generation of a probable business.
Your answers to these questions will serve as the bases in formulating your own business ideas.
1. Who do you think are your target consumers/markets?
2. Where is the most ideal location to situate your business?
3. Which products or services would appeal to your target consumers/markets?
4. Can you say that you have seized the most feasible business opportunity?
Name:_______________________________________
Direction: In the puzzle below, look for the 10 hidden computer devices and determine whether it belongs
to INPUT, OUTPUT or STORAGE DEVICE
Matching Type Direction: Match column A with Column B and write your answer on a separate sheet of
paper.
