Scribd
Upload
38 views2 pages

Questionnaire: 2. What Functions or Processes Consume Most of Your Time?

The document contains a 9 question questionnaire about obstacles in adding new customers, time consuming business functions, different customer needs based on age, soft skills training needs, information brought to customer meetings, biggest problems in B2B business, and how resolving those problems could help the respondent's work. The questions cover topics like lead generation, prospecting, proposals, customer interactions, and challenges in B2B sales.

Uploaded by

sanjay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
38 views2 pages

Questionnaire: 2. What Functions or Processes Consume Most of Your Time?

The document contains a 9 question questionnaire about obstacles in adding new customers, time consuming business functions, different customer needs based on age, soft skills training needs, information brought to customer meetings, biggest problems in B2B business, and how resolving those problems could help the respondent's work. The questions cover topics like lead generation, prospecting, proposals, customer interactions, and challenges in B2B sales.

Uploaded by

sanjay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Questionnaire

1. What’s the biggest obstacle in adding new customers?

o Not enough leads,

o entrenched competitors,

o competitive pricing,

o competitive products,

o making contact with new leads and prospects

2. What functions or processes consume most of your time?

o Calling new leads,

o following up with prospects (qualified leads),

o preparing proposals/quotes,

o customer meetings,

o internal/company meetings,

o travel

3. Different customer’s need different approach?

o Yes
o No

4. If yes in above mention question how do you handle the customer’s on the basis of time
period (more than 10 years old).

o Listen to their demands

o Tell them what’s next to be done

o Only assistance is enough

5. How do you handle the customer’s on the basis of time period ( 3 to 5 years old).

o Listen to their demands


o Tell them what’s next to be done

o Only assistance is enough

6. Would you like to have an additional training on you soft skills that can help you in interacting
with your customer’s?

o Yes

o No

7. What information do you bring to a customer meeting?

o Past client history,

o open orders/proposals,

o new/additional product collateral

8. What do you think is the biggest problem in b2b business? ( 2 or 3 lines would be enough)

9. Why would it make a difference in your work if the above problems you think get resolved? (2 or 3
lines would be enough)

You might also like