luce zero

type: FST5

I-E

INSTALLATION AND MAINTENANCE MANUAL

Translation of the original instructions

MAN4300005 rel. 01 dated 24.05.2016

__________________________________________
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preliminary before using the machine, carefully read this information that helps you
safety behave properly and guarantee a safe use;
information the following pages use the symbols listed here below, whose meaning is
of attention:

GENERAL;
if the text is highlit by this symbol, it is recommended to pay special
attention to the performance of the procedures described; if not carefully
performed on safe conditions, they can be source of general danger;

HIGH VOLTAGE;
if not properly performed, the actions marked by this symbol may expose
to accidental contacts with electric voltage;

DANGEROUS TEMPERATURE;
if not properly performed, the actions marked by this symbol may expose
to accidental contacts with high-temperature parts;

MOVING MEMBERS;
if not properly carried out, the actions marked by this symbol may expose
to accidental contacts with moving members;

the same symbols are placed inside the vending machine to indicate the
parts on which to act with the utmost caution;

SERVICE KEY IN USE;

the symbol recommends the utmost attention during the actions
described; the use of the service key intended to activate all machine
functions when the door is open is only reserved to the technical operators
who know the operation of the vending machine, who are aware of
potential risks and who make sure they are operating on totally safe
conditions;
the use of the service key shall be strictly limited to the time necessary to
perform the actions requiring the use thereof; users shall be informed of
the prohibition on using and approaching the vending machine;

WEIGHT:
the symbol reminds the user to consider the machine weight carefully for
handling and placing it definitively.

WATER SUPPLY;
it marks the parts duly requiring caution in case of leakage, if connected
with the hydraulic network;

SUPPORT SURFACE;
it reminds the user to install the machine on a support surface, the max.
inclination of which is 2°;

MAN4300005 rel. 01 dated 24.05.2016 page n° 02 of 63

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safety rules for using the vending machine

*** pay special attention to the chapters and notes high lit by the symbols of
alert; strictly observe the rules concerning, in particular, the operators’
and users’ safety;

*** the vending machine may be used by children who are at least 8 years old
and by people having reduced physical, sensory or mental capacities or not
having all necessary experience and knowledge, provided that they are
under supervision or after they have received all necessary instructions for
using the machine on safe conditions and for understanding the dangers
related thereto; children must be supervised and prevented from playing
with the vending machine;
cleaning and servicing shall not be carried out by children;

*** if you should find out a water leak or the presence of smoke, immediately
detach the vending machine from the electric and hydraulic network, never
try to restore its operation and apply to skilled technicians;

*** the machine shall be installed according to national rules; pay special
attention to the rules about the machines directly connected with the
hydraulic network;

*** room (during storage and operation):

temperature: 5 °C ÷ 35 °C
relative humidity: max 80 %

*** the inclination of the vending machine support surface shall not exceed 2°;

*** if the hydraulic connection tube is not supplied with the machine or in case
of replacement, the connection must be carried out only with:

- new tube;
- of type-approved material for food use;
- compliant with “IEC 61770 Electric appliances connected to the
water mains”;
- it can support the working pressure;

*** the user is not allowed to access the maintaining and servicing area that
shall be properly signalled;

*** never remove protections, never override safety devices and never
modify the machine or its components;

*** tools necessary to act with this vending machine:

- a pair of scissors for electricians, a Phillips PH2 cross screwdriver for 4/6
mm self-threading screws, a set of wrenches up to 13 mm, a set of
Allen wrenches from 2 to 8 mm;
- it may be of use to procure some expendables, such as disposable
paper, single-use gloves, clean cloths, cups and a bucket for the
collection of waste water;

*** never wash the machine by using water jets;

*** for cleaning at regular intervals refer to chapter 12;

MAN4300005 rel. 01 dated 24.05.2016 page n° 03 of 63

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the symbol means that it is forbidden to dispose of

the equipment as urban waste and compulsory to
provide for separate collection in order to prevent
any potential effect on the environment and human
health; strictly follow the provisions of the
European Parliament’s 2012/19/EU Directive;

MAN4300005 rel. 01 dated 24.05.2016 page n° 04 of 63

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residual risks a residual risk is understood as a potential danger

that can not be eliminated and it persists despite all
precautions in use since it is related to the intrinsic
features of the product and it also includes non-
identifiable risks;
the actions and behaviours listed here below are
intended to reduce residual risks and you shall
always adopt them when interacting with the
machine;

wear clothes that can properly avoid any accident

(never wear rings, chains, clothes with laces or
excessively long sleeves, …);

carefully evaluate the treatment of residues from

installation (wood, plastics, …) and utilisation
(product powder, bags, …);

never repair or carry out any technical action if you

have not been properly trained;

signal that a technical action is in progress on the

machine (barriers against approach, signs, …),
carry it out quickly without leaving the station;

install the machine in a sheltered, illuminated,

ventilated and noiseless environment; keep it clean
and never place tools or any other object on it;
never install it outdoors or, anyway, never expose
it to atmospheric agents;

make sure it can be neither reached by water

sprays or vapours nor hit by objects that might
damage it;

carefully consider the machine weight and stability

during the installation and in the final working
position;

supply the machine within voltage, temperature,

pressure and hydraulic limits, … as it is detailed on
the following pages and provide for an effective
earthing;

even if detached from supply, the machine may

contain hot pressurised water at a high
temperature;

never detach hydraulic and electric supplies when

they are active;

MAN4300005 rel. 01 dated 24.05.2016 page n° 05 of 63

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general guarantee these conditions regulate Rheavendors Industries S.p.A.’s
conditions obligations with reference to guarantee and repair; any other term
or condition, either verbal or written, is not applicable, including
those in the purchaser’s purchase orders, if not explicitly accepted
and signed by Rheavendors Industries S.p.A.; if the guarantee
terms here below should be held not to be valid and/or lawful in
the Country where the product is sold, they will not be effective
whereas all the other clauses will remain valid and applicable;

1st the mechanical and electronic components of the machine are

guaranteed for twelve months, starting from the sales date certified
by the fiscal receipt;

2nd the guarantee shall be understood as the free replacement or

repair of any part of the machine that – at the manufacturer’s
unquestionable discretion – should prove to be originally
defective due to manufacturing defects; the cost of sending the
manufacturer machines, defective pieces and spare parts will be
totally charged to the user’s account; the manufacturer reserves
the right to use new or reconditioned components for repair; if
replaced, original components will be guaranteed for 12 months;
the parts replaced under guarantee will become the property of
RhevVendors Services S.p.A. (request for “Form PO 19.01/2b”
Materials under guarantee – Authorisation to return);

3rd in case of irreparable failure or if a failure of the same origin is

repeated, the manufacturer may – at its unquestionable discretion
– replace the machine with another one, the model of which is
either the same or an equivalent one; the guarantee of the new
machine will be extended up to the original term of guarantee of
the replaced machine;

4th all the parts that should prove to be defective due to negligence or
carelessness (non-observance of the instructions for the operation
of the machine), incorrect installation or maintenance by
unauthorised personnel, transport damage or any circumstance –
anyway – not due to the manufacturing defects of the machine are
not covered by guarantee; the installation and connection with
supply plants as well as the maintenance operations mentioned by
the installation manual are also excluded from any performance
under guarantee; the guarantee will not cover payment systems
either; whether installed on the machine or supplied as an
accessory, they are subject to their manufacturer’s guarantee
whereas Rheavendors Industries S.p.A. will just act as a broker;
all changes made to the machine and not agreed with the
manufacturer in writing will involve the immediate termination of
the guarantee period and anyway fall under the Customer’s total
responsibility;

5th the guarantee is excluded in all cases of improper use of the

machine;

6th Rheavendors Industries S.p.A. will disclaim all responsibility for any
damage that may be directly or indirectly caused to people,
animals or things as a result of:
improper use of the vending machine; incorrect installation;
improper energy or water supply; serious maintenance deficiency;
actions or changes not explicitly authorised; use of non original
spare parts;

in case of failure, Rheavendors Industries S.p.A. is obliged neither

to compensate any economic damage due a forced stop of the
machine nor to extend the guarantee period;

7th if the machine should be transferred to a centre designated by the

manufacturer for overhaul or repair, the relative transportation
risks and costs will be charged to the user’s account. The freight
charges of machines, defective pieces and spare parts are always
understood as charged to the user’s account;

MAN4300005 rel. 01 dated 24.05.2016 page n° 06 of 63

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declaration of Rheavendors Industries S.p.A. declares that this drink vending
conformity machine has been designed and manufactured in compliance with
the following directives and safety standards:

Directives: (*) if without modem

2006/42/EC; 97/23/EC;
2011/65/EC (RoHS); 2012/19/EU (RAEE); (**) if complete with a modem
2004/108/EC; (*)
R&TTE 1999/5/EC (**)

Regulations:
1907/2006/EC (REACH); 1935/2004/EC;

Standards:
SAFETY:
EN 60335-1: 2012 + A11: 2014;
EN 60335-2-75: 2004 + A1: 2005 + A11: 2006 + A2: 2008 +
A12: 2010;

EMC:
EN 55014-1: 2006 + A1: 2009 + A2:2011;
EN 55014-2: 1997 + A1: 2001 + A2: 2008;
EN 61000-3-2: 2014;
EN 61000-3-3: 2013;
EN 301 489-1 V1.9.2 and EN 301 489-7 V1.3.1 (**)

EMF:
EN 62233: 2008;
EN 62479: 2010 (**)

RADIO:
EN 301 511 V9.0.2 (**)

manufacturer
Rhea Vendors Group S.p.A.
Via Valleggio, 2/bis – 22100 Como – (CO) - Italia

factory
Rheavendors Industries S.p.A.
Via Trieste, 49 - 21042 Caronno Pertusella – (VA) - Italy
Via Milano, 257 - 20021 Baranzate (MI) - Italy

CEO & Legal Representative

(C. D. Majer )

marking conformity

ISO 9001 certification

MAN4300005 rel. 01 dated 24.05.2016 page n° 07 of 63

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this manual is intended to describe the luce zero vending machine in its versions: basic, .premium and .touch; by using
the same basic components, the machines differ from each other in components and in the features specified later on;
the descriptions supplied by this document are shared by all versions, if not otherwise specified by the text.

luce zero luce zero

luce zero .0 luce zero .1 luce zero .2
.premium .touch

keyboard 16 24 24 24 48+

touch screen n.a. n.a. n.a. n.a. 24"

display n.a. n.a. n.a. 15" n.a.

2+7 (7B) 2+7 (7B)

product canisters 1+6 1+8 2+7
2+8 (6B2S) 2+8 (6B2S)

mixing bowls 3 3 5 5 5

cup dispenser 1 1 1-2 1-2 1-2

stirrers dispenser 600 600 600 600 600

heating boiler 1 1/2 2 2 2

70(5c)/73(5c)/ 70(5c)/73(5c)/
cups capacity 70/73/80/90 70/73/80/90 70/73/80/90
80(4c) 80(4c)
3,4+ 0,8 3,4+ 0,8
boiler capacity (lt.) 0,4 (1500 w) 3,4+ 0,4 (1500 w) 3,4+ 0,4 (1500 w)
(1600/1800 w) (1600/1800 w)
plumbed/ plumbed/ plumbed/ plumbed/ plumbed/
water supply
unplumbed unplumbed unplumbed unplumbed unplumbed

no. consuption day 80 100 150 200 200

lids dispenser ✓ ✓

Variflex brewer ✓ ✓ ✓ ✓ ✓

Varitherm heating opt. opt. ✓ ✓ ✓

Varigrind grinder opt. opt. opt. opt. opt.

MAN4300005 rel. 01 dated 24.05.2016 page n° 08 of 63

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table of contents

01. Legend page 10

02. introduction page 10

03. technical data page 11

04. configurations page 14

05. presentation page 16

06. preliminary actions page 31

07. connections page 32

08. first power on page 33

09. programming page 35

10. parameters page 42

11. solution of problems page 44

12. maintenance page 50

13. how to do to… page 53

14. cups specifications page 57

15. electronic features .touch page 59

16. monitor 15” technical data page 61

17. hydraulic diagram page 62

in the listed chapters, the manual describes a

luce zero

vending machine in its hardware and software components for a

complete and fully-aware use of all machine functions; due to the
large variety of available options and the constant technical update
of our vending machines, some special device or function might be
indicated and described not in the manner you expect; in this case,
do not hesitate to contact us;

telephone: 0039 02 966 551

fax: 0039 02 96 55 086
e mail: [email protected]

ATTENTION: this label applied next to the serial number label

inside the vending machine points out that the instructions
supplied by this manual must be carefully read before the
installation and operation of the vending machine;

please, print this manual only if necessary; environmental

protection is our common interest;

01 24.05.2016 general update;

00 09.03.2016 first issue; A4

rel. date description

this document is made available electronically on site www.rheavendors.com

MAN4300005 rel. 01 dated 24.05.2016 page n° 09 of 63

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01. some general instructions that may be of use for reference to this
legend manual;

01.01. abbreviations and

pictograms
I= dispensing cycle of drinks based on instant products;
E= dispensing cycle of drinks based on instant products and coffee
beans;
EE = as above, but with two coffee beans canisters;

BG = banc de glace (unité frigorifique);

FP = dispensing cycle of cold drinks based on instant products (cooling
unit); see the concerned
BB = dispensing cycle of cold drinks based on syrups (bag syrups in box manuals
and cooling unit);
FBT = fresh brew tea;
 = mixer for mixing the instant product with water;
VSF = worm screw pitch in the product canister (9 mm/18 mm);

§ = product stirrer of instant canisters;

= espresso coffee brewer;

= maximum operating pressure of the boiler;

= water supply pressure range of the vending machine;

02.
introduction

02.01. copyright © Rheavendors Industries S.p.A.; all rights reserved;

information this document contains some confidential information of
Rheavendors Industries S.p.A.’s exclusive property; the content of
this document can be neither disclosed in favour of third parties,
nor copied or reproduced in any form whatsoever, either fully or
partially, without Rheavendors Industries S.p.A.’s prior
authorisation in writing; the utilisation, reproduction or disclosure
of the technical information in this document can be protected by
Rheavendors Industries S.p.A. according to the Law;

this manual is intended for the owner of the vending machine; it is

an integral part of the machine and it shall be kept with it;

the information supplied by this manual are intended to achieve

the best performances of the vending machine within the scope of
application established by the Manufacturer; Rheavendors
Industries S.p.A. reserves the right to improve future production
without serving any prior notice and without assuming any
obligation to update the products on the market; the manufacturer
will disclaim all responsibility for any inaccuracy due to misprints;

02.02. contacts Rheavendors Services S.p.A. is at disposal for any kind of

support and information on this vending machine;

telephone: 0039 02 966 551

fax: 0039 02 96 55 086
e mail: [email protected]

for any reference about our partners all over the world
please visit site : www.rheavendors.com

02.03. serial number to be able to identify the vending machine rapidly and univocally as
labels well as to get the best support, please specify the data of the serial
number label;
code : D12345A67890
(example)
s/n: 1234 56 7890

silvery serial number labels are applied inside and outside the case
of the machine;

MAN4300005 rel. 01 dated 24.05.2016 page n° 10 of 63

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03.
technical data

03.01. dimensions height: 1.830 mm

width: 640 mm
depth: 700 mm
depth with open door: 1.250 mm

03.02. mass instant machine: 108-145 kg

espresso machine: 120-165 kg

03.03. supply
water - connection by means of a solenoid valve with 3/8“ gas male face: from 0.1 MPa to 0.8 MPa

energy - 230 V ac, 50/60 Hz; single-phase and ground; in I: 1.700 W

cable of the following type: HO 5VV-F 3 G 1.5 E; in E: 3.100 W

values and indications for standard machine

anyway refer to serial number label data see 02.03.

03.04. sound pressure A-weighted sound pressure level; less than 70 dB(A)

03.05. keyboard capacitive keyboard with backlit;

luce zero: 16 selections
luce zero .1, luce zero .2: 24 selections
luce zero .premium, luce zero .touch: 48+ selections

03.06. display luce zero, luce zero .1, luce zero .2: __________ display 4,3” resolution 320 x 240;
.premium: ___________________ display 4,3” + display 15” HD resolution 1024x768;
03.07. monitor .touch: _________________________________ display 24” HD resolution 1050x1680;

03.08. dispensing cpt. closed; protected by a liftable transparent bulkhead;

03.09. safety
water in the instant machine, overflow sensor;
in the espresso machine, overflow sensor and pressure relief valve;
in all machines, water inlet solenoid valve with anti-flood sensor;

energy a door switch;

two 6.3x32 mm fuses; (power supply 230 V ac); 12 A delayed
radio interference suppressor;

heat manually resettable sensors; 88 °C

software time limits for water dispensing cycles;

03.10. grinder motor in the espresso machine: 230 V dc

03.11. millstones in the espresso machine: conical 400 r.p.m.

03.12. coffee brewer variable-volume brewing chamber, two diameters alternatively Ø 36 mm; 5 ÷ 9 gr.
between them containing, according to the grinding degree: Ø 45 mm; 8 ÷ 15 gr.
motor: 24 V dc; 30 W

03.13. air break in the espresso machine, air break with overflow and level switch;

03.14. pump instant circuit: maximum five, immersion, rotary: 24 V dc

espresso circuit: vibration; 230 V ac

03.15. product motors max. ten in the instant version, max. eight in the espresso version, 32/85 r.p.m. 24 V dc
according to the machine configuration;

03.16. mixing bowls max. five in the instant version, max. four in the espresso version,
according to the machine configuration;

03.17. mixer motors max. five in the instant version, max. four in the espresso version, 15.000 r.p.m. 24 V dc
according to the machine configuration;

MAN4300005 rel. 01 dated 24.05.2016 page n° 11 of 63

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03.18. boiler instant machine: open-top boiler: 3,4 litres, 1.600 W

espresso machine: double boiler

- pressurised for espresso: 0,4 litres,1.500 W, max1,0MPa
- open-top for instant: 3,4 litres,1.600 W;

03.19. product canisters max. ten, according to the machine configuration; dispensing worm
screws 9 mm or 18 mm in pitch; with mixer gear and stirrer, if
arranged by the configuration;

- coffee beans canister (or hopper) capacity: simple 5.000 g

double 3.000 g

- instant canister capacity: sucre 4.500 g

milk 1.350 g
chocolate 3.500 g
instant coffee 1.200 g
tea 4.400 g

03.20. cup dispenser one cup-release turret; five translucid columns: Ø 70 mm n° 700
Ø 73 mm n° 670

two cup-release turrets; four translucid columns, each: Ø 70 mm n° 450

Ø 73 mm n° 430
Ø 80 mm n° 400

03.21. stirrers dispenser electromagnetic release; with vertical tank and weight bar; n° 600
longueur: 89 mm
réglable sur 104, 115 mm

products, cups and stirrers shall comply with what specified in

terms of quantity, dimensions and quality; use only products
specifically conceived for automatic vending machines;

03.22. covers tank vertical covers tank with anti-dust closure;

luce zero .premium, luce zero .touch capacity n° 300;

03.23. covers dimensions suitable for the diameter of the cup released by the
master machine; theoretically : Ø 80 mm;

the external diameter must be between:

82 mm ÷ 86 mm

attention

the covers must:

- have the profile as in the pictures to the side (parallel edges);

no profiles or other shapes allowed such, for example, as
below;

X
- be produced for cups with 80 mm nominal diameter;

- have been tested beforehand with cups;

- be loaded into the turret with the concave side facing upwards;

03.24. miscellaneous - internal service socket: 230 V ac;

maximum load: 100 W;
- machine parameters programmable by means of a flash key or
selection keyboard; payment system compartment; protocols:
serial, parallel, executive, MDB;

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03.25. notes the water and energy supply tolerances that can ensure a good and
proper operation of the luce zero machine are:

water:

- total hardness: from 10 °F to 25 °F (*)

- recommended conductivity: 400 μS @ 20 °C

(*) if harder, please use anti-limestone filters;

energy:

- nominal voltage: + 10 % / - 15 %

room (during storage and operation):

- temperature: 5 °C ÷ 35 °C
- relative humidity: max 80 %

electric consumption (stand-by and vending phase):

- power: luce zero .0 _________________________ espresso from 38 Wh/h to 380 Wh

instant from 83 Wh/h to 410 Wh

- power: luce zero .2 _________________________ espresso from 172 Wh/h to 630 Wh

instant from 107 Wh/h to 470 Wh
- power: luce zero .premium

- power: luce zero .touch

the complete data according to the EVA-EMP Energy Measurement

Protocol, are made available upon request (see 02.02.);

the power supply cable supplied with the vending machine

shall not be altered under any circumstance; in case of loss
or damage, only the personnel authorised and qualified may
replace it with an original component only;

make sure that the electric installation can deliver the power
suitable for the machine (see 03.03.); a good ground connection is
not only a legal obligation for the protection of users and
operators, but it can also provide for correct power supply;

MAN4300005 rel. 01 dated 24.05.2016 page n° 13 of 63

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04. Configurations

04.01. formalisms luce zero configurations are numerous; they are coded by means
of some categories exemplified here below in the abbreviation of
the machine:

a. instant - instant products only: luce zero I

b. instant and espresso - instant products and coffee beans: luce zero E
c. instant and 2 espresso - instant products and two different coffee beans: luce zero EE
d. product canisters - instant products and coffee beans: luce zero E7
e. cold drinks - hot and cold drinks (option cooling unit): luce zero E7 FP

f. numbering - product canisters, mixing bowls and mixers are numbered in

progression, from the left to the right, as it is shown later on;
this numbering is used in the chapter on how to programme (see
09.) drinks;

04.02. exemples de
configuration

Instant - D.A. luce zero I 7 espresso version - D.A. luce zero E 7

3400
gram.
---0 1350 3500 1200 4500 1200 4400 4500 4400 1000 1350 3500 1200
gram. gram. gram. gram. gram. gram. gram. gram. gram. gram. gram. gram. gram.

1 2 3 4 5 6 7 1 2 3 4 5 6
COFFEE BEANS

BARLEY /DECA.
CHOCOLATE

CHOCOLATE
GINSENG
COFEE 1

COFFE 2
BARLEY

SUGAR

SUGAR
MILK

MILK
TEA

TEA

VSF 9 VSF 9 VSF 18 VSF 9 VSF 9 VSF 9 VSF 18 VSF 9 VSF 9 VSF 18 VSF 18 VSF 18 VSF 18

water 1 water 2 water 3 water 4 water 1 water 2 water 3

mixer 1 mixer 2 mixer 3 mixer 4 mixer 1 mixer 2 mixer 3

C OFFEE 1 C OFFEE 2 INSTANT PRODUC TS ESPRESSO INSTANT C OFFEE INSTANT PRODUC TS

short coffee short coffee short

short coffee short coffee milk with capp-ciocc short coffee capp-ciocc strong
without without milk espresso chocolate
with sugar with sugar coffee with sugar with sugar with sugar chocolate
sugar sugar with sugar

long coffee long coffee long

long coffee long coffee mocaccino long coffee mocaccino
without without capp-ciocc chocolate espresso capp-ciocc milk
with sugar with sugar with sugar with sugar with sugar
sugar sugar with sugar

white coffee white coffee cappuccino cappuccino

white coffee white coffee white coffee white coffee
without without ginseng barley al cacao al cacao tea strong tea
with sugar with sugar with sugar with sugar
sugar sugar with sugar with sugar

cappuccino cappuccino latte latte

cappuccino cappuccino cappuccino cappuccino
without without tea strong tea macchiato macchiato barley cup only
with sugar with sugar with sugar with sugar
sugar sugar with sugar with sugar

MAN4300005 rel. 01 dated 24.05.2016 page n° 14 of 63

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espresso version - D.A. luce zero EE7

3000 3000
gramms gramms
4500 3500 1350 1200 4400
gram. gram. gram. gram. gram.

COFFEE BEANS 0

COFFEE BEANS 1
2 3 4 5 6

CHOCOLATE

BARLEY
SUGAR

MILK

TEA
VSF 9 VSF 18 VSF 9 VSF 9 VSF 18

water 3 water 4 water 5

mixer 3 mixer 4 mixer 5

C OFFEE 1 C OFFEE 2 INSTANT PRODUC TS

short coffee short coffee

short coffee short coffee milk with
without without milk
with sugar with sugar coffee
sugar sugar

long coffee long coffee

long coffee long coffee
without without capp-ciocc chocolate
with sugar with sugar
sugar sugar

white coffee white coffee

white coffee white coffee
without without ginseng barley
with sugar with sugar
sugar sugar

cappuccino cappuccino
cappuccino cappuccino
without without tea strong tea
with sugar with sugar
sugar sugar

the configurations above are just some of possible luce zero

configurations, considering the vending machine releases and
programmability; the principles of operation and information are
anyway universal and applicable to all machines of the luce zero
range;

04.03. accessoires to complete and supplement the vending machines of the luce
zero, range, Rheavendors Industries S.p.A. has got a series of
accessories manufactured for these machines, such as autonomous
water supply kit, anti-limestone filters, connection with machines
for dispensing packed products, module for dispensing covers,
cooling unit, peristaltic pump unit for dispensing syrup and water,
side …;

Rheavendors Services S.p.A. is at disposal for any kind of support

and information on special configurations (see 02.02.);

MAN4300005 rel. 01 dated 24.05.2016 page n° 15 of 63

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 luce zero by
05.
presentation

05.08.
monitor

05.04.
display
05.02.
selection keyboard 05.05.
sugar regulation

05.14.
door lock 05.12.
message plates
05.13.
dispensing compartment

05.09.
touch screen and
selection keyboard

05.09.
sugar regulation
05.11.
05.10. coin acceptance/return
person sensor photocell
05.31.
cup dispenser

05.11.
coin acceptance/return

MAN4300005 rel. 01 dated 24.05.2016 page n° 16 of 63

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05.18.
door switch
05.31.
cup columns
05.19.
instant product canisters
05.19. 05.52.g.
coffee beans canisters switch on/off GPU
05.21.
product slides 05.38.
service keyboard
05.39.
grinder 05.31.
05.22. cup dispenser
mixing bowls
05.32.
05.40. cup dispensing buttons
coffee brewer 05.34.
cups station
05.25.
lighting led
dispenser nozzle arm
cups station handle
05.27.
ring for grounds bag
05.33.
05.26. cups station
water outlet hose
05.35.
cup sensor

05.26.
waste water bucket 05.37.
carter

05.16. 05.20.
fuses profile for canisters
05.17. 05.52.b.
main socket profile for canisters
05.52.c.
switching power supply 05.47.
environment aspirator
05.52.h.
mother board and touch
screen power supply 05.52.g.
mother board

05.52.d.
coffee brewer 05.46.
expansion board powder aspirator

05.23.
product motor
05.39.d. 05.48.
grinder boiler
05.49.
water outlet
05.24.
mixer motor 05.30.
water outlet hose

MAN4300005 rel. 01 dated 24.05.2016 page n° 17 of 63

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05.52.a power board w/

05.52.c. switching power switching power supply
supply
05.52.d. power board

05.52.e. coffee brewer

expansion board

05.45.
air break 05.23.
product motor

05.39.
grinder

05.22.
mixing bowls

05.40.
coffee brewer

05.25.
dispenser
nozzle arm

05.46.
powder aspirator

05.23.
product motor

05.48.
boiler

05.49.
water outlet

MAN4300005 rel. 01 dated 24.05.2016 page n° 18 of 63

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05.01. general the luce zero vending machine is a machine explicitly designed for
information being easily used by all users since no specific competence is
06
required in preparing drinks; to dispense, just enter any credit and
press a selection key shortly;

the function consists in dispensing drinks by mixing food products

and water at a proper temperature; the correct operation of the 04
vending machine occurs in closed rooms in normal environmental 03
conditions and at a room temperature between 5° and 35°C, the
relative humidity below 80%;
05
use only specific products and ingredients for vending
02
machines;

07 11
05.02. selection keyboard after having closed the door, press the buttons to dispense; keys 14 12
will assume various functions in the programming mode (see 09.)
and enable the user to modify the machine parameters; keys are
numbered progressively from the top and from the left: 1, 2, …;
13

05.03. selection key product labels are arranged inside the door panel, behind the
labels carter; insert the labels into the pockets by observing the machine
11
configuration (see 13.14.);

06
05.04. display the display messages inform users and operators about the
operation state of the vending machine;

05.05. sugar keyboard two keys, just beneath the display, enable the user to adjust the
sugar quantity displayed by a led bar;

05.06. panels door two back-lit customisable panels complete the door; upper and
lighting “basic” lower door parts are lit up by an electroluminiscent panel supplied
by low voltage; an electric connector inside the door and on the
right can supply the necessary voltage; 08

05.07. logo the "small round" logo is lighted in blue on vending machines with
«small round» induction heating system and in white on machines with
conventional water heater and / or boiler; during the dispensing of
the beverage's logo flashes;

05.08. monitor .premium 15" TFT monitor for general advertising active-matrix color display
with LED backlight display, display resolution: 1024 x 768 (width x
height);

05.09. touchscreen the central touch screen combines all the features which serve to
.touch communicate with users; the selections and programming
keyboards and all multimedia messages and information are
gathered in this component;
09

05.10. person sensor it detects the presence of a person near the machine to adapt the 02
11
photocell messages displayed in the touch screen;

10
05.11. coin slot - coin they enable the machine to accept and/or return the coins inserted 14 12
reject button – for the credit necessary for the dispensing cycle (payment system
coin return not supplied);
compartment
13
05.12. message plates information messages protected by a transparent cover can be
inserted for users;
11
05.13. dispensing the internal space, protected by a liftable transparent bulkhead, is
compartment lit up during the dispensing cycle; 06

05.14. door lock the door is closed by means of a lock; the key is mapped and
numbered for identification;

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05.15. electric connection a three-terminal socket is arranged at the back of the cabinet for
the connection of the mains cable;

15

05.16. fuses installed on the mains power supply to protect the machine (see
03.09.); fuses must be necessarily replaced by specialised technical
personnel only;

05.17. main socket service 230V ac; 100W max;

18 16
05.18. door switch to power off the machine when the door is open;
17
attention
some parts remain anyway network-connected

use the service key to supply the vending machine if it is necessary

to activate the machine when the door is open; the key is hung up
in the proximity of the switch and its use is reserved to the
properly trained technical personnel only;

05.19. product canisters instant product canisters dispense their content in the underlying
mixing bowls; an internal worm screw driven by the product motor 20
will push the instant product to the product slide; they can be
equipped with a wheel and a stirrer for constant dispensing; the
coffee bean canister (hopper) has a closing blade for insertion 19
before lifting it; to protect the products, canisters are closed by a
cover;

05.20. profile for it can be used to hook the product containers during the cleaning
canisters of the machine; 21

05.21. product slides to avoid any product leakage, the end part of product slides can be
lifted horizontally and the white ring nut rotated to open (to the
left) or to close (to the right) the product canister outlet;

05.22. mixing bowls the mixing bowls of the mixers will accommodate the instant
products you have poured to mix them with water; the fan of mixer 22
motors will act at the bottom and the drink outflow to the
dispenser occurs by means of a silicone tube; mixing bowls and
outlet tubes can be washed with lukewarm running water;

23
05.23. product motors these motors are intended to rotate the worm screws inside instant
product canisters to pour the product quantity necessary for
selection in the mixing bowls;

05.24. mixer motors the mixer motors help to mix instant products with water by means
of the rotation of the fan mounted on their axis; the rotation speed
can be adjusted (see 09.) to the features of the various products;
24

05.25. dispenser nozzle the arm places the nozzles above the cup during the dispensing 25
arm cycle and draws them back at the end of the cycle;

05.26. waste water the bucket collects any residual drop from the dispenser and, if
bucket necessary, the waste water in excess from the boiler and air break;
27

05.27. bag grounds a metal ring keeps the grounds bag in place;

26

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05.28. floater a floater acts on a microswitch to signal that the waste water
bucket filling level is too high;
30
05.29. filter seat the filter cartridge intended to demineralise inlet water is placed in
the head and secured at the back of the machine; replace the
cartridge regularly in compliance with the manufacturer’s
instructions; the filter is placed on the left of the machine in some
versions;

05.30. water inlet the water inlet solenoid valve has got an anti-flood safety device 29
solenoid valve intended to stop the water inlet in case of failures; 28

05.31. cup dispenser a turret consisting of five columns or two turrets consisting of four
columns according to the machine configuration contains paper or
plastic cups, the diameter ranging from 70 mm to 80 mm; the
turret on the left 1 contains the cups classified as “cup. 1” in the
programming mode whereas the one on the right 2 contains
the cups classified as “cup 2”;

31 31 31
1 2

36
38 38
32 32
32

36
34
34

37 37

35 33 33
35

05.32. cup dispensing press it shortly to dispense a cup;

button

05.33. cups station the cups station accommodates the cup during the dispensing cycle
of the drink; a funnel and a tray collect the drops in excess, if any,
and convey them into the waste water bucket;

05.34. cups station led a led illuminates the cups station during the dispensing cycle and
warns with its flashes the progress of the selection;

05.35. cup sensor if any, it detects the cup presence by determining the behaviour of
the machine (see 09.);

05.36. stirrers dispenser placed between the cup turrets, it dispenses the stirrers in the tank
column by means of an electromagnet; to facilitate the load cycle,
rotate the cup turret on the right by pressing the orange block; the
tank can be adjusted to the stirrer length by means of three
screws;

05.37. carter the carter protects the CPU, the payment system (not supplied)
and the coin box; it is kept in place by a magnet;

05.38. service keyboard the service keyboard is placed on the carter inside the door; its
keys can be used to program the machine;

MAN4300005 rel. 01 dated 24.05.2016 page n° 21 of 63

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05.39. grinder it grinds the coffee beans in the canister to pour it in the coffee
brewer chamber; the grinding degree can be manually adjusted by 39
means of the wheel you can access after removing the coffee
canister whereas the ground quantity is determined by a software
parameter (see 09. “grinder time”) that establishes the grinder
work time;

39 41
05.40. coffee brewer after receiving the coffee dose from the grinder and compressing it,
percolation occurs in the coffee brewer with the water from the
pump;
the used dose is conveyed to the grounded bag;
the structure of the brewer is kept at the correct temperature by a 42
hot air heating system programmable via software (see 09.
“temperature”); 43

05.41. brewer presence the coffee brewer presence is controlled by a micro-switch that can
switch inhibit the selections including coffee beans, if it is not present; 40

a safety cover is intended not only to protect the operator against

05.42. coffee brewer moving parts, but also to keep the coffee brewer at the correct
heater temperature through an air heater preserving the drink quality
even after a long vending machine pause;

43
the variable coffee brewer motor is intended to regulate the
05.43. coffee brewer chamber closing and compressing phases in order to compress
motor ground coffee for its percolation; its action is controlled by an
encoder that informs the CPU on the brewer position;
42

05.44. volumetric counter for the espresso version only, it supplies the CPU with the water
quantity flowing through the coffee brewer to determine its
volume;
the water quantity of instant selections is established by the time 44
set in the “water N” parameter only ;

05.45. air break in E machines, it accumulates water for conveyance to the pressure
boiler; the level is controlled by a floater and, if higher than
45
established, it will flow back to the safety device of the inlet
solenoid valve, thus preventing further water from flowing in;

05.46. powder aspirator an aspirator will eject suspended product residuals from the inside
of the vending machine; the aspirator is connected with a drawer
beneath the product slides to intercept the residual impalpable 47
powder coming from selections; it can be easily extracted by
pressing the side fins of the support; aspirated air is ejected
through the slots of the rear panel;

46
05.47. environment to aspirate the air from the internal environment of the machine to
aspirator avoid any condensate;

MAN4300005 rel. 01 dated 24.05.2016 page n° 22 of 63

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attention
these components may be very hot
even if the machine is off;

05.48. boiler boiler with all active elements (heating element, heat protections,
temperature sensor, pumps) secured to the cover;

05.49. boiler pumps pumps with turbines immersed in the boiler water; water is
conveyed in tubes feeding mixing bowls; the number of pumps
varies according to the machine configuration; a boiler with five
pumps is shown here by way of example (attention to polarisation;
see 03.14.);

clicson clicson

P2 P4
water outlets
temperature probe

level probes

P1 P3

water outlets

boiler with five pumps

pump name sw outlet

P1 water 1 mixing bowl 1
P2 water 2 mixing bowl 2 1 2 3 4
P3 water 3 mixing bowl 3
P4 water 4 mixing bowl 4

05.50. pressure boiler in E machines, a vibration pump with by-pass intended to direct
pump water to the three-way solenoid valve for espresso is installed in
addition to the boiler for instant selections;

05.51. pressure boiler in the E machine, pressure boiler complete with a temperature
probe and protection clicsons; the drain tap may be used to empty
the hydraulic circuit (see 09.);

drain tap
temperature probe

pressure relief valve

clicsons

clicsons

3-way solenoid valve

water inlet
to the brewer

MAN4300005 rel. 01 dated 24.05.2016 page n° 23 of 63

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05.52. electronics

05.52.a. power board

temperature probe
connector

display board connector

pressured boiler
heating element
RFID connector
DL5 - pressured boiler
heating element led DL3 - led 5 V CPU
IN 230 V ac MDB payment system
connector
executive payment
DL4 - led pompe system connector
DL2 - led 5 V dc
grinder motor 2A fuse
port USB
grinder motor connector
DL1 - led 24 V dc

the power board receiving the commands from the CPU is intended
to operate the machine devices; it is also intended to control
devices, such as motors, pumps, solenoid valves or heating
elements; a double USB connector is arranged for the logic
connection with the other boards; if the status led’s are blinking, it
means that it is working normally;

name color description

DL1 red +24V main
DL2 green +5 V main
DL3 red +5V microprocessor
DL4 green pump espresso
DL5 red boiler heating element

05.52.b. capacitive GPU

keyboard

CPU board
connector

Capacitive keyboard
connector

Sugar keyboard
connector

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05.52.c. switching power
supply unit

led DL2 +5V dc

OUT low voltage led DL1 +24V dc

fuse 5x20 6,35A ret.

IN 230 V ac

the switching power supply unit is intended to generate the voltage

necessary to operate the machine boards; it is protected against
overvoltage by a fuse;

05.52.d. power board

led DL4 +5V dc

OUT low voltage USB connectors

boiler heating led flash key connector

IN 230 V ac
led DL5 +24V dc
OUT boiler heating
element status led

IN low voltage

the power board receiving the commands from the CPU is intended
to operate the machine devices; it is also intended to control
devices, such as motors, pumps, solenoid valves or heating
elements; a double USB connector is arranged for the logic
connection with the other boards; if the status led’s are blinking, it
means that it is working normally;

05.52.e. coffee brewer

expansion board

IN low voltage

USB connectors OUT pressure boiler

led DL1 +5V dc IN 230 V ac

flash key connector 6.3-delay grinder fuse

status led
OUT grinder

led DL4 +24V dc

grinder relay

pump relay OUT pump

the coffee brewer expansion board is necessary only in E machines

since it is intended to control the devices that are typical of the
espresso machine: grinder, vibration pump, …; input and output
signals are exchanged with the other boards by means of a double
USB connector; if the status led’s are blinking, it means that it is
working normally;

MAN4300005 rel. 01 dated 24.05.2016 page n° 25 of 63

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 luce zero by
05.52.f. CPU

USB connectors
IN low voltage

flash key
connector
service keyboard

led DL1 +5V dc led DL2 +24V dc

display

MDB payment
Executive payment system
system

the CPU board placed inside the door and protected by the carter
governs the machine operation; the information exchange with the
other boards occurs by means of a double USB socket, including
the connectors for the service keyboard, the payment systems, the
display and the programming flash key;

05.52.g. monitor 15”

board .premium

power supply
data for for the monitor
the monitor
USB

+ 24 V dc

+ 5 V dc

05.52.h. USB connections a USB cable allows the loading of software and images via a USB
pen drive:

in the luce zero, this cable is connected to the CPU board (see
05.52.f.) and it is located inside the door;

in the luce zero .touch it is connected to the mother board (see

05.52.l.) and it is located in the inner wall of the cabinet;

in the luce zero Premium, an USB cable “b” is for the monitor
15” p.c.b. (see 05.52.g.); it’s located in the inner wall of the
cabinet;

MAN4300005 rel. 01 dated 24.05.2016 page n° 26 of 63

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 luce zero by
monitor and touch screen hardware

the power of this functional unit is completely independent from

the machine and does not switched off when the door is open
unless you press the switch installed on the protective carter inside
the door;

any modification, change or adaptation on the hardware that

supports the programs necessary for the touch screen functions
(mother board, touch screen, power supply, cables, ...), unless
expressly authorized, determines the immediate forfeiture of any
and every form of guarantee (see also page. 06);

05.52.i. mother board the mother board is housed on the back wall of the cabinet and it is
the seat of the programs that govern all aspects of the touch
screen (views of images and keyboard);

05.52.l. mother board it is the item which supplies operating voltages to the mother board
and touch and to the touch screen;;
screen power
supply

mother board and touch

screen power supply

mother board

05.52.m. touch screen these components are subsidiary to the functioning of the touch
support screen (monitor and touch screen functions);
components

touch screen backlight

inverter
VGA/LVDS inverter

touch screen controller

touch screen interface

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luce zero by
05.53. software
luce zero .0 .1 .2 residing software can be transferred and copied by means of a
flash key to be inserted into a connector of the machine boards
(see 05.52.) and the rheAction programme;
(power off the machine, insert the key into the flash socket of the
board in question, power on the machine by means of the service
key, power it off at the end of the transfer and remove the key);

these programmes are named:

05.53.a. in the CPU - master: it is the software determining the machine cycles, the
board links between the functions, the order of execution of operations;
this software can not be modified by the operator, but it can be
replaced in the CPU by means of a flash key written at works or
by means of rheAction ;

- configuration: it is the software installed in the CPU, determining

the times and the successions of dispensing drinks, the payment
system protocol, the display modes, …; variables may be
modified by the operator either manually aboard the machine or
by means of rheAction to adapt the machine behaviour to the
final users’ needs (product quantities and mixtures, warning
messages …) (see 09.);

05.53.b. in the power - power: to establish the functions of the devices of this board;
board

05.53.c. in the coffee - coffee brewer: it is the software installed in this board,
brewer determining the coffee brewer behaviour (cycles, timing, …);
expansion
board
please note that the flash key may include:

it can be transferred from the key to the CPU only and updating
master only occurs automatically at the power on of the machine; the display
shows “PROGRAMMING OK” at the end:

at the power on, the display shows:

configuration only choose “1” to update the machine with the key data; the display PROGRAMMING
shows “PROGRAMMING EAROM”; MASTER
choose “2” to transfer the data from the machine to the key; the
display shows “PROGRAMMING FLASH KEY”; 1 from key to VMC
the display shows “PROGRAMMING OK” at the end 2 from VMC to key

they can be transferred from the key to the CPU only and updating
PROGRAMMING
master and configuration occurs automatically at the power on of the machine; at the end,
OK
the display shows:

it can be transferred from the key to the board only; wait for the
power software status led’s to turn off after having blinked for some seconds;

it can be transferred from the key to the board only; wait for the
coffee brewer expansion status led’s to turn off after having blinked for some seconds;
software

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05.54. software
luce zero .premium
luce zero .touch a): using the USB key

the following software programmes, divided into five logic chapters

residing in the machine, can be transferred, copied, modified by
means of a USB key, to be inserted into a connector and the
rheAction programme;

- master GPU: is the software determining the TFT display

operation;

- data file: is the software installed in the CPU, determining the

intervals and sequences, by which drinks are dispensed, the
payment system protocol, the display modes, …; variables can be
modified by the operator manually, on the machine, and by
means of rheAction to adapt the behaviour of the machine
(product quantities and mixtures, warning messages, …) to the
end users’ requirements ;

- CPU master : is the software determining the machine cycles,

the relations between functions, the order by which the machine
will perform operations; this software can not be modified by the
operator, but it can be replaced in the CPU by means of a USB
key written at works or by means of rheAction;

- GUI file : contains the images the display can show during the
various work phases of the vending machine; they reside in the
display board (GPU) and can be replaced by customised images;
the exact procedure to update or replace is described by
“rheavendors luce zero”;

- message files: it includes all the messages the machine may

show for users and operators;

the following instructions can be observed for transfer data from/to

the machine:

- power off the machine;

- insert the USB key in the connector inside the door;

- power on the machine by means of the service key;

to move from one item to the other

one on the display, follow the TFT or
monitor instructions; in general, act on
the touch or on the keyboard where:

key 1 to scroll items down;

key 6 to scroll items up;

key 2 to scroll chapters forward;

key 3 to scroll chapters downward;

- the display shows all GPU masters in the USB key; select the
necessary file and update the machine by pressing “4”;

- the same operations can be carried out for the following

chapters, (data files, CPU masters, GUI files, message files),
scroll and select by pressing key “2”, any way refer to the
instructions supplied by the display;

Rheavendors Services S.p.A. is at disposal for support and

information about the RheAction system and the “rheavendors luce
zero” manual (see 02.02.);

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b): using the flash key

use a flash key to update the firmware intended to govern the

“coffee brewer expansion” and “power” boards;

if it is necessary to update one of the software programmes

mentioned above in the machine, it is important for the flash key,
from which the programme is installed, to be physically inserted
into the board; the procedure for the transfer of these software
programmes shall observe the following steps:

- power off the machine;

- insert the flash key into the connector of the board in question;

- power on the machine;

- two led’s of the machine will flash on and off and turn off at the
end of the programming cycle;

- power off the machine and remove the flash key;

05.55. rheAction a system called rheAction is intended to complete and supplement

the programming executable in the machine; it is composed by a
software and hardware, installable in a pc, capable of storing,
modifying and writing the configuration data of Rhea machines;
Rheavendors Services S.p.A. is at disposal for any kind of support
and information on the RheAction system (see 02.02.);

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06.
preliminary actions

06.01. handling the vending machine may be transported, handled and positioned
by skilled and trained personnel only; while handling, never
overturn the machine; observe the orientation arrows on the
package;

attention

handle the machine carefully to prevent the authorised personnel

from being injured; considering the weight and overall dimensions
of the vending machine, it is recommended to use a truck at low
speed;

06.02. unpacking - approach the packed vending machine to its work position;

- cut the protection film used to wind up the vending machine

along one of its protection angle bars;

- remove the vending machine from the pallet by unscrewing self-

threading screws and by extracting metal squares to the outside;

- lift the vending machine by means of a truck;

- remove the pallet from beneath the vending machine;

- carefully re-arrange the vending machine on the floor;

attention

the materials composing the package shall never be left within the
reach of people from outside, in particular of children, because they
represent a potential source of danger; only specialised companies
may be charged to provide for the disposal of package
components;

06.03. positioning the vending machine shall be arranged for work in a sheltered
room; from the walls keep a distance that can provide for good air
circulation and easy access; make sure that the floor can properly
support the weight of the machine and that the latter is levelled;
adjust the feet in such a way that

the inclination of the cabinet shall not exceed 2°

and that the vending machine is perfectly stable; it is

recommended to use a water-proof protection that can be easily
cleaned beneath the vending machine to collect any accidental
product fall;

06.04. preparation when the machine is in its final working position:

- cut the clamp intended to secure the door key to the supply cable
secured at the back of the vending machine;

- insert it into the lock (see 05.14.), rotate it and open the door;

- remove the envelope of documents, labels and accessories from

the waste water bucket (see 05.26.);

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07.
connections

07.01. water make sure that the water used to supply the vending machine has
all proper features for human consumption;

make sure that there is no sign of impurity and check the degree of
hardness; if necessary, contact an analysis lab;

if necessary, use a softening filter and replace the cartridge at

regular intervals, in observance of the manufacturer’s instructions,
to preserve the machine components;

make sure that the network pressure is the one preset for the
machine (see 03.03.); use a pump or a reducer in case of non-
compliance; it is recommended to install a tap to detach the
machine from the network; connection shall occur by means of:

- new tube;
- of type-approved material for food use;
- compliant with “IEC 61770 Electric appliances connected to
the water mains”;
- it can support the working pressure;

if the tube is not supplied with the machine or in case of

replacement use tubes featured as above only;

for the drinkability features of “waters intended for human

consumption” refer to the following Internet address:

http://eur-lex.europa.eu/
directive 98/83/EC of 03/11/1998

07.02. energy observe the rules on connections with the electric network, in
particular on grounding; connect the machine permanently without
using any reduction, adaptor, multiple socket or extension; use the
network connection cable supplied with the vending machine only;
it is recommended to install a switch detaching the machine from
the network;

it is recommended to install a differential current device operating

below 30 mA, detaching the machine from the mains and promptly
tripping in case of improper electric input in order to considerably
reduce the risks arising out of any short-circuit;

attention

check the power plant capacity to supply the power required by the
machine (see 03.03) and the observance of the rules in force;
strictly refer to the data of the serial number label (see 02.03.)

for a correct and safe configuration of the electric power supply

installation refer to the following Internet address, if necessary:

http://eur-lex.europa.eu/
directive 2006/95/EC of 12/12/2006

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first power on

08.01. introduction after having unpacked the vending machine, arranged it firmly in
the work place and connected it hydraulically and electrically, carry
out some actions to operate it;

wash hands thoroughly with water and soap before

handling the machine and the products; only use potable
water to clean the components;

08.02. activity open the door, arrange the waste water bucket, insert the floater
and all outlet hoses (see 05.26.);

in espresso machines pour a small quantity of coffee beans into the No coffee beans
coffee hopper to avoid displaying the no coffee message; never OFF 09
forget to open the hopper/s blade/s;
remove the stirrers weight from the tank and load the stirrers by
inserting them from the above; re-place the weight;
lift the cover/s intended to protect the turret/s, fill in the column,
except for the one/s placed on the distributing (dispensing) holes
of cup release/s;
insert and rotate the service key into the door switch (see 05.18.);

attention

the vending machine is supplied and running to all effects; the

mobile parts of the coffee brewer will be handled; act extremely
carefully;

and wait for the rotation of the turret/s to come to an end; load the
column/s that have remained empty;

attention

use cups and stirrers only, specifically conceived for vending

machines; (see 14.);

the vending machine performs a diagnostic cycle for loading and

heating waters; the warning messages about the progress of these
phases will appear on the display according to the version;

at the end of assembly and the final inspection, the water used for
tests is discharged from the machine; at the first power-on, all
circuits shall be filled in before any other action; the machine will
therefore load water automatically; after all hydraulic circuits of the
machine have been filled in, the water flow stops automatically,
thus starting the phase intended to heat water in the boiler, in
which temperatures shall reach the set values (see 09.);

08.03. activity transportation, storage and installation conditions can not provide
for immediate utilisation of the vending machine and it is
recommended to perform a complete wash cycle before using the
vending machine;
attention

the machine dispenses a pre-fixed water quantity for each wash

cycle;

you can act in two ways:

- press keys “MIX 01”, “MIX 02”, … of the service keyboard (see
05.38.) to activate the wash cycle of the corresponding hydraulic
circuit (boiler, tubes, mixing bowls, ….);
during the wash cycle, the monitor displays the message “manual
washing” down, on the left corner;
key “C.G.” activates the wash cycle of the coffee brewer circuit;

- press button “PROG” of the service keyboard and choose

“Washing” on the display (see 09.); in this case, the cup is also
dispensed in addition to the washing cycle;

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repeat the operation for some times to rinse the whole water circuit
of the machine;

power off the vending machine by means of the service key;

detach the power supply cable from the mains;

08.04. coffee brewer a special cycle using a detergent is intended to wash the coffee
washing by means brewer thoroughly;
of a tab to carry it out, press key “C.G.” and hold it down for five seconds
until you hear the machine beep repeatedly and the brewing
chamber opens; insert the tab and press “C.G.” once; the chamber
closes while keeping the tab brewing; a small water quantity is
poured three times, each one after about thirty seconds, after the
chamber is emptied, it starts a five-rinsing cycle; the machine will
dispense a coffee as the last operation;

08.05. prepare a chlorine-based anti-bacterial sanitising solution by

observing the instructions supplied with the product; remove and
immerse the following into the solution: the product canisters you
have disassembled, the trays of mixers, their fans and the silicone
tubes intended to dispense products; the time necessary to sanitise
is specified by the anti-bacterial product package; at the end,
remove all the parts you have sanitised from the solution, dry them
carefully by using clean cloths and reassemble them into the
machine;

lift the end of the product slides of instant containers and load
them with the corresponding products; refer to the machine
configuration (see 04.) and to the labels of containers; fill in the
coffee beans canister/s with coffee beans (in machines E); close
the containers and the coffee beans canister/s with their upper
covers;
lower the product slides to the mixing bowls (see 05.21.) and pull
the blade intended to close the coffee beans canister/s (in machine
E);

to clean and treat food products properly, refer to the content of

the following Internet address:

http://eur-lex.europa.eu//
regulation 2004/852/EC of 29/04/2004

close the door by means of the lock key (see 05.14.) and put it in a
safe place;

08.06. the display (or the monitor) will show the messages that specify wait
the operations carried out by the machine: temperature
initial check; Tsol=nn °C; Tesp=nn °C;

until the water temperatures of the boiler are adapted to the values
set up in the configuration software;

at the end of this phase intended to heat water in the boiler, the
vending machine is ready to dispense on a free basis and the
display (or the monitor) shows the stand-by screen;

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09.a. programming
the vending machine is programmed by means of parameters
luce zero .0 .1 .2 considered standard for the specific configuration required; values
luce zero .premium forming the composition of recipes enable the user to dispense
luce zero .touch drinks without requiring the installer to set up special programs; to
modify these parameters to adapt the drinks you have produced,
refer to the following (programming tree); to access the
programming mode, open the door of the machine and use the
service key in the safety switch;

attention

press "PROG«
the vending machine is supplied and running to all effects in this
mode of operation; act extremely carefully;

access press the key “PROG” of the service keyboard (see 05.38.);

quit after having programmed, press key “PROG” to go back to the

usual operation of the vending machine and to store all changes
you have made;

even if the luce zero and luce zero .premium, .touch software
has an intuitive and easy structure to approach, it allows maximum
freedom of use of the machine’ functions; in particular, there are
no names hard linked to the actuators (e.g.: product motor 1,
mixer 3, ... ), but the programming action, in each selection, is
completely free to operate and it may match the name of "device“
to any of the following physical actuators:

device  coffee brewer or product motor;

 solenoid valve or instant pump motor;
 mixer motor;

please note that these devices can be enabled and used several
times during the same selection;
the selection buttons of the
keypad are now in
parameters the following parameters are available for each device: programming mode

duration: it is the activation time of the device (pump, mixer, product

motor); it will establish the activation time of the pump for coffee
beans selections;

delay: it is the delay by which the device is activated after the selection
has been started;

product variation: not used;

param1: to establish the work speed of:

- mixer motor 6=slow; 8=medium; 15=quick;

- instant pump motor 6=slow; 11=medium; 15=quick;

or to establish:

- the work time (tenths of a second) of the millstone motor in

coffee beans selections (quantity of ground product);

param2: to allow the adjustment of the internal coffee group pressure

increasing the height of the chamber (from 0 to 10 mm);

display and guide the graphical display complete with touch screen, by virtue of
messages: which the machine parameters can be displayed and modified, can
show guide images and message that are of sure reference and
orientation during the programmation steps; if the quantity of a
variable can be changed, a window shows the current numeric
value and two arrows, by means of which to change it;

to supplement the operational information of this manual, refer to

“rheavendors luce zero”, which includes the instructions necessary
to update and modify the programs residing in the machine (see
02.02.)

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+ Programming

+ general options

number of products active product canisters;

number of selections active selections;

+ advanced options

instant temperature boiler water temperature; max 95 °C

espresso temperature pressure boiler water temperature; max 110 °C

brewer chamber temperature coffee brewer chamber temperature; max 40 °C

cold temperature cooling unit dispensing temperature; from 0 to 15

ID A first CPU identification number;

ID B second CPU identification number;

ID C third CPU identification number;

ID D fourth CPU identification number;

fan time powder suction fan delay

person sensor person sensor sensitivity; from 0 to 255

0 = sensor excluded;

cup sensor cup sensor sensitivity; from 0 to 255

0 = sensor excluded;

Cup drop control 0= enables (if the cup sensor is enabled); 1=

disabled

installation/uninstallation 0=first installation, 1=normal power on,

2=uninstallation;

brewer/type of millstone 0=open/instant, 1=open/not instant,

3=open/timed millstone, 4=closed/instant,
5=closed/not instant, 7=closed/timed
millstone
GUI option A -

freevend key hardware enable the hardware freevend key in J10 of the CPU

sugar level default 0=no sugar 3=mid level 6=maximum level

language English, Deutsch, Italiano, Français, Espanol, 14 languages

Cestina, Slovensko, …

+ payment system

type of payment parallel single - parallel multiple - executive -

executive price holding - MDB - Rhea parallel
single - Rhea parallel multiple - Rhea card +
parallel - Rhea card + Rhea parallel;

number of decimals number of decimals of the price from 0 to 3

bill acceptance 0 = always; 1 = with exchange only; 2 = with

key only;
price 2 usage 0=not used, 1=used with cashless, 2=used
with "happy hour";
the price of every single selection can be
differentiated if the payment is made by
means of a key or if the selection is made
during special time bands; see "Happy hour";
price 3 usage -
+ parallel
coin A coin value A;

coin J
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+ MDB

changegiver enable 0=enable 1=inhibited;

maximum credit maximum admitted credit;

maximum coin return maximum admitted coin return;

type of sale 0=simple 1 = multiple;

token value token value;

+ coins enabled
coin A accepted w ith 0=accepted 1=not accepted (exchange
change possible);

coin A accepted w ithout 0=accepted 1=not accepted (exchange

change impossible);

…
coin P …

tubes status number of coins in the tubes

coin manually ejected coin ejected;

Mass set price 1 to set price 1 of all selections to a w ell-

defined value

Mass set price 2 to set price 2 of all selections to a w ell-

defined value

+ EVA-DTS EVA-DTS protocol parameters;

ID 101

ID 104
ID 106

EVA-DTS address

EVA-DTS Port 0=Irda, 1=RS232, 2=DEX, 3=DEX w ith reset

+ selections
ensemble of parameters of selection 1;
+ selection 1

type of selection active, not active, preselection, cold, FBT;

type of cup cup 1, cup 2, no cup cup 1 or cup 2, cup 2 or

cup 1;
strirrer release the stirrer 0=disabilitato, 1=abilitato

stirrer time release the stirrer 0=after; 1=before

the dispensing cycle

cup cover 0=disable 1=enable cup cover release

arm delay delay of the pipe go back movement after last ignition

pre-brew ing pre-brew ing time

+ price

price 1 price 1 of selection (standard price);

price 2 happy price of the selection; see "payment

system" above;

from price 3 to price 4 price 3… 4; options

available;

number of elements devices that can be activated in this selection

max 8
(product motors, solenoid valves, mixers, ...);

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+ elements
device [1] first device;

duration [1] activation time of this device;

delay [1] activation delay of this device;

parameter 1 [1] speed

or millstone time for espresso brewer;
parameter 2 [1] to allow the adjustment of the internal coffee group
pressure increasing the height of the chamber;
…

device [8]

duration [8]
delay [8]

parameter 1 [8]
parameter 2 [8]

+ selection …

+ selection "N"

+ free vend they can be made with or without accessories (cup,

strirrer, ...)
selection 1
press START
…

selection "N"

+ Device under test to activate the devices listed here below for
test purposes;
+ device

grinder 1 (P1)

grinder 2 (P2) press test

not used (P3)

sugar (P4)
the screen shows "running test …"
descafeinated (P5)
and then "test ended"
gingseng (P6)

milk (P7)

chocolate (P8)

barley (P9)
tea (P10)

hot solenoid valve 1

…

hot solenoid valve 5

mixer 1
…

mixer 5

test stirrer
pipe movement test

parameter 1 (test device) Param1 (speed or activation time)

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+ Wash cycles to enable the wash cycles of the specified

circuits;
mixer 1

… press start
mixer 5
brewer wash with pastille

+ Date and time

to programme these machine parameters; at
year the end, press "store date and time";

month

day

hour

minutes

seconds

daylight saving (summertime) 0=OFF 1=ON to enable the summer time function (from
the last Sunday in March to last Sunday in October, the
set time is automatically increased by one);

store date and time

+ Decounters
limits of decounter 1 time credit of product motor 1;

value of decounter 1* residual time of product motor 1;

reset of decounter 1 reset of the time credit of product motor 1;

…
* it starts from zero up to the setup limit,
limits of decounter 20 when it signals the product lack; the counter
will increase whenever the product motor
value of decounter 20 rotates in tenths of a second until the setup
reset of decounter 20 value is reached;

+ Audit data

total selections total number of dispensing cycles;

partial selections number of dispensing cycles of subtotals;
total vends total amount of dispensing cycles;
partial vends total amount cashed since the last reset of subtotals;
total free vends total number of free dispensing cycles;

+ total number per selection

total selection 1 number of dispensing cycles of selection 1;

…
…
total selection "N" number of dispensing cycles of selection 24;
+ partial number per selection number of selections from 1 to 24 since the
last reset;
partial selection 1 number of partial dispensing cycles of selection 1;

…
…
partial selection "N" number of partial dispensing cycles of selection 24
partial reset reset of all partial data;

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+ Timetables

+ Energy saving bands

On hour - Monday … Sunday

energy saving time band start;
On minute - Monday … Sunday

Off hour- Monday … Sunday

energy saving time band end;
Off minute- Monday … Sunday
Espresso standby temperature water temperature in the pressure boiler
during the energy saving time band;

Instant standby temperature water temperature in the boiler during the

energy saving time band;

+ happy hour see "Price 2 usage";

start hour - N happy hour time band start hour;

start minute - N happy hour time band start minute; three time
end hour - N happy hour time band end hour; bands av.

end minute - N happy hour time band end minute;

wash hour wash cycle start hour; two time

bands av.
wash minute wash cycle start minute;

+ Failure records error record (see 11.); max 50

message reset to delete error records;

01) DD/MM/YYYY hh.mm - OFF: code

…
50) DD/MM/YYYY hh.mm - OFF: code

+ Miscellaneous

to show diagnostics information to display temperatures, the state of

sensors, …;

firmware release software releases of CPU, GPU, Pwr and Espresso

full machine test to test the machine devices

Machine UID Machine Unique Identifier

+ Conversion factor for products (Time-> Weight)

conversion factor product 1 to set the grams/seconds ratio, that is how

many grams of ground product or product are see also
… dispensed if the grinder motor or the product 13.24.
conversion factor product 8 motor is operated for 10 seconds;

+ Conversion factor for Hot Valves (Time-> Volume)

conversion factor pump 1 to set the millilitres/seconds ratio, that is how

many millilitres of water are dispensed if the see also
… boiler pump motor is operated for 10 13.25.
conversion factor pump 5 seconds;

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+ product calibration to increase or decrease the activation time of

product motors (- 80% ÷ + 80%);
product calibration 1
…
…
product calibration 8
+ hot pump calibration to increase or decrease the activation time of
boiler pumps (- 80% ÷ + 80%);
hot pump calibration 1
…
hot pump calibration 5

+ cold solenoid valve calibration to increase or decrease the activation time of

cold unit solenoid valve (- 80% ÷ + 80%);
cold solenoid valve calibration 1
cold solenoid valve calibration 2

espresso pump calibration to increase or decrease the activation time of

espresso pump (- 80% ÷ + 80%);

Grinder auto-adjust it enables the self-adjustment of the grinding

wheel;

Grinder 1 calibration measures the height of the ground dose in

coffee beans canister 1

Grinder 2 calibration measures the height of the ground dose in

coffee beans canister 2

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10. parameters the following tables are intended to supply some information on the
programmable parameters of the luce zero configuration software;
if not otherwise specified, the numeric time values of devices are
understood in tenths of a second (e.g. 27 corresponds to 2 seconds
and 7 tenths);

10.02. configuration the parameters intended to dispense the drinks with the different
basic possible products are supplied here below, just by way of example;
these values enable the operator to program the selections of
reference and they can be used to obtain some functional
dispensing cycles even if it may be necessary to make some slight
changes to appeal to the users;

espresso water expr. 35

prod. 1 17
espresso macchiato water expr. 40
prod. 1 15
prod. 4 14 delay prod. 4 5
water 3 25 speed water 3 1
mixer 3 40 delay mixer 3 5 speed mixer 3 2
capp ciocc water expr. 40
prod. 1 17
prod. 3 10 delay prod. 3 5
prod. 4 20 delay prod. 4 5
water 3 35 speed water 3 1
mixer 3 50 delay mixer 3 5 speed mixer 3 3
instant coffee prod. 1 17
prod. 2 18 delay prod. 2 5
water 2 30 speed water 2 1
mixer 2 45 delay mixer 2 5 speed mixer 2 3
instant cappuccino prod. 1 17
prod. 2 18 delay prod. 2 5
water 2 35 speed water 2 1
mixer 2 45 delay mixer 2 5 speed mixer 2 3
prod. 4 22 delay prod. 2 45
water 3 35 delay water 3 40 speed water 3 1
mixer 3 50 delay mixer 3 45 speed mixer 3 3
instant latte macchiato prod. 1 17
prod. 2 30 delay prod. 2 5
water 2 25 delay water 2 55 speed water 2 1
mixer 2 35 delay mixer 2 60 speed mixer 2 3
water 4 45 speed water 4 1
mixer 4 60 delay mixer 4 5 speed mixer 4 3
barley prod. 1 17
prod. 5 18 delay prod. 5 5
water 4 35 speed water 4 1
mixer 4 45 delay mixer 4 5 speed mixer 4 3
chocolate prod. 3 38 delay prod. 3 5
water 3 50 speed water 3 2
mixer 3 75 speedmixer 3 3
tea prod. 6 22 delay prod. 6 5
water 5 50 speed water 5 2
mixer 5 65 speed mixer 5 3

P1 P2 P3 P4 P5 P6 see 04.

product canisters

coffee beans
sugar P1
instant coffee P2
chocolate P3
expr

2 3 4 5 water
milk P4
barley P5
tea P6

2 3 4 5 mixer

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10.02. limits the table is intended to list the minimum and maximum values you
can assign to programmable variables;

u.m. de a

exp coffee water n. 0 250 0 = no espresso;

product sec. 0 20 0 = no product;

product start delay sec. 0 20 0 = no delay;
number of product pauses n. 0 2 0 = no pause;
water time sec. 0 20 0 = no water;
water start delay sec. 0 20 0 = no delay;
water flow    low, medium, high
mixer sec. 0 20 0 = no mixer;
mixer start delay sec. 0 20 0 = no delay;
mixer speed    low, medium, high

temperature pressure boiler °C 0 105

temperature boiler °C 0 95
first coffee time min. 0 20
heater temperature min. 0 40

product decounter sec. 0 6.000 0 = aucune limite;

machine code A e B n. 0 65.535
message number n. 0 7
fan delay min. 0 180
beep time sec. 0 1,5
number of decimals n. 0 3
coin A ÷ J n. 0 65.000
prices n. 0 65.000
tuning pump    +/- 30 %
tuning motor    +/- 30 %
tuning grinder    +/- 30 %

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11.
solution of problems some events occurring during the operation of a machine may
partially or totally compromise operativity;

to help the user restore the normal functionality of the vending

machine, the display shows an error code, summed up by an
abbreviation, pointing at the compromised function and providing
support for the compromised function or device;

the content of this chapter gathers, extends and comments upon

these abbreviations, which are necessarily concise, to facilitate the
solution of the adverse event;

it shall be pointed out that:

1st the error can be signalled in the machine with or without a suffix
that - if available - can better explain its meaning; however, the
number on the display can surely provide support for the devices,
assemblies or functions in question;

2nd in the following table:

- the first column shows the number on the display of the

machine; any variant is set forth with letters for detail and
better specification;

- in the second column contains a comment to help the user find

out a solution;

- the third column points at the machine district and function

affected by the event;

3rd not all malfunctions are signalled by an error message since they
are caused by electric controls not present in all machine districts;

4th this document is only intended for the technicians who are - at
least briefly - aware of the technologies, machines, devices and
names of common practice in the vending world

attention

while carrying out the operations necessary to restore the machine

functions, act with the utmost care and strictly observe the safety
rules for operators and users

see also: Technical Information no. 138  error messages;

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error actions/comments cause

OFF 1 add cups to the vending machine turrets (see 05.31. and 13.02.); no cup
in the machines complete with two cup dispensers, a distinction
will be made between OFF 1A and OFF 1B;

OFF 2 check the connection between the machine and the payment no communication
system; check the supply, programming and operation of the between the machine
payment system; it can display OFF 2 E (executive) or OFF 2 M and the payment
(mdb) or 2 P (parallele); system

OFF 3 empty the waste water bucket (see 05.26.); waste water bucket
full

OFF 4 check the movement of the dispenser nozzle arm; motor dispenser nozzle arm
malfunction (4A) or control switch (4B) (see 05.25.);

OFF 5 EAROM of the CPU board failed; replace the CPU board; no data storage

OFF 6A water inlet solenoid valve in safety status (waste water from the filling time for the
boiler overflow) or non operating; the internal filter net clogged; boiler or the air break
water not supplied by the network, water supply flow rate not too long
adequate; supply water circuit throttled or clogged;

OFF 6B there is a control connecting water reloads with the drinks you water reloads without
have dispensed; if some water reloads occur without dispensing dispensing any drink
any drink, this will produce the 6B error; make sure there is no
leakage in the water circuit;;

OFF 6C like 6A, but for the air break (espresso coffee circuit); air break

OFF 6D like 6B, but for the air break (espresso coffee circuit); air break

OFF 6F during the first installation phase, water inlet error in the machine; boiler
after having opened the water inlet solenoid valve, the CPU waits
for water to wet the boiler level probes within a well-defined time
interval; if this does not occur, error 6F is triggered;

OFF 6G during the first installation phase, water inlet error in the machine; pressure boiler
after having opened the water inlet solenoid valve and activated
the pump, the volumetric counter shall send the CPU a sequence of
pulses to give evidence that water is flowing; if this does not occur,
error 6G is triggered;

OFF 7A there is a maximum operation time of the brewing pump, at the espresso brewing time
expiry of which error 7 is produced; check the efficiency of the too long
water circuit: volumetric counter, pump, three-way solenoid valve, (E machines)
…; brewing chamber as well as upper and lower filter of the coffee
brewer; the quantity and grinding degree of coffee shall cause the
machine to brew for about 10/15 seconds;

OFF 7C during the brew phase, the chamber has moved down, beyond the brewing chamber
safety position, because of pressure; (E machines)

MAN4300005 rel. 01 dated 24.05.2016 page n° 45 of 63

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Variflex® coffee
brewer

start cycle
(small letters)

OFF 8 a electrically and mechanically check the switch controlling the coffee brewer motor
brewer rotation, the control cam, the unit rotation motor and its
crank;

OFF 8 b the machine fails to recognise the presence of the coffee brewer in no brewer
its correct working position;

OFF 8 c the water supply pipe of the coffee brewer is not present; chamber up

OFF 8 d time out exceeded during the chamber positioning phase; chamber up
motor either disconnected or not working;
chamber
OFF 8 e current required by the motor higher than admitted; in a stand by position
the brewer motor encoder is not working properly;

OFF 8 f time out exceeded during the chamber positioning phase; chamber
motor either disconnected or not working; in a stand by position

dispensing cycle
(capital letters)

OFF 8 A obstacle to the motor work; encoder not working; chamber not positioned
for coffee intake

OFF 8 B the brewer is not present, the control microswitch is not pressed or no brewer
not working;

OFF 8 C encoder not working, excessive motor effort; cycle start

OFF 8 D motor not supplied or not working; under compression,

improper absorption

OFF 8 E obstacle to the motor work; encoder not working; descent phase

OFF 8 F motor not connected, encoder not working; descent phase

OFF 8 G motor lock, encoder not working; initial position

OFF 8 H motor not connected or not working; compression phase

OFF 8 I excessive motor effort before the chamber has reached the brewing compression phase
position;

OFF 8 L motor not connected, encoder not working, excessive motor effort; wrong position during
dose decompression

OFF 8 M motor not connected, encoder not working, excessive motor effort; wrong dose discharge
position

OFF 8 N motor not connected, encoder not working, excessive motor effort; upper position not
reached during ascent

OFF 8 P motor not connected, encoder not working, excessive motor effort; lower position not
reached during descent

OFF 8 Q motor not connected, encoder not working, excessive motor effort; maximum upper position
not reached

OFF 8 R motor not connected, encoder not working, excessive motor effort; in a stand by position
not reached

OFF 8 S motor not connected, encoder not working, excessive motor effort; dose decompression
phase

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OFF 9 there is a control for the maximum grinding time; after this grinding time too long
threshold has been exceeded, error 9 is produced; no coffee, (macchine E)
hopper orange blade closed; wear, grinders excessively closed;
(mechanic and electric);
in the machine with two coffee canisters: 9A in canister 0; 9B in
canister 1; 9C in canisters 0 and 1 (see 04.01.);

OFF 10 stored data are not consistent (reading or writing error) and the loss of programming
overall operation of the vending machine may be otherwise than data
expected;

OFF 11 a cup or another kind of obstacle has been detected in the cup cup sensor
station at the beginning of the selection;

OFF 12 the cup support fork has not properly rotated; the device motor cup station
may be faulty or disconnected or its rotation is hindered or slowed
down by a physical obstacle;

OFF 13 the cup is not properly positioned to accept the selection you have cup station
dispensed; it might have been properly released, but ill-positioned
since the detection system is unable to acknowledge its presence;
pay attention to the physical structure of cups (see Technical
Information no. 105/12 dated 19/06/2012);

OFF 14 there is a control causing the machine to reload water after a well- water inlet
defined number of dispensing cycles; otherwise, error 14 is
produced; make sure that the water supply from the outside is
correct (see 03.03.) and that the water circuit of the machine is
orderly (tubes, gaskets, …);
even an inlet water pressure value other than the setpoint may
cause this error and fill the air-break or the boiler in excess;
14A boiler, 14B pressure boiler;

OFF 15 the cup turret rotation is inhibited; check the motor action and cup dispenser
make sure that there is no obstacle (see 05.31.);

OFF 16 a key of the service keyboard might have be stuck; (see 05.38.); service keyboard

OFF 17A a key of the selection keyboard is not operating (short-circuited); it selection keyboard out
may also occur if an operator should operate it for too long while of order
programming the machine (keys 4 and 5 to increase and decrease
the quantities); (see 05.02.);

OFF17B one of the two keys intended to programme the sugar quantity is sugar keys
short-circuited; replace it; (see 05.05.);

OFF 24A the 24V dc supply is higher than the limit value; replace the power 24 V dc power supply
supply unit board; excessive

OFF 24B pay attention to the cause that has brought about the failure; 24 V dc power supply
check the alternate supply at the board input; the component inadequate or lacking
regulating the voltage might be faulty; replace the power supply
unit board;

OFF 25 the cup has not been properly released; the motor intended to cup release
rotate scrolls might be hindered (see 05.31.);
in the machines complete with two cup dispensers, a distinction
will be made between OFF 25A and OFF 25B;

OFF 25 C even if properly released, the cup has failed to achieve the correct cup presence sensor
standby position of the drink;

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OFF 31 A the pressure boiler temperature has exceeded the one you have water temperature
programmed; replace the temperature probe; the device of the high (E machines)
CPU board is not working according to control; replace the CPU
board;

OFF 31 B temperature safety devices tripped (clicsons, thermofuses, …); water temperature low
restore or replace them; heating element not supplied or not (E machines)
operating; check the connections and continuity of the heating
element; if necessary, replace it;

OFF 31 C temperature probe interrupted; connector to the board, wiring; temperature probe
make sure that the cable between the probe and the CPU board is (E machines)
not interrupted or replace the probe;

OFF 31 D the temperature fails to achieve the programmed value within the Time
admitted time limit;

coffee brewer heater

OFF 32 A the coffee brewer temperature is higher than the set value; temperature

OFF 32 B the c coffee brewer temperature is lower than the programmed; temperature

OFF 32 C the coffee brewer temperature probe is faulty; temperature

OFF 33 A, B, C they have the same meaning of errors 31A, B and C, but referred (I machines)
to the boiler;

unité frigorifique

OFF 34 C temperature probe interrupted; probe

OFF 34 D temperature probe in short circuit; probe

OFF 35 the water level in the carbonator might not be sufficient; carbonator

OFF 41 the number of dispensing cycles made requires the operator to water filter counter
replace the water filter cartridge outside the machine;

OFF 42 it signals that the coffee brewer has dispensed such a number of coffee brewer counter
espresso cups that it must be serviced;

OFF 43 the number of used coffee doses in the waste tray has achieved the grounds counter
maximum limit;

OFF 41, OFF 42 and OFF 43 are not malfunctions in the true sense since they signal that the number of machine cycles the
technician may establish while programming the vending machine has been reached; to help non-technicians understand
the signals immediately, these messages are:

- uncoded on the display (e.g.: “empty the coffee grounds canister”) and also
- numerically recorded among the “latest twenty errors” (e.g.: “OFF 43”);

to manage these counters properly (how to programme the events to be counted, restore the normal operation of the
machine), see the chapter "programming" of the “Installation and maintenance manual”;

MAN4300005 rel. 01 dated 24.05.2016 page n° 48 of 63

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OFF 50 failure into the exchange data between CPU and power board (by connection
means of a USB cable); refer to the chapter "electric connections"
of the Installation and Maintenance Manual specific for the
machine;

OFF 51 non-communication between power boards and coffee brewer connection

control;

OFF 53 non-communication between machine and cooling unit; connection

OFF 55 failure into the exchange data between CPU and cups and stirrers connection
delivery system board (by means of a USB cable);

OFF 77 the "clock" function is not properly performed; the buffer battery CPU
might be low; after having restored the function, carefully check
the clock-related machine functions: happy hour, time bands, ...
that might have been compromised by the lack of time references;

MDB change giver

OFF 80 4 a pipe sensor is not properly working; pipes

OFF 80 6 validator not inserted or disconnected; validator

OFF 80 7 a coin pipe is not properly working; pipe

OFF 80 8 ROM with reading/writing error; memory

OFF 80 C coin locked in the acceptance path; coin

OFF 80 D attempt at fraud and coin removal; coin

sidelids

OFF 111 no cover in the turret where they are stored; pay attention to the shortage
loading dimension and direction of covers;

OFF 112 cover releasing gear locked; turret

OFF 113 cover ejecting gear locked; ejection

OFF 114 the hatch intended to protect the dispensing compartment has hatch
been opened for a time longer than the admitted one; a physical
obstacle might prevent it from closing;

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12. maintenance
the luce zero vending machine requires no special maintenance
procedure to do its job; however, if you provide for careful and
frequent cleaning, this may help the machine keep its performance
constant, prevent failures and ensure the high quality of dispensed
drinks; the frequency of cleaning operations largely depends upon
the number of dispensing cycles and the hardness of water in use
(use a softener system) and it shall be adjusted to the working
conditions of the vending machine;

the actions described are intended to prevent the bacterial growth

in the machine areas directly in contact with foodstuffs and to keep
the parts conveying drink-composing products clean; after having
disassembled the parts of the machine listed here below, use
plenty of lukewarm water to remove any residue that might build
up;

the support of a bacterialstatic or bactericidal solution may

strengthen a deep cleaning action, provided it is compatible with
human health and the supply of foodstuffs; reassemble all the
parts you have cleaned after having dried them by means of a
clean piece of cloth;

refer to the content of the Internet address:

http://ec.europa.eu/food/food/biosafety/
hygienelegislation/index_en.htm

this site is intended to supply the European Parliament

recommendations for properly and safely processing foodstuffs;
consult also:

http://eur-lex.europa.eu//
regulation 2004/852/EC of 29/04/2004

before accessing the machine for each maintenance operation, it is

recommended to warn the users by means of boards properly
positioned that it is forbidden to approach the vending machine
and to use it;

attention

never wash the machine by using water jets;

wash hands thoroughly with water and soap before

handling the machine and the products;

only use potable water;

all components shall be washed with running lukewarm

water (50 °C maximum);

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12.01. weekly
power off the machine; detach the power supply cable and
carefully make sure that there is no sign of wear; carefully check
the stability and efficiency of the internal connections of the mains
supply;

external body use a non-abrasive piece of cloth after having dampened it with
and touch screen lukewarm water; only if necessary, use a neutral, non-foamy,
detergent;
attention

use neutral detergent products only; never use abrasive cloths,

steel sponges, aggressive or foamy detergents and other solvents,
hot water and acids;

when it is necessary to clean the touch screen, in addition to the

notes above mentioned, we recommend to use only a bland
detergent, diluted as per instructions of the manufacturer, specific
for these components (pc monitors and similar) taking care not to
scratch, leaving cleaning liquid drops, …; do not spray the
detergent directly on the monitor; prevent in any case the dripping

cups station use the orange handle to remove the cups station from the inside
the door, separate its components and wash them with plenty of
lukewarm water; clean the transparent bulkhead from the inside;

product slides remove them from the product canisters, wash them in plenty of
lukewarm water (product slides are pressure-secured);

dispensing system rotate the levers intended to secure the mixing bowls clockwise,
remove the dispensing nozzles, pull the mixing bowl and the upper
ring; also remove the sugar dispensing slide and the tube; wash
the ensemble of disassembled parts in plenty of lukewarm water;

walls and bottom remove any trace of residue from the internal surfaces of the
of the machine machine and clean by using a damp piece of cloth;

internal wall of the remove any trace of residue from the surfaces inside the door,
door above all in the proximity of the cups station;

12.02. monthly

environmental carefully make sure that the motor of the aspirator can freely
and powder rotate and has no obstacles or obstructions; make sure that the
aspirators corrugated tube connecting the powder aspirator and the aspiration
drawer is clean and free of any product deposit;

products canister rotate the baffles, remove the canisters from the machine, clean
them externally; clean the support surface carefully to remove any
trace of product;

in E machines to remove the coffee canister, make sure that the coffee slide is
grinder free of any encrustation; make sure that grinding wheels are intact,
free of any residue;
p

coffee brewer the whole coffee brewer can be cleaned and washed with running
water since it has no component that may be damaged; to extract
the coffee brewer, first remove the coffee dispensing tube from the
nozzle holder, release the carter (p) by pressing on each side and
by pulling it to the outside, remove the ground grey conveyor just
by pulling it, remove the coffee brewer (q) by pressing the orange
release button, by lifting it slightly and by pulling it;

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12.03. yearly

dispensing system replace the gaskets at the base of the mixing bowls of the mixers;
remove the mixer motor fan by pulling it; replace the gaskets of
the mixer motors shaft ;

products canister disassemble the product canisters from the machine; empty them,
disassemble them in their basic components and wash them
carefully;

powder aspirator extract the powder aspirator drawer and the tube and wash them
drawer with plenty of lukewarm water; see 13.13.;

boiler empty the boiler by means of a drain pipe; extract it from the
machine, remove the cover and wash the tank by removing any
solid residue that may have built up at the bottom;
remove any calcareous deposit from active elements: temperature
probe, heating element, level probes, the shafts of rotary
pumps, …;

silicone tubes make sure that the water transport tubes are intact and that they
have kept their transparency, replace them, if necessary;

in E machines disassemble the pressure boiler; separate the pressure boiler from
pressure boiler the block of the solenoid valves and check the sealing o-ring; clean
the instant and espresso water circuits at the outlet; check the
drain of the third way of the espresso solenoid valve by removing
any trace of residue; empty and clean the air-break tank;

coffee brewer - replace the three sealing rings (s) of the compression chamber s
and lower piston guide;
- replace the upper and lower filters (t);
- check the state of the compression chamber;

the frequency of these operations depends on the number of

dispensing cycles and the hardness of water used; their regular and
accurate performance is necessary to prevent damage and
malfunction, it allows a continued work and extends the life of the
machine; the use of a water softener filter, whose cartridge is
regularly replaced, prevents the formation of limestone;

12.04. out of order if the vending machine should be inactive for a long period, please
act as follows:

temporary - in E machines, perform the uninstall cycle;

- in I machines, set the boiler water temperature to zero;
- detach the water and energy supply;
t
- in I machines, empty the boiler;
- empty and clean the product canisters;
- empty the waste water bucket;
- remove the bag grounds);
- clean the internal and external surfaces by using a wet piece of
cloth;
- cover the machine by means of a cloth;
- store it in a sheltered place, at a temperature not below 5 °C, at
a relative humidity not above 80%;

definitive if you should definitively set the vending machine out of

commission and provide for the disposal of some parts thereof,
after having carried out the operations above, disassemble the
vending machine by separating every single component and
subdividing the parts according to the nature of materials; the
applied symbol means that the components of the vending machine
shall be not processed as home rubbish, but delivered to the
collection points capable of recycling electric and electronic
equipment; refer to the 2012/19/EU Directive and to the relative
rules;
the complete text of the European directive about this specific
subject-matter is made available on the Internet site:

http://eur-lex.europa.eu/
directive 2012/19/EU

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13.
how to do to:

13.01. get an espresso the parameters that determine the quality and quantity of an
selection espresso selection in a cup are:

- the temperature and quantity of percolation water;

- the coffee grinding degree;
- the ground coffee quantity;
- the ground compression;
- the features of coffee beans;

considering the great variability of these factors, it is important to

establish which are the features of the espresso most in demand by
the final user and to programme the vending machine components
to achieve the best result for this choice;

many of the variables contributing to dispense an espresso can be

regulated via software and autonomously programmed for each
selection, except for :

- the water temperature that – once set up – is constant;

- the grinding degree of the coffee beans that is manually
established and – once set up – is constant;

the boiler water temperature is generally set to 92 °C ÷ 94 °C in a

vending machine installed in a room where the temperature is as
prescribed (5 °C ÷ 35 °C);

the grinding degree of the coffee beans – fundamentally

established by the distance between the grinding wheels – can be
manually adjusted by rotating the regulation ring nut;

it is assumed that a grinder with new blades is basically regulated

as follows:

- by turning the regulation ring nut clockwise as far as the stop

(minimum distance between the grinding wheels);
- by turning the same ring nut counterclockwise by one complete
turn plus 5/8 notches;

the resulting grinding degree can be considered of reference; you

can certainly adapt it to the espresso you wish by varying the
distance between the grinding wheels;

guide lines

espresso coffee “Italian boiler water temperature: as above;

style” grinding degree: as above;
(50 cc. in a cup) grinding time (for ~ 8.0 gr.) 6 sec.;
percolation water time: 15 sec.;
step down brewer: no

espresso coffee boiler water temperature: as above;

“American style” grinding degree: as above;
(200 cc. in a cup) grinding time (for ~ 12.0 gr.) 9 sec.;
percolation water time: 35 sec.;
step down brewer: 1;

the cup results can be certainly adapted to the final user’s requests
better by changing the parameters above;

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13.02 load the cups remove the cover, load the cups starting from the turret on the voir 05.31.
left, compared to the cup conveyor; it is absolutely necessary to
press the cup release button (see 05.32.) whenever the cup loader
is completely emptied to prevent the machine from dispensing the
first drink without any cup;

13.03. remove the coffee insert the orange closing baffle as far as the bottom and lift the voir 05.19.
canister coffee canister;

13.04. remove the pull the canister by lifting it slightly; to reassemble it, insert the voir 05.19.
instant canister rear bush into the motor gear; disassemble the product slides from
the canisters by turning them clockwise and pull them;

13.05 remove the coffee after opening the machine, press on each side of the protection
c
brewer carter (a) and remove it by letting the espresso nozzle through the
a d
groove after removing it from the nozzle holder (b);
remove the ground grey conveyor by pulling it (c);
pull the brewer release button (d), lift and extract it;

13.06. regulate the turn the grinder ring nut (clockwise for a finer degree);
grinding degree the effect produced by the regulation is shown by the drink after
three or four dispensing cycles;

b
13.07. regulate the see software options “ 09.01. grinder”;
ground dose

13.08. remove water follow the uninstall procedure;

13.09. replace the o-ring remove the silicone tubes intended to dispense the product; turn
of mixing bowls the orange ring nut clockwise; pull the mixing bowl body and
extract the mixer fan; you can now access the w-ring of the motor
shaft; the water inlet gaskets of the mixing bowl and the mixing
bowl gaskets;

13.10. replace the mixer remove the silicone tubes intended to dispense the product; turn
motor the orange ring nut clockwise and pull the mixing bowl body;
unscrew the crosshead screw and extract the motor; the power
supply wires can be removed without any tool;

13.11. replace the remove the product canister; access the rear part of the machine;
product motor extract the two small electric cables from the motor, hold the body,
push it to the bottom to release it from the bayonet connection of
the structure; the power supply wires can be removed without any
tool (observe the polarities);

13.12. how to access disassemble the mixing bowls (see 05.22.) and remove the nozzle
inside the machine holder from the arm; unscrew the two side screws ( ) from the
panel by tilting the upper part to the outside;

13.13 extract the drawer extract the upper ring of the mixing bowls and, according to the
and the aspiration machine versions:
tube

press and lift the two tabs in direction of the arrow to extract
the aspirator drawer; unscrew the central screw intended to
A fasten the protection bulkhead and extract the corrugated A
tube;

unscrew the central screw intended to fasten the aspiration

B drawer and extract it; access the inner part as described by B
point 13.12. to extract the corrugated tube

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13.14. insert labels insert the labels into the pockets by observing the machine see 05.03.
configuration;

13.15. determine water the times specified by table 10.02. can be referred to as the times see 09.
and product times functional for the machine and the products to be dispensed;
however, they can be adapted to the capacity of the user’s cups
(by changing “time water N”) and its tastes (by changing “product
N”); please, never forget to make sure that the dispensing time of
the instant product is always lower than the one of corresponding
water;

13.16. programme delays dispensing starts as soon as the user presses a selection key; the see 09.
order in which instant products are poured into the cup depends
upon the values of delays (e.g. the one, the delay value of which is
zero, will be dispensed before the one, the value of which is 40,
dispensed four seconds after the user has pressed the selection
key); pay special attention when programming the delays in
dispensing a product and the water diluting it in the mixing bowl;
except for the instant coffee product, for which just the opposite is
applicable, it is recommended to dispense water before the product
to enable the latter to drop on the water film already present in the
mixing bowl for a better mix; espresso is dispensed before and
after any instant product by programming the variable “coffee
sequence”;

13.17. regulate the speed the rotation speed of the motors of product mixers can be adjusted see 09.
of mixers between 15,000 r.p.m. and 5,000 r.p.m.; the drink quality of
instant products depends a lot upon the action of the fans of
mixers: instant chocolate generally requires a long mixing time at
the maximum speed for dissolution in water whereas instant tea
shall not be mixed to get a drink quality without any bubble on the
surface;

13.18. tune the water regulation is admitted for boiler pumps (see 05.49.) within the see 09.
flow for instant +/-30% maximum limits only when the programmed water flow is
products “average”; when it is “low”, it can be only increased (max. by 30%)
whereas – when it is “high” - the flow can be only reduced (max.
30%);

13.19. determine the to remove the residual powder of instant products from inside the see 09.
time for the machine, it is recommended to use the value in minutes you have
powder suction fan already programmed (three); if you should use particularly volatile
products, increase the time to five (and more) minutes;

13.20. regulate the three Phillips screws are intended to arrange a vertical bar inside see 05.36.
format of the the stirrers tank to adapt the machine to the format in use;
stirrers tank

13.21. time tests to check the rotation time of a product motor and a mixer fan or see 09.
the activation time of a solenoid valve during the programming
phase, when the display shows “PRODUCT N” or “WATER N time”
or “MIXER N”, press the “PROG” key: the device will be activated
for the programmed time;

13.22. install a payment the inner side of the carter (see 05.37.) is pre-arranged for the
system installation of a payment system; the system functionality is
programmed by programmable parameters, such as in 09.;

Rheavendors Services S.p.A. is at disposal for any kind of support

and information on the installation of payment systems; (see
02.02.);

13.23. return some if you should return any material under guarantee that is either
material under defective or not in compliance with your requirements, fill in the
guarantee form “MOD. PO 19.01/2B Materials under guarantee –
Authorisation to return” and send it to the fax number above to
apply for authorisation; only after having received the authorisation
form signed and numbered, you are permitted to send the goods at
your expenses to the address specified by the form;

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13.24. product + Miscellaneous
conversion factor
+ Conversion factors for products (Time ->Weight)
Conversion Factor Product N
1= coffee beans 1;
2= coffee beans 2;
select the product canister on which to act: 3, 4 … etc. instant products;
remove the coffee brewer or the bowls;
place the cup to collect the product, press key “FREE VEND” of the
service keyboard; the grinder motor or the product motor will be
operated for 10 seconds;
weigh the product (pay attention to the tare) and set the value of
the grams multiplied by 100 in "Factor conversion product N”; i.e. gr. 19 
1900 
re-place the coffee brewer or the bowls;

+ Varie

Grinder 1 calibration

only in espresso machines, access “Grinder N calibration” and press

“Test”;
place a cup beneath the dispensing nozzles, the machine will
dispense an "espresso" drink;
the Variflex unit measures the height of the ground dose in the
coffee canister;

now, in “Selection N”now, in “Selection N” “Ignitions” of the + Programming

corresponding “device”, the time in tenths of a second (and the
+ Selections
quantity in ml) will be displayed, along with the value of grams
of ground product in “Param 1” + Selections N
of instant product in “duration”
+ Ignitions
if you vary the time value, the grams will also change; Device
Duration
Param 1

13.25. conversion factor + Miscellaneous

for “hot valves”
instant pumps + Conversion factors for hot valves (Time ->Volume)
Conversion Factor hot Valve N

select the pump motor on which to act:

place the graduated cup to collect water, press key “FREE VEND” of 
the service keyboard; the pump motor will be operated for 10 i.e. ml. 180 1800 
seconds;
set the value in millilitres multiplied by 10 in “Factor conversion hot
valve N”
+ Selections N
now, in “Selection N”now, in “Selection N” “Ignitions”” “Device
Valve Hn” ” “Duration”, the time in tenths of a second will be + Ignitions
displayed along with the value in ml.; Device Valve Hn
Duration
if you vary the time value, the value in millilitres will also change;

MAN4300005 rel. 01 dated 24.05.2016 page n° 56 of 63

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14. cups
specifications Rheavendors machines have been designed to work with a wide
range of cups and have a large variety of hardware configurations
to treat the wide ensemble of different cups made available for the
vending sector;

the indications and parameters here below provide for a sure and
safe functionality of Rheavendors machines, which are designed,
manufactured and tested just with cups having these features;
cups having a considerably different size or structure can be
certainly used, even if their use shall be carefully evaluated, at
least for the first time;

general information: some general conditions are assumed as absolutely necessary for a
safe dispensing process; basically, the cups in use shall be:

- specific for the use of vending machines;

- homogeneous in terms of material, dimensions and weight;
- free of electrostatic charges;
- compatible with the temperatures of drinks;
- stacked up in a non-forced way;
- not deformed due to impact or compression;

other features that can be considered are:

the shape of the side wall that - if smooth - favours sliding and
separation, conicity, weight and centre of gravity (better if
downwards), transparency, reflecting or absorbing colouring (cups
photocell), …;

transportation and however, cups shall be properly treated until they are stored in the
loading machine, ready for dispensing; for instance, transportation shall
occur so as to keep them intact, the plastic film winding up stacks
shall be removed without charging cups with statical electricity,
stacks shall be poured into the cup dispenser in such a way that
they are arranged uniformly, tidily and without any deformation, …;

refer to the technical catalogues of manufacturers supplying not

only the dimensions of reference, but also suggestions and
recommendations for proper use;

important notes

the cups specifically used for vending have some characteristics

typical for use in the machines:

bottom the geometry of the bottom is shaped so as to prevent cups from

getting stuck one in each other and to make sure that their upper
curls are placed at the same distance when cups are stacked up,
and also,

under-curl diameter they make sure that the physical size just beneath the upper curl is
guaranteed and constant (interacting with the automatic release
system and it is of fundamental importance for a safe release of the
cups);

upper curl the shape accomplished, constant and homogeneous ensuring a

certain and repeatable interaction with the parts of the cups
dispenser;

all these characteristics and indications contribute to a safe and

sure automatic dispensing cycle of the cup, while ensuring a correct
operation of the vending machine;

MAN4300005 rel. 01 dated 24.05.2016 page n° 57 of 63

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the table sums up the dimensions of the cups used as a reference;

the countless number of existing variables is intentionally omitted
for the sake of simplicity and clarity (it is impossible to list all the
heights made available, the greater diameter being the same, more
or less conicity, ...) by listing the sizes of the cups and columns in
use, for instance, during the end-of-line testing;

the determining dimensions are certainly the greater diameter of

the cup (D) and the under-mouth (SB) because they are the
dimensions of the parts directly in contact with the cup release
system of the vending machine (through-hole, augers, cups
support, …);

even if important in the structure of the cup compared to the

vending machine conformation, the other sizes are not so binding
in contributing to the safety and repeatability of the dispensing
process and they are supplied by way of example for "a" cup
assumed as a reference;

SB S
e
h

single cup column

D SB d h E e weight volume S
common name
mm mm mm mm mm mm gr cc mm
- 0.0; + 0.6 - 0.0; + 0.6 raso bocca

diameter 57 plastic 57.2 52.9 33.0 61.0 2.0 2.2 2.2 87 ≥ 4.0
diameter 70 plastic 70.0 65.0 38.0 74.0 2.0 2.5 3.8 150 ≥ 4.0
diameter 73 plastic 73.2 67.5 46.0 100.0 2.0 2.75 4.8 200 ≥ 4.5

diameter 70 paper 70.0 64.7 49.0 80.0 2.5 2.5 5.5 200 ≥ 6.5
diameter 73 paper 73.2 67.5 50.0 103.0 2.5 2.5 6.4 210 ≥ 7.0
diameter 80 paper 79.9 74.7 57.0 116.0 2.6 2.6 8.6 300 ≥ 7.5

for above, only the tolerances admitted for size D and SD are specified;

cups with different sizes have already been successfully used in

Rheavendors machines, having taken the sole precaution of
carefully evaluating - before use - their compatibility with the
dispensing systems and the architectures and dimensions of the
cups station of vending machines;

Rheavendors Services S.p.A. is at disposal for any kind of support

and information (see 02.02.);

MAN4300005 rel. 01 dated 24.05.2016 page n° 58 of 63

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15.
electronic features important note
luce zero .touch
the utmost software flexibility and adaptability is not authorising,
on no account whatsoever and under no circumstance, any
improper use of this device that may be offensive, injurious,
harmful, fraudulent or detrimental to human dignity; Rheavendors
is only responsible for the multimedia contents (images, videos,
sounds) installed at works and whoever may modify these
contents, will fully assume civil and criminal liability;

all the machine functions and behaviors are under the CPU/GPU
control; the CPU controls, also by means the power board, all the
functions that are specific to a traditional dispensing machine while
the GPU is mainly devoted to the most innovative devices;

CPU GPU

POWER

sensors touch screen

actuators speakers

payment system USB

the GPU organizes the GUI (Graphical User Interface) structure

which is responsible for the characteristics of the objects displayed
on the touch screen as, for example, the video displayed during the
stand by or the picture showed during the preparation of a
selection; all these objects are fully customizable by user;

the software must be in the following formats:

CPU GPU

GPU firmware: .mh2

CPU firmware: .mhx
pictures: .jpg, .png, .bmp
recipes: .da2
videos: .AVI with Xvid codec

and they are transferable to the machine by means of a simple USB

key (format it, FAT16, before using);

MAN4300005 rel. 01 dated 24.05.2016 page n° 59 of 63

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15.01. GPU below an overview of the structure of the GUI file

in a folder named:

x:\rhea\rheaGUI\

the user can load several GUI pack as: the different GUI packs
must have different
x:\rhea\GUI pack name names; e.g.:
x:\rhea\mickeymouse
structured with the following folders: x:\rhea\donaldduck
x:\rhea\...
images

web

every GUI pack may be composed of:

images it contains some images like the one used to fill the progress bar
during the selection preparation;

web it may be composed of the following .html files:

Config.html it is a mandatory file that contains some parameters passed by the

GUI firmware; these parameters are passed byurl parameters and
are set by a script in some cookies that contain messages(“your
drink is ready, enjoy your drink, …); this cookies also include
selection names and prices;

pageStandby01.html its content is displayed when the machine is in stand by;

pageCredit01.html it shown when the end user insert a credit;

pageSel01.html those pages are shown during the preparation of the corresponding
selections number; in this way it is possible to insert a custom
image for each selection; the “pageSel01.html” is mandatory
whereas all the other are optional and if one page is missing
“pageSel01.html” is used instead;

pageSelEnd01.html it shown when the selection preparation is finished and the cup is
still in the cup station; this page is skipped if the cup sensor is
disabled and, in this case, only the next message is displayed;

pageSelFinal01.html when the user take the cup, this message is shown for four
seconds; if this page is not present, the display returns to the
stand by page;

pageSelNotAvailable.html it is shown for some seconds when the user chooses a selection not
available;

pageOutOfOrder.html this page is shown when the machine is out of order;

pageMenu.html during stand by, when a person is detected (sensor person

enables), this page is loaded;

the utmost software flexibility and adaptability is not authorising –

on no account whatsoever and under no circumstance - any
improper use of this device that may be offensive, injurious,
harmful, fraudulent or detrimental to human dignity; Rheavendors
is only responsible for the multimedia contents (images, videos,
sounds) installed at works and whoever may modify these
contents, will fully assume civil and criminal liability;

to supplement the operational information of this manual, refer to

“rheavendors luce zero”, which includes the instructions
necessary to update and modify the programs residing in the
machine (see 02.02.);

MAN4300005 rel. 01 dated 24.05.2016 page n° 60 of 63

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16. monitor 15”
technical data

hardware: monitor:
• 15'' TFT active-matrix color display with LED backlight display,
display resolution: 1024 x 768 (width x height);

GPU card:
• onboard Ethernet connector for connecting the machine to a 3G
modem or router, in order to have the remote update possibility;

• GPU control board with a microprocessor with hardware video

decoder (for a smooth video playback) 180Mb of onboard flash
memory for multimedia contents (photos and videos) Storage
expandability through onboard SD card slot (up to 2Gb);

power supply:
• the GPU board operations are indipendent from the rest of the
vending machine; the GPU uses only the power supply (24V
through the 4pin MINIFIT connector, and 5V through the 2-pin
MINIFIT connector);

note: the GPU board operations are indipendent from the rest of the
vending machine;

2Gb MAX

software: supported media files:

photo:
• supported images formats: JPG, PNG, BMP;
resolution (for full screen images): 600x800 / 1024x768; larger
images will be automatically scaled in order to fit to the screen
resolution, whereas smaller images will be automatically centred

video:
• supported video formats: Avi container (i.e. with .avi extension)
with Xvid codec;
resolution: 600x800 / 1024x768 or lower (the video will be
automatically centered on the display); the width of the video
should be a multiple of 8 (pixels);

multimedia presentation:
• the presentation layer is fully customizable with your own media
content via a flexible configuration of the playlist, a simple
configuration file .xml allows the operator to select the sequence
of media files;

for more information, please refer to the software options available

at Rheavendors Group site;

MAN4300005 rel. 01 dated 24.05.2016 page n° 61 of 63

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17. hydraulic diagram

1 2 3 4 5 6 7

NR
T4 MP CA
BP

T6
AB T4

T5

T3
GC

T2
EX

T4
T4
CV T4
EV T4
T2 T2
T2
T3 T2
T2
T2 IF
M1 M2 M3 M4

P5 P4 P3 P2 P1
T2

T4
CI

T4
T2
T2
T2
T2

T4
BO
T4
T4

T2 T4
ER
T4

RP
SE

UF
1 2 3 4 5 6 7

column symbol name column symbol name column symbol name column symbol name
L 1 CI water connection 4 P1 boiler pump 1 5 M1 mixer 1 2 RP pressure regulator
E 2 EV water inlet solenoid valve 4 P2 boiler pump 2 6 M2 mixer 2 / T2 silicone hose 06/09T
3 AB air break 4 P3 boiler pump 3 6 M3 mixer 3 / T3 silicone hose 06/11T
G
3 CV volumetric counter 4 P4 boiler pump 4 6 M4 mixer 4 / T4 silicone hose 07/11T
E
4 MP pump ex 5 4 P5 boiler pump 5 5 SE waste water bucket / T5 ptfe hose 02/04T
N 4 NR non return valve 5 CA pressure boiler 6 ER nozzle support / T6 ptfe hose 04/06T
D 5 BP safety by pass 6 EX three-way valve 7 IF short insert
4 BO boiler 6 GC coffee brewer 3 UF cold unit

MAN4300005 rel. 01 dated 24.05.2016 page n° 62 of 63

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17. hydraulic diagram

1 2 3 4 5

CI
T2
FP T2

T6
T2
T2 M2 M3 M4
T6 M1
IF
RP

T2
EF1
UF

T2
T2
LEGEND

T2
EF2
column sym name
EF3 1 CI water connection
2 RP pressure regulator
BC 2 BC CO2 cylinder
ER 2 UF cooling unit
3 EF1 powder cold solenoid valve
3 EF2 powder cold solenoid valve
3 EF3 powder cold solenoid valve
4/5 M(n) mixer n
5 BB(n bag in box
CI 5 p peristaltic pump
T2 3 EB1 bag in box 1solenoid
BB1 BB2 3 EB2 bag in box 2solenoid

T6
BB
4/5 ER dispenser
/ T2 06/09T silicone tube
T6 / T6 ptfe 04/06 tube
T2

RP

PP1 PP2
EB1 T2
UF
EB2 T2

BC

ER

1 2 3 4 5
MAN4300005 rel. 01 dated 24.05.2016 page n° 63 of 63
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