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Oct 2019 Resume

Emily Schifferdecker is applying for a content coordinator position. She has over 10 years of experience in customer service, event planning, and administrative roles. Her experience includes managing dining room staff, answering main phone lines, booking rooms and events, developing client lists, coordinating catering events, and assisting with social media and photography for various organizations. She has a bachelor's degree in communications from Wilmington University and an executive certificate in event leadership from Temple University.

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43 views1 page

Oct 2019 Resume

Emily Schifferdecker is applying for a content coordinator position. She has over 10 years of experience in customer service, event planning, and administrative roles. Her experience includes managing dining room staff, answering main phone lines, booking rooms and events, developing client lists, coordinating catering events, and assisting with social media and photography for various organizations. She has a bachelor's degree in communications from Wilmington University and an executive certificate in event leadership from Temple University.

Uploaded by

api-326312878
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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emschiff93@gmail.

com
Emily Schifferdecker 609-257-7570
Content Coordinator Candidate 7 Kings Court
Medford, NJ 08055
emilyschifferdecker.weebly.com

PROFESSIONAL EXPERIENCE
The Reeds at Shelter Haven (Stone Harbor, NJ): Spa Receptionist August 2019–Present
 Answer spa phone and assist with appointment booking
 Manage appointment book and coordinate treatment space usage

Medford Leas Retirement Community & Arboretum (Medford, NJ): Oct 2011–Present
Dining Services (Promoted to Supervisory Hostess May 2016) Oct 2011–Present (Per-Diem)
 Manage 12-16 dining room staff members, directed & assigned daily duties of staff
 Prepare events, catering functions and parties
 Interacted with customers in a courteous & cooperative manner to ensure a pleasant experience
Administrative Assistant (Promoted to Lead Administrative Assistant Dec 2017) Nov 2014 – July 2018
 Answered main phone line, assisted or directed calls accordingly (450+resident lines, 60+ staff lines)
 Handle frequent emergency calls, fire alarms, security issues discreetly and immediately
 Greeted all residents, family, guests, contractors & arboretum visitors
 Reserved guest rooms, meeting rooms, & activity rooms in Meeting Room Manager
 Created event calendars (monthly, weekly, daily) & Power Point slides for meetings/programs
 Assisted Director of Community Relations and Administration Supervisor with event organization
 Managed event staff in absence of Director and Supervisor

Mirabella Catering Inc (Magnolia, NJ): Corporate Catering Manager- June 2018–Dec 2018
 Received & responded to corporate sales inquiries
 Contact former & potential clients to expand & maintain corporate customer base
 Singlehandedly developed corporate & social email lists to grow & maintain leads
 Coordinated with Head Chef to prepare for future events
 Took stock of & ordered supplies as needed for all events

SharQui: The Belly Dance Workout (Philadelphia, PA): Social Media and Event Coordinator Intern May 2018
 Assisted with social media promotion of Special Event
 Photographed Special Event for press & web content
 Assisted with setup and managed schedule of Special Event

Clementon Park and Splash World (Clementon, NJ): Group Sales Rep (Temp) March 2017–Dec 2017
 Received & responded to group sales inquiries
 Developed & managed group visits for schools, churches, and other community organizations
 Maintained positive interactions with group from initial point of contact to date of event
 Processed orders & payments for group sales packages
 Edited, updated & maintained database of previous and current booked groups

Rock to the Future (Philadelphia, PA): Media and Communications Coordinator Intern Oct 2015–Jun 2016
 Prepared weekly newsletters, blog posts, press releases, media alerts and other press materials
 Photographed events for press & web content
 Managed a busy social/web media schedule & increased follower engagement

EDUCATION
Executive Certificate of Event Leadership
2019 Temple University School of Sport, Tourism and Hospitality
B.S. Communications: Digital Media
2011-2016 Wilmington University/Rowan College at Burlington County

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