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Understanding CUCM and SIP Traces

This document provides links to resources that help explain Cisco Unified Communications Manager (CUCM) call traces, SIP signaling, DTMF negotiation over SIP trunks, codec selection, and Cisco Unified Contact Center Express (UCCX). The links cover topics such as reading CUCM traces, understanding SIP call flows, SIP trunk behavior, show voice dsp command output, and dial plan codec selection between Cisco voice gateways, CUBE, SIP trunks, CUCM, phones, and Unity Connection. Videos are also included that explain UCCX.

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0% found this document useful (0 votes)
233 views2 pages

Understanding CUCM and SIP Traces

This document provides links to resources that help explain Cisco Unified Communications Manager (CUCM) call traces, SIP signaling, DTMF negotiation over SIP trunks, codec selection, and Cisco Unified Contact Center Express (UCCX). The links cover topics such as reading CUCM traces, understanding SIP call flows, SIP trunk behavior, show voice dsp command output, and dial plan codec selection between Cisco voice gateways, CUBE, SIP trunks, CUCM, phones, and Unity Connection. Videos are also included that explain UCCX.

Uploaded by

cciedestiny
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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https://www.ciscolive2015.com/connect/search.

ww#loadSearch-searchPhrase=im
%26presence&searchType=rlp&tc=0&sortBy=

How to read Traces


https://community.cisco.com/t5/collaboration-voice-and-video/how-i-read-cucm-
callmanager-service-traces-video-series/ta-p/3155242

This document helps understand CUCM traces end to end


https://supportforums.cisco.com/document/12724111/understanding-cucm-traces-end-end

Call Detail Records Administration Guide for Cisco Unified Communications Manager,
Release 11.0(1)
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/11_0_1/cdrdef/CUCM
_BK_RFDE0054_00_cucm-cdr-administration-guide-
1101/cisco_call_detail_records_codes.html#CUCM_RF_C6F19361_00

Convert IP address between 5 standard formats:


https://www.silisoftware.com/tools/ipconverter.php?convert_from=

https://www.tech-invite.com/fo-sip/tinv-fo-sip-service-99.html
https://community.cisco.com/t5/collaboration-voice-and-video/unified-
communications-call-flow-in-an-enterprise-network/ta-p/3142769
https://community.cisco.com/t5/collaboration-voice-and-video/h-323-basic-call-
signalling-slow-start/ta-p/3155090

This document attempts to break down each component of SIP messaging signalling to
aid in troubleshooting sip relates issues.
UNDERSTANDING SIP TRACES(Link)
https://supportforums.cisco.com/docs/DOC-27105

This document details CUCM and Cisco Voice gateway DTMF Negotiation over SIP
Trunks.
Understanding DTMF negotiation and troubleshooting on SIP Trunks(Link)
https://supportforums.cisco.com/docs/DOC-33944

TRACE LOOKUP PER SCENARIO / UNDERSTANDING WHAT TRACES TO TAKE


https://supportforums.cisco.com/document/126941/cucm-trace-lookup-different-
scenarios
https://community.cisco.com/t5/collaboration-voice-and-video/cucm-trace-lookup-for-
different-scenarios/ta-p/3150923

SIP Trunks behavior with Run on all Active CM nodes.


SIP TRUNKS and RUN on ALL ACTIVE CM NODES(Link)
https://supportforums.cisco.com/docs/DOC-39999

This document should be used in conjunction with the "Cisco PVDM2 and PVDM3 DSP
Credit/MIPS Allocation" It details the output of the show voice dsp group all
command
Understanding the output of "show voice dsp group all(Link)
https://supportforums.cisco.com/docs/DOC-29151

This document is to demonstrate how codec negotiation is done between calls


involving Cisco voice gateways, CUBE, SIP Trunks, CUCM, IP Phones and Cisco Unity
connection
Dial-peer Codec Selection, CUCM Region Settings And Transcoders(Link)
https://supportforums.cisco.com/docs/DOC-26098

########################################################################3

UCCX

https://m.youtube.com/watch?v=rVucuobUwko

https://www.youtube.com/watch?v=mYvnCq_3yvo

https://www.youtube.com/watch?v=b588HWfXaWQ

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