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DHL Express Philippines is changing its contact numbers to an 8-digit format to comply with a new regulation. The 7-digit contact numbers will be expanded with an additional digit starting October 6, 2019 at 5:00 AM. The summary provides the key details about the contact number changes and indicates there may be brief service disruption during the transition period.

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DANNICA JOY ALCOY
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42 views1 page

Img 20190926 0001

DHL Express Philippines is changing its contact numbers to an 8-digit format to comply with a new regulation. The 7-digit contact numbers will be expanded with an additional digit starting October 6, 2019 at 5:00 AM. The summary provides the key details about the contact number changes and indicates there may be brief service disruption during the transition period.

Uploaded by

DANNICA JOY ALCOY
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Changes on our contact numbers

rr;,:::ir DHL Express philippines ([email protected])


-ir. [email protected]

l;,:ir, Wednesday, 25 September 2019,08:26 pm GMT+g

Click here if you are having troubie viewing this fi]essage.

OUR NUMBERS WILL CHANGE SOON

Dear Valued Customer,

ln compliance with the Nationalrelecommunications commission (NTc)


Memorandum order 10-10-2017, our current 7-digit contact numbers will be
expanded to an 8-digit format effective 6 october 2019 by 5:00 AM.

Current DHL Contact Nurnbers


Channel
Contact Numbers (effective 6 Octaber 2A19)

Manila Hotline Number +63 2 811 7000 +63 2 8811 7000


Technical Support for
+63 2 811 7234 +63 2 8811 7234
Online Shipping Tools

Customs Clearance
+63 2 552 8888 +63 2 8552 8888
Support

Billing and Collection +63 2 811 7399 +63 2 8811 7399


Fax Number +63 2 811 7111 +63 2 8811 7111

No changes for the following contact numbers:

Cebu Hotline Number +63 32 341 74A0


Toll-free Number 1 800-1888-0345

ln case of phone downtime on 6 october from 12:00 AM - 5:00 AM, you may
inquire through our Live Chat channel. Our customer service representatives
will
be on standby to respond to any of your concerns.

Thank you, and we look forward to serving you as usual with our new
contact
numbers.

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